Toronto Public Library Board – Meeting No. 11 Monday, December 4, 2023, 6:00 p.m. to 8:15 p.m. Toronto Reference Library, Boardroom, 789 Yonge Street and via WebEx and Teleconference Accessibility Accommodation Request If you require Board documents in an accessible format, or an accommodation to participate in the meeting, please contact Philippa Williamson, Library […]
How long will it take until library services are restored? Given the complexity and magnitude of this task involving TPL’s data centre and computers across 100 library branches, and the interconnectivity of our systems, we anticipate the restoration of library services will take several more weeks. Access to services will be restored gradually beginning in […]
This update provides more information about the cybersecurity incident that we first announced on October 28, 2023, the day it first came to our attention. It has been a very challenging time, and we are deeply sorry for the concern it has caused. It is so unfortunate that data security and ransomware incidents are becoming […]
Cybersecurity Update | What’s Available | What’s Not Available | Online Services | Live & Online Programs | FAQ | Contact Us | Board Meeting: Monday, December 4 Library Services Update: Monday, November 27 October 28, 2023, Toronto Public Library was the victim of a cybersecurity attack. While library branches have remained open, some library […]
The TD Summer Reading Club site is hosted by Toronto Public Library. Toronto Public Library is actively addressing a cybersecurity incident that came to our attention on Saturday, Oct 28. As a result of this incident tdsrc.ca and cletd.ca are currently unavailable. We appreciate your patience and understanding. Le club de lecture d’été TD […]
Wednesday, September 6: Digital Archive and Digital Archive Ontario are currently unavailable due to scheduled maintenance. We expect this interruption to service to be brief, and we appreciate your patience.
March 9: Due to a technical issue, customers who activate a new membership or replacement card are currently unable to access their account, as well as some online products and services. Any online updates to email addresses for all customers are unable to be processed. We are working to have these issues resolved as soon […]
February 17, 8:30 am: We are experiencing issues with phone service at some branches. We are working with our vendor to fix this as soon as possible. The following branches are impacted and are unable to receive or place calls: Albert CampbellBloor-GladstoneCedarbraeEllesmereLeasideLillian H. SmithMalvernNorth York Central LibraryPape-DanforthParkdaleParliamentS. Walter StewartScarborough Civic CentreToronto Reference LibraryWychwoodYorkville
July 9, 8:45 am: Our website and Wi-Fi access at some branches are unavailable due to system issues caused by a power outage. We’re restoring services and will provide an update as soon as it’s available. We apologize for any inconvenience, and thank you for your patience. The following branches currently do not have […]
Toronto Public Library Board – Meeting No. 9 Monday, October 30, 2023, 6:00 p.m. to 8:30 p.m. Toronto Reference Library, Boardroom, 789 Yonge Street Accessibility Accommodation Request If you require Board documents in an accessible format, or an accommodation to participate in the meeting, please contact Philippa Williamson, Library Board Officer, by emailing pwilliamson@tpl.ca […]