Below is the City Librarian’s report for the December 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Open hours expansion

On October 19, TPL launched year-round Sunday service at all 100 library branches from 12-5 pm except holiday weekends. Thirty-three branches opened on Sundays for the first time, while 67 branches extended their existing Sunday hours. This milestone marks the first time every neighbourhood in Toronto has Sunday access to welcoming library spaces, technology, books, programs and more. There was positive media coverage following the two press conferences with Mayor Olivia Chow announcing the new hours. Most rewarding of all has been the excitement and appreciation from Torontonians – on social media, in our branches and beyond.

TPL immediately saw 38% more visits and 66% more circulation compared to the same Sunday the previous year. This means that TPL welcomed over 21,000 visitors on October 19, the most visitors to TPL for a Sunday in five years!

The Gladys Allison North York History Room officially opens

The North York Central Library (NYCL) celebrated the official opening of the Gladys Allison North York History Room on October 30. The event featured remarks from Sarah Jafari representing local City Councillor Lily Cheng, Senior Manager for NYCL Kim Huntley, and special guest Lynn Gardiner, the granddaughter of Gladys Allison.

Gladys Allison played a pivotal role in establishing the North York Public Library (NYPL) system in the 1950’s, and in October 1959 the NYPL opened its first municipally-owned library building officially named the Gladys Allison Building. Gladys also served as the chair of the Library Board in 1961. Her legacy of public library advocacy continues in the TPL Board approved naming of the new Gladys Allison North York History Room.

The room is located on the 5th floor of the North York Central Library, and the collection consists of hundreds of books, maps, photographs, files, meeting minutes, microform, periodicals and newspapers. Library staff on the 5th floor are available to assist customers with their North York local history and genealogy research needs. The room is open to the public for full library service hours.

Fairview Community Open House and visit from Mayor Olivia Chow

On Friday October 24, the Fairview branch welcomed Mayor Olivia Chow to connect with library customers and promote the open hours expansion at all 100 branches on Sundays. Customers and staff alike were delighted to meet with the Mayor and share their love for the library with her.

The following day, Saturday, October 25, the Fairview branch celebrated Canadian Library Month and Ontario Public Library Week with a community open house, welcoming customers to the library following a major capital project. Renovations included the addition of a Digital Innovation Hub, an Audio Visual Recording Studio and an expanded program room for Youth Hub service. Since re-opening in April 2025, the Digital Innovation Hub’s 3D printer has printed nearly 300 items and the AV Studio has been booked 365 times. Enhanced study and meeting rooms as well as a virtual interview room were also added to provide important spaces for members of the community to learn and connect. During the open house, customers received a passport encouraging them to visit all the new features of the branch. Each completed passport served as a raffle entry, with five lucky winners announced by local Councillor Shelley Carroll of Ward 17, Don Valley North.

Staff expertise

Recognizing the dedication of our long-serving TPL staff

On November 13, TPL held its annual Staff Recognition event in the Appel Salon at the Toronto Reference Library to recognize all those celebrating a special milestone of 25, 30, 35, 40, 45 and 50 years at TPL. It was an opportunity for these 105 staff (representing an astonishing 3,375 years of service collectively!) to connect with each other, reflect on their careers and celebrate their many accomplishments.

The event featured a wonderful catered lunch, a live jazz quartet, a photo booth, and a presentation by members of TPL’s Senior Leadership team that highlighted some fun reminders of what was happening in the world and at TPL each milestone year.

In their opening remarks, City Librarian Moe Hossein-Ara and TPL Board Chair Alim Remtulla thanked these staff for their remarkable service and dedication to TPL. And TPLF CEO Will Scott presented two deserving candidates with the Pauline Hinch award for staff working towards their Master of Library Science who embody a deep commitment to public librarianship.

Each celebrant received a pin recognizing their years of service excellence, a certificate, and those celebrating 25 years received a watch engraved with the TPL logo.

Programs

Young Voices 2025 launch and 60th anniversary party

On October 23, teen writers and artists gathered for the launch of the new issue of Young Voices and to celebrate the magazine’s 60th anniversary. Young Voices was first published in 1965 and it has provided a forum for teen creative expression ever since.

The audience heard from a dozen teens whose work is featured in this year’s issue. They spoke on topics as varied as immigration experiences, the beauty of summer and the need for diverse opinions in democracy. A past contributor, Jesse June Jack, spoke about his first publication in Young Voices 2019 and how it gave him the confidence to pursue a creative career. Volunteers from the Young Voices Teen Council explained how they decide on the pieces to publish by working in small teams with professional writers and artists. With strong support from Toronto Public Library, Young Voices has been and continues to be an important home for Toronto’s emerging writers and artists.

Young Voices magazine is supported through the generosity of Friends of Toronto Public Library, South Chapter.

Joanne Fitzgerald Illustrator in Residence: Todd Stewart

The Illustrator in Residence program honours the memory of illustrator Joanne Fitzgerald (1956-2011). During this annual residency, a children’s book illustrator presents workshops, art activities and portfolio reviews for adults, teens and children. The 2025 Illustrator in Residence, Todd Stewart, has illustrated the books Skating Wild on an Inland Sea; Flow, Spin, Grow; and See You Next Year. He wrote and illustrated Little Moments in a Big Universe and The Wind and the Trees.

Throughout October, Todd met with six classes from three different schools at North York Central Library and led 140 students through the process of learning how to draw wolves. The classes enjoyed visiting the NYCL art gallery exhibiting Todd’s original artwork and asking him questions about his artistic process. Todd also hosted a career series online, and spoke to 118 attendees about illustration, storyboards, and publishing.

This program is funded by IBBY Canada and the Young Family.

Celebrating Islamic history and culture

October marked Islamic History Month and Islamic History and Culture is part of our annual cultural series – including Black History, Asian Heritage, Indigenous Celebrations and Jewish Heritage – that showcases the rich tapestry of cultures that make up our city. 

Throughout October and year-round, we encourage everyone to discover Islamic arts, culture and history through a series of events, programs and featured collections that highlight Muslim communities’ invaluable contributions to our shared history and identity. 

TPL presented more than 17 programs, with almost 700 engaged attendees to date, including author talks with Roza Nozari (2025 Toronto Book Awards finalist), an evening of readings featuring Muslim-identifying authors and journalists (in collaboration with PEN Canada), performances from Labyrinth Ontario, several creative workshops on Arabic Calligraphy and events across the city. TPL also shared recommended reading lists for adults, teens and children. 

Many key events associated with this series have been created in collaboration with the Aga Khan Museum.

Small Business Month programs and activities

Marking Small Business Month in October, branches across the city hosted diverse entrepreneurs and presenters to offer various small business programs, inspiring and supporting emerging and established small business owners.

Highlights included: 

• Small Business networking programs – several programs designed to spark connection, conversation and possibility for Toronto’s diverse entrepreneurial community. 
• New Beginnings, New Habits at Jane/Sheppard Branch – 52 aspiring entrepreneurs from a local ESL school attended this Newcomer Entrepreneurship Initiative program.
• TPL booth at City of Toronto’s Small Business Forum – Members of TPL’s Small Business Services Committee provided small business-related resources to over 1,000 people (over 1,800 in attendance).  

TPL continues to offer Small Business and entrepreneurship programs throughout the year, with a recent launch of the Newcomer Entrepreneur in Residence program with Dihan Chandra, hosted at Albert Campbell branch. 

Culture Days @ TPL 

Culture Days is a nation-wide festival highlighting artists from all forms of art. In collaboration with Ontario Culture Days, the library hosted approximately 180 people who attended Culture Days programs at branches across the city. Featured programs included:

• Drawing Community Together with popular children’s book illustrator, Suharu Ogawa, at Cedarbrae Branch.
• The Making of Empire of Wild with the Canadian Opera Company featuring a reading and musical performance with Ian Cusson and Emma Pennell at North York Central Library.
• Phantom Postal Service with Vicki Sue Manchin and Erin Poole at Parkdale branch, where participants were moved by the invitation to ‘mail’ a message to someone they were thinking about.

The Culture Days programs exemplified the power of art to bring communities together and foster meaningful connections across the city.

Technology

Digital Inclusion Week 2025

This year’s Digital Inclusion Week was TPL’s biggest yet! From October 6 to 11, the library hosted 147 programs in 59 branches and reached 1,350 attendees. Program offerings included Office Basics, Seniors E-Connect, digital content creation, coding programs for kids, an exploration of mis-disinformation in film and more.

Digital Inclusion Week highlights the importance of technology access and building digital literacy skills to support informed technology use. Mayor Chow proclaimed the week as “Digital Inclusion Week” in Toronto.

The week kicked off with TPL’s third annual Digital Expo, attended by nearly 300 people. This year’s event, “Bridging the AI Divide,” featured industry leaders discussing responsible technologies, privacy and digital citizenship in the age of AI. A Kids Digital Expo was introduced this year, providing kids and families with programs and activations on online safety, media literacy, robotics and more. Recordings can be viewed on TPL’s YouTube channel.

Specialized services

TPL at Homeless Connect One-Stop-Shop

On October 26, a team from TPL participated in Homeless Connect Toronto’s annual One-Stop-Shop event, a safe and inclusive drop-in program for individuals experiencing or at risk of homelessness in Toronto. The event, held annually at Mattamy Athletic Centre, brings together service providers to offer free on-site support including clothing, hair care, eye care, meals, legal aid, dental care, housing help, pet care and an I.D. clinic.

Over the course of the day, TPL’s outreach team had meaningful engagements and conversations with over 200 individuals, reinstated expired accounts, forgave any outstanding fines, donated approximately 230 books and provided information about library programs and services. TPL also registered more than 40 new library memberships, welcoming customers into our library spaces and providing access to a broad array of library collections and services. Mayor Olivia Chow even stopped by the library’s table to say hello! This event is a meaningful way to demonstrate to customers that the library has something for everyone and is a welcoming space for all.

Bookmobile visit to East Bayfront Community Recreation Centre

On Friday October 24, the Mobile Library Services team attended the newly opened East Bayfront Community Recreation Centre’s Pre-Halloween party. Hosted by Deputy Mayor Ausma Malik, hundreds of community members and families enjoyed a Halloween movie, costume contest, games, prizes and a special visit from TPL’s bookmobile Big Blue. Bookmobile staff had the opportunity to connect with community members and families to register library cards and discuss Toronto Public Library’s services, programs, collections, online resources and more.

Rooting for the Blue Jays

During the 2025 World Series, TPL showed its support for the Toronto Blue Jays in a variety of ways that garnered attention from across Canada and the United States. Staff designed a limited-edition pin featuring a playful twist on the TPL logo—the two activators replaced with baseballs—and distributed them at select branches across the city. The pins were a hit with customers.

On social media, TPL teamed up with Los Angeles Public Library for a friendly book spine poetry battle and showcased memorabilia and prints from Special Collections. In total, TPL’s Blue Jays-related posts received more than 1,000,000 views during the World Series and drew an outpouring of positive comments, including:

• “Thanks for being part of Toronto coming together for the Jays!”
• “This series was the best thing about the World Series this year! Thanks Toronto Public Library!”
• “You’re a home run with your posts! Keep knocking it out of the park!”
• “This account has stolen my heart.”

Although the Blue Jays didn’t win the Series, this was definitely a win for TPL and the city. Like baseball, libraries bring people together—and when our communities connect, everyone wins.

Below is the City Librarian’s report for the October 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Locke branch reopens after renovation

On Saturday, September 20, Locke branch welcomed the community back with an official opening event following an 18-month closure for renovation. A ribbon-cutting ceremony started the day, with remarks from local councillor Rachel Chernos Lin, Acting Branch Operations and Customer Experience Director Heather Mathis and Jason Smirnis, lead architect at Building Arts.

The branch has been beautifully refreshed with new flooring, shelving and furniture, while preserving the original built-in wall shelving. New windows reflect the heritage style and offer improved thermal performance, and upgraded washrooms and a stunning new entrance meet accessibility standards. The renovations also include a KidsStop early literacy centre in the Children’s area, themed “My Town,” with many neighbourhood-specific touches like a mini fire station, bike repair shop and bakery. The redesigned Teen Area now offers welcoming spaces to study and collaborate.

The branch was bustling, and Locke staff provided a fun-filled day of programming, including a robotics showcase, e-resources presentation, button making, branch tours and a scavenger hunt. Many thanks to everyone who worked so hard on preparing the branch for re-opening.

Junction Triangle branch officially opens

Two weeks later, the new Junction Triangle branch—formerly known as Perth/Dupont—celebrated its official grand opening on October 7, marking the occasion with a ribbon-cutting ceremony attended by community members, special guests and dignitaries. The event featured remarks from City Librarian Moe Hosseini-Ara, TPL Board Chair Alim Remtulla, local councillor Alejandra Bravo and Jason Smirnis, lead architect at Building Arts.

The new branch opened its doors on August 20, welcoming community members for the first time at its new location. Residents gathered in anticipation before the opening, their enthusiasm palpable as they explored the vibrant, reimagined space.

The renewed Junction Triangle branch is designed to serve all ages with an inclusive, accessible layout on a single level. Expanded spaces support children, teens and adults with additional study and seating areas, and a larger accessible program room for events and activities. A standout feature is the dynamic, train-themed KidsStop early literacy centre, brought to life with working crossing signals generously donated by Metrolinx—fan idea inspired by a local community member.

The Junction Triangle branch renovation was done in partnership with TAS Developments and shaped by strong community advocacy, demonstrating Toronto Public Library’s ongoing commitment to responsive and innovative public spaces. Since opening, staff have received enthusiastic feedback from customers, many expressing their excitement about having a modern, welcoming TPL branch that strengthens and reflects the heart of the Junction Triangle neighbourhood.

2025/2026 After School Clubs

This year, the After School Club program expanded to 44 locations, providing more children with access to healthy snacks every week and unique learning experiences that encourage exploration, core STEM skills development and collaboration. In addition to varied shelf-stable snacks, 16 locations also offer fruits and vegetables. These fresh options are more nutritious and promote healthy eating habits.

Another exciting enhancement is the introduction of sensory kits, now available at all club locations. The kits support neurodivergent children with sensory needs, creating a more inclusive environment where all children can fully participate. Items include fidget toys, weighted blankets, stuffed animals, noise-cancelling headphones and more.

The response to the sensory kits has been fantastic. In one program, a child explored every single tool in the kit, while others were drawn especially to the fidgets. Staff agree that having these tools available for everyone breaks down any stigma associated with the need for sensory processing supports.

We are grateful to Lead Donor, the Moez and Marissa Kassam Foundation, for their visionary support of After School Clubs and establishing snacks as an important component of this program; and Supporting Donors, The Bennett Family Foundation, Chanchalani Foundation, Phil Cowperthwaite and Sue Hunter, and Adrian and Ange Rocca, for their commitment to this program.

TPL at York University’s festival for students

On September 16, TPL staff attended YorkFest, an annual event for students at York University’s Keele Campus. Staff promoted the library’s services and collections, including research databases, streaming platforms and study spaces in branches.

The response was overwhelming. Students were excited to learn that they could get a free library card, and 160 registered for cards on the spot. Staff from the Collection Development Department and North York Central Library attended the event, making this a wonderful example of collaboration between departments.

Toronto Reference Library windows replacement project

The Toronto Reference Library (TRL) windows replacement project is progressing well and is on track to finish as scheduled in Q4 2026. The project will replace the majority of the exterior windows at TRL and repair various sections of the exterior brick and mortar. In addition to improving the State of Good Repair of the building, the new windows will also have substantial environmental benefits, including producing heating and cooling savings, and significantly reducing bird strikes by converting to the Toronto Green Standard bird-friendly fritted glass.

Ongoing updates about the project are available on the Branch Renovation webpage on TPL’s website.

Maria A. Shchuka branch welcomes new Digital Innovation Hub

This month, Maria A. Shchuka branch opened a new Digital Innovation Hub (DIH) , providing customers at all skill levels access to innovative tools and technology to bring their ideas to life.

Open during branch hours, the DIH is equipped with 3D printers and bookable computers featuring specialized design software. Knowledgeable staff guide customers on the use of equipment, and provide instruction on 3D printing, photo editing, coding and more. Customers borrow Raspberry Pi and Audio Recording Tech Kits to continue learning and experimenting from home. The Maria A. Shchuka community has eagerly welcomed this service and the branch team has expressed how they look forward to providing the community with the skills they need to adapt and thrive in today’s digital world.

Renovated branches thriving one year later

One year after reopening, the renovated and expanded Ethennonnhawahstihnen’ and Bridlewood branches are thriving. Both branches have seen significant increases in visits and circulation, as community members embrace the new spaces, expanded collections and enhanced services.

Bridlewood has quickly become the third busiest branch in the city this year. It is surpassed only by Toronto Reference Library and North York Central Library. It features a popular virtual interview room and busy Youth Hub, highlighting how responsive design meets real community needs. Data shows that branch visits increased by 62% and circulation of materials rose by 27% when compared to the same period the year before the renovation.

At Ethennonnhawahstihnen’, the branch continues to grow as a cultural and learning hub. The branch’s welcoming atmosphere, dedicated program room and popular study pods have deepened its connection with local residents. Data shows that foot traffic increased by over 300% barely a year after opening to the public and checkout of materials rose by 23%.

These successes are clear proof: when the library builds inclusive, innovative and community-driven branches, customers will come.

National Day for Truth and Reconciliation

September 30 is National Day for Truth and Reconciliation and Orange Shirt Day. It is a time to honour those who attended Indian Residential Schools, and to engage in meaningful learning around Truth and Reconciliation. TPL plays an important role in the Reconciliation process by helping to facilitate public education and awareness.

In September, TPL provided many opportunities for public learning, including hosting 17 branch programs, creating branch book displays, and promoting the annual Reading for Reconciliation and Orange Shirt Day booklists on TPL’s Indigenous Initiatives website. In addition, TPL attended the Toronto Council Fire Indigenous Legacy Gathering at Nathan Philips Square on September 29 and 30, promoting the many Indigenous initiatives available at the library. Staff welcomed over 400 visitors to TPL’s outreach booth and signed up more than 45 new library members.

TPL also supported staff awareness and understanding through training opportunities and learning resources, such as a Truth and Reconciliation virtual presentation and a virtual tour of the former Mohawk Institute in Brantford, Ontario with the Woodland Cultural Centre.

Staff expertise

TPL cohosts the International Federation of Library Association MetLib Conference

The 2025 International Federation of Library Association’s annual MetLib conference was cohosted by TPL from October 5-8. Over 150 attendees from 12 countries and three continents gathered at the Toronto Reference Library to explore and learn about the ways that libraries can create capacity and develop solutions for building social connections and increasing civic engagement in their communities.

Conference attendees heard compelling keynote addresses from organizations and institutions leading much of this work, including Toronto’s own Bentway, Genwell, Social Institute for Prescribing, and the Democratic Engagement Exchange at Toronto Metropolitan University. Leaders from Edmonton, New York and Toronto Public Library also shared innovative work that is underway at their libraries to help address social isolation in their communities. The afternoons were filled with small group learning sessions with Canadian and international speakers sharing local best practices and resources. And the conference closed with the Toronto film premiere of The Librarians, followed by a panel discussion.

Attendees also had the opportunity to tour TPL branches, and explore some of Toronto’s popular attractions.

Engaging staff at the 2025 Digital Literacy, Innovation & Technology Conference

On September 18, 2025, TPL hosted its second annual Digital Literacy, Innovation & Technology (DLIT) Conference for staff. Dr. Jutta Treviranus, Founder and Director of the Inclusive Design Research Centre and Professor at the Faculty of Design, OCAD University, inspired the audience with an impactful keynote presentation on the public library’s role in navigating the opportunities and challenges of Artificial Intelligence (AI).

The full-day event, attended by more than 60 library staff, featured a panel discussion on AI initiatives, which include the rollout of TPL’s AI Policy and AI Upskilling programming. Networking opportunities, lively table discussions, and poster presentations on local branch-developed digital literacy initiatives rounded out the day. One participant commented, “I just wanted to tell you how incredible I thought DLIT was… the morning keynote and discussion made for one of the best conferences I’ve ever attended.”

The next Digital Literacy, Innovation and Technology conference will take place in September 2026.

BibiloCon’25: The Future of the Online Public Library Experience

On October 8 and 9, BiblioCommons hosted the BiblioCon’25 conference, where public library staff shared insights, discovered new trends and connected with industry experts on digital strategies for online library experiences.

Several TPL staff members attended the sessions with the opportunity to learn and explore how libraries can harness technological advancements to create more engaging, user-friendly and accessible online experiences. Attendees also connected with peers who are shaping the future of library technology.

The keynote speech, The Future of the Online Public Library Experience, was delivered by Steve Till-Rogers, Director, Digital Strategy & CIO of TPL.

Additional sessions delivered by TPL staff included: A New Era of eReading and eAudio Access by Matt Abbott (Senior Manager, Collection Development) and Bringing Intellectual Freedom and the Book Sanctuary to Life Online and In Person by Matt Abbott and Mike Warner (Digital Content Lead, Collection Development).

Programs

TPL at the Word on the Street Festival

During the last weekend of September, TPL participated in the annual national celebration of literacy and Canadian writing at the Word on the Street Festival in Toronto. The beautiful weather attracted many visitors, including Mayor Olivia Chow. Our staff engaged with nearly 5,000 visitors, registered and welcomed 267 new members, renewed 68 library memberships and loaned over 200 items from the TPL Bookmobile. Festival participants also had the opportunity to attend two daily story times, learn about TPL’s programs and services, explore the Bookmobile and win TPL-branded prizes.

TPL also produced two fun and lively panel discussions for the City of Toronto Fireside Stage: “Making Love in Toronto,” a conversation with local romance authors Rebecca Fisseha and Jackie Lau about writing love stories set in Toronto that resonate with readers around the world; and “Third Act Breakaway,” which featured authors Jenny Holiday and Rebecca Reid sharing their heart-melting hockey romance novels. Mayor Chow took the stage following the first panel and shared some remarks about the important role that libraries play in our communities.

Thank you to everyone who supported this event, helping to make it another successful and memorable experience.

Toronto Book Awards

On the evening of October 15, the six shortlisted authors for the 2025 Toronto Book Awards joined over 200 attendees to celebrate reading and writing in Toronto at Toronto Reference Library, and to congratulate this year’s winner, Maggie Helwig, for her book Encampment: Resistance, Grace and an Unhoused Community, published by Coach House Books.

The other shortlisted titles for the 2025 Toronto Book Awards include All the Parts We Exile by Roza Nozari, Other Worlds by André Alexis, The Knowing by Tanya Talaga, The Migrant Rain Falls in Reverse by Vinh Nguyen and Unlike The Rest by Chika Stacy Oriuwa. These titles and reading lists can be found on TPL’s Toronto Book Awards webpage and more details about the awards and the winners are in the City of Toronto’s news release.

The City of Toronto and Toronto Public Library proudly honour the power of storytelling and the significance of literature through the annual Toronto Book Awards. Since 1974, the awards have recognized works that embody the spirit of Toronto, reflect its diversity, and offer deeper insight into life in the city.

Technology

Celebrating free WiFi across more than 250 locations

On October 6, TPL joined Deputy Mayor Ausma Malik and City of Toronto staff at a press conference to mark Digital Inclusion Week by celebrating a major milestone for ConnectTO, the City’s strategy to close the digital divide: free, City-provided public WiFi available at more than 250 locations across Toronto. Since its launch in 2021, ConnectTO has helped bridge the digital divide by delivering free WiFi to a wide range of locations including community recreation centres, arenas, civic buildings and public squares. City Librarian Moe Hosseini-Ara spoke about the WiFi available at all 100 library branches and illustrated its impact by highlighting stories of job seekers, students, residents with family abroad and teens for whom free WiFi is a lifeline. In 2024, TPL provided almost six million WiFi sessions, representing an average of over 16,000 WiFi uses per day.

Specialized Services

Investing in social connection for seniors

On National Seniors’ Day on October 1, the Toronto Public Library Foundation (TPLF) announced a transformative gift which will increase social connection and belonging for seniors across the city. With this investment, Toronto Public Library (TPL) will establish a new initiative to reduce social isolation and loneliness among seniors, expanding program access across TPL branches and reaching deep into Toronto communities to create opportunities for older residents to connect, learn and grow.

The project is made possible by a $7 million investment from The Waltons Trust, marking the largest gift ever received by the TPLF and the biggest ever made to a public library in Canada.

Below is my report for the September 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Ethennonnhawahstihnen’ branch unveils mural

On August 16, Ethennonnhawahstihnen’ branch officially unveiled “Past and Future Amongst Creation,” a mural by Tehatsistahawi (Tsista) Kennedy, an Anishinaabe Onyota’a:aka artist belonging to Beausoleil First Nation and Oneida Nation of the Thames.

Councillor Shelley Carroll and City Librarian Moe Hosseini-Ara gathered with branch staff to hear Tsista speak about his inspiration for the piece, the meaning behind it and his artistic process. The art project began in 2023 in partnership with the City of Toronto, with the goal to express an artistic narrative, chronicling traditional teachings that illustrate our connections to the land and how it connects us to one another.

The piece demonstrates our commitment to an ongoing and long-term response to Reconciliation. Together with our Strategies for Indigenous Initiatives, our Reconciliation Statement acknowledges our responsibilities to ensure that our spaces are culturally safe and relevant for Indigenous communities in Toronto, and to develop library programs and services to meet the needs of Indigenous communities.

The naming of Ethennonnhawahstihnen’ branch and the addition of this mural are just two of the many ways TPL is incorporating Indigenous place-making and place-keeping into library spaces.

Bookmobile makes a special visit

In June, TPL’s Bookmobile, “Big Blue,” made a special visit to the Fernie Youth Campus, an organization dedicated to supporting young men in and at risk of being in conflict with the law.

Recognizing that some residents experience challenges and barriers to accessing library services in our branches, the Bookmobile team took the opportunity to bring TPL directly to them. Staff met with residents, issued library cards and delivered a presentation on our programs and services.

TPL at the Canadian National Exhibition

For the third consecutive year, TPL took part in Canada’s largest annual community event at the Canadian National Exhibition (CNE).

From August 25 to 31, visitors of all ages visited our Bookmobile, learned about our library services and won great prizes. New this year, we included a tent showcasing some of TPL’s offerings, including our digital resources, Library Settlement Partnerships service, digital literacy initiatives, volunteer services, Indigenous initiatives and our children and youth services.

Despite a couple of rainy days, our enthusiastic team of staff engaged with more than 8,000 visitors, welcomed 600 new members, renewed over 200 library memberships and loaned nearly 300 items.

Thanks to everyone who supported this event, helping to make it another memorable experience.

Planting pollinator gardens at Riverdale branch

The gardens in front of Riverdale branch are now blooming thanks to the hard work of staff. In late 2024, Jackie Ta (Public Service Assistant, Riverdale) and Luke D’Souza (Senior Branch Head, Riverdale) received a $5,000 grant from Pollinate TO, which supports community-led projects that create pollinator gardens. The gardens at Riverdale are now bursting with native pollinator plant species, providing continuous bloom from spring to fall.

A Garden Open House event recently took place, engaging the wider community, with several other gardening programs planned throughout the year. As the growing season comes to an end, the group will shift its focus indoors to explore a native seed bank in anticipation of the 2026 growing year.

This new shared community space has uplifted the streetscape, making the branch more welcoming for both library visitors and pollinators.

Summer Wonder and TD Summer Reading Club

Between June 21 and August 30, TPL hosted its annual Summer Wonder series, an exciting suite of learning programs for children, including the TD Summer Reading Club.

Children across the city participated in over 48 Summer Wonder STEM, arts, and author or illustrator-led workshops, designed to make reading and learning fun during the summer. Families also enjoyed 27 French language programs and 25 camps. Camp themes this year included coding, writing, digital animation, puppetry and drama.

TPL also set a new Wonder Workshop record by offering 89 workshops across 53 branches. Kids put on their design thinking caps as they prototyped solutions to challenges involving space exploration, supporting endangered ecosystems and designing vibrant neighbourhoods. Another successful Summer Wonder at TPL!

Celebrating Emancipation Month

This past August, TPL hosted a number of programs in celebration of Emancipation Month.

At Flemingdon Park, storyteller and percussionist Kwanza Msingwana entertained participants with his engaging storytelling. Malvern branch hosted historian Channon Oyeniran, who provided an overview of Black History in Canada. Additionally, audiences at Jane/Sheppard and Albion branches created Afro-inspired accessories using wax and crochet in programs led by local artisan Stella Diebou.

TPL also launched a new Emancipation Month reading list for adults, teens and children. This year’s list focuses on the many contributions of Black Canadians and aims to educate, engage and assist in the ongoing fight against anti-Black racism and discrimination.

Celebrating National Indigenous History Month

June was National Indigenous History Month, also known as Indigenous Peoples’ Month. To honour the month, TPL hosted 23 in-branch, Indigenous-led programs that shared Indigenous cultures, history and heritage. Over 400 people attended programs that included music and drumming, storytelling, writing workshops, author talks, discussions on Indigenous fusion cuisine, the history of Haudenosaunee stick games and more.

Our staff also participated in several Indigenous-led events in the city to promote TPL’s Indigenous Initiatives and share the 2025 Read Indigenous booklists—TPL’s annual list of must-read titles by Indigenous authors. Staff engaged with more than 450 people, issued 39 new library cards and registered 43 children for the TD Summer Reading Club.

During the month, TPL promoted its new Indigenous Initiatives webpage, which invites Indigenous and non-Indigenous peoples to explore a wide range of resources and events that build community and broaden perspectives.

Albert Campbell branch wins Toronto Urban Design Award of Excellence

2025 marked the 35th anniversary of Toronto Urban Design Awards. The program celebrates outstanding projects contributing to the beauty, functionality and livability of our city. This year, the jury of architects, educators and planners selected the Albert Campbell branch renovation for one of three awards of excellence in the Public Buildings in Context category. The project is in distinguished company, alongside the Union Station renovation and the new Anishnawbe Health Toronto.

Jury comments include: “[This project] exemplifies innovative adaptive reuse of an entire site. From the outside, the most obvious intervention is the relocation of the original second-floor entrance to the ground floor… creating a playful meandering approach to the new main entrance that is accessible to all.

The undulating geometry of the timber soffit throughout creates a gentle complexity in scales of spaces that are well suited to the programmatic needs of a modern library.”

2025 Toronto Urban Design Awards Jury Report

Collections

Attending the Toronto Outdoor Picture Show

On August 17, TPL attended the Toronto Outdoor Picture Show, an evening open-air cinema event at Christie Pits Park.

Before and during the film screening, staff issued 65 library cards, provided the opportunity to win prizes through the very popular trivia wheel and promoted the library’s collections, including its DVDs and streaming videos. Streaming partner Kanopy was also on-site, giving away custom t-shirts and promoting access to its library resource for streaming movies and TV shows.

TPL hits 90 million digital loans

In August, TPL became the first library system in the world to reach 90 million digital loans through OverDrive. This milestone recognizes Toronto as a city of readers who continue to borrow digital books, audiobooks and magazines at an increasing rate.

This achievement has been further supported by recent changes to our holds system, which reduced wait times for ebooks and audiobooks by 20% year over year. These system changes, as well as ongoing advocacy by staff with ebook and audiobook partners, is helping get titles into the hands of Torontonians faster.

Spotlighting TPL’s Black and Caribbean Heritage Collection

On August 17, Sharuka Thangalingam (Library Assistant, Maria A. Shchuka) and Amanda Bisram (Library Assistant, Maria A. Shchuka) had the opportunity to support Rastafest, Canada’s largest celebration of Rastafari heritage, near Maria A. Shchuka branch on Reggae Lane.

Sharuka and Amanda connected with the community and highlighted our Rita Cox Black and Caribbean Heritage Collection, which focuses on the Black and Caribbean historical and cultural experience, with a special emphasis on Canadian content. The collection sparked enthusiastic conversations and attendees shared how titles from the collection connected them to their roots and made them feel celebrated. Children received book bags and library-branded merchandise, adding joy to the festivities.

The Rita Cox Black and Caribbean Heritage Collection is available at four TPL branches—Malvern, Maria A. Shchuka, Parkdale and York Woods—each a vibrant hub for Black and Caribbean heritage and storytelling.

Dial-A-Story highlights diverse stories

Kids and their families can listen to a story by phone any time of day for free by calling the library’s Dial-A-Story service. With June being National Indigenous History Month and Pride Month, our Children’s Services department highlighted two Indigenous and two 2SLGBTQ+ stories on the platform.

The stories received nearly 3,500 calls in total, demonstrating the importance of diverse stories and this service to our city. The stories featured were Benny the Bananasaurus Rex, On the Trapline, Llama Glamarama and Prince and Knight.

TPL is committed to increasing visibility of 2SLGBTQ+ and Indigenous stories year-round.

Staff expertise

Celebrating Pride Month with our staff

To kick off Pride Month in June, TPL’s Pride Alliance hosted its annual staff social at Riverdale branch on the evening of Saturday, May 31. Approximately 40 staff, family and friends connected with each other and enjoyed a potluck and pizza co-sponsored by TPL and TPL Workers Union Local 4948. It was wonderful to see so many new staff attend.

On Sunday, June 29, more than 60 Pride Alliance members, staff, family and friends, plus drag performer Dank Sinatra, marched in the Toronto Pride Parade. Marchers once again held signs featuring titles of frequently banned and challenged 2SLGBTQ+ works to highlight how TPL and public libraries champion intellectual freedom.

Pride Alliance is an employee resource group that fosters diversity and inclusion for 2SLGBTQ+ staff and allies. Their other key initiatives include organizing and facilitating mandatory Positive Spaces training for staff in collaboration with The 519.

Programs

TPL’s first ever romance festival, BookCrush, a huge success

From August 21-24, TPL’s inaugural BookCrush festival gathered and celebrated fans and writers of romance literature through panels, book signings, workshops, activities and more. The four-day festival featured more than 5,000 attendee interactions at 28 thoughtfully-curated events presented over four days at the Toronto Reference Library and North York Central Library, captivating the hearts and minds of romance readers in Toronto.

Panel discussions and book signings featured bestselling romance writers, including Alex Aster, Melissa Blair, Amy Daws, Bal Khabra, Ashley Poston, Anna Todd and many more. The conversations ranged from fun themes exploring rugged cowboys and hockey hunks to vacation flings and spellbinding romantasies.

Beyond ticketed programming, the festival created an incredible buzz with fun, interactive workshops and craft-making stations, a photo booth, and a marketplace where enthusiastic shoppers could support local booksellers and artisans. These spaces and activities created fun opportunities for book lovers to connect. Hundreds of additional visitors explored the festival atmosphere and its free offerings, contributing to the vibrant energy.

Feedback from the festival has been overwhelmingly positive, with several authors calling this the best romance event they’ve participated in. Attendees also shared positive feedback on social media about their experience at BookCrush, expressing their appreciation for the free event and their hopes for its return next year.

TPL shows its Pride

During Pride Month, TPL remained steadfast in its commitment to intellectual freedom, equity, inclusion and Reconciliation. Continuing our year-round work around 2SLGBTQ+ inclusion, staff did an incredible job making the month-long celebrations a success.

We hosted 66 in-person programs attended by more than 1,100 customers, showcasing diverse 2SLGBTQ+ voices, stories and expertise. This included a powerful author talk with Canada Reads 2025 winner Ma-Nee Chacaby–a 2-Spirit, Lesbian Ojibwa-Cree Elder. TPL’s 2SLGBTQ+ Services Committee also hosted two spotlight author talks with Iranian-Canadian Roza Nozari and Nigerian-Canadian Vincent Anioke. Staff at all three programs received warm, positive feedback from attendees, demonstrating the importance of highlighting intersectional voices and contemporary issues impacting 2SLGBTQ+ communities.

The month also provided many opportunities for staff to talk about 2SLGBTQ+ services at community events across Toronto. This included hosting a table at Pride Toronto’s Community Connect in Etobicoke, the fourth annual 2-Spirit Powwow at Downsview Park and the Bentway’s Pride Skate. Staff connected with the community and shared about our broad range of library services and offerings, including TPL’s Pride Collection, which has been available since 1991 and housed in Yorkville branch since 1996.

Outreach at TDSB Summer Model Schools

This summer, TPL staff supported the Model Schools for Inner Cities program, which focuses on improving access and opportunities for all students. We visited over 15 classrooms across TDSB Summer Model Schools and connected with more than 1,000 students across Toronto.

During these visits, students had the opportunity to register for library cards, join the TD Summer Reading Club and explore library tools to enrich their summer learning experiences. They also learned about exciting Summer Wonder programs at their local branches, designed to help them discover new interests in STEM subjects, the arts, and reading and writing.

This initiative highlights TPL’s ongoing dedication to supporting young learners by fostering curiosity, building connections and expanding access to learning opportunities.

City Librarian visits Seniors Club at Jane/Sheppard branch

Every Friday at the Jane/Sheppard branch, a group of older adults gathers for Seniors Club, a program filled with fun activities, engaging games and lively presentations.

When it was announced that Moe Hosseini-Ara had been appointed City Librarian, one participant recalled fond memories of when Moe was the children’s librarian at Downsview branch. Inspired by the news, staff at Jane/Sheppard branch reached out to Moe and invited him to join the program, providing participants with an opportunity to congratulate him in person.

In preparation for the visit, both staff and program participants created a hand-painted banner and congratulatory buttons with playful phrases such as “Way to Go, Moe!” and “Let’s Have Moe Fun!” The group was thrilled to share personal stories and express how much the library means to them.

Moe was warmly welcomed by the group, with participants eagerly taking turns posing for photos with him. One participant shared, “I remember you from Downsview. I used to bring my kids to your storytime. You were their favourite librarian, and we are thrilled you are now the City Librarian.”

It was a touching moment that underscores the importance of social connection and the significant role libraries play as community spaces. At the end of the visit, participants enthusiastically exclaimed, “Let’s Have Moe Fun!”

Technology

Combatting misinformation and disinformation

The rise of misinformation, disinformation and malinformation (MDM) presents a critical need to provide customers with information and programs to increase their awareness and mitigate the harms it causes. Our Misinformation and Disinformation webpage offers tips and tricks for identifying MDM and shares a list of related library resources and fact checking websites.

Recent programs have offered expert-led talks and discussions. This includes TPL’s 2024 Digital Expo, which featured a keynote from award-winning journalist Craig Silverman and insightful discussions about the impact of MDM on society and the role of public education in combatting MDM. Other programs have explored MDM in health and through a film screening of The Manchurian Candidate, hosted by film writer Adam Nayman.

Staff-facilitated programs on digital privacy and digital life skills for seniors also discuss MDM. TPL’s “What is Mis-Disinformation” staff-led pilot program will be expanded across the system, following staff training, by the end of this year. We also provide staff training, including lunch & learns with experts in the field.

Specialized services

Partnership with Gerstein expands to 12 locations

Since July of 2023, we’ve partnered with Gerstein Crisis Centre to provide social and mental health support in select library branches as part of TPL’s Social and Crisis Support Services. After a successful pilot at four locations, the partnership has expanded to 12 branches, helping us reach more communities in our city.

Gerstein crisis workers are now on-site at seven branches to provide drop-in crisis services, spend valuable time with customers and offer short-term support. They also connect individuals to longer-term supports, including referrals to mental health services, addiction resources, wellness and recovery programs and more.

Additionally, Gerstein offers peer-led programming at 12 branches, providing low-barrier opportunities for individuals to strengthen their social connections, build new skills and have fun. More information about this initiative and its programs is available at tpl.ca/socialsupports.

This innovative partnership was featured widely in media outlets across the country including the Globe and Mail, Winnipeg Free Press and CBC.

We are grateful to the donors who are supporting this important initiative that is providing access and connection to social service and mental health supports to address challenges faced by our city’s most vulnerable residents.

TPL at TRANScendTO

TPL is one of the many organizations supporting the City of Toronto’s newly released Access Plan for Two-Spirit, Trans and Non-Binary (2STNB) Youth. As part of this work, we participated in TRANScendTO, a gathering and service provider fair for 2STNB youth held at Toronto Metropolitan University on June 6.

Staff hosted a table at the fair and engaged with over 40 youth about TPL resources and services available, with many asking about job and career opportunities. We shared our reading lists to celebrate Pride Month and issued library cards, welcoming new members to the library. The fair was also a great opportunity to connect with other city organizations and learn about resources available for supporting 2STNB youth living in Toronto.

The National Day for Truth and Reconciliation is a federal statutory holiday that has been recognized since 2021. It's a day that honours Indian Residential School Survivors and remembers the children who never made it home. September 30 is also known as Orange Shirt Day, an Indigenous-led commemorative day inspired by the story of survivor Phyllis Webstad who, on her first day at St. Joseph Indian Residential School, had her new orange shirt taken away from her.

Indian Residential Schools were one of many methods used by the government to colonize Indigenous peoples in Canada. Indian Residential Schools were underfunded and overcrowded. Students received a sub-standard education, and many experienced abusive behaviours from staff. It's estimated that more than 150,000 children attended Indian Residential Schools, and over 3,200 child deaths were recorded by these schools — though this number is likely higher. Funded by the federal government and run by the Roman Catholic, Anglican, Methodist, Presbyterian and United churches, Indian Residential Schools operated for over 150 years. The last federally funded Indian Residential School closed in 1996.

While September 30 is a day of remembering and learning, truth and reconciliation should have attention year-round. Libraries play an important role in helping educate about the legacy of Indian Residential Schools. TPL is committed to an ongoing and long-term response to Reconciliation, as outlined in our Reconciliation Statement. We encourage you to actively engage in meaningful conversations, seek out Indigenous voices, support Indigenous-led initiatives, and continue learning about the history and cultures of Indigenous peoples. Together, we can foster understanding, healing and change throughout the year.

A picture of an orange flag with black and white feathers and the phrase "Every Child Matters" against a blue sky. The flag is waving in the wind. Photo credit: Chris Robert from Unsplash.

Library Resources

Reading Lists

Books are a powerful tool for Reconciliation. Curated by TPL staff, these reading lists cover a range of Indigenous issues and experiences. Since it's never too early to start learning about Reconciliation, we've also included age-appropriate titles for children and teens.

Read Indigenous

Discover must-read titles by Indigenous authors, writers, illustrators and Knowledge Keepers for all ages. Finished reading this year's picks? You can also check out previous years selections. This list is created with the Indigenous Advisory Council at TPL. 

Orange Shirt Day

Learn about Indian Residential Schools and the Sixties Scoop through memoirs, personal essays, fiction and films. 

Reading for Reconciliation

Explore a variety of current issues, from the impacts of colonialism to the importance of land-based knowledges, and from Indigenous economics to cultural justice.

TPL Reading Challenge 2024 : A Nonfiction Book by an Indigenous Author

Featuring cookbooks, graphic novels, memoirs and botany books, these recommended reads show how multifaced Truth and Reconciliation can be. 

Programs

TPL offers a variety of programs in branches and online that highlight Indigenous perspectives. Visit the Indigenous Initiatives website, which is regularly updated, for upcoming and previously aired programs.

Blogs

Written by library staff, these blogs offer insightful ways to explore truth and reconciliation using the diverse resources available at the library.

Truth and Reconciliation: A Guide for Newcomers

New to Canada? Discover resources to learn about Indigenous cultures and histories, and find ways to contribute to truth and reconciliation.

Preserving and Revitalizing Indigenous Languages

Learn why it's important to protect, learn and preserve Indigenous languages. Plus, explore free language learning resources and Indigenous collections at the library.

Free Events in Toronto

True North Aid Reconciliation Walk

September 28, 2025 | The Village at Black Creek

The Reconciliation Walk provides non-Indigenous Canadians with an opportunity to learn about the timeline of Canada’s residential school legacy through an interactive and meaningful, self-guided experience.

Indigenous Legacy Gathering

September 29 & 30, 2025 | Nathan Phillips Square

This multiple day, all ages event hosted by Toronto Council Fire Native Cultural Centre features workshops, presentations, dance, film and music.

Orange Shirt Day and National Day for Truth and Reconciliation Commemoration

September 30, 2025 | Bata Shoe Museum

Join Bata Shoe Museum for a conversation with Ojibwe Kwe author, educator, and Residential School survivor, Karen Chaboyer, alongside her son, Charles Chaboyer, to commemorate Orange Shirt Day and National Day for Truth and Reconciliation. 

Mental Health Support

The legacy of Indian Residential Schools can be very painful. Days like the National Day for Truth and Reconciliation can be especially hard for Indigenous community members. If you're finding it difficult to cope, support is available. 

Resources for Indigenous communities

Indigenous Community Mental Health Crisis Line (via Toronto Community Crisis Service) – call 416-393-2999 between 2 pm and 2 am daily.

Talk4Healing – call 1-855-544-HEAL, available to Indigenous women in 14 languages across Ontario.

Hope for Wellness Helpline – Call 1-855-3310 or use the chat box on their website, available 24/7 to all Indigenous people across Canada.

Native Youth Crisis Line – Call 1-877-209-1266, available 24/7 to Indigenous people throughout Canada and the United States.

National Indian Residential School Crisis Line – Call 1-866-925-4419

Resources for everyone

Suicide Crisis Helpline – Call or text 988 (all ages)

Kids Help Phone – Call 1-800-668-6868 or text 686868 (for children)

Good2Talk – Call 1-866-925-5454 or text GOOD2TALKON to 686868 or message Good2Talk online.

Updates:

September 18, 2024: Added image of flag.

August 27, 2025: Added 2025 events in Toronto

Below is my report for the June 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Dawes Road branch expansion

Rendering of the new facility replacing Dawes Road branch

Dawes Road library closed on June 21 for a major reconstruction and expansion. The current building, situated in the densely populated Taylor-Massey Oakridge Neighbourhood Improvement Area, will be replaced by a new 25,500 square foot net-zero carbon facility that complies with the Toronto Green Standard. The library will be located on the first and second floors and span 20,000 square feet. The third floor will consist of a 5,500 square foot Community Hub managed by the City of Toronto.

The Dawes Road project activates TPL’s Indigenous Strategies commitment to implement the Canadian Federation of Library Associations’ Truth and Reconciliation Committee’s recommendation that “Renovations or new construction projects engage with Indigenous architects and stakeholders so as to incorporate authentic Indigenous designs.” We partnered with Smoke Architecture to host a series of engagement sessions with Indigenous Elders and Knowledge Keepers, resulting in the award winning star blanket design.

Through this build, the branch will serve the community with accessible and multipurpose spaces, including a Youth Hub, a KidsStop Early Literacy Centre, a Virtual Interview Room and a Digital Innovation Hub. The facility will also include a round house and an outdoor rooftop medicine garden with a fire pit for traditional smudging ceremonies.

As we build the new branch, we will select a new name through an Indigenous-led engagement and consultation process that honors the treaty land it is built upon.

The new library is expected to open in 2028.

Reopening Malvern branch

Teens enjoying Malvern’s new Youth Hub space

On June 6, the Malvern community came out in full force to celebrate the reopening of their much-loved branch after its renovation, and it was clear how deeply it had been missed.

Hundreds of visitors of all ages filled the library. More than 120 children enjoyed a magic performance and a storytime, and over 30 older adults reconnected at our lively Seniors Social. We also welcomed over a dozen community partners, who hosted information booths to engage and support residents. The energy in the building was a powerful reminder of the branch’s role in providing a safe, inclusive and welcoming space at the heart of the Malvern community.

A key highlight was the excitement around the newly designed Youth Hub. Teens poured into the space to explore, reconnect and enjoy everything it offers, proving just how vital the branch is to youth in the area.

It was incredibly meaningful to see the community we support come out to support us. Thank you, Malvern, for such a warm and unforgettable welcome back.

Opening the Centennial pop-up

Shellene Johnson, Senior Library Assistant, registering a customer for a new library card

On May 5, we opened a pop-up library at Finchurst Plaza, offering a small and cozy space for the community as Centennial branch completes its reconstruction and expansion. This new location offers essential services, including book returns, hold pickups, free Wi-Fi, computer access and a multifunctional printer for scanning, photocopying and printing. Customers can browse a carefully selected collection of children’s, teen and adult books, along with DVDs, music CDs, newspapers and magazines.

Though compact, the space is warm, inviting and deeply appreciated. One customer, overjoyed to discover the pop-up was open, was so grateful they brought a bouquet of flowers for staff. Their gesture reflects the strong sense of community this little library inspires. We extend our gratitude to the property owner for donating the temporary space.

Postcard exhibition at the Toronto Reference Library

From February 15 to June 2, the Wish You Were Here exhibition in the TD Gallery at the Toronto Reference Library featured a selection of postcards from TPL’s Special Collections. The exhibit mainly focused on Toronto but included postcards from across Canada.

Feedback from the community was positive and largely focused on the awe of discovering some of Toronto's lost architecture. Visitors enjoyed seeing our unique postcard collections, including those made with leather and silk.

Last month, TPL curator Alicia Cherayil spoke with David Common on CBC’s Metro Morning radio show about some of the postcards featured in the exhibit and what they tell us about Toronto’s past.

Collections

The List expands to include French recommendations

The List and a preview of a teen review

Last month, TPL launched the 2025 edition of The List: Great Reads for Youth, TPL’s annual booklist for teens. For the first time, The List was expanded in collaboration with the French Services team to include 21 French titles in addition to 100 English titles. Title recommendations are available at tpl.ca/thelist by using the French filter. In addition, a print booklet is available at all branches.

Each year, TPL staff curate 100 diverse recommendations for teens, in 10 categories that reflect current trends. Video reviews from teen volunteers are also available and are added throughout the year. The List is an excellent resource for readers’ advisory and self-directed discovery in both English and French.

Staff expertise

TPL at the Forest of Reading Festival

TPL Youth Services staff at the Forest of Reading Festival (left to right): Grace Day-Hodson, Teresa Leung, Angie Yuen and Nyima Huet

On May 13 and 14, staff from Children’s Services, Youth Services and Digital Innovation Services took part in the annual Forest of Reading Festival. The two-day event is Canada’s largest literary festival for young readers and features exciting award celebrations with the nominated authors.

TPL’s booth welcomed more than 1,400 children and teens, and featured information about our collections, services and programs along with a live 3D printing demonstration. Visitors learned about Digital Innovation Hubs, The List and Young Voices, and our upcoming Summer Wonder and TD Summer Reading Club programs. They also collected 3D printed keychains by answering library related trivia questions.

White Pine-nominated authors Matteo L. Cerilli and Stephanie Cooke stopped by to take photos with The List, which features Cerilli’s Lockjaw and Cooke’s Pillow Talk, capping off two fantastic days celebrating young readers and authors.

Lunch and Learn spotlighting AI, misinformation and disinformation

A learning module with former broadcaster Lisa Laflamme

On May 13, 25 TPL staff participated in “Digital Democracy Decoded,” an online Lunch and Learn session that was presented with the Dais public policy and leadership think tank at Toronto Metropolitan University.

The session featured the Dais’ two newly-created “Democracy @ Work” learning modules: "Understanding Misinformation and Disinformation" and "Algorithms and Understanding Artificial Intelligence and Deepfakes." Staff had the opportunity to discuss the content, which included strategies for evaluating information and best practices for seeking credible sources, and the impact of artificial intelligence on content creation and consumption.

Our quarterly Digital Literacy Initiatives Lunch and Learn sessions offer staff an opportunity to hear from experts in emerging technologies, data privacy, misinformation and disinformation, equipping staff with the skills they need to support development of multiple literacies.

2SLGBTQ+ staff training

On May 14, members from the library’s staff-supported 2SLGBTQ+ Services Committee presented a training session on tools and strategies for designing and delivering 2SLGBTQ+ programming to Children’s Services staff ahead of Pride Month.

The event began with a fun ice-breaker that tested staff’s knowledge of Toronto’s 2SLGBTQ+ history, followed by a workshop on 2SLGBTQ+ programs and services for children and families at TPL, addressing the importance of diversity, equity, inclusion and intellectual freedom in library programming. Committee members also facilitated small-group discussions, inviting staff to practice how to handle potential challenges to 2SLGBTQ+ programs and materials.

The highlight of the afternoon was a presentation from guest speakers and experienced child educators, JP Kane and Kaleb Robertson – also known by their fabulous drag names, Fay and Fluffy. They spoke about the importance of drag story time for all children and families, expressed their appreciation for libraries, and discussed how libraries can best support drag performers and 2SLGBTQ+ programming and program partners.

Building community-led libraries

Top left: Students from the University of Toronto; top right: Rabia Pirani; bottom left: Shelby Moffatt; bottom right: Andrea Arsenault.

On May 22, TPL Senior Services Specialist Rabia Pirani joined community librarians Andrea Arsenault of Halton Hills Public Library and Shelby Moffatt of Whitby Public Library for a University of Toronto panel led by Professor Siobhan Stevenson.

The discussion focused on community-led libraries and removing barriers to library services through outreach and supporting cultural and social empowerment. Panelists emphasized the importance of inclusive spaces for equity-deserving groups and free access to resources, technology and learning opportunities.

The session also explored social prescribing, a growing practice where individuals are referred to non-medical supports like the library to promote health and well-being.

This call to action encouraged students to centre community needs in policy, strengthen welcoming spaces and build trust through responsive, community-based library service.

Spotlighting TPL’s Home Library Service and Bookmobiles

The online session featuring staff from Collections & Membership Services

On May 27, members of TPL’s Collections & Membership Services team hosted an informative and engaging Ask Me Anything (AMA) session for staff across TPL, spanning multiple roles and divisions. The event gave staff an opportunity to learn more about how we serve customers who can’t easily access library branches and the real-world impact TPL’s Home Library Service and Bookmobiles have on Torontonians. The AMA session offered helpful knowledge and insights that staff can share with customers or use to carry out their day-to-day responsibilities more effectively.

Literacy support for vulnerable populations

Dr. Andrew H.C. Wong, clinical school and rehabilitation psychologist, speaking about strategies and tools to support the learning needs of children and teens impacted by anxiety, trauma, and learning challenges

Earlier this month, we hosted a conference with United for Literacy on supporting the literacy skills of individuals who are precariously housed. More than 60 staff and volunteers who work with vulnerable populations came together, including shelter staff from across the city.

Participants had the opportunity to network, share literacy and numeracy resources, and attend sessions on topics such as financial literacy, tools to support various learning needs, supporting mental health and more. TPL staff Patty Domski, Laura Freeman and Sarah Han presented a well-received session covering TPL’s resources for children, teens and adults.

After hearing about the wonderful programs and services offered by our libraries, a shelter worker immediately reached out to their local branch for more information and invited branch staff to speak at their upcoming residents’ meeting.

TPL hosts the Urban Libraries Council 2025 CEO Roundtable

Highlights from the CEO Roundtable conference

More than 80 CEOs from public libraries across Canada and the United States gathered in Toronto for Urban Libraries Council’s third annual CEO Roundtable. This three-day conference, themed “Redefining Library Leadership: Measuring and Amplifying Social Impact,” explored how libraries can lead with purpose in a rapidly evolving social landscape.

The conference kicked off with a welcome reception in the Toronto Reference Library’s Appel Salon, where guests had the opportunity to tour the library and discover the wide range of resources and services available to the public.

Conference highlights included a thought-provoking session on the role of library spaces in supporting mental health and social connection, innovative approaches to intergenerational programming, and impactful discussions on leadership and advocacy for building stronger communities.

The event also offered a valuable platform for TPL to highlight its new Strategic Plan and share the compelling findings of its 2023 Social Impact Study, which illustrates the value TPL provides to Torontonians. 

Commemorating International Day Against Homophobia, Transphobia and Biphobia

Egale Canada delivers a keynote

On May 29, approximately 40 staff from all organizational levels participated in an in-person staff event at the Toronto Reference Library to commemorate the International Day Against Homophobia, Transphobia and Biphobia, and this year’s theme, “The Power of Communities.”

Since 2004, this internationally-recognized day, held annually on May 17, draws attention to the violence and discrimination experienced by 2-Spirit, lesbian, gay, bisexual, trans, intersex people, and all of those with diverse sexual orientations, gender identities and/or expressions, and sex characteristics.

Staff heard an inspiring keynote from Egale Canada on “Combatting 2SLGBTQI Hate in Canada” and participated in group discussions about maintaining personal and collective well-being as TPL delivers 2SLGBTQ+ programs and services to our communities amidst the current social and political landscape.

The event was hosted by TPL’s Pride Alliance employee resource group, 2SLGBTQ+ Services Committee, and Human Resources Equity and Inclusion Team.

Supporting the rollout of TPL’s introductory AI programs

On June 5, approximately 30 TPL staff participated in a facilitator’s training session to support the rollout of our new staff-led “What is Artificial Intelligence (AI)” program.

This new introductory-level digital literacy program provides customers with an overview of how AI works and key concepts such as machine learning, large language models and algorithms. It also highlights important considerations when using generative AI applications, including privacy and vetting AI-generated outputs for accuracy and appropriateness of use.

After the training session, staff delivered a program on June 16 at the Toronto Reference Library. More programs are expected to take place at branches across the city in the near future.

Programs

Celebrating Asian Heritage Month

Gathered for Asian Heritage Month programming at North York Central Library (left to right): Gary Sherman, Manager, North York Central Library Departments; City Councillor Lily Cheng; and Mayor Olivia Chow.

TPL marked Asian Heritage Month in May with a diverse mix of programs including author talks, sushi-making workshops, craft and henna workshops, musical performances, film screenings and more.

Our Chinese Canadian Archive hosted two events with award-winning author and Chinatown historian Arlene Chan. Guests listened to untold personal family stories, heard from seven local artists and explored rare archival materials from the archive. Chan also shared her journey of donating her family records in a thoughtful conversation about preserving Chinese Canadian heritage with TPL archivist Ruby Yuen and University of Toronto archivist June Chow.

On May 6, Governor General’s Literary Award winning author and illustrator Jack Wong led a virtual program for students in grades one to four, reading from his books and sharing insights into his creative process. Over 190 engaged students and educators from nine classes participated. Later in the day, Howard Wong, the Joe Shuster Award for Outstanding Canadian Comic Book Writer nominated author, hosted a lively virtual workshop on creating Asian comic book superheroes.

On May 10, Mayor Chow and Councillor Lily Cheng visited a children’s henna program at the North York Central Library. The program covered its history and traditions and included a henna application session.

TPL proudly celebrates Asian culture and heritage throughout the month – and year-round – with programs, collections, reading lists for adults, teens, children and more.

Jewish Heritage Month

Last month, TPL presented a Jewish Heritage programming series in partnership with the Miles Nadal JCC. The series celebrated Jewish arts, culture and history with events, programs and featured collections throughout Jewish Heritage Month.

Programs presented included several film screenings at branches, as well as film screenings as part of the Toronto Jewish Film Festival. On May 24 at Ethennonnhawahstihnen' branch, author Kathy Kacer discussed her book To Hope and Back. And on May 29, authors Esther Zuckerman and Ilana Kaplan talked about their books and the influence and legacy of Nora Ephron on the romantic comedy genre in a conversation at the Toronto Reference Library.

Customers are invited to join us year-round in celebrating the contributions of Jewish writers, artists and other members of the Jewish community. Curated 2025 Jewish Heritage reading lists are available for adults, teens and children, and everyone is welcome to explore the Jewish Mosaic Collection, which highlights English-language materials about Judaism and Jewish culture for all ages. The collection includes fiction and non-fiction titles about the culture, history and life experiences of Jewish communities.

Newcomer Entrepreneur in Residence helping small businesses

Hafsa Taher, TPL’s Spring 2025 Newcomer Entrepreneur in Residence

From late March to early May, TPL’s Spring 2025 Newcomer Entrepreneur in Residence (NEIR) supported over 100 entrepreneurs through personalized one-on-one business consultations and eight in-person workshops at Maria A. Shchuka branch.

Led by our resident Hafsa Taher, the program guided participants through core topics such as business planning, Canadian regulations and digital marketing – all tailored to the needs of the city's newcomer entrepreneurs. Participants represented a wide range of industries, including food, publishing, creative services and tech.

Feedback for the residency was overwhelmingly positive, with many participants reporting increased knowledge and greater confidence. The one-on-one consultations were praised for offering free, tailored, hands-on guidance and their role in shaping real business outcomes.

This initiative is generously supported by Lead Donor, Scotiabank, with support from Google.org and the Holdbest Foundation.

Technology

Kicking off the AI Upskilling Initiative

Attending the announcement event on June 4. From left to right: Hon. David Piccini (Ontario Minister of Labour, Immigration, Training and Skills Development), Sabrina Geremia (VP & Country Managing Director, Google Canada), Kim Henderson (First Nations Technology Council), myself, Surranna Sandy (Skills for Change) Cam Linke (Alberta Machine Intelligence Institute). Photo courtesy of Google Canada.

This past spring, we kicked off TPL’s Artificial Intelligence (AI) Upskilling Initiative to help customers increase their employability and encourage safe and informed use of AI. Over the course of the initiative, which ends in December 2026, TPL will provide all Torontonians with access to generative AI tools and skills-building programs and events, and deliver training to 11,000 customers.

In April, TPL launched its AI Essentials Learning Circles, offered virtually and in branches. Since launching, the sessions have received more than 500 visits. One learner shared, “I truly believe you've done an outstanding job of creating a fun, creative, and effective learning community. Congratulations to all my fellow learners on their participation and progress towards these learning goals!”

This fall, we’ll introduce generative AI tools at Digital Innovation Hubs, Learning Centres and Pop-Up Learning Labs across the city. We’ll also be hosting a 12-week Innovator in Residence program on AI and digital creativity; TPL’s third annual Digital Expo, themed bridging the AI divide; and our inaugural AI Summit, focused on AI and the economy.

TPL’s AI Upskilling Initiative is generously supported by Google.org’s AI Opportunity Fund, received through the TPL Foundation. The $2 million (USD) sponsorship was approved by the TPL Board in December 2024 and announced by Google.org on June 4.

Hackathon on algorithmic bias

Vishnu R., Victor Szabo and Lae Schmidt at the Toronto Reference Library, receiving first prize in the CILAR Hackathon

From February through April 2025, TPL proudly supported a hackathon on algorithmic bias, organized by the Coalition of Innovation Leaders Advancing Respect (CILAR), an organization that unites Canadian tech and innovation leaders to dismantle structural racism. CILAR created the Algorithm for Change Community Hackathon to empower underrepresented Canadians to address hate speech using AI-driven solutions.

The event launched on February 7 at the Toronto Reference Library. TPL staff, participants and facilitators joined developers, data analysts, administrators, writers, civil servants, students and problem-solvers for a day of education and ideation. Teams heard from inspiring speakers, then worked together to develop solutions to problems including biased data sources, the lack of diversity in tech-sector design teams and the need for oversight of AI tools.

On April 30, teams gathered to share their completed projects. The winning team produced an AI-powered filter for online hate speech. TPL’s own Victor Szabo (Public Service Assistant) developed the project along with team members Lae Schmidt and Vishnu R., with help from TPL Senior Services Specialist Fiona O'Connor.

Specialized services

Bookmobile visits Fleet Services grand opening

From left to right: Director, Lisa Radha Vohra; Mayor Olivia Chow; Library Assistant, Yang Wu; Driver-Public Service Assistant, Arnold Rubio; Manager, Roman Svab.

On Saturday, May 24, TPL’s Bookmobile attended the grand opening of the City’s new Fleet Services building by our Ellesmere distribution centre. On hand for the event and ribbon cutting ceremony were Councillor Michael Thompson and Mayor Olivia Chow.

TPL was honoured to attend and show support for the team that keeps our TPL vehicles on the road and running smoothly. Attendees had the opportunity to tour the new facilities and see the different types of City of Toronto vehicles Fleet Services supports, from fire trucks to garbage trucks to bookmobiles. The Mayor stopped by to visit our Bookmobile and was thrilled to find a book to check out that had been on her reading list.

TPL participates in Toronto Newcomer Day

Left image: Newcomers lining up to register for library cards on Toronto Newcomer Day. Right image: Newcomer attendees taking part in an interactive Indigenous Storytelling program with Jim Adams.

On May 28, TPL participated in the 11th annual Toronto Newcomer Day celebration at Nathan Phillips Square, which welcomes newcomers to Toronto, connects them to a wide range of services and recognizes their contributions to the city. More than 200 newcomers engaged with library staff and learned about relevant and useful TPL programs and services at the information fair. Additionally, over 80 new library cards were issued.

A special Newcomer Day program also took place at City Hall branch. Nearly 30 participants came together to learn from Indigenous storyteller Jim Adams about the history of the Indigenous peoples in Toronto. Jim encouraged kindness in the heartwarming stories he told. Participants then took part in a traditional round dance led by Jim.

Building financially resilient communities

TPL staff and partners celebrating the Financial Empowerment service

Last month, TPL staff and partners gathered to celebrate the meaningful impact the Financial Empowerment service has made since its pilot launch in 2022. In attendance were the TPL Foundation, Prosper Canada, North York Community House (NYCH), WoodGreen and staff from our host branches.

Prompted by the need to support financial resilience amongst Torontonians, the service was designed in partnership with Prosper Canada to help low-income residents improve their financial well-being using a scalable and sustainable approach. Financial empowerment workers from community partners NYCH and WoodGreen meet one-on-one with customers to assist with tax filing, accessing government benefits, saving with limited cash flow and planning for the future.

Since its launch at our Downsview and Riverdale branches, Financial Empowerment has served over 1,350 customers, conducted nearly 2,500 one-on-one sessions and accessed more than $3.3 million dollars in benefits through tax filing and benefits applications, paving the way to support the development of financially resilient communities.

The Financial Empowerment Pilot was made possible through the generous support of donors. Learn more at tpl.ca/financialempowerment.

Leading to Reading expands to 29 branches city-wide

Leading to Reading continues to grow to meet the needs of families and volunteers across Toronto. Service resumed at Malvern and Fairview branches this spring following the completion of renovations. Ethennonnhawahstihnen’ was initially a temporary location during Fairview’s closure and will now continue to offer Leading to Reading on a regular basis in response to positive community feedback.

Leading to Reading is a free service that pairs children in grades one to six with trained volunteers for one-on-one reading support. This expansion reflects our ongoing commitment to supporting literacy and providing meaningful volunteer opportunities across the city.

Weekly sessions are now running at Malvern, Fairview and Ethennonnhawahstihnen’, in addition to our 26 other locations.

Families can apply year-round, and we’re always looking for dedicated volunteers who want to make a difference. To apply for your child or become a volunteer, visit tpl.ca/ltrkids and tpl.ca/ltr.

June is National Indigenous History Month, and June 21 is National Indigenous Peoples Day. It's time to honour and learn more about Indigenous histories, languages, cultures, experiences and worldviews. Celebrate this important month with us!

Visit the new Indigenous Initiatives webpage

We are excited to share the launch of the Indigenous Initiatives webpage. The website consolidates and increases access to information and resources related to Indigenous Initiatives that have previously been in multiple locations. Information includes upcoming programs, Indigenous-focused collections, booklists, blogs, podcasts and more.

The website invites both Indigenous and non-Indigenous peoples to explore the wide range of resources and events that increases cross-cultural understanding by building community, deepening insights and broadening perspectives. 

Attend library programs

Discover free events and programs on a wide range of topics that feature Indigenous authors, creators and performers. If you can't make it into a branch, watch recordings of past programs. 

Read a book from our 2025 Read Indigenous booklists

Another great way to mark National Indigenous History Month is with a good book—or many! Our annual Read Indigenous booklists include recommended reads for all ages by Indigenous authors, illustrators and Knowledge Keepers. All of the titles are selected in collaboration with the Indigenous Advisory Council.

Who We Are by Murray Sinclair

This year’s list is dedicated to the memory of The Honourable Murray Sinclair, who passed away on November 4, 2024. Murray Sinclair was an Anishinaabe lawyer, judge, senator and Chief Commissioner of the Truth and Reconciliation Commission of Canada (TRC), and a driving force on Indigenous rights and justice in Canada. His memoir, Who We Are: Four Questions for a Life and a Nation, is available to borrow through our catalogue. 

Ways to celebrate outside the library

Go beyond TPL and attend free, public community events in Toronto that celebrate Indigenous cultures. 

• KAMAMOOSHKAMING SAGIIWEHWINING Indigenous Music & Arts Festival: Friday, May 30 and Saturday, May 31 at Sankofa Square (formerly Yonge-Dundas Square)
• imagineNATIVE Film + Media Arts Festival: June 3-8 in Toronto and June 9-15 online
• Indigenous Celebration 2025: Saturday, June 7 at Harbourfront Centre
• 2-Spirited People of the 1st Nations' 4th Annual 2-Spirit Pow Wow: Saturday, June 7 at Downsview Park
• Indigenous Arts Festival: Friday, June 20 at Fort York
• Na-Me-Res Pow Wow: Saturday, June 21 at Fort York

Interested in other events and ways to learn more? Be sure to also check out recommendations from the City of Toronto's Indigenous Affairs Office.

Below is my report for the May 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Reopening Fairview branch

The new Digital Innovation Hub at Fairview branch

Last month, Fairview branch fully reopened to the public after completing its renovation and revitalization, transforming its spaces to reflect feedback from the community. The branch has been reimagined as a modern, inclusive space designed to meet the needs of all ages and abilities.

It features a new Digital Innovation Hub and Audio Visual Studio, study pods and additional meeting spaces, a Virtual Interview Room, expanded custom-built spaces for teens including a Youth Hub, and more. The renovation also improved public service areas, addressed overdue repairs, met our goals for inclusive and flexible design within our vision for library spaces, and brought the branch up to current AODA accessibility standards.

We look forward to welcoming everyone back to Fairview branch – a space built for learning, connection and community.

Reopening Thorncliffe branch

The new service desk at Thorncliffe branch

After a three-month renovation that focused on service, safety and overall user experience, Thorncliffe branch reopened on March 26. New flooring was installed throughout the library, and tall shelving units were replaced with lower shelves to improve visibility and accessibility. The customer service desk was also relocated to improve sightlines and access to staff work areas, enhancing safety and enabling staff to better assist customers. Additionally, the branch’s program room – which also houses the Youth Hub – received a much needed refresh that included 17 additional power outlets, new kitchen cabinetry and brand new shelving in the storage closet. Staff and customers were excited to return to the newly renovated branch.

Mayor Chow visits the Mount Dennis Youth Hub

Mount Dennis staff with (front row, left to right): District Manager, Naomi Fisher; Senior Manager, Youth Services, Lisa Heggum; Mayor Olivia Chow; Councillor Francis Nunziata.

Last month, Mayor Olivia Chow visited the teens working on a stained glass art project at the Mount Dennis Youth Hub. They were excited to meet and take selfies with the Mayor, who had a great rapport, and “Elbows Up” could be heard throughout the building. Councillor Frances Nunziata and the library’s district and youth services managers were also in attendance.

Collections

Joining Canada’s biggest book club

French book cover of Valid by Chris Bergeron

In April, TPL participated in One eRead Canada alongside hundreds of other libraries across the country. One eRead Canada is an annual digital book club initiative that encourages Canadians to read and discuss the same book during the month.

This year’s selection was Valid by Chris Bergeron, a dystopian autofiction set in Montreal in 2050, where a trans-woman mounts a revolution against an AI overlord. Digital copies of the book were available in English and French without waitlists or holds, allowing everyone in the country to participate simultaneously. Last month, Torontonians borrowed the book more than 1,400 times.

Staff expertise

Children’s services staff professional development day

Ashna Ali and Rajender Singh from The Dais speak about fostering healthy tech habits for kids

On April 29, nearly 60 children’s services staff gathered for a day packed with inspiration, learning and connection. The day kicked off with an engaging keynote from author Natasha Deen, who shared how stories can spark imagination and foster belonging.

Staff participated in a variety of sessions such as, “Including Children of All Abilities at the Toronto Public Library,” presented by the Child Development Institute, and “Connecting Children to the Land Through Story and Experience,” led by Dr. Eric Jackman Institute of Child Study. Staff also explored hands-on coding with Play and Learn STEM Kits through a workshop led by the library’s work group.

The afternoon featured sessions on developing healthy technology habits, presented by The Dais, and the importance of social connections, led by GenWell. These sessions offered valuable tools to support children’s well-being in a digital world.

Sharing TPL’s work in intellectual freedom

On May 1, TPL staff presented at the IFLA Advisory Committee on Freedom of Access to Information and Freedom of Expression seminar held at York University Libraries. The one-day seminar featured panel and small group discussions that explored the complex challenges surrounding information integrity. It offered a collaborative opportunity to develop a common agenda for libraries and information organizations to foster a trustworthy and healthy information environment.

Staff were invited to share on a panel with the Centre for Free Expression, Canadian and International Federations of Libraries and York University about TPL’s leadership in intellectual freedom related to training, advocacy, policy and programming.

Programs

Building safer streets in Toronto

From left to right: librarian Kieran McGarry; program panelists Albert Koehl, Alison Stewart, Jess Spieker and Michael Longfield; and Senior Services Specialist Rabia Pirani.

Civic Life is a TPL program stream that supports civic engagement through informed dialogue, community action and neighbourhood engagement. On April 12, North York Central Library hosted a panel of cycling and street safety advocates on building a safer, more inclusive Toronto, with discussions around how Torontonians can stay informed and get involved.

Albert Koehl, an author and environmental lawyer; Michael Longfield and Alison Stewart of Cycle Toronto; and Jess Spieker from Friends and Families for Safe Streets spoke about the need for system-level change to create safe spaces for everyone. They emphasized the importance of Vision Zero, a strategy to eliminate all traffic fatalities and severe injuries while increasing safe, healthy, equitable mobility for all.

Program participants engaged with Toronto's Vision Zero and street safety resources, and connected with the panelists, facilitators and other attendees in small group discussions. This interactive and topical program highlighted the value of shared dialogue as a tool for cultivating empathy, fostering connection and creating a strong sense of belonging in our diverse city.

Democracy in action

Librarian and civic ambassador Kieran McGarry hosts a Vote Pop-Up and information table in the North York Central Library atrium

Canada’s federal election took place on April 28. In addition to hosting multiple polling stations across the city, TPL organized numerous activities and resources to encourage voter engagement and boost civic awareness.

With help from Elections Canada, TPL distributed nearly 8,000 Voter Information Guides across all branches to provide reliable, nonpartisan information about how, when and where to vote. Many branches also featured displays highlighting Elections Canada resources, staff-curated Celebrate Democracy booklists, and Vote Pop-Ups to demystify the voting process and engage both new and future voters. Customers of all ages participated in the “Why We Vote” poster activity in some branches by adding their personal reflections on sticky notes, sparking conversations across the political spectrum about what it means to engage in democracy.

In the weeks leading up to the election, staff hosted local discussion programs to champion civic engagement and raise awareness. This included afterschool and Youth Hub programs, as well as general information sessions on eligibility, election timelines, the importance of civic participation in a healthy democracy, and even the history of voting in Canada.

The power of this collective response has created opportunities for Torontonians to connect and reflect on why their voice matters. Through this work, the library continues to play a vital role in encouraging positive ongoing dialogue and creating spaces for social connection, civic engagement and democracy.

Technology

Celebrating 10 years of Pop-Up Learning Labs

LEGO robotics kits – one of many Pop-Up Learning Labs offerings

This year, TPL celebrates the 10th anniversary of its Pop-Up Learning Labs (PULLs). Equipped with technology such as 3D printers, MacBook Pros with digital media software, and robotics and circuitry kits, PULLs have brought digital literacy education to communities, enriching programming and outreach efforts at neighborhood branches.

In 2024 alone, PULLs delivered 693 programs with 6,246 attendees and achieved a 95 per cent satisfaction rate. To further enhance PULL offerings, a new digital photography kit and LEGO robotics kits have been introduced, refreshing the range of available technology. These kits are currently being piloted in programs, and early feedback has been very positive.

Customers can participate in upcoming PULL programs at various TPL branches and explore the hands-on learning opportunities these updated resources provide.

Specialized services

Celebrating our volunteers

A Leading to Reading volunteer reading with a child

During National Volunteer Week, from April 27 to May 3, we celebrated and recognized our volunteers for their incredible contributions through a digital campaign. This year, National Volunteer Week’s theme was Volunteers Make Waves, which highlights how volunteer efforts combine to create momentum and positive influence in our community.

Volunteers are essential to the work we do at TPL, from helping children and adults improve their literacy to supporting the digital literacy skills of seniors. Last year, 1,589 volunteers contributed over 49,498 hours of service in support of library programs across the system. Thank you to all of our amazing volunteers for helping us support Torontonians.

Learn more about our volunteer programs.

Below is my report for the April 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Agincourt branch takes part in City’s Love Local Campaign

Love Local sign outside of Agincourt branch

The City of Toronto is taking action to support and protect local businesses and manufacturers while helping to strengthen Canada’s economic resilience through its Love Local campaign. This citywide call to action encourages Torontonians to support locally owned businesses.

Toronto Public Library is proud to participate in this exciting initiative by featuring temporary Love Local LED signs adjacent to selected library branches. These eye-catching light installations aim to inspire Torontonians to shop local and support their communities. So far, a Love Local sign has been installed outside of Agincourt branch. Library customers and community members have already begun snapping photos at the Agincourt sign and sharing them with friends and family on social media.

TPL branches featured in new civic architecture book 

The book cover of Episodes in Public Architecture by Andrew Frontini

Andrew Frontini of Perkins and Will Architects has a recently published book, Episodes in Public Architecture, which features 11 projects, two of which are TPL branches: Albion and Dawes Road. The book explores various elements of the design process, industry trends and the importance of civic architecture to community and cultural expression in the public realm. Albion and Dawes Road branches are used as shining examples of great public architecture.

Collections

Special Collections inform current moment, drawing one million views

This paper bag from our Baldwin Collection of Canadiana was part of the “Ontario Trade Crusade”, dating back to 1962

In the past month, we’ve continued to surface items preserved in our Special Collections that speak to the current trade crisis. These rarities offer unique historical context and engagement opportunities.

On social media, we showcased a Toronto petition against US annexation in 1849, a blog post of maple leaf artifacts for the 60th anniversary of the Canadian flag and a “Shop Canadian” bag from a provincial campaign from the 1960s. Plus, we launched a photoshop challenge for Torontonians to remix our Canadian wartime posters to speak to the “buy Canadian” movement.

This content alone generated over one million views, engaging both library users and non-users alike. This Canadian history is resonating, with overwhelmingly positive customer comments such as: “our public libraries are such a wonderful gift” and “Toronto Public Libraries continue to be the best.”

Wish you Were Here! TD Gallery Exhibition at TRL

Promotional postcard from the Wish you Were Here! TD Gallery Exhibition

Postcards are not just popular among collectors; we suspect you might just have one or two on your fridge at home! Our staff took a look through our more than 26,500 postcards in TPL Special Collections and pulled out some favourites. The collection focuses mainly on Toronto,, but also includes cards from across Canada, and some are made of unusual materials.

CTV News visited the exhibition and interviewed Alicia Cherayil, Curator, Special Collections. The CTV news clip ‘A new exhibition at the Toronto Reference Library is skipping the books’ was broadcast a few times on TV March 3 and March 4.

The exhibition runs February 15 to May 25. There are free guided tours for the public every Tuesday at 3:00pm and no registration is required.

Staff expertise

TPL staff kick off the 2025-2029 Strategic Plan

Staff gathered at the Toronto Reference Library for a strategic plan launch event

From February to March, TPL hosted a series of staff launch events at branch locations across the city and virtually to introduce our new 2025-2029 Strategic Plan to staff. This plan, shaped by extensive research and consultations with both staff and the public over the past year, marks an exciting new chapter for TPL. The launch events provided a chance to celebrate the successes of our 2020-2024 Strategic Plan and to focus on how we’ll work together to bring the new Plan to life.

More than 360 staff members attended the events, taking part in interactive activities and meaningful conversations with their colleagues. These events sparked excitement about the new Plan and helped set the stage for the work ahead.

This launch is just the beginning. Throughout the year, staff will have more opportunities to get involved, as we work together to shape TPL’s future. A public rollout of the new Strategic Plan will begin in May.

Programs

Mayor highlights TPL’s Newcomer Entrepreneurship Initiative

Mayor Olivia Chow (centre) with program participants and program instructor Jean Chow (far right)

Toronto Public Library’s Newcomer Entrepreneurship Initiative took center stage at Albert Campbell during a special media event with Mayor Olivia Chow. The Mayor’s sit-down with program participants was both inspirational and moving, as participants shared firsthand how TPL’s entrepreneur and small business programming has shaped their journeys after arriving in Canada. One standout moment came when Kartik, a program participant, was invited by the mayor to speak during the presser and directly expressed the library program’s impact on his entrepreneurial journey in Canada.

With over 250 attendees in 2025 so far and 50+ programs scheduled across the city throughout the beginning of the year, this initiative has started to provide critical support for newcomer entrepreneurs. It reinforces the vital role libraries play in fostering newcomer and entrepreneurial success.

The Newcomer Entrepreneurship Initiative is generously supported by:
Lead donor: Scotiabank and supporting donors, Google and Holdbest Foundation.

Timothy Snyder discusses freedom 

Left to right: Canada’s 26th Governor General Adrienne Clarkson, Timothy Snyder, TPL Board Chair Alim Remtulla and Vice Chair Jonathan Hoss

On Friday, April 4, TPL hosted a sold-out event featuring historian, professor and author Timothy Snyder in conversation with CBC Ideas journalist Nahlah Ayed at the Toronto Reference Library's Appel Salon. The event drew more than 500 attendees in the Salon, with additional viewers watching the live stream downstairs. This event was part of TPL’s On Civil Society series.

The discussion centred on re-conceptualizing freedom—moving beyond simply defining it as the absence of negative constraints to understanding it as encompassing positive elements that enhance our lives. Snyder explored how true freedom includes not just what we're free from, but also what we're free to do and become.

March Break programs for children

TPL’s On-Demand concert with Wilderness Betty

Last month, Children Services staff across the system designed and offered special workshops and events for children to keep them engaged, entertained and connected over March Break (March 10-16).

During the week, families and children had an opportunity to participate in a variety of free, in-person programs and activities offered every day, across all TPL branches. This included presenter-led magic and puppet shows, staff-led coding and creative art workshops, in person and virtual French-language programs, and more!

In addition, TPL offered an on-demand program featuring the musical stylings of Wilderness Betty, that could be viewed by children on tpl.ca/kids throughout the week. Children also had a chance to explore new online activities, such as solving digital puzzles of 2025 Design a Bookmark Contest winning designs and word scrambles of book titles. TPL Kids received 14,248 visits throughout the week, providing a portal to interactive, always available content, including jokes, riddles, polls and trivia. Kids and families could also discover other featured on-demand resources, from Dial-a-Story to streaming movies and TV shows from our electronic collections. 

March Break programs at TPL bring communities together, encourage continued learning and literacy skills development amongst children, and engage families in various library services, supporting the development of lifelong library users.

Author Ian Williams kicks off new Innovation Council Book Club  

Innovation Council member Zahra Ebrahim (right) in conversation with author Ian Williams

On March 31, award-winning author Ian Williams spoke at the launch of the Library’s new Innovation Council Book Club at Toronto Reference Library. In a wide-ranging conversation with TPL Innovation Council member Zahra Ebrahim, Williams explored the impacts of technology on the way we talk – and listen – to each other. Their conversation was followed by thoughtful, heartfelt small group discussions of Williams’ book, What I Mean to Say: Remaking Conversation in Our Time, facilitated by library staff and Innovation Council members.

Ebrahim will continue to lead the Innovation Council Book Club in discussing works about the intersections of technology and social connection. The next meeting will take place online on July 22.

Black Mental Health Week panel discussion

On March 6, 2025, Toronto Public Library along with the City of Toronto's Confronting Anti-Black Racism Unit (CABR) and TAIBU Community Health Centre hosted a panel discussion at North York Central Library, Joy, Healing and Resistance for the Next Decade. Attendees learned about Black Mental Health & the Contemporary Legacies of the Transatlantic Slave Trade. Panelists Dr. Akwatu Khenti, Mia Benight, and Dr. Camisha Sibblis emphasized the importance of Black Joy, music and storytelling as part of resistance to trauma and pain. The event was moderated by David Lewis-Peart and the night ended on a perfect note with a spoken word presentation by Youth Poet Laureate Shahaddah Jack. Black Mental Health Week in March is an opportunity to bring awareness to the effects of anti-Black racism on the mental health and wellbeing of Black communities and individuals. The Library also collaborated with CABR to produce a reading list to support those in discovery and healing.

Urban forest programs and local tree tours with NatureTO

Tour participants taking a closer look at trees in the Downsview community

 In 2024, TPL ​partnered with City of Toronto's Environment, Climate & Forestry team to offer NatureTO Urban Forest presentations and local Trees Around the Branch tours as part of TPL's Our Fragile Planet program series. The presentation was offered 19 times with 36 tours offered throughout the city. Over 917 Torontonians got to learn about the trees in their neighbourhood and their overall importance to our city's health. We thank the City of Toronto for visiting 30 library branches last year and look forward to hosting more NatureTO programs this year as part of our environmental efforts and World Environment Day on June 5 as Toronto will be the North American host city.

The Salon spring season off to a successful start

Authors Samantha Harvey, Coinneach MacLeod, Kelsey McKinney and Scaachi Koul

The spring season of TPL's Salon Series is off to a wonderful start with sold-out events at our Bram and Bluma Appel Salon at Toronto Reference Library and the Concourse Event Space at North York Central Library. The Salon Series presents Canadian and international authors, artists and thinkers for an exciting range of literary and cultural events.

During March, cookbook author and TikTok sensation Coinneach MacLeod (aka the Hebridean Baker) shared an evening of storytelling and lively conversation, while cultural critic and bestselling author Scaachi Koul talked about her poignant and bitterly funny new memoir in essays, "Sucker Punch." Kelsey McKinney, author and host of the massively popular Normal Gossip podcast, joined us for a delightful exploration of our obsession with gossip, and Samantha Harvey discussed her 2024 Booker Prize-winning novel, "Orbital," an eloquent meditation on space and life on our planet.

Customers can explore upcoming events and reserve free tickets on Eventbrite. In-person Salon Series recordings are available on-demand our YouTube channel.

Specialized Services

Library Settlement Partnerships celebrates renewed funding

Albion LSP worker and a happy customer

 I am pleased to share that Library Settlement Partnerships (LSP) has received renewed funding from Immigration, Refugees and Citizenship Canada (IRCC) to continue support and coordination of LSP at 15 branches. The new Grant Agreement is in place from April 2025 to March 2028.

This successful application by TPL and local settlement agencies will result in LSP service at two new branches: Dawes Road (following branch reconstruction) and Victoria Village.

LSP celebrated its 17th anniversary last year and has been helping newcomers with their settlement needs in collaboration with local settlement agencies since 2007. LSP served over 31,000 newcomers in 2024.

Other TPL Initiatives

Biblio Bash raises over $1 million for TPL

Biblio Bash transformed the Toronto Reference Library on April 3

The Toronto Public Library Foundation made history, raising $1,070,100 in support of TPL. Co-presented by Fitzrovia and CIBC, Biblio Bash hosted 425 guests and 37 of Canada’s notable authors for a sold-out black tie gala. Together, library lovers, business leaders, philanthropists and city builders raised funds for programs and partnerships that support teen social health and mental wellness. Each dinner table welcomed a notable guest author, including John Irving, Emma Knight, Karl Subban, Zalika Reid-Benta, Carley Fortune, David A. Robertson, Scaachi Koul, and Ian Williams.

The evening’s host, Elamin Abdelmahmoud, spoke about the significance of libraries in the lives of young people and their importance to community building. City Librarian Vickery Bowles took a bow for her decades of service and underscored the invaluable contribution of the TPL Foundation in supporting critical library programs. Visit Bibliobash.ca for more information and to view photos from the event.

Below is my report for the March 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Bridlewood branch celebrates its grand opening

(Left) The Bridlewood community enjoys a lucky lion dance at the library. (Right) I’m joined by Mayor Chow.

Last month, I was thrilled to attend the grand opening celebration of Bridlewood branch. We welcomed Mayor Olivia Chow and Councillor Nick Mantas to an exciting lineup of events, which included tours showcasing the library’s new facilities and resources. Guests of all ages participated in paper lantern origami, calligraphy writing, button making, a lucky lion dance, and a Lunar New Year celebration in partnership with Bridlewood Mall and Senior Persons Living Connected.

Bridlewood’s renovation marks a significant milestone for its community, providing a vibrant hub (a repurposed supermarket!) for learning, connection and discovery. The branch more than doubled in size, from 7,690 to 18,000 square feet, and includes a new Youth Hub, Virtual Interview Room, KidsStop early literacy centre and more. Our grand opening festivities welcomed nearly 2,000 visitors, demonstrating the community’s excitement and support for this valuable new space.

Collections

Celebrating Freedom to Read Week

Limited-edition library cards released during Freedom to Read Week

As part of our ongoing commitment to intellectual freedom, TPL participated in Freedom to Read Week from February 23 to March 1. This annual, national event is an opportunity for Canadians to reflect on the fundamental importance of intellectual freedom – a core value of public libraries and a pillar of our democracy. As the largest public library system in North America, we play a vital role in ensuring equitable access to a wide range of books, ideas and perspectives – and this has never been more crucial.

To mark the week, we launched a celebratory campaign featuring limited-edition intellectual freedom-themed library cards and tote bags, thought-provoking programs, and a curated reading list featuring reads that have been the target of book bans or challenges in libraries across North America. The campaign was featured on CityNews, raising the profile of intellectual freedom and highlighting TPL’s commitment to protecting it.

One customer contacted us to say: “With disinformation everywhere, a fraught political climate and general uncertainty gripping the public, this campaign lets me state my case quietly, with authority and just a hint of sassiness.”

Staff expertise

Launch of the Intellectual Freedom Initiatives Project

TPL recently launched its Intellectual Freedom Initiatives Project, an important component of our commitment to advancing the library’s new strategic priority of social connection, civic engagement and democracy. The project raises awareness and understanding of intellectual freedom in libraries and further empowers staff to recognize their role in supporting and defending it.

A key element of the project is a new intellectual freedom curriculum, created with the support of the Centre for Free Expression, equipping staff with the knowledge to confidently uphold and practice TPL’s commitment to intellectual freedom. The curriculum will help all staff knowledgeably and respectfully respond to intellectual freedom challenges and deepen their understanding of their role in providing access to a broad range of information.

TPL at the Integrated Employment Services launch event

TPL staff Sarah Atkinson and Sam Elmsley at the event

On February 18, TPL attended Employment Ontario’s Integrated Employment Services launch event. Previously known as Employment Services Transformation, the Integrated Employment Services combines social assistance employment services with other government employment services under Employment Ontario. The goal is to create a system that enables sustainable employment outcomes for job seekers, businesses and local communities.

TPL was one of the many organizations that attended the event, held in the marketplace at the Sheraton Centre Toronto Hotel. Our staff from Adult Services, Community Outreach & Engagement and Youth Services engaged with various Toronto community agencies about TPL programs, services, initiatives and resources. While many agencies were already working with TPL or familiar with some library programs and services, everyone who visited our booth discovered new library offerings.

Exploring accessible reading technologies

TPL staff member demonstrates using switch devices with the Libby mobile app

On January 29, library staff from TPL and around the globe gathered at the Toronto Reference Library for the OLA Super Conference pre-conference session, “Assistive and Accessible Reading Technologies: Demonstrations and Hands-on Learning.” It featured individuals with print disabilities demonstrating how they use various assistive and accessible technologies to access books and other materials. Technologies included screen readers, switches, magnifiers, refreshable braille displays, ebook and audiobook readers and more.

The session was presented in collaboration with the Centre for Equitable Library Access (CELA) and the National Network for Equitable Library Service (NNELS). These organizations work with public libraries to provide books and other reading materials to Canadians with print disabilities. TPL offers a wide range of materials in accessible formats, including a collection in partnership with CELA for customers with print disabilities.

Programs

Children’s Services celebrates Black History Month

Toronto author Nadia Hohn records two of her books for TPL’s Dial-a-Story

TPL celebrated Black History Month in February with two special children’s offerings honouring Black history and culture.

TPL’s Dial-a-Story service launched new titles, written and read by local author Nadia Hohn: Malaika’s Winter Carnival and Malaika’s Costume. Both stories were brought to life by Nadia’s lively narration and featured throughout the month of February. Kids and their families can listen to stories by phone at any time of day by calling Dial-A-Story. The service is available in 16 languages and offers stories for younger and older children.

In late February, Dr. Rosemary Sadlier, award-winning author and former president of the Ontario Black History Society, hosted an engaging online event for students in grades 3 to 6. Schools from Toronto were invited to participate, with a total of 180 students and educators from seven classes attending. Dr. Sadlier shared insights from her recently updated book, The Kids Book of Black History in Canada, offering students a rich and educational experience.

Technology

Improving public printing services

Using a multi-function printer at Toronto Reference Library

On February 18, we reintroduced improved full print services at all TPL branches, replacing the temporary measures implemented in response to the 2023 cybersecurity incident that affected many library services, including printing.

Customers can now print from both library and personal devices, send print jobs remotely and retrieve them from any TPL public printer citywide. Additionally, for the first time, all branches now offer colour printing and photocopying!

More than 120 new multi-function printers were installed and configured, and comprehensive training and communications were provided to support staff and customers. We also introduced improved printing software, making the printing experience more user-friendly, secure and reliable.

Since launching, customers have printed an average of 20,000 pages daily, highlighting how vital this service is to our city. Upgrading our printing capabilities across the city gives customers access to the technology they need to succeed. I am incredibly proud of this project, our staff, and our continuous commitment to delivering exceptional, equitable experiences for all.

Using artificial intelligence to address hate speech

Hackathon participants brainstorming

Last month, TPL hosted the Algorithm for Change Community Hackathon, the first in a series of hackathon events organized by the Coalition of Innovation Leaders Advancing Respect (CILAR), empowering Canadians to address hate speech using AI-driven solutions. CILAR is an organization that unites Canadian tech and innovation leaders to dismantle structural racism.

TPL staff participants and facilitators joined developers, data analysts, administrators, writers, civil servants, students and other problem-solvers for the hackathon at Toronto Reference Library. Speakers addressed both the opportunities and threats presented by AI, as well as the negative impacts of algorithmic bias and hate speech on all Canadians, especially equity-deserving groups. Participants brainstormed solutions to problems including biased data sources, the lack of diversity in tech-sector design teams, and the need for assessment, evaluation and oversight of AI tools.

Teams will continue to work on their prototypes throughout March, and will complete them at a second hackathon in April. Final projects will be presented at a showcase on April 30 at Toronto Reference Library.

Sharing strategies at the TPL Innovation Meetup

TPL hosted its Innovation Meetup on February 18, where more than 70 library professionals from across North America and Europe, including Finland, Ukraine and the United Kingdom, gathered online to exchange insights and discuss pressing issues related to artificial intelligence, emerging technologies, and misinformation and disinformation.

The event featured three dynamic speakers who explored the evolving role of libraries in the digital age. Dr. Robert Seitovirta from Oodi Central Library in Helsinki, Finland, shared his library’s groundbreaking collaboration with the Finnish government to combat misinformation. Jon Braun, from New Jersey, United States, spoke about an innovative AI Ambassador program, where a specialized team of library staff leads AI literacy outreach efforts across the state. TPL Senior Services Specialist Fiona O’Connor highlighted the library’s extensive digital literacy initiatives, including programs and workshops such as the Innovator in Residence program. Following these presentations, attendees engaged in breakout discussions to exchange ideas and share experiences from their own libraries.

Specialized Services

TPL joins research project on supporting seniors

Community Librarian Rabia Pirani provides on-site digital literacy support to a TSHC resident

TPL has joined “Reimagining Naturally Occurring Retirement Communities (NORCs) for 21st Century Cities,” a research project in collaboration with the Women’s Age Lab at Women’s College Hospital and the NORC Innovation Centre at University Health Network (UHN).

A new Seniors Digital Literacy Community Librarian will work alongside NORC Innovation Centre staff and researchers from the Women’s Age Lab to deliver an integrated suite of services at Toronto Seniors Housing Corporation (TSHC) buildings over the next four years. These supports—and the project findings they yield—will help seniors living in NORCs age in place and access vital information and community resources such as digital literacy education. The ongoing success of TPL’s Community Librarian service and meaningful partnerships with TSHC and the City of Toronto have shown the impact of this service model on many vulnerable communities across Toronto, including seniors and newcomers.

This project is generously supported by grant funding from the Canadian Institutes for Health Research and the Public Health Agency of Canada.

Other TPL initiatives

Celebrating the 2025 Design-a-Bookmark Contest

Winning artists with artist and illustrator Nadia Alam, TPL Board Member Amina Mohamed, and TPL staff Eleni Pallotta, Laurie Ruscica, Amanda Della Rocca and Vicky Tourkolias

TPL’s 2025 Design-a-Bookmark Contest was a great success with a total of 5,183 bookmark entries from children across the city in three age categories. From these submissions, twelve Grand Award winners were chosen based on theme, originality and design. In addition, four Elizabeth Cleaver Design Awards were presented for outstanding artistic merit.

Last month, we held an awards ceremony where the top winners were recognized and celebrated by their families, friends and supporters. The event included remarks from TPL Board member, Amina Mohammed, who acknowledged the winners’ achievements. Contest judge and guest artist Nadia Alam also led a wonderful bookmaking workshop for attendees.

The 16 winning designs are currently featured on tpl:kids and are available as printed bookmarks in branches. We thank all of the children who shared their creativity and imagination in this year’s contest. Entry forms for the 2026 contest will be available online and in branches in October 2025.

Celebrating the 2024 United Way campaign

With Guiliana Carbone, the namesake of the award

In January, we had the honour of hosting the City’s celebration for the end of the 2024 United Way campaign at the Toronto Reference Library. In attendance were United Way ambassadors from City of Toronto departments and agencies, in addition to a large contingent of TPL staff.

More than 30 TPL staff were awarded ‘Ambassador of the Year’ and TPL’s worker Co-Chair for the campaign, Leandro Barak, received the GenNext Philanthropy Award. I was incredibly honoured to receive the Guiliana Carbone Philanthropy Award for the 2024 campaign, created in honour of Giuliana Carbone’s legacy as a champion of the United Way campaign, recognizing individuals who embody the spirit of philanthropy. The ceremony ended with the grand reveal of the total raised for 2024, which was more than $2.5 million dollars. Of the amount, TPL contributed more than $93,000.

International Women’s Day Award

On March 8, I was recognized along with eight other women at the York Club’s International Women’s Day celebration.The event celebrated the accomplishments of Canadian Women who have broken through barriers, had exceptional impact in their field and helped to create a pathway for others. A number of TPL Foundation supporters attended, including chair Anne Maggisano. It was a great honour to be acknowledged alongside such incredible people.

Below is my report for the February 2025 Toronto Public Library (TPL) Board meeting. This report covers items that are not part of the Board agenda package.

Spaces

Mayor Chow reaffirms commitment to expand library hours

Mayor Olivia Chow held a press conference at Guildwood branch on January 23 to reinforce her commitment to increased library hours as part of the 2025 operating budget. Mayor Chow delivered heartfelt remarks about the importance of public libraries, as did TPL Board member Councillor Paul Ainslie. It was another strong endorsement of the value of public library services to Toronto residents. The press conference led to news coverage about the Mayor’s support and some discussion around the importance of opening libraries in this economic climate.

TPL’s sites for children draw close to a million visits

A child at Barbara Frum branch explores the TPL Kids website

In 2024, TPL’s two microsites for children and their families – Ready for Reading and TPL Kids – received nearly a million total visits.

Ready for Reading, our hub of early literacy resources for children from birth to 5, saw a 10 percent increase in site traffic compared to the previous year. Through the site, families can access recommended activities, books, programs and more to prepare their children for reading and writing. Last year, our most viewed staff-curated book lists were 1000 Reads Before Kindergarten: 100 Books to Get You Started, Reading with Pride and Read Indigenous.

TPL Kids, our online space designed for children aged 6 to 12, offers fun activities and helpful resources to encourage learning and exploration. Our Wonder Wall, where we answer questions submitted by curious young readers, covered far-ranging topics such as why school buses are yellow to where black holes lead. The most wondered question of the year was "What is the biggest number?" with more than 48,000 views. We also received over 700 jokes and riddles submissions, and kids showed strong interest in our blog posts about summer fun at the library and TPL’s Reading Challenge.

Collections

TPL partners with National Library of Ukraine

With Oleh Nikolenko, the Consul General of Ukraine in Toronto, at the Toronto Reference Library

TPL entered into a partnership with the Vernadskyi National Library of Ukraine to advance collaboration in library science, information communications and socio-cultural activities. The official signing ceremony for the memorandum of cooperation was held on January 13 at the Toronto Reference Library. The partnership promotes direct collaboration between the two libraries, fostering the exchange of best practices in organizing, storing, and preserving library collections, delivering library services, and implementing innovative technologies and technical support. It also encourages the development of book exchange programs to enhance the quality of library collections, and the joint organization of cultural and educational events.

Launching TPL’s 2025 Reading Challenge

Reading Challenge event at Runnymede branch, led by staff from across TPL

In January, we held a launch event at Runnymede branch for this year’s Reading Challenge, where we introduced 24 new reading categories for 2025. Customers were excited to learn about the Reading Challenge’s new look, which includes a bingo card design that offers more options for completing the challenge throughout the year. During the event, attendees participated in an activity where they voted for reading categories based on their personal preferences. We discovered that most participants could not wait to read books from the category "A science fiction, horror, or fantasy book by an Indigenous author" while the category "A book with ‘forced proximity’" sparked the most demand for suggestions.

After the launch, our TPL Reading Challenge Facebook group, now with nearly 3,500 members, became lively as readers shared their book-related questions and recommendations. Happy reading to all!

Expanding digital access to the Toronto Star

North York Central Library

In January, TPL launched full access to thestar.com in all branches across the city through a partnership with the Toronto Star. Customers and staff using a library computer or on TPL's wireless network can now read the Toronto Star without having to sign-in or create an account. All articles and videos from thestar.com are available, including subscriber-only content.

The current issue of the Toronto Star, as well as three months of back issues, continue to be available outside of branches through PressReader.

Staff expertise

TPL attends the Ontario Library Association Super Conference

Youth Services staff at the 2025 Ontario Library Association Super Conference. From left to right: Clara Cariou, Humaira Malam, Debby Chan and Nicolle Gaspar.

The Ontario Library Association Super Conference is Canada’s largest continuing education event in librarianship. From January 29 to February 1, TPL staff gathered at the conference to learn and share knowledge with library peers from across the country. Supporting this year’s theme of “building bridges,” we led 25 information sessions and workshops showcasing TPL’s leadership in innovation, accessibility and community engagement. More than 300 TPL staff registered for the event.

On day one of the conference, we led tours of our Maryvale and Bridlewood branches – two libraries that are thriving in malls. I also delivered an opening keynote with librarian and archivist of Canada, Leslie Weir, and President and CEO of Centre for Addiction and Mental Health, Sarah Downey. We had a great conversation on how libraries and social agencies are working together with the communities they serve to improve inclusion and resilience.

Our staff-led workshops and information sessions covered a wide range of topics, including using assistive reading technologies, enhancing digital literacy for children, and harnessing data to bridge communities. We also collaborated with other libraries and institutions to discuss collections development, safety and security, breaking down silos and more. I had the opportunity to participate in panel discussions with other libraries on intellectual freedom, cyberattacks and the role of a library CEO.

Thank you to everyone who contributed to making this year’s conference such a great success.

Programs

Anne of Green Gables exhibition

Display at Toronto Reference Library, featuring actual garments from the Sullivan Entertainment productions of Anne of Green Gables

After being extended by popular demand, our staff-curated exhibition, “Patterns and Puffed Sleeves: Celebrating Costume Design through Anne of Green Gables,” finished its run in the TD Gallery at the Toronto Reference Library on January 26. It was our most visited exhibition since the pandemic, even surpassing many pre-2020 exhibitions. From October through January, thousands of Torontonians experienced the exhibition, and more than 300 customers attended one of 24 staff-led tours. Tour groups included Girl Guides of Canada, elementary and college classes and residents of an assisted living facility.

The exhibition was part of TPL’s celebrations for the 150th anniversary of the birth of Lucy Maud Montgomery, author of Anne of Green Gables. It featured original costume designs, from both stage and screen, by designers Marie Day and Martha Mann (whose family was able to visit), preserved in TPL's Special Collections in the Arts.

Special thanks to Sullivan Entertainment and Theatre Calgary.

TPL partners with Women’s College Hospital

On January 15, TPL launched Bridging Minds: Health & Science Conversations, a new program series in partnership with Women’s College Hospital (WCH), dedicated to promoting health and science literacy in the community.

Through monthly, expert-led virtual sessions, participants gain a deeper understanding of key health and science concepts, learn how to navigate the digital landscape for reliable information, and actively engage with scientific knowledge for informed decision-making. Our first session, “Do you speak health? Introduction to Health and Science Literacy,” explored key health and science topics, including what it means to be health and science literate, and how to spot trustworthy health and science information sources in today’s digital age.

By combining TPL’s commitment to lifelong learning with WCH’s expertise in health and science, this partnership strengthens access to expert knowledge, equipping participants with tools to navigate health information confidently and improve their well-being. Together with WCH, we look forward to providing accessible, engaging and high-quality programming that empowers communities with knowledge.

Technology

Discussing women in STEM with Hon. Kirsty Duncan

Hon. Kirsty Duncan (left) and Manal Siddiqui (right) at the Toronto Reference Library

Last month, TPL’s Innovation Council presented a discussion with the Hon. Kirsty Duncan about her new book, The Exclusion Effect: How the Sciences Discourage Girls and Women, and What to Do About It. The Hon. Ms. Duncan spoke from a wealth of experience, with her career spanning athletics, government and science.

The event was hosted by Innovation Council member Manal Siddiqui, an artificial intelligence governance expert. The two had a wide-ranging discussion about the ongoing challenges faced by women in STEM. The audience was highly engaged and participated by asking questions, networking and sharing strategies.

This event was part of an ongoing program series presented by TPL’s Innovation Council. On March 31, the Council is launching its Innovation Council Book Club civic engagement program. 

Other TPL initiatives

TPL receives the Canadian Federation of Library Associations’ Intellectual Freedom Award

Accepting TPL’s Intellectual Freedom Award at the 2025 Ontario Library Association Super Conference

I had the honour of accepting the Canadian Federation of Library Associations’ Intellectual Freedom Award on behalf of TPL at the Ontario Library Association Super Conference. This award recognizes TPL’s leadership in advocating for intellectual freedom through its What’s at Stake campaign and accompanying Book Sanctuary Collection.

In 2023, TPL launched its year-long programming series asking Torontonians what’s at stake when intellectual freedom is challenged, featuring critical conversations with thought-provoking guests, installations, events and civil forums. To raise awareness of the series and the topic of intellectual freedom, we kicked off a city-wide advocacy campaign with subway station posters, street posters and social media. In the same year, we also launched the Book Sanctuary Collection, representing books that have been challenged, censored or removed from a public library or school in North America. I’m incredibly proud of these initiatives and our ongoing commitment to protecting and defending intellectual freedom.

Below is my report for the January 2025 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

SPRINT Senior Social program series

SPRINT Senior Social participants gathered at Northern District for a presentation on winter pedestrian safety

Northern District branch has partnered with SPRINT Senior Care to offer SPRINT Senior Social, a recurring eight-week program series that provides social, educational and creative opportunities for older adults and their caregivers.

The inaugural series took place this past fall, bringing together more than 50 participants over eight weeks to meet new people, express their creativity and learn from experts on subjects including mental health and lifelong learning. From painting and pedestrian safety to Alzheimer’s education and sharing music memories, the weekly social featured a wide range of topics and activities.

The second iteration of SPRINT Senior Social began this month and will continue until mid-March.

What Toronto read in 2024

Toronto’s top reads of 2024

Last month, TPL unveiled its annual lists of the most read and borrowed books of the year, offering a fascinating glimpse into the literary tastes of Torontonians. Our 2024 list of top reads reveals a growing interest in stories that celebrate strong female characters and the profound impact of community. Among top Canadian reads, romance and mystery novels by Toronto-based authors reigned supreme.

Both lists were featured by news outlets, including the Toronto Star, NOW Toronto, CP24 and CityNews. We look forward to seeing what Toronto reads in 2025.

TPL’s First and Best of 2024

In December, we also released our 2024 First and Best list, showcasing TPL’s top picks of the best Canadian children’s books for building reading readiness. Books featured on the list have been written and illustrated by talented Canadian authors and illustrators. Not only are they fun to read, but they also inspire a love of reading from a young age, setting children on a path for success in school and beyond.

The First and Best list is part of our Ready for Reading program, which is designed to assist paren'ts and caregivers in fostering early literacy skills in children from birth to age 5 through enjoyable, everyday activities. View the full list, along with previous years’ selections, on the First and Best webpage. These books are available at library branches throughout the city.

Broadening Toronto’s digital access and inclusion

Digital storytelling with Innovator in Residence Liz Whitmere

Liz Whitmere kicks off her residency at the Toronto Reference Library with a panel discussion featuring TVO’s producers and hosts

From October to November, the Toronto Reference Library hosted award-winning Canadian filmmaker Liz Whitmere as TPL’s 2024 Innovator in Residence. Liz delivered 24 programs and workshops related to digital storytelling and 30 one-on-one consultations, engaging more than 500 customers. The residency’s kick-off event, Crafting Compelling Narratives at TVO, drew 90 aspiring storytellers with its lineup of renowned producers and hosts, including Jeyan Jeganathan, Nam Kiwanuka and Steve Paikin of TVO’s The Agenda.

During her residency, Liz also produced “… and Found,” a captivating video project and community-driven artifact that commemorates TPL’s 140th anniversary and the 10th anniversary of our Digital Innovation Hubs. Featuring heartwarming stories from staff and customers, the project showcases meaningful discoveries at TPL—both tangible and intangible—that highlight the library’s impact on social connection and its community. 

Programs with TELUS Wise

TELUS Wise program at Bendale branch

In partnership with TELUS Wise, TPL delivered nine innovative workshops on digital literacy and privacy in the last quarter of 2024, reaching more than 260 participants. Workshops were available for all ages, covering topics including social media safety, cyberbullying, managing screen time and maintaining a clean digital footprint.

One workshop was held at Bendale branch, where 102 students from local schools gathered to learn about cyberbullying and online reputations. Bendale’s Branch Head, Seema Rambharose, shared:

“The presentation was not only excellent but also highly relevant to the challenges that children and teens face online. The instructor helped them explore safe and appropriate ways to intervene when they witness cruel behaviour.“

These workshops reflect our strong commitment to supporting digital literacy and online safety, and we look forward to hosting more sessions across the city throughout 2025.

Building pathways for workforce development

Bridlewood branch launches a new Virtual Interview Room

Virtual Interview Room at Bridlewood branch

This past November, our newly reopened Bridlewood branch introduced TPL’s third Virtual Interview Room. This new room provides job seekers in the Bridlewood community with access to a quiet, welcoming space equipped with everything they need to participate in virtual job interviews and related online meetings.

The Virtual Interview Room was a successful submission in TPL’s 2020 City Librarian’s Innovation Challenge, an annual program inviting staff to pitch and develop their ideas. TPL launched its first Virtual Interview Rooms in early 2023 at two locations: North York Central Library and Malvern branch (currently closed for renovations). The rooms have proven valuable to the community, hosting approximately 600 job interviews, exams and citizenship tests in 2023. The program’s success was highlighted on CityNews.

Providing the vital ingredients for a democratic society

The future of investigative journalism with CBC’s The Fifth Estate

Panel discussion on the future of investigative journalism with Steven D’Souza, Robyn Doolittle, Mark Kelley, Rianna Croxford and Elamin Abdelmahmou. Photo credit: Arlyn Mcadorey

On November 28, TPL presented a sold-out event with CBC’s The Fifth Estate, Canada’s flagship investigative documentary program, celebrating 50 seasons of ground-breaking investigative journalism.

Nearly 400 guests gathered for the event in the Bram and Bluma Appel Salon at the Toronto Reference Library. Bob McKeown, co-host of The Fifth Estate and member of the Order of Canada, and I delivered opening remarks, followed by an advance screening of The Fifth Estate: 50 Years of Truth. A lively and inspiring panel discussion on the future of investigative journalism featured The Fifth Estate co-hosts Mark Kelley and Steven D’Souza, BBC News Investigative correspondent Rianna Croxford, and Globe and Mail reporter Robyn Doolittle, and was moderated by author and host of CBC Radio Commotion Elamin Abdelmahmoud.

Watch a replay of the panel discussion.

Investing in staff and an innovative service culture

Revitalizing staff spaces

Renovated staff room at Danforth/Coxwell branch

In 2024, we renovated our first group of break rooms, improving and modernizing staff spaces at Taylor Memorial, Long Branch, Port Union, Danforth/Coxwell, Parliament and Deer Park branches. Some of the renovated rooms serve as flexible, multifunctional spaces that can be used for both breaks and meetings. Branches welcomed new kitchens, lounge seating, lockers, carpets and lighting—all creating more comfortable and uplifting spaces for staff to recharge, connect and collaborate.

The six renovations are now complete and more branches will be renovated throughout 2025 and 2026 over three additional phases.

Below is my report for the December 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Wychwood branch honoured by the Architecture Conservancy of Ontario

The Wychwood branch project team at the Arta Gallery in the Toronto Distillery District (left to right): Bill Meharg, Project Coordinator, Facilities; Susan Martin, Senior Manager, Capital Projects Planning and Implementation; Gail Rankin, Senior Manager, Facilities Capital Projects; Moe Hosseini-Ara, Director, Branch Operations & Customer Experience; Eric Riddell, Partner, Architect SZA; Gerry Shoalts, Founder, Senior Architect SZA; Philip Goldsmith, Heritage Architect.

On October 17, the Architecture Conservancy of Ontario (ACO) awarded TPL and Shoalts and Zaback Architects (SZA) with the Peter Stoke Restoration Award: Large/Scale Corporate for the Wychwood neighbourhood branch project. The award honours and celebrates those who have made significant achievements in heritage preservation and recognizes the work of preserving community heritage.

Wychwood branch reopened in October 2022 after its original structure was completely restored and a new 9,000 square feet addition was seamlessly integrated.

The jury commented, “The Wychwood Branch serves as a model for communities seeking to revitalize historic Carnegie Libraries while creating modern, inclusive spaces. Lessons learned here—respectful restoration, innovative expansion, and a focus on community needs—can be applied to similar projects across North America. The library is no longer just a repository of books, but a vibrant social center, a testament to the power of thoughtful design.”

The James Bay Treaty visits TPL

Michael Corston, Traditional Aski Coordinator at Mushkegowuk Council’s Omushkego Nation Rebuilding Initiative, shares a drumming ceremony with attendees who gathered at the Toronto Reference Library to view the James Bay Treaty

During Treaties Recognition Week this past November, TPL brought together Indigenous and non-Indigenous communities in a welcoming and respectful environment to help facilitate education about treaty rights and treaty relationships. This year, TPL had the privilege of hosting an original copy of The James Bay Treaty, also known as “Treaty No. 9,” at the Toronto Reference Library.

On November 4, nearly 400 customers visited the treaty, and more than 240 people attended a moving opening ceremony with representatives from the Mushkegowuk Council and the Mississaugas of the Credit First Nation. Members of the public also had the opportunity to view the MacMartin Diary, detailing oral promises made by the treaty commissioners, and photos selected from the “People of the Watershed: Photographs by John Macfie" exhibit. The event was held in collaboration with the Mushkegowuk Council, Archives of Ontario, McMichael Canadian Art Gallery, and Queen’s University Archives.

Later in the week, we hosted local classes to view the treaty and learn about its significance. Mushkegowuk Council Deputy Grand Chief Natasha Martin met with a number of these classes to share her knowledge. The Lieutenant Governor of Ontario, Edith Dumont, also joined a class to learn with students.

Dear Reader: Taylor Swift (TPL’s Version)

Mayor Olivia Chow works on a Taylor Swift-themed activity sheet with an attendee

In response to widespread interest in Taylor Swift's Eras tour coming to Toronto, TPL hosted “Dear Reader: Taylor Swift (TPL’s Version),” an event in celebration of the pop star and her fans. The event took place on November 13 in the Toronto Reference Library’s Appel Salon, where 250 people came together for an evening of hands-on activities, conversation and community-building.

Attendees took part in Taylor Swift-themed crafts and activities, including friendship bracelet making, bookmark decorating and capturing moments at our photo booth, before sitting down for an engaging panel conversation about different ways to "read" Taylor Swift. Hosted by CBC Radio's Elamin Abdelmahmoud, panelists included culture writer Anne T. Donahue, bestselling Toronto novelist Uzma Jalaluddin, and writer and the Victoria and Albert Museum’s Taylor Swift “superfan adviser” Kelsey Barnes.

Mayor Olivia Chow offered remarks and made and exchanged friendship bracelets with attendees. The event was a hit and was covered by media outlets including the Toronto Star and CBC’s The National. Customers of all ages enjoyed the evening, with one attendee describing it as "a joy to attend."

New series of virtual programs for classrooms

Robert Wong with the Sky Scout

This fall, our Children’s Services department launched a new series of virtual programs for elementary school classes in Toronto’s Neighbourhood Improvement Areas, connecting students with authors, artists and educators around the world.

In October, we were joined by educators from the Aga Khan Museum, who delivered “From Patterns to People,” an inspiring program that introduced participants to the art of Mehndi, in celebration of Islamic History and Culture. In November, Evelyn Sue Wong, author of Ready to Fly: The Incredible First Flight of Robert Shun Wong, joined us from Singapore to share the true story of her father, Robert Wong, and uncle, Tommy Wong. They were the first Asian Canadians to be inducted into Canada's Aviation Hall of Fame, decades after designing and engineering a real plane in their apartment in Vancouver's Chinatown when they were just teens.

The series will continue in 2025, with additional author visits being planned, including one from author and illustrator Jack Wong.

Broadening Toronto's digital access and inclusion

Celebrating Digital Inclusion Week

Digital Expo panelists discuss misinformation and disinformation in society (left to right): Anita Li, Kathrin Gardhouse, Angus Lockhart, Liz Whitmere.

From October 7 to 13, TPL celebrated Digital Inclusion Week with more than 93 engaging in-person and online programs – our biggest lineup yet! Digital Inclusion Week is a North America-wide initiative that promotes digital literacy and inclusion through a variety of technology training programs. This year, Mayor Olivia Chow proclaimed the week in Toronto, highlighting the importance of accessible technology and digital skills in our community.

We kicked off the celebration with more than 130 customers at our Digital Expo, themed “Championing Truth in the Digital Era,” featuring panel discussions and a marketplace of exhibitors. Programs during the week covered a range of topics, including digital privacy, digital content creation, computer basics and more.

Among the many offerings, we launched a new program on misinformation and disinformation, providing strategies to help customers identify and combat misinformation. The week also featured “Tech Roots,” a program that discussed how Indigenous knowledge systems offer valuable frameworks for addressing contemporary digital challenges and issues.

Reaching new digital borrowing milestones

TPL sets new digital borrowing records

Through Libby and OverDrive, TPL provides access to an extensive collection of ebooks, audiobooks and magazines. This past November, we celebrated two major digital borrowing milestones. On November 17, we reached a record of 52,847 digital loans in a day, the highest single-day number of checkouts achieved by any library in North America with OverDrive. A few days later, we set a world record with an all-time milestone of 80 million digital loans.

TPL has also surpassed last year’s annual record of 11 million digital checkouts and is currently on track to reach 12 million by year-end.

Building pathways for workforce development

Autism Employment Resource Day

Participants visiting exhibitors at Autism Employment Resource Day

On October 9, more than 100 guests attended TPL’s Autism Employment Resource Day at North York Central Library’s Concourse Event Space. The event offered employment resources for Autistic job-seekers in a sensory-aware space.

Participants connected with representatives from organizations offering employment supports, services and opportunities for Autistic people. Attendees also heard from empowering Autistic speakers, Daniel Smeenk and Anne Borden King. Staff were available to share about TPL’s Career Coaches in Residence program and Accessibility Services, and showcased the library’s Job & Career Help resources.

The event featured a room with sensory-regulation aids where participants could take a break from the crowd or sensory overload, supported by the Retreat project. In a survey conducted after the event, one participant shared, “just being in an Autism-friendly and Autism-affirming environment (for free!) was amazing!”

Small Business Month at TPL

Entrepreneurs Hafsa Taher, Andre Smith and Christen N. James

Small Business Month in Canada was established in 2006 to acknowledge and celebrate the entrepreneurial spirit and economic contributions of small businesses.

This past October, library branches across the city offered programs and workshops to support emerging and established small business owners. Programs were hosted by diverse entrepreneurs and presenters, and covered topics such as market research, tax strategies and social media.

One program included “Patents: Protecting your invention,” led by certified Patent Agent Kazim Agha. Customers expressed how informative and helpful the session was, and one shared that the information provided was crucial to their business. The topic was made interesting with practical real-life examples, and many attendees requested to have Kazim return for another session.

TPL at the Small Business Forum

Small Business Services Committee members at the Small Business Forum

Members of TPL’s Small Business Services Committee participated in the City of Toronto’s Small Business Forum on October 30, at Meridian Hall. Library staff connected with more than 280 people during this all-day event, promoting resources for small businesses such as books, online databases, programs and library spaces.

Many visitors shared how much they enjoyed visiting their local library and appreciated TPL small business programs, and small business owners were eager to chat about collaborative opportunities. Popular topics included the Entrepreneur Suite, Entrepreneur in Residence, Business Inc., Toronto Reference Library and North York Central Library.

Providing the vital ingredients for a democratic society

Celebrating the newly renamed Daniel G. Hill branch

From left to right: City Librarian Vickery Bowles, former Ontario Black History Society president and author Rosemary Sadlier, Councillor Gord Perks, Dan Hill and Lawrence Hill stand beside the commemorative Daniel G. Hill plaque that was unveiled at the ceremony

On November 19, we held an official ceremony to celebrate the renaming of the former Jane/Dundas branch to the Daniel G. Hill branch. This historic occasion marked the first time a TPL branch has been renamed after a Black Torontonian, celebrating the enduring legacy of Dr. Daniel G. Hill and his pioneering contributions to human rights in Ontario. Friends and family of Daniel G. Hill joined us, including his sons Dan and Lawrence Hill. Lawrence Hill said a few powerful words about his father’s legacy. Representatives from the Ontario Black History Society also spoke, along with Councillor Gord Perks.

As part of the larger Dundas Street Renaming Project, the branch renaming was requested by City Council. In 2016, the Ontario Black History Society and the family of Dr. Hill asked that a library branch be named in honour of Dr. Hill. That year, the Toronto Public Library Board directed staff to explore naming the Jane/Dundas branch after Dr. Hill. The November 19 event was the official celebration of the long-anticipated renaming.

TPL at Homeless Connect Toronto’s One-Stop-Shop

TPL staff serving guests at the One-Stop-Shop event

On October 27, TPL participated in Homeless Connect Toronto’s annual One-Stop-Shop event. The event is a drop-in program for individuals experiencing or at risk of homelessness in Toronto, held annually at Mattamy Athletic Centre. It brings service providers together to offer free on-site services and resources, including a clothing bank, haircuts, eye care, warm meals, legal aid, dental care, housing support, veterinary care and an ID clinic.

At this year’s event, our outreach team:

• spoke with more than 250 individuals
• issued nearly 100 new library cards
• reinstated expired accounts
• removed outstanding fines
• provided information about TPL programs and services

Participating in this event was a meaningful way to show that the library is a welcoming space for all and has resources to offer those in need.

Culture Days at TPL

Kite building workshop led by artist Yasmeen Nematt Alla at Beaches branch

Since 2009, Toronto Public Library has actively celebrated Culture Days, a nation-wide festival that highlights artists from all forms of arts and culture. Together with Ontario Culture Days, we hosted two 2024 Creatives In Residence: Camila Salcedo and Yasmeen Nemmatt Alla.

Venezuelan-born artist Camila Salcedo led the “UPCYCLED” workshop and exhibit at Bloor Gladstone branch, featuring large-scale self-portraits of the artist wearing upcycled wearable artworks that reflect their Venezuelan pop culture.

Egyptian-Canadian artist Yasmeen Nematt Alla led “Thread that Tangles But Doesn’t Knot,” a community kite building and flying workshop at Beaches branch. At this engaging event, where red kites took to the skies, Yasmeen asked participants, “What does it mean to be a kite that never takes flight? What does it mean to materialize a kite that will never fly, despite an undeniable abundance of wanting, of reaching, of hoping?”

TPL is excited to continue working with Ontario Culture Days and the arts community to bring interactive, community-focused arts opportunities to our neighbourhoods.

Library Settlement Partnerships celebrates its 17th anniversary

Library Settlement Partnerships workers engage attendees in a trivia activity at Eatonville branch

Library Settlement Partnerships (LSP) celebrated its 17th anniversary in October. Since 2007, TPL has helped newcomers with their settlement needs by working with seven local settlement agencies through LSP. Between October 15 to 26, 15 in-person events and programs took place to celebrate this milestone and this year’s theme of “Moving Forward Together” – a call to continue building on community resilience, strength and support. More than 900 participants attended LSP Week celebrations across the city.

All 15 LSP branches offer one-on-one referral support and group sessions. This service is funded by Immigration, Refugees and Citizenship Canada (IRCC).

Investing in staff and an innovative service culture

Children’s Services Professional Development Day

Children’s Services staff interact with One Health Partners' therapy dogs

In November, we hosted our annual Children’s Services Professional Development Day at the North York Central Library, where staff discovered the latest trends and topics affecting children, and participated in interactive learning experiences and networking opportunities.

This year’s agenda included a keynote address from the Geneva Centre for Autism, seminars from the SickKids Learning Institute on Infant and Early Mental Health and SteamLabs, and a series of lightning talks presented by Children’s Services staff from across TPL. Participants were also invited to visit an expo to learn about core programs and services for families, connect with colleagues, and interact with therapy dogs from One Health Partners, one of TPL’s newest collaborators in support of employee wellness.

This year, Treaties Recognition Week is November 3-9. In 2016, the Province of Ontario passed legislation to recognize and educate Ontario residents about treaties during the first full week of November every year. The legislation was passed in response to the Truth and Reconciliation Commission of Canada's 94 Calls to Action.

What are treaties?

Treaties are agreements signed between leaders of First Nations communities and the British Crown. Most of Canada exists under treaty agreements for shared use of land between Indigenous and non-Indigenous peoples. An example of an early treaty is Treaty of Fort Niagara in 1764, which worked to strengthen relationships between First Nations and non-Indigenous Nations.

There are also modern day treaty agreements between Indigenous community leaders and provincial and federal governments. The first modern treaty was the James Bay and Northern Quebec Agreement, which was signed in 1975. An additional 25 treaties have been signed since 1975.

Treaties uphold Indigenous rights to land, water, education, health care and more. Not all of the treaty rights have been honoured by governments, but Indigenous peoples continue to uphold their side of the agreements.

Anyone who lives and works in Canada is a treaty partner, making us all treaty people. As treaty people, Indigenous issues, including access to clean drinking water, missing and murdered Indigenous people, the legacies of Indian residential schools and food sovereignty are Canadian issues.

The original plan of the Toronto Purchase from the Indigenous Peoples, 1787-1805. This map shows the 250,808 acres Toronto occupied as of 1911. Credit: Digital Archive.

Toronto is a part of Treaty 13, which had two periods of negotiation. The first agreement, which was done in 1787, was known as the Johnson-Butler Purchase or "gunshot treaty." It was one of the first treaties between Indigenous peoples and the Crown in Upper Canada (now known as Ontario). Some of the land that was a part of the Johnson-Butler Purchase became part of the Williams Treaties in the 1920s.

In 1791, it was discovered that the deed for the purchase was blank and did not include a description of the lands purchased.  Discussions between government representatives and the Mississaugas took years to negotiate. In 1805, the negotiations were completed and the Toronto Purchase was made. Despite this, boundaries and responsibilities of the Crown were still not clearly defined. In 1986, the Mississaugas of the Credit First Nation took the Crown to court. In 2010, they were awarded $145 million in compensation.

At Toronto Public Library, we recognize the lands we serve on through our land acknowledgment statements. We share these statements at the start of programs, meetings and other events. We have three statements for branches across Toronto, as well as a child-friendly land acknowledgement statement. Land Acknowledgement Statements are just the first step of many in learning and living treaty rights and responsibilities. Below, we've gathered resources to help you start your learning journey.

Programs

• Shall We Talk Treaties? (NOTE: This event has been cancelled)
  Thursday, October 24 at 6:30 pm | Albert Campbell 
  Learn about the many treaties that cover the Province of Ontario, including Dish With One Spoon and Peace and Friendship with Cynthia Wesley-Esquimaux, Lakehead University's Indigenous Chair for Truth and Reconciliation
• National Film Board Screening: Trick or Treaty?
  Monday, November 4 at 1:00 pm  and 3:00 pm | Toronto Reference Library 
  Screen Alanis Obomsawin's powerful 2014 documentary, which powerfully portrays one community's attempts to enforce their treaty rights and protect their lands, while revealing the complexities of contemporary treaty agreements.
• "Purchasing" Toronto – A Talking Treaties Workshop
  Tuesday, November 5 at 6:30 pm | Lillian H. Smith
  Explore the complex intercultural roots of Treaty 13 during a 30-minute documentary screening followed by activations with Ange Loft, interdisciplinary performing artist 

Exhibits

• View the James Bay Treaty, as well as a copy of the MacMartin Diaries at the Toronto Reference Library on November 4, 2024 (10 am-3 pm). There will be a welcoming ceremony and a public viewing opportunity. ASL Interpretation will be provided for the ceremony and viewing.
• See a selection of photographs from the exhibit People of the Watershed: Photographs by John Macfie at Toronto Reference Library from November 4-6.  A settler trapline manager, Macfie recorded life in Anishinaabe, Cree and Anisininew communities with his camera in the 1950s and 1960s. Presented by Archives of Ontario and the McMichael Art Gallery
• Visit the exhibit People of the Watershed: Photographs by John Macfie until November 17 at the McMichael Art Gallery. Curated by Paul Seesequasis, it focuses on the lives and resiliency of the Indigenous peoples represented in the photographs (paid admission)
• Explore the Archives of Ontario's online exhibit on the James Bay Treaty (Treaty 9)

Collections

• Browse our curated booklists, which include materials for different age groups: Treaties Recognition Week, Reading for Reconciliation and Read Indigenous
• Discover books in Indigenous languages and documentaries in our collection discussing Indigenous perspectives
• View a map and other historical items related to the Toronto Purchase from TPL's Special Collections in the Baillie Centre on the fifth floor of the Toronto Reference Library.

Videos

• Naagan ge bezhig emkwaan / A Dish with One Spoon Reconsidered
  58 minutes | Toronto Public Library 
  Look at the Dish With One Spoon Treaty from an Anishinaabe perspective 
• Heritage Minutes : Naskumituwin (Treaty)
  1 minute | Historica Canada
  The making of Treaty 9 from the perspective of historical witness George Spence, an 18-year old Cree hunter from Albany, James Bay.
• Treaty No. 9
  22 minutes | Great Lakes Research Alliance for the Study of Aboriginal Arts and Cultures
  Understand the history and significance of Treaty 9 (James Bay Treaty)
• Trick or Treaty?
  84 minutes | National Film Board 
  Explore the complexities of enforcing, protecting and honouring treaty agreements
• Various videos
  Government of Ontario
  Hear Indigenous voices discuss treaties, treaty relationships and treaty rights
• Treaties with Indigenous Peoples in Canada
  6 minutes | CBC Kids News
  Check out this introduction about treaties designed especially for younger viewers

Websites resources

• Native-Land.ca
  See treaty boundaries, traditional territories and languages spoken
• Talking Treaties 
  Learn about the treaties that apply on the lands they work, live and play on as Torontonians 
• Map of Ontario treaties and reserves
  Discover the treaties that cover where you live and find reserves in Ontario using this interactive map from the Government of Ontario

Free course

• Indigenous Canada
  Register for a free online course created and delivered by the University of Alberta's Faculty of Native Studies

– – – – –

Updates

October 23, 2024: Updated to add Trick or Treaty? film screenings and the opportunity to see a copy of treaty nine at the Toronto Reference Library on November 4. Added more information about the People of the Watershed exhibit at the McMichael Art Gallery.

October 24, 2024: Updated to indicate that the program Shall We Talk Treaties? has been cancelled.

October 29, 2024: Updated to add the ability to see a copy of the MacMartin diary at the Toronto Reference Library on November 4.

October 31, 2024: Updated to add a clip from Historica Canada.

November 1, 2024: Added that ASL Interpretation will be available at the public ceremony and viewing of the James Bay Treaty on November 4, 2024. Added viewing opportunity of map and other historical documents connected to the Toronto Purchase that are in Toronto Public Library's Special Collections.

Below is my report for the October 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Unexpected Treasures exhibit

The Unexpected Treasures exhibit in the TD Gallery

From July 16 to September 15, we hosted our Unexpected Treasures exhibit in the TD Gallery at the Toronto Reference Library. Unexpected Treasures took visitors on a trip through time with artifacts dating from 1554 to 2022. The exhibit showcased original art, books, archival materials, maps, artifacts and more from TPL’s Special Collections. Additionally, visitors were provided with information on how to access these library materials and free guided tours were offered weekly.

2024/2025 After School Clubs

Children enjoying snacks at an After School Club

Last school year, we took a crucial step toward creating a supportive and effective learning environment for children by introducing nutritious, shelf-stable snacks across all 30 After School Club locations through the Feeding Young Minds Initiative. This year, the program expanded to 39 locations, allowing more participants to enjoy healthy snacks before engaging in weekly club activities that promote exploration, core STEM skills development and collaboration.

In addition to the expansion, fresh fruits and vegetables are now offered at three pilot locations: Goldhawk Park, Woodview Park and Hillcrest branches. Fresh snacks are high in nutritional value, contain less added sugar and preservatives, promote healthy eating habits and add variety – enhancing the snack component of the After School Clubs.

We are grateful to Lead Donor, the Moez and Marissa Kassam Foundation, for their visionary support of After School Clubs and establishing snacks as an important component of this program. We are also grateful to Supporting Donors, Phil Cowperthwaite and Sue Hunter, The Bennett Family Foundation, Adrian and Ange Rocca, J.P. Bickell Foundation, and Linda Dagg and Kenneth Wiener for their commitment to this program.

TPL at Word on the Street Festival

TPL's Bookmobile at the Word on the Street Festival

During the last weekend of September, TPL participated in the Word on the Street Festival, an annual celebration of literacy and Canadian writing. Our staff engaged with more than 5,000 visitors, issued 291 library cards, renewed 92 library cards and checked out 270 items.

Festival participants had the opportunity to explore our Bookmobile and attend two daily storytimes in our children’s reading corner. On Saturday, renowned storyteller and former TPL children’s librarian Dr. Rita Cox enchanted audiences with her wonderful stories. On Sunday, TPL hosted three programs on the festival’s Vibrant Voices of Ontario stage with authors including Shawn Micallef, Adam Bunch, Deidre Kelly and more, each drawing more than 100 attendees. Audiences enjoyed lively discussions about Beatlemania, Toronto’s unique neighbourhoods and the secret history of our city.

TPL at the Indigenous Legacy Gathering

Visitors of all ages visiting TPL’s booth at the seventh annual ILG to inquire about services, register for library cards and pick up the 2024 Read Indigenous list

This past September, we were honoured to take part in the seventh annual Indigenous Legacy Gathering (ILG), hosted by Toronto Council Fire Native Cultural Centre at Nathan Phillips Square. The event featured information booths, Indigenous vendors, cultural activations and traditional workshops, commemorating residential school Survivors and children who were lost to their families and communities. The gathering culminated on the National Day for Truth and Reconciliation with the opening of the Spirit Garden.

More than 500 people visited TPL’s information booth, and many expressed their appreciation for the library. Others were eager to register for a library card and learn about our collections, programs and services. Over 170 library cards were issued or renewed at the event. Many visitors sought out copies of the 2024 Read Indigenous lists and spoke of sharing them with family, friends, and colleagues. One customer said, “I just shared these lists at our board meeting!”

Summer Wonder chess programming at Cedarbrae branch

Chess player Anaya Lall at Cedarbrae branch

This summer, Cedarbrae branch welcomed Anaya Lall, a 13-year-old chess player from Guyana who has defied the odds as a deaf chess champion. Anaya became the youngest player to represent Guyana at the FIDE Chess Olympiad in Chennai, India, competing against the world’s best players. She has since earned multiple titles, excelling on the international stage.

Anaya participated in Cedarbrae’s four-week Summer Wonder chess program, which brought together over 25 young chess enthusiasts from the community. Wearing her TD Summer Reading Club shirt, she showed her love for learning and reading. Anaya’s involvement highlights the importance of inclusive programs that engage all youth and build strong community connections. The Summer Wonder chess program is one of many initiatives that reflect TPL’s commitment to inclusivity, diversity and the joy of learning and sharing.

I’m Library People Day in the media

Mayor Chow proclaimed October 17 as I’m Library People Day in the City of Toronto. To set the stage for the big day, the Toronto Public Library Foundation (TPLF) organized a CP24 Breakfast Live Eye segment on location at the Toronto Reference Library.

Will Scott, TPLF CEO, chatted with journalist Jee-Yun Lee about the day and various ways the public could participate including through social media, donations and purchasing I’m Library People merchandise. Amanda Della Rocca, Senior Services Specialist for Children’s Services, then highlighted the many services and opportunities for kids at TPL, and the Let’s Go children’s library card registration campaign. Author Zain Bandali spoke about the importance of children’s literacy and his latest book for children, Mehndi Boy. Lastly, Stephen Arroz, Project Leader for Youth Services, took viewers on an engaging tour of the new Youth Hub at the Toronto Reference Library.

This coverage was a wonderful way to shine a light on TPL initiatives and spread the word about giving back to the Library! Watch the full segment.

Broadening Toronto's digital access and inclusion

Digital Expo: Championing Truth in the Digital Era

Digital Expo panelists in the Concourse Event Space at the North York Central Library (left to right): Jessica Johnson, Valérie Kindarji, Katina Papulkas, Kathryn Hill and April Lindgren.

On September 28, we welcomed 120 guests to our second annual Digital Expo, "Championing Truth in the Digital Era," spotlighting the timely topic of misinformation and disinformation in emerging technologies.

The Expo kicked off with a keynote from Craig Silverman, an award-winning journalist and author, recognized globally as a leading expert on online disinformation, fake news and digital investigations. The keynote was followed by two thought-provoking panel discussions exploring the impact of misinformation on society and the critical role of public education in addressing these issues. The event also featured a marketplace of exhibitors, showcasing organizations such as the Competition Bureau of Canada, TVO, MediaSmarts, Steamlabs and ConnectTO.

Building pathways for workforce development

2024 Arts Mentor in Residence

Aspiring artists gathered for the Know Your Worth panel discussion at Gerrard/Ashdale on September 7. From left to right: Resident Kathryn Adams with guest panelists Karina Iskandarsjah, Helen Saygan and Suharu Ogawa.

Sharing her expertise as an award-winning freelance illustrator, Arts Mentor in Residence Kathryn Adams facilitated ten workshops for 193 aspiring artists at Gerrard/Ashdale branch from August to September. Kathryn also held 39 one-on-one consultations to review arts-based business ideas, artist statements and portfolios.

A crowd favourite during the residency was the guest panel titled "Know Your Worth: Setting Fees and Prices" that featured a lively discussion between DJ artist Helen Saygan, independent curator Karina Iskandarsjah and illustrator Suharu Ogawa. Riverdale Hub's grant writer Jessica Singh also gave a helpful presentation on applying for arts funding.

Customers thoroughly enjoyed the residency, with one participant saying, "Toronto Public Library is what makes Toronto a world-class city! I'm so grateful to live here and have the chance to attend these programs for free as a low-income senior."

Providing the vital ingredients for a democratic society

Breaking Barriers: The Power of Children’s Books

Author Rie Muranaka (right) and illustrator Eriko Ishikawa (middle) speak about disability representation in their award-winning book, Kokun, with translator Momo Podolsky (left) from the Japan Foundation.

In September, the North York Central Library hosted “Breaking Barriers” with the Japan Foundation, a program about disability representation in children’s books. The program was presented in Japanese with English translation and featured Japanese author Rie Muranaka and illustrator Eriko Ishikawa. Based on their work in Japan, Rie and Eriko described how they use picture books to spark discussions with people of all ages in therapeutic settings about visible and invisible barriers.

Rie studied bibliotherapy with former TPL librarian Camilla Gryski 35 years ago in the Reading Room at Sick Kids Hospital. Upon returning to Japan, she started reading to children with disabilities and later wrote a book titled Kokun, which was included in the 2021 IBBY Selection of Outstanding Books for Young People with Disabilities catalogue.

TPL hosts the IBBY Collection for Young People with Disabilities at the North York Central Library. The collection includes more than 4,000 titles in 50 languages and accessible formats, highlighting works for and about children and teens with disabilities.

TPL at the TIFF Street Festival

Some of the many TPL staff who worked at the TIFF Street Festival booth (left to right): Vanessa Santos, Teresa Leung, Savia Penumerthy, Ava Maria D’Souza, Marek Holly and Sivakaami Sivacantharasa.

On September 6 and 7, TPL participated in the Toronto International Film Festival (TIFF) Street Festival. Staff engaged with more than 2,000 visitors regarding TPL’s services and resources, and issued over 100 library cards.

Customers were grateful and amazed as they learned about the art and film related resources offered at TPL and discovered they could sign up for a library card at the festival. Many visitors were interested in our Spin to Win library trivia wheel and our Digital Innovation Hub equipment, specifically our 3D printers and video editing software. Between conversations, staff caught a glimpse of some celebrity arrivals, including Anthony Q. Farrell, creator of Shelved – the CTV show based on TPL’s Parkdale branch – who dropped by the booth and expressed his appreciation for the library.

Thank you to everyone who supported and worked the event, including our Youth Services, Outreach and Toronto Reference Library staff.

IV International Conference and IFLA MetLib Conference

This past month, I had the opportunity to speak at two conferences that brought together public libraries from around the world: the Ministry of Culture of Portugal and Municipal Libraries of the Aveiro Region’s IV International Conference in Ovar, Portugal, and the IFLA MetLib Conference in Barcelona, Spain.

The IV International Conference, “[Re]Thinking the Library,” encouraged various types of libraries to reflect on the processes of social change. I delivered a presentation on the social dimensions of public library service and measuring social impact, drawing on the pillars, priorities and research that have helped shape our services at TPL.

At the MetLib Conference, I was a panelist in a discussion on libraries and democracy, alongside colleagues from Sweden, Spain and Australia. We had meaningful conversations, covering topics including intellectual freedom, civic engagement and misinformation. Nearly 500 library professionals joined us for this informative session. It was a pleasure to meet and share information with library colleagues from other countries.

Investing in staff and an innovative service culture

TPL receives the ULC Top Innovator award

We are honored to receive a 2024 Top Innovator award in the Library Operations and Management category from the Urban Libraries Council (ULC), recognizing our cybersecurity response and business continuity efforts. ULC announced all Top Innovators and Honorable Mentions on October 3 through a video announcement, winner showcase, and national press release. As requested by ULC, we produced a short video highlighting our work during the cybersecurity incident. This award is a testament to the tireless efforts of everyone at TPL who worked diligently during an extremely challenging period. We are immensely proud of this recognition.

Digital Inclusion Thursdays

Over the course of September, staff from our Innovation and Learning & Development departments launched “Digital Inclusion Thursdays,” a learning campaign for employees. The campaign offered optional learning recommendations which included on-demand courses, books and articles covering topics such as artificial intelligence, data visualization, social media and critical thinking. Staff were encouraged to boost their learning in the lead-up to Digital Inclusion Week from October 7-13, an annual TPL event featuring online and in-person digital literacy programs for the public.

Digital Literacy, Innovation & Technology Conference

Conference participants in the Concourse Event Space share ideas on innovative digital literacy programming

On September 26, TPL hosted its inaugural Digital Literacy, Innovation & Technology Conference for staff. Jason Trinh, Coordinator of Global Competencies & STEM for the Toronto District School Board, kicked things off with a keynote address discussing teachable moments, Universal Design for Learning principles and how new digital technologies can support learners.

The full-day event featured a panel discussion with senior staff on digital literacy program considerations for equity-deserving groups. Networking, table discussions and poster presentations on digital literacy initiatives rounded out the day. One participant commented, “[The poster sessions] were a terrific opportunity to see what staff are doing in other locations and learn from their experience. It was also very helpful to form connections face-to-face over a topic that they were passionate and knowledgeable about. We were buzzing with new ideas afterwards and ways that we could implement them!”

The next Digital Literacy, Innovation & Technology Conference will take place in September 2025.

The National Day for Truth and Reconciliation is a federal statutory holiday that has been recognized since 2021. It's a day that honours Indian Residential School Survivors and remembers the children who never made it home. September 30 is also known as Orange Shirt Day, an Indigenous-led commemorative day inspired by the story of survivor Phyllis Webstad who, on her first day at St. Joseph Indian Residential School, had her new orange shirt taken away from her.

Indian Residential Schools were one of many methods used by the government to colonize Indigenous peoples in Canada. Indian Residential Schools were underfunded and overcrowded. Students received a sub-standard education, and many experienced abusive behaviours from staff. It's estimated that more than 150,000 children attended Indian Residential Schools, and over 3,200 child deaths were recorded by these schools — though this number is likely higher. Funded by the federal government and  run by the Roman Catholic, Anglican, Methodist, Presbyterian and United churches, Indian Residential Schools operated for over 150 years. The last federally funded Indian Residential School closed in 1996.

While September 30 is a day of remembering and learning, truth and reconciliation should have attention year-round. Libraries play an important role in helping educate about the legacy of Indian Residential Schools. TPL is committed to an ongoing and long-term response to reconciliation, as outlined in our Reconciliation Statement. We encourage you to actively engage in meaningful conversations, seek out Indigenous voices, support Indigenous-led initiatives and continue learning about the history and cultures of Indigenous peoples. Together, we can foster understanding, healing and change throughout the year.

A picture of an orange flag with black and white feathers and the phrase "Every Child Matters" against a blue sky. The flag is waving in the wind. Photo credit: Chris Robert from Unsplash.

Library Resources

Reading Lists

Books are a powerful tool for reconciliation. Curated by TPL librarians, these reading lists cover a range of Indigenous issues and experiences. Since it's never too early to start learning about reconciliation, we've also included age-appropriate titles for children and teens.

Read Indigenous

Discover must-read titles by Indigenous authors, writers, illustrators and Knowledge Keepers for all ages. Finished reading this year's picks? You can also check out previous years selections.

Orange Shirt Day

Learn about Indian Residential Schools and the Sixties Scoop through memoirs, personal essays, fiction and films. 

TPL Reading Challenge 2024 : A Nonfiction Book by an Indigenous Author

Featuring cookbooks, graphic novels, memoirs and botany books, these recommended reads show how multifaced truth and reconciliation can be. 

Reading for Reconciliation

Explore a variety of current issues, from the impacts of colonialism to the importance of land-based knowledges, and from Indigenous economics to cultural justice.

Programs

TPL offers a variety of programs in branches and online that highlight Indigenous perspectives. Visit the Indigenous Celebrations page, which is regularly updated, for upcoming and previously aired programs.

Blogs

Written by library staff, these blogs offer insightful ways to explore truth and reconciliation using the diverse resources available at the library.

Truth and Reconciliation: A Guide for Newcomers

New to Canada? Discover resources to learn about Indigenous cultures and histories, and find ways to contribute to truth and reconciliation.

Preserving and Revitalizing Indigenous Languages

Learn why it's important to protect, learn and preserve Indigenous languages. Plus, explore free language learning resources and Indigenous collections at the library.

Free Events in Toronto

tewaká:wes : An Indigenous Art Exhibition

September 1 – 29 | Meridian Arts Centre, Lower Gallery

Meaning "we all paddle" in Mohawk, tewaká:wes is a multidisciplinary visual arts exhibit that highlights the unique perspectives and talents of seven Indigenous contemporary artists.

Indigenous Legacy Gathering

September 27 – 30 | Nathan Phillips Square

This multiple day, all ages event hosted by Toronto Council Fire Native Cultural Centre features workshops, presentations, dance, film and music.

27th Annual Community Pow Wow : Native Child and Family Services of Toronto

September 28, 2024 | Dufferin Grove Park 

This year's pow wow honours the lives of  Missing and Murdered Indigenous Women, Girls and 2SLGBTQIA+ peoples. Grand entry is at 12 pm, and closing song is at 5 pm.

Mental Health Support

The legacy of Indian Residential Schools can be very painful. Days like the National Day for Truth and Reconciliation can be especially hard for Indigenous community members. If you're finding it difficult to cope, support is available. 

Resources for Indigenous communities

Indigenous Community Mental Health Crisis Line (via Toronto Community Crisis Service) – call 416-393-2999 between 2 pm and 2 am daily.

Talk4Healing – call 1-855-544-HEAL, available to Indigenous women in 14 languages across Ontario.

Hope for Wellness Helpline – Call 1-855-3310 or use the chat box on their website, available 24/7 to all Indigenous people across Canada.

Native Youth Crisis Line – Call 1-877-209-1266, available 24/7 to Indigenous people throughout Canada and the United States.

National Indian Residential School Crisis Line – Call 1-866-925-4419

Resources for everyone

Suicide Crisis Helpline – Call or text 988 (all ages)

Kids Help Phone – Call 1-800-668-6868 or text 686868 (for children)

Good2Talk – Call 1-866-925-5454 or text GOOD2TALKON to 686868 or message Good2Talk online.

Updates:

September 18, 2024: Added image of flag.

Below is my report for the September 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Open hours successfully expanded at eight branches

Burrows Hall staff prepare to welcome customers on the first day of expanded open hours. From left to right: Aida Castillo-Dike, Public Service Assistant; Indranie Kadarnauth, Public Service Assistant; Mathew Booth, Page; Sarah Qazi, Library Service Manager; and Gurleen Kaur, Senior Library Assistant.

Beginning this past July, open hours increased at eight branches as part of TPL’s three-year open hours expansion plan approved by the City in February. Monday service, along with extended morning and evening hours, were added to Black Creek, Burrows Hall, City Hall, Cliffcrest, Hillcrest, Humberwood, McGregor Park and St. James Town branches.

On the morning of Tuesday, July 2, the Burrows Hall opening team was excited to witness the expanded hours in action. A steady flow of customers visited the branch, and many were pleasantly surprised to find it open. By mid-morning, around 30 customers were enjoying the library. In July, there was a 61% year-over-year increase in traffic at branches that received increased Monday to Saturday hours.

Starting on September 15, Sunday service will be introduced at Beaches, City Hall, Danforth/Coxwell, Deer Park, High Park, Riverdale and Woodside Square branches.

Celebrating TPL's first net-zero library project

Groundbreaking ceremony for the new Centennial branch. From left to right: Brandon Bateman of Parks, Forestry and Recreation; architect Ken Fukushima; City Librarian Vickery Bowles; Mayor Olivia Chow; Councillor James Pasternak; Director of Branch Operations and Customer Experience, Moe Hosseini-Ara; architect Adam McCaughan; and Fadi Shah of Chandos Construction.

In August, a groundbreaking ceremony took place for the Centennial branch redevelopment. Mayor Olivia Chow, Councillor James Pasternak, and I delivered congratulatory remarks, followed by a photo shoot with key stakeholders and library staff.

The Centennial branch expansion aims to enhance library services, promote community engagement, and contribute to environmental sustainability. Notably, it will be TPL's first net-zero energy building when it opens in approximately three years. More information on this project is available, including alternate library service during the closure period.

Summer Wonder and TD Summer Reading Club 2024

Musician and poet Njacko Backo leads a French language Summer Wonder program at Brookbanks branch

This summer marked TPL’s sixth Summer Wonder, and it was filled with milestones. Between June 22 and August 31, children were invited to participate in the annual TD Summer Reading Club and attend over 50 Summer Wonder STEM, arts, and author or illustrator-led workshops across the city. Families also enjoyed 25 French language programs and 25 camps – 10 of which were led by our Pop-Up Learning Labs team.

TPL also set a new Wonder Workshop record by offering 87 workshops across 54 branches! Kids applied design thinking fundamentals as they prototyped solutions to challenges involving space travel, adapting to climate change, and supporting endangered ecosystems.

This year, 1,199 kids registered for the TD Summer Reading Club on the Beanstack Reading Tracking app, earning 2,010 virtual badges. TPL’s 1000 Reads Before Kindergarten challenge was also joined by 234 families, logging over 14,345 books read!

Outreach to TDSB Summer Model Schools

This past summer, TPL once again partnered with TDSB Summer Model Schools to bring the joy of reading and learning to students across the city. As part of the Model Schools for Inner Cities program which focuses on improving access and opportunities for all students, TPL staff conducted more than 40 engaging class visits at participating schools.

During these visits, staff connected with over 3,000 students, providing them with resources and opportunities to enrich their summer experiences. Students had the chance to register for library cards, join the TD Summer Reading Club and explore TPL’s exciting Summer Wonder programs. Many expressed interest in our design thinking Wonder Workshops and After School Clubs series.

National Indigenous History Month

TPL staff members Nalini Battu, Courtney Cardozo, Chris Carelli, Diana Lee and Sue Debenham at Native Canadian Centre of Toronto’s Indigenous Peoples’ Day celebration at Harbourfront Centre

In June, TPL celebrated National Indigenous History Month, also known as Indigenous Peoples’ Month. We hosted in-branch and online author visits, public performances, lectures and more. During these programs, library customers learned about the culture, history, heritage and diversity of First Nations, Inuit and Métis Peoples. A variety of topics were covered, including Indigenous contributions to the game of hockey, perspectives on humanity’s relationship to the land, and the personal and professional evolution of an urban Indigenous chef.

In the community, TPL staff attended several Indigenous-led events, including the Indigenous Arts Festival at Fort York and National Indigenous Peoples’ Day celebrations at the Harbourfront Centre. Staff engaged with more than 400 people and issued over 100 new library cards. The annual Read Indigenous campaign was the most popular topic of conversation and many visitors asked for copies of the 2024 reading list upon arriving at TPL’s booth.

TPL offers Indigenous-led programming year-round. Visit our Indigenous Celebrations webpage to discover upcoming programs.

Celebrating Pride Month across the city

Trans author Kai Cheng Thom leads her well-attended book talk, Falling Back in Love with Being Human, at the Toronto Reference Library

This past June, TPL staff did another incredible job supporting and celebrating Two-Spirit, Lesbian, Gay, Bisexual, Trans and Queer + (2SLGBTQ+) customers. We offered 79 Pride programs and more than 1,795 customers attended. This includes two spotlight Pride programs organized by our 2SLGBTQ+ Services Committee, featuring authors Kai Cheng Thom and Zain Bandali. Staff received wonderful feedback at both author talks, reaffirming the importance of diversity in our spotlight program offerings.

Branch staff across the city also created dynamic and thought-provoking Pride displays featuring equity-deserving and intersectional authors, as well as Two-Spirit and Indigiqueer voices and perspectives.

We look forward to continuing our commitment to enhancing 2SLGBTQ+ visibility and inclusion throughout the year.

Emancipation Month film screening

Film screening at North York Central Library during Emancipation Month

August 23 is recognized by UNESCO as the International Day for the Remembrance of the Slave Trade and its Abolition. During Emancipation Month, TPL commemorated this significant day at North York Central Library with a screening of the movie “Joseph: Who Would You Be If You Were Truly Free?” In the film, a Jamaican doctor trained in Western medicine explores his journey to overcome familial conflict and self-doubt in order to uncover his African heritage. More than 110 customers attended to honour Black history and deepen their understanding of African and Caribbean heritage.

This event was supported by the City of Toronto's Confronting Anti-Black Racism Unit and the Ghanaian Canadian Association of Ontario.

Broadening Toronto's digital access and inclusion

Open Data Community Challenge explores social connection and community wellness

Participants and TPL staff gathered at the Toronto Reference Library for the Open Data Community Challenge

In June, nearly 50 data analysts, visualizers, coders, learners and idea people gathered at the Toronto Reference Library for an Open Data Community Challenge.

Three community partners – Genwell, Toronto Foundation, and the City of Toronto Open Data team – joined TPL in presenting challenges related to social connection and community wellness. Participants tackled the issues using open data sets and produced a wide array of creative solutions, from recommendations for library services for seniors to visualizations of resources for youth.

Participants learned, had fun and made new connections. In a LinkedIn post, software engineer Manouchehr Chalabi shared, “I had an amazing experience socializing and building valuable relationships with highly motivated individuals who are deeply passionate about bringing projects to life. I met fascinating new friends in this gathering, with whom I discovered an alignment of interests.”

TPL's Innovation Council explores generative artificial intelligence

Artist Ryan Kelln presents about generative artificial intelligence

In July, TPL's Innovation Council presented an engaging panel discussion at the Toronto Reference Library about the technical, creative and ethical aspects and issues surrounding generative artificial intelligence (AI). TPL Board member and City Councillor Paul Ainslie introduced the event. More than 120 guests of all ages heard from technologist and Innovation Council member Eric Boyd, artist Ryan Kelln, and AI governance advisor Manal Siddiqui. Following the panel discussion, guests watched informal demonstrations of AI tools and had the opportunity to ask questions. 

Building pathways for workforce development

Learners graduate from IT Essentials course

The IT Essentials 2023-2024 graduating class

TPL’s Let’s Learn Tech service provides workforce development opportunities for Torontonians and removes barriers to employment by introducing technology concepts necessary for the modern workplace. In addition to self-paced courses from Cisco Networking Academy, learners can join online or in-person learning circles on a variety of topics including data science and analytics, computer programming, cybersecurity and more.

In the last few years, TPL has also offered certification opportunities for some learners through its IT Essentials project, whose most recent cohort wrapped up in August. In total, 39 learners completed the eight-month IT Essentials program where they learned how to install, configure and troubleshoot computers, peripherals, mobile devices and software. These graduates are on the path to obtain CompTIA A+ certification using exam vouchers provided by TPL, and generously supported by The George Cedric Metcalf Charitable Foundation and other generous donors to the Toronto Public Library Foundation (TPLF).

Congratulations to all the graduates!

Providing the vital ingredients for a democratic society

TPL Foundation raises $1.8 million for two initiatives, unlocking a budget commitment from the City of Toronto

A financial consultation taking place at Downsview branch (left) and Gerstein Crisis Centre staff (right)

In 2022, the TPLF, with support from its Board of Directors, agreed to raise significant funds for two important TPL services: a two-year pilot of a Financial Empowerment Services Initiative and a Social Services Team pilot. I am proud to share that TPLF has successfully completed this fundraising thanks to many generous donors. Moving forward into 2025, these services are now part of TPL’s base budget and this effort showcases how a blended private/public fundraising model can achieve such tremendous results.

The Financial Empowerment Services Initiative helps support outcomes outlined in the City’s Poverty Reduction Strategy by offering barrier-free access to counselling to low-income customers at Downsview and Riverdale branches. In the last two years, the service has provided 2,000 individual financial consultations, 36 group programs and workshops, and eight tax clinics resulting in $3 million accessed by participants through tax savings and benefits. Thank you to Lead Donors: Shawn Kimel and Kate Schatzky, CIBC Foundation, Bank of America, and Supporting Donors: RBC Royal Bank, Burgundy Legacy Foundation, Mawer Investment Management Ltd., Fidelity Canada, and BNY Mellon Asset Management Canada Ltd.

The Social Services Team pilot program is one of the many ways TPL assists our city’s most vulnerable residents. In partnership with experts from the Gerstein Crisis Centre, TPL offers low-barrier mental health and crisis supports in a welcoming and judgment-free environment. In the first year of the pilot, staff had 10,246 customer engagements and 2,480 attendees participated in 541 events and workshops. Thank you to Lead Donors: Shawn Kimel and Kate Schatzky, and Supporting Donors: Maytree Foundation, BMO Financial Group, Haynes-Connell Foundation, The Rotary Club of Toronto, Maureen and Victor Dodig, GreenShield, Anonymous Donor, and The Catherine and Maxwell Meighen Foundation.

TPL at the Canadian National Exhibition

TPL’s library card registration and prize wheel booth at the Canadian National Exhibition

From August 26 to September 1, TPL participated in the Canadian National Exhibition (CNE) for the second consecutive year. Our enthusiastic team of staff engaged with 7,000 visitors and 150 program participants. We also welcomed more than 600 new TPL members, renewed 200 library cards and loaned over 200 items. Customers were thrilled to discover the potential of a library card and appreciated how easy it was to register for one.

Visitors of all ages were excited to see TPL at the CNE and borrow books from our Bookmobile, Big Blue. Some visited our Bookmobile for the first time, while for many others, it brought back a sense of nostalgia and familiarity. Families had fun at our children’s reading corner and our daily storytime and craft programs. Customers were also excited to spin our trivia wheel for a chance to win great prizes, including TPL tote bags.

Staff enjoyed interacting with the community and raising awareness of many library services, and we’re grateful to have been part of this annual end of summer tradition. Thank you to all of our staff who supported this event and helped to make it an unforgettable experience!

Investing in staff and an innovative service culture

Staff social and parade participation during Pride Month

Pride participants and drag performer Dank Sinatra at Yorkville branch

During Pride Month in June, TPL’s Pride Alliance hosted its annual staff social at Runnymede branch. On the evening of Saturday, June 15, approximately 30 staff, family and friends connected with each other, playing Pride Trivia and enjoying a potluck and pizza co-sponsored by TPL and TPL Workers Union Local 4948.

On Sunday, June 30, Pride Alliance, along with more than 50 staff, family and friends, plus drag performer Dank Sinatra, marched in the Toronto Pride Parade. Marchers held signs featuring titles of frequently banned and challenged 2SLGBTQ+ works to highlight how TPL and public libraries champion intellectual freedom.

Pride Alliance is an employee resource group that fosters diversity and inclusion for 2SLGBTQ+ staff and allies. Other key initiatives of the group include organizing and facilitating mandatory Positive Spaces training for staff in collaboration with The 519.

Below is my report for the June 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Celebrating Customer Appreciation Day

Customer Appreciation Day at Long Branch library with Branch Head Stephanie DeConcilys

On May 25, we hosted Customer Appreciation Day across our 100 library branches. Since our cybersecurity incident last fall, TPL has experienced an incredible wave of support and goodwill from customers, and with service reinstatement nearly complete, we wanted to acknowledge and thank everyone for their patience.

Branches offered refreshments, prizes, activities, book sales, music performances and more. Thank you to our staff for helping us make the day special, and to all of our customers who have stuck by our side.

Gerrard/Ashdale branch turns 100

TPL staff with Mayor Olivia Chow, Councillor Paula Fletcher, Head of Gerrard BIA Tasneem Bandukwla and local business owner Mit Patel

On May 15, Gerrard/Ashdale branch celebrated its 100th anniversary. Celebrations commenced with a choir performance by local students from Roden/Equinox school and words from attendees, including Mayor Olivia Chow, Councillor Paula Fletcher and MP Julie Dabrusin.

A local history panel was also unveiled by TPL’s Senior Services Specialist, Fiona Smith. The panel was created by Special Collections staff, Fiona Smith and Katie Muth, who worked hard delving into the long history of the Gerrard/Ashdale branch, with support from Digital Content Lead David Sprague who shared throwback photos on social media.

The celebration finished as all birthdays should, with cake! A variety of programs were also held throughout the month, including the creation of a time capsule, an art show and a local history talk with historian Joanne Doucette.

TPL celebrates Canadian Children’s Book Week

Authors Wanda Taylor and Deborah Kerbel at Canadian Children’s Book Week events

Every year, the Canadian Children’s Book Centre hosts Canadian Children’s Book Week (CCBW), a series of virtual and in-person programs that connect Canadian authors, illustrators and storytellers to children and teens across the country to inspire a love of reading. During this year’s CCBW, from April 28 to May 4, TPL participated by offering two special online events featuring award-winning authors, Wanda Taylor and Deborah Kerbel. Schools across Toronto were invited, and a total of 800 students and educators from 30 classes attended.

In the first event, Wanda Taylor discussed diversity, friendship and kindness with students from grades 4 to 6 while reading from her award-winning book, The Grover School Pledge. In the second event, students from JK to grade 3 enjoyed Deborah Kerbel’s presentation on her award-winning book, Sun Dog. Participants were delighted to have the opportunity to connect with both authors and actively take part in this year’s CCBW celebrations.

TPL attends the Forest of Reading Festival

TPL staff at the Forest of Reading Festival (left to right): Carolina Cadenas, Max Hare, Patty Domski, Alex Lai and Ana Malespin

On May 14 and 15, Children’s and Youth Services staff teamed up to host a TPL booth at the Forest of Reading Festival. The Festival, presented by the Ontario Library Association, is Canada’s largest literary event for young readers and offers numerous activities throughout the day, including author and illustrator book signings and workshops, games and crafts. The Festival also includes award ceremonies for The Forest of Reading.

Over 2,000 kids and teens were excited to engage with TPL staff, who promoted TPL programs and services, including Summer Wonder, TD Summer Reading Club, Digital Innovation Hubs, Young Voices and The List. TPL’s 3D printer was a popular attraction, with both kids and teens gathering to watch it print and to ask questions about our large 3D printed figure. TPL staff made many new friends at the event and some kids were so impressed that they even asked staff for autographs! It was two fun days of celebrating Canadian authors and illustrators and sharing the joy of reading.

Spotlight on brain health at Toronto Reference Library

Boost Your Brain Health panel at Toronto Reference Library

On May 9, the Business, Science and Technology department at Toronto Reference Library and Adult Programs staff partnered with Baycrest Academy for Research and Education for “Boost Your Brain Health,” a panel discussion and information fair.

More than 100 online and in-person attendees heard from a panel of experts about innovations in dementia research, caring for loved ones living with dementia, and practical ways to address modifiable dementia risk factors such as caregiving for a person living with dementia or social isolation and loneliness.

Following the panel, there were information tables and research demonstrations related to brain health and dementia caregiving. Among the many opportunities, attendees tried out a virtual reality simulation training for dementia caregivers and learned how brain health links to nutrition, sleep, hearing health and more.

Thank you to our collaborators at Baycrest. This event was funded by a Cafe Scientifique grant from the Canadian Institutes for Health Research (CIHR). The panel presentation was livestreamed and is available for replay.

Leading to Reading with certified therapy dogs

Leading to Reading with a Leonberger named Bison

Last month, TPL in collaboration with One Health Partners, introduced a pilot program where children had the unique opportunity to read to certified therapy dogs during Leading to Reading sessions. Research has shown that reading aloud to a dog has positive effects on reading abilities in young children and enhances comprehension more effectively than reading to an adult. Interacting with animals can also reduce anxiety, and the nature of therapy dogs can help children feel more relaxed and confident while reading.

Since April, approximately 23 Leading to Reading pairs have participated in the program at Agincourt branch, and the response has been incredibly positive. Several volunteers expressed that reading with dogs positively reinforces children’s reading capabilities and confidence in reading aloud to others.

This initiative ran until June 12 and aligns with TPL's commitment to promoting children's overall well-being and fostering literacy skills.

TD Summer Reading Club’s new website

The new TD Summer Reading Club website

TPL, in partnership with Library and Archives Canada and with generous funding from TD Bank Group, launched a new TD Summer Reading Club (TDSRC) website on June 10.

The new site modernizes processes for TDSRC registration and material orders while providing real-time online participation and survey data for libraries to evaluate and improve their local reading club throughout the summer. Kids can now comment on each other’s posts, increasing interactivity and engagement. To make reading tracking easier for families, paren'ts and caregivers have the option of creating their own accounts linked to their kids’.

The 2024 national TDSRC program will kick off with a bilingual launch event on June 20, hosted by Westmount Public Library in Quebec. The event will be attended by Mayor Christina Smith, Councillor and Library Commissioner Elisabeth Roux, as well as retired Member of Parliament and former astronaut Marc Garneau.

Staff profiles and reporting features will launch in August. Visit www.tdsrc.ca to check out the new site and enjoy a Canadian Space Agency video featuring astronaut Joshua Kutryk!

Broadening Toronto's digital access and inclusion

Seniors’ Digital Literacy Community Librarian pilot a resounding success

Seniors’ Digital Literacy Community Librarian team in February 2024. Pictured from left to right: (back row) Erik Pinter, Kimberly Thomson, Elvia Lanuza, (front row) Elizabeth Sallese, Rabia Pirani and Cathy Duong.

Since 2022, TPL’s Community Librarians have delivered Seniors’ Digital Literacy services at Toronto Seniors Housing Corporation (TSHC) buildings to improve technology access and digital literacy among seniors. The pilot, generously funded by an Anonymous Lead Donor, Richard and Joan Boxer, The Catherine and Maxwell Meighen Foundation, and other donors, has served 6,691 seniors from June 2022 to April 2024.

Within that period, Community Librarians delivered 500 programs with 4,020 participants, 98 outreach events reaching 2,113 people, and 540 Book-a-Librarian sessions. They also issued 253 library cards, distributed 500 laptops and loaned 211 Wi-Fi hotspots. An initiative in collaboration with TSHC and Baycrest Health Sciences distributed 116 laptops at one TSHC location—reaching nearly every resident in the building.

Participants have shown strong appreciation for this initiative and enjoy connecting with other seniors as part of a group. Many stated that they plan to stay in touch with the friends they made in the classes, a significant outcome towards reducing social isolation and loneliness among older adults.

With the resounding success and outstanding impact of the project, the service became permanently operational in May 2024. TPL celebrates the City of Toronto’s decision to permanently fund this initiative and continue providing library services and digital literacy training at seniors’ point of need for years to come.

Building pathways for workforce development

Hospitality and Tourism Job Fair

Hospitality and Tourism Job Fair at Cedarbrae branch

On April 26, Cedarbrae branch hosted a Hospitality and Tourism Job Fair in partnership with Springboard, a local organization connecting residents with community resources and support.

The event welcomed 340 job seekers and generated extremely positive feedback. Attendees learned about various roles in the Hospitality and Tourism industry and connected with employers offering positions ranging from entry-level to management roles. TPL staff issued 82 library cards, connected with attendees and shared relevant information about library programs, services and resources.

Providing the vital ingredients for a democratic society

TPL partners with the Ukrainian Bookshelf project

Me with Oleh Nikolenko, the Consul General of Ukraine in Toronto, and Petro Schturyn of the Ukrainian Canadian Congress at North York Central Library

This month, we joined the Ukrainian Bookshelf project, an initiative created by the First Lady of Ukraine Olena Zelenska. Through the project, TPL received a donation of approximately 200 new adult and children’s contemporary Ukrainian books which have been placed at North York Central Library.

I attended the official launch of the collection on June 10 with Oleh Nikkolenko, the Consul General of Ukraine in Toronto, and Petro Schturyn of the Ukrainian Canadian Congress. At the event, the Consul General shared a story about a recent devastating strike on a major publisher in Ukraine, and reflected that “the Ukrainian Bookshelf project is sheltering and safeguarding Ukrainian books and culture just as Canada is sheltering and safeguarding Ukrainians fleeing the war.”

The Ukrainian Bookshelf aims to foster cultural ties between countries and promote Ukrainian literature, arts, customs and history. The collection represents a cultural bridge between the Ukrainian community in Toronto and their homeland, while also sharing Ukrainian heritage with Torontonians.

Libraries, public space and democratic values

Me with Tommi Laitio at Toronto Reference Library

On May 27, I spoke with award-winning urbanist Tommi Laitio about the important role libraries play in the stewardship of public space. The event was watched live by an inspired audience in the Jack Rabinovitch Reading Room at Toronto Reference Library, as well as online by over 300 library staff across Canada, and is part of our series exploring what’s at stake when intellectual freedom is threatened.

Drawing on practical examples from around the world, the conversation explored how library staff and leaders can build and maintain spaces that promote openness, play and imagination, while being proactive about the safety of all visitors and the well-being of front-line staff. The discussion considered the virtues of convivencia, a cooperative state between harmony and open conflict, which emphasizes practice, effort, negotiation and accommodation. It also examined the value of libraries as spaces of inclusive place-making where people can learn to convene and coexist with others.

Watch a replay of the discussion.

TPL at Pride Toronto’s Community Connect

2SLGBTQ+ Services Committee and Pride Alliance members at Pride Toronto’s Community Connect at Amos Waites Park in Etobicoke

On May 24, our 2SLGBTQ+ Services Committee and Pride Alliance participated in Pride Toronto’s Community Connect at Amos Waites Park in Etobicoke. Community Connect events are hosted in areas outside of the downtown core to create more 2SLGBTQ+ visibility and awareness across the city.

We had the opportunity to showcase TPL’s diverse and expansive Pride Collection, and display an array of great 2SLGBTQ+ titles from our local Mimico Centennial branch. We also highlighted our year-round 2SLGBTQ+ programming that happens at all branches, including Drag Performer and Rainbow Storytimes, book clubs and film screenings.

This outreach aligns with TPL’s commitment to equity and illustrates our support of 2SLGBTQ+ inclusion through our staff, spaces, collections and programs. We look forward to future collaborations with Pride Toronto and other 2SLGBTQ+ facing organizations.

TPL at Toronto Newcomer Day

Toronto Newcomer Day visitors lining up to register for a library card at TPL’s booth

On May 23, TPL participated in the 10th annual Toronto Newcomer Day at Nathan Phillips Square. The event welcomes newcomers to Toronto, connects them to a wide range of services and recognizes their contributions to the city. More than 240 newcomers engaged with library staff and learned about TPL programs and services at the information fair. Staff also issued more than 70 new library cards at the event.

Special pre-Newcomer Day events took place on May 8 at Cedarbrae and Parliament Street branches. Over 120 participants were excited to learn about Cuban and Brazilian drumming from Joaquin Nunez and the steelpan from Suzette Vidale. Many also tried their hands at playing these musical instruments while others danced to the beats.

CN Tower joins tpl:map

Last month, we welcomed the addition of the CN Tower to our tpl:map program. Nearly 80,000 customers logged onto the tpl:map site on May 16, many in pursuit of a CN Tower pass, demonstrating an overwhelming interest in the attraction. Through the online portal, a valid adult Toronto Public Library cardholder may reserve a general admission pass for themselves and up to three others (maximum two adults). Passes are subject to availability.

Other recent partner additions to tpl:map include the Hot Docs Festival, The Royal Conservatory of Music, Tafelmusik and the Toronto Symphony Orchestra. The availability of passes for these attractions depends on the operating season of each partner.

Since 2007, tpl:map (formerly known as the Museum + Arts Pass) has grown in popularity with over one million passes borrowed, expanding free access to Toronto’s arts, cultural experiences and attractions. Full borrowing rules and a Frequently Asked Questions (FAQ) section are available at tpl:map.

TPL’s “Kits for Kyiv” reach children in Kyiv

Children in Kyiv unboxing TPL’s activity kits

Last fall, TPL partnered with T.G. Shevchenko Central Library for Children of Kyiv to engage students in grades 3, 4 and 5 in designing activity kits for other children their age to encourage innovation, foster empathy and create shared connections.

Following a successful event at North York Central Library, where 106 kits were created, all kits made their way to Kyiv and were distributed in library programs and nearby schools last month. Children were thrilled to receive the kits, and eager to respond to the challenge.

The activity kits encouraged recipients to tackle one of three design thinking STEAM challenges: imagine and build a prototype of a totally new instrument, a purpose-driven robot, or a futuristic creature. The kits also included craft materials and handwritten notes of inspiration.

This initiative was offered with support from Mayor Olivia Chow's office and with participation from students and educators at McKee Public School in Toronto.

TPL in the top 10 for the IFLA PressReader International Marketing Award

TPL’s What’s at Stake campaign posters in a TTC station

The International Federation of Library Associations and Institutions (IFLA) recently announced TPL’s What’s at Stake marketing campaign as one of the top 10 winning submissions for the 2024 IFLA PressReader International Marketing Award, and the only North American library system in the top 10. This award recognizes creative, results-oriented library marketing projects or campaigns from 2023, encouraging marketing in libraries and allowing libraries to share marketing expertise globally.

In September 2023, we launched our What’s at Stake campaign to raise awareness and understanding of the current attacks on intellectual freedom and encourage people to engage with the issue. The initiative included a multi-channel marketing campaign and robust programming series, all of which asked audiences to consider: “What’s at Stake when intellectual freedom is threatened?”

Investing in staff and an innovative service culture

Celebrating our staff

A notebook and a note of appreciation distributed to all TPL staff – a small token of appreciation from TPL’s senior leadership team

To thank TPL staff for their tremendous work and collaboration while we dealt with the impacts of the cybersecurity incident, the senior leadership team distributed a note of appreciation, along with a branded TPL notebook, to all staff across the organization. A video was also created, highlighting some of the incredible work and accomplishments of our staff. Thank you to our dedicated staff for their commitment to serving and supporting our customers during this challenging time. 

TPL’s Innovation Symposium spotlights the future of libraries

On May 31, nearly 300 attendees from around the world participated in TPL’s annual virtual Innovation Symposium.

The event kicked off with a library leaders panel that I moderated, featuring senior leaders from Boston and Seattle public libraries, the British Library and the National Library Board of Singapore. We spoke about the opportunities and challenges facing libraries around the world and how libraries are preparing for the future.

Three lightning talks offered glimpses into innovative initiatives across the globe. Featured projects included artificial intelligence at New York Public Library, an ongoing civic engagement project in Belgium, and a Canadian initiative to help librarians share their most innovative ideas with each other.

The Symposium concluded with a keynote by Dr. Sandra Hirsh from San Jose State University on her new book, Library 2035: Imagining the Next Generation of Libraries.

View a recording of the Symposium.

Introducing TED Tuesdays

One of many TED courses available to staff

As spring is a time for new growth and change, TPL’s Learning & Development team introduced a “TED Tuesdays” initiative, curating an eight-week series that featured brief courses and supporting resources for staff.

TED began in 1984 as a conference where Technology, Entertainment and Design converged, and today it spans worldwide communities and initiatives exploring everything from science and business to education, arts and global issues. In addition to the hundreds of TED Talks curated from annual conferences, TED produces short video series and animated TED-Ed lessons, many of which can be found in TPL’s staff learning management system.

Over the eight-week period, 238 staff completed 526 courses about general topics related to health and well-being, as well as strategies for improving work life.

June is National Indigenous History Month, and June 21 is National Indigenous Peoples Day. It's time to honour and learn more about Indigenous histories, languages, cultures, experiences and worldviews. Celebrate this important month with us!

Attend library programs

Discover free events and programs on a wide range of topics that feature Indigenous authors, creators and performers. If you can't make it into a branch, watch recordings of past programs. 

Check out recommended reads

Three books included in Read Indigenous  2024 : Half-Bads in White Regalia, The Power of Style and Grand Chief Salamoo Cook is Coming to Town!

Another great way to mark National Indigenous History Month is with a good book — or many! Our annual Read Indigenous lists include recommended reads for all ages by Indigenous authors, illustrators and Knowledge Keepers. All of the titles are selected in collaboration with the Indigenous Advisory Council. 

Ways to celebrate outside the library

Go beyond TPL and attend free, public community events in Toronto that celebrate Indigenous cultures. 

Na-Me-Res Traditional Pow Wow and Indigenous Arts Festival

Saturday, June 15 from 9 am – 5 pm at Fort York National Historic Site

Celebrate Indigenous cultures and heritages as you take in dancing, drumming, and browse craft and food vendors. Be sure to listen to the emcee as they share expected cultural protocols and tidbits of humour throughout the day.

Indigenous Arts Festival 

Sunday, June 16 from 10 am – 5 pm at Fort York National Historic Site

Take in entertainment from Indigenous singers and DJs, enjoy delicious Indigenous foods from the curated artisan market.

Summer Solstice and National Indigenous Peoples Day presented by the Aga Khan Museum and Toronto Council Fire Native Cultural Centre

Thursday, June 20 and Friday, June 21 from 10 am to 4 pm, and 7 pm to 9pm at the Aga Khan Museum

Come to the outdoor village at the Aga Khan Museum to participate in activities and teachings, as well as watch stage performances by artists from varying nations. In the evening, register for your free ticket to see performers like All Nations Jrs and First Fire Dance Troupe and more.

National Indigenous Peoples Day presented by the Native Canadian Centre of Toronto (NCCT)

Friday, June 21 from 11 am – 9 pm at Harbourfront Centre

Take in traditional stories and watch a variety of performances throughout the day while you wander through an artisan market.

Also check out these free exhibits happening in Toronto:

ReconciliACTION 

Todmorden Mills, June 5 – 30, 2024, Wednesdays to Sundays from 11 am to 5 pm

Check out this visual arts exhibit featuring the works of Mike Ormsby and Nyle Johnston, which celebrates Indigenous art and culture from the past, present and future.

Euphoric Lands, Celebrating Two-Spirit and Indigiqueer Identity

Collision Gallery, June 6 – 28, 2024 from 12 pm – 6 pm

Visit this photo exhibit featuring photographs by Jesse King, Kiki Guerrard, John Paillé and Toronto's Photo Laureate, Nadya Kwandibenz.

Interested in other events and ways to learn more? Be sure to also check out recommendations from the City of Toronto's Indigenous Affairs Office.

Updates

June 10, 2024: added exhibits happening in Toronto throughout the month of June.

June 14, 2024: added events presented by the Aga Khan Museum and Toronto Council Fire Native Cultural Centre.

Below is my report for the May 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Period equity at TPL

Period product dispenser in a library washroom

Earlier this year, we began offering free period products in all TPL public washrooms. Period product dispensers have been installed in each of our washrooms to address period inequity and create more welcoming and inclusive spaces in our city.

According to a 2023 report from Plan International Canada, one in four Canadians who menstruate struggle to afford menstrual products. Providing free menstrual products not only meets a basic essential need but also confronts the stigma and financial barriers associated with menstruation.

This initiative follows our successful six-month period equity pilot with The Period Purse in 2022 at Malvern and Sanderson branches. You can now find all TPL branches offering free period products on the Period Pin map.

Symphony Storytime for Neurodiverse Children

Symphony Storytime for Neurodiverse Children at S. Walter Stewart branch

Last month, Children’s Services and S. Walter Stewart branch collaborated with the Toronto Symphony Orchestra (TSO) to design and host Symphony Storytime for Neurodiverse Children, in celebration of Autism Awareness Month.

The inclusive program blended literacy and music education in a sensory-friendly environment, making it especially welcoming to neurodiverse children and their families. Participants enjoyed stories accompanied by live music from a TSO cellist who, along with library staff, engaged the group to sing and dance along.

The resoundingly positive feedback from attendees reflected their gratitude and desire to see more library programs specifically designed for neurodiverse children. Families expressed their appreciation for the thoughtful inclusivity of the event, highlighting the importance of providing spaces where neurodiverse children can not only participate but also connect with others and fully engage in enriching activities.

Biblio Bash raises over $1 million for newcomer services at TPL

Biblio Bash gala in the atrium of Toronto Reference Library

The Toronto Public Library Foundation surpassed all fundraising records, reaching $1,071,550 in support of TPL. Presented by Fitzrovia, Biblio Bash welcomed library lovers, business leaders, philanthropists and city builders to the transformed Toronto Reference Library for an unforgettable experience. Attended by 38 notable authors and 425 guests, their sold-out black tie gala raised funds to launch new welcome resources in 40 languages and expand critical outreach for newcomer programs and services.

Each of the dinner tables welcomed a guest author, including Sophie Grégoire Trudeau, Emma Donoghue, Ali Velshi, Morgan Campbell and Stephen Poloz. Hosted by CBC personality Ali Hassan, remarks from notable guests including Mayor Olivia Chow and Vickery Bowles helped rally the room and encourage support for this important fundraising priority.

Visit Bibliobash.ca to learn more and view photos and highlights from the event.

Introducing new children’s Welcome Packages

New TPL children’s Welcome Package

In April, Children's Services launched a new children's Welcome Package across TPL. The package is designed to make getting a library card a fun and memorable experience for children and their paren'ts/caregivers.

The Welcome Package is a keepsake that includes fun activities for children (i.e. stickers for children to personalize their new library card and a creative drawing activity) and families to do at the library, and a separate postcard outlining the benefits of library membership.

These packages are available to children ages birth to 12, whether they are getting their first library card, have lost their previous card or already have one. They ignite a sense of adventure and joy, getting children excited to explore the endless possibilities their library has to offer. With these packages, we hope to foster meaningful and lasting connections with children and their families.

The List 2024

The List 2024 cover

Our newest edition of The List is now available online and in-branch, and copies have been distributed to the Toronto District School Board and Toronto Catholic District School Board. The List features 100 diverse title recommendations chosen by our YA experts, along with video reviews by teen volunteers. It is a helpful and popular resource among teens, educators and readers of Young Adult literature.

The List’s 10 categories this year include some old favourites like Comics & Manga and Turning Points. Also, returning this year, we have the Indigenous Voices category, featuring books by Indigenous authors. New this year is the "on the bright side" category, featuring books that end on an optimistic note and highlight the importance of connection. There's something for everyone on The List!

Providing the vital ingredients for a democratic society

Public consultations for TPL’s new Strategic Plan

Throughout March, we ran an online survey and idea exchange to gather ideas and input from the public to help shape TPL’s Strategic Plan for 2025-2029.

More than 3,000 people shared their thoughts on how we can focus and evolve our services to meet community needs over the next five years. Using ThoughtExchange as our engagement tool, participants confidentially shared and rated thoughts, which were then analyzed and organized into ten themes. With over 82,000 ratings, we prioritized themes based on number of thoughts and average rating.

There were many positive comments suggesting that TPL should not only continue providing many of our existing services but also expand them further. Many also expressed gratitude for the wonderful service our staff provide every day.

Learn more about the insights from the public consultation in our report to the Strategic Plan Steering Committee and explore participant thoughts on ThoughtExchange.

Results from this consultation, along with insights from our Staff Consultation Forums and Environmental Scan findings, led us to identify eight focus areas for our next consultation phase beginning in June.

Chinese Canadian Archive celebrates Asian Heritage Month

Items from the Chinese Canadian Archive

The Chinese Canadian Archive (CCA) is a community archive maintained by TPL, to preserve and share the experiences of Chinese Canadians in the Greater Toronto Area through collected documents, photographs and other records. On May 6th, the CCA hosted two well-attended events to celebrate Asian Heritage Month.

In the afternoon, community members were welcomed at an Open House event in the Marilyn & Charles Baillie Special Collections Centre at the Toronto Reference Library. Collection materials were available to explore, and attendees had lively conversations about their families’ experiences as Chinese Canadians living in Toronto. In the evening, over 200 participants gathered in Beeton Hall in the Toronto Reference Library for a public talk titled "Toronto in the Times of Exclusion", in partnership with the Chinese Canadian Museum. Catherine Clement (creator and curator of "The Paper Trail to the 1923 Chinese Exclusion Act" exhibition) and Jean Yee (daughter of a Chinese head tax payer who ran a hand laundry business in Toronto) shared insights about how the Chinese Immigration Act affected Chinese Canadians’ lives.

TPL Celebrates Jewish Heritage with a new series

TPL launched our new Jewish Heritage programming series, presented in partnership with the Miles Nadal JCC. Torontonians are encouraged to discover Jewish arts, culture and history with events, programs and featured collections throughout Jewish Heritage Month this May, including a reading list for all ages. And we’ll present year-round programs, collections and activities that highlight and celebrate the contributions of Jewish writers, artists and other members of the Jewish community. The Jewish Mosaic Collection highlights English-language materials about Judaism and Jewish culture.

This series represents the first of two new heritage series, along with Islamic History and Culture (coming this fall). These series, alongside our established Black History, Asian Heritage, and Indigenous Celebrations series, aim to showcase the rich tapestry of cultures that make up our city. By providing a platform for learning and celebration, we hope to foster a greater understanding and appreciation of the Jewish community's invaluable contributions to our shared history and identity.

Investing in staff and an innovative service culture

Discussing Cybersecurity Across North America

We are receiving much interest from colleagues across North America about cybersecurity. Steve Till-Rogers, TPL’s Director of Digital Strategy and Chief Information Officer, and I were featured speakers at the Canadian Urban Libraries Council (CULC) Spring meeting, and at two conferences for IT professionals and other stakeholders to discuss cybersecurity: the Canarie SecuR&E Forum and the IT@UofT 2024 Conference.

Recognizing National Day of Mourning

Kwasi Adu-Basowah leading a presentation at Toronto Reference Library

To mark the National Day of Mourning on April 28, TPL and the Toronto Public Library Workers Union (Local 4948) jointly sponsored a presentation at Toronto Reference Library on April 24. “Being Trauma Informed – Creating a Safe Library and Public Space” was led by Kwasi Adu-Basowah, a certified Psychiatric Mental Health Nurse with over 13 years of experience in the mental health field.

The session was attended by more than 50 staff and a few members of the public. Attendees learned about the importance of trauma-informed approaches in creating safe and welcoming spaces for all.

First hybrid Digital Innovation Hub and Pop-Up Learning Lab Town Hall

On April 30, TPL staff gathered online and in-person at the recently renovated York Woods branch. Organizers experimented with the use of an intelligent 360° conference camera, mic and speaker for the Digital Innovation Hub (DIH) and Pop-Up Learning Lab (PULL) Town Hall. At these bi-annual gatherings, staff have the opportunity to participate in team-building activities, professional development and information sharing.

The successful event was organized by TPL's Innovation team in partnership with the Media Creation Lab at York University Libraries, who presented a demonstration, “Lighting for Small Spaces.” This was followed by a staff-led workshop on using RawTherapee for photo editing, and a networking opportunity for TPL and York University Libraries staff. Staff then participated in group discussions to inform service planning aimed at broadening Toronto’s digital access and inclusion.

In 2023, DIH and PULL staff offered nearly 1,500 programs, reaching over 12,500 learners. Out of over 100 learners who completed a post-program survey, 97% said they were satisfied or very satisfied with the program.

Below is my report for the April 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Grand opening of the Ethennonnhawahstihnen' Community Recreation Centre and Library

TPL Board Chair Alim Remtulla, City Librarian Vickery Bowles, Mayor Olivia Chow, City Councillor Shelley Carroll, Chief William Romain of the Huron-Wendat Nation, along with other Indigenous dignitaries, community representatives and guests.

On March 23, TPL and the City of Toronto celebrated the grand opening of the Ethennonnhawahstihnen' Community Recreation Centre and Library. Mayor Olivia Chow was joined by Councillor Shelley Carroll, Chief William Romain from the Huron-Wendat Nation, Elder Valarie King from the Mississaugas of the Credit First Nation, Chief Sherri-Lyn Hill from the Six Nations of the Grand River, TPL Board Chair Alim Remtulla and other distinguished guests.

The name Ethennonnhawahstihnen’ (pronounced Etta-nonna wasti-nuh), meaning “where they had a good, beautiful life” was a gift from the Huron-Wendat Nation to the City of Toronto. The community centre and library are located within 800 metres of a significant Huron-Wendat archaeological site, the Moatfield Ossuary and village where findings show that Indigenous peoples lived long and healthy lives in relative peace.

The name was officially approved in 2022, making it the first City community recreation centre and library branch in Toronto to be named in collaboration with the Huron-Wendat Nation. The library branch has been open to the public since July 2023.

Etobicoke Civic Centre breaks ground for TPL’s 101st branch

Mayor Olivia Chow, Councillor Anthony Perruzza, Councillor Vincent Crisanti and Deputy Mayor Amber Morley at the ground-breaking ceremony for Etobicoke Civic Centre.

On April 10, TPL reached a new milestone with the ground-breaking ceremony for Etobicoke Civic Centre (ECC), a development that will include TPL’s 101st branch. Located at 3755 Bloor St. West, ECC will also have office towers, public health facilities and recreation spaces.

The ceremony was attended by Mayor Olivia Chow, Deputy Mayor Amber Morley, Councillor Stephen Holyday, Councillor Vincent Crisanti and Councillor Anthony Perruzza. Moe Hosseini-Ara, Director of Branch Operations and Customer Experience, and Jan Dawson, Area Manager responsible for the library, attended on behalf of TPL.

TPL’s ECC branch will span approximately 27,000 square feet across two floors and will include a Digital Innovation Hub, Youth Hub and KidsStop. It will also have a dedicated program space and spaces for co-working, studying, relaxing and connecting with the community.

The Etobicoke Civic Centre marks the city's first civic centre development in five decades. The centre aims for sustainability, housing a district energy plant and aligning with Toronto's green initiatives. Stay tuned for updates on this transformative project!

March Break programs and activities for children

Children and their families attend Magic Mel’s magic show during March Break at Albert Campbell District branch.

During March Break, TPL offered opportunities for children and families to make the most of their week with a variety of fun programs and activities at branches across the city.

In-person programs included Science Technology Engineering Art and Math (STEAM) workshops, magic shows and French language events. To extend our reach to families, TPL’s Crowdcast channel presented three virtual programs throughout the week: Sharks in the City with Ripley’s Aquarium, a magic show with WonderPhil and Les destinations françaises “spooky” avec Touralingo.

Fun online activities launched on TPL Kids at the start of the week, including a new book emoji guessing game and updated digital puzzles featuring some of this year's Design-a-Bookmark Contest winners. TPL Kids received 12,614 visits throughout the week, successfully engaging many children during March Break.

Solar eclipse programs and activities

Ilana Macdonald from the Dunlap Institute leading a solar viewing program at Goldhawk branch.

Leading up to the solar eclipse on April 8, TPL hosted eclipse-related programs and distributed approximately 41,000 free eclipse glasses at branches across the city, in partnership with the University of Toronto’s Dunlap Institute for Astronomy and Astrophysics.

Astronomers from the Dunlap Institute led 37 programs aimed at adults, helping customers understand the science behind eclipses and how to view them safely. Programs offered the opportunity to look at the surface of the sun through solar telescopes, create models of solar eclipses and construct pinhole solar viewers.

TPL staff also led a variety of programs leading up to and on the day of the eclipse, including eclipse themed movie screenings, workshops and crafts for children. Jane/Sheppard branch offered a button-making activity where customers created 237 commemorative eclipse buttons!

Customers of all ages were excited to receive free solar eclipse glasses and learn about the eclipse. Thank you to the Dunlap Institute for sharing their expertise and providing eclipse glasses to help Torontonians safely witness the rare celestial event.

Albert Campbell District recognized for design excellence

The renovated Albert Campbell District branch. Photo credit: Doublespace photography.

The Ontario Association of Architects (OAA) announced Albert Campbell District branch as a winner of its 2024 Design Excellence Awards. Winning projects were carefully evaluated based on criteria including creativity, context, sustainability, good design/good business and legacy.

Albert Campbell District branch reopened in 2022 after a major renovation in collaboration with LGA Architectural Partners Ltd. The project involved renovating a 1971 brutalist building and repurposing back of house areas into new public space, expanding the available space for public use by approximately 8,000 square feet without a building addition.

The entrance of the branch features an Indigenous medicine garden and mural, and inside, there are expanded quiet study areas, flexible spaces for collaboration, reimagined spaces for kids and teens, and more.

Broadening Toronto's digital access and inclusion

March Break digital literacy workshops for teens with CryptoChicks

Teens learning how to create and develop functional apps at the Build Your Own Mobile App workshop held at Kennedy/Eglinton branch.

TPL, in partnership with CryptoChicks, ran March Break programs for teens at Kennedy/Eglinton, Parkdale and Woodside Square branches. CryptoChicks, in collaboration with the Government of Canada through Information and Communications Technology Council (ICTC), offered two digital literacy workshops for teens ages 13 to 17: “Build Your Own Mobile App” and “Entrepreneurship Essentials and Graphic Design.”

Attendees enjoyed the program and were excited to customize and publish their apps. One teen commented, “The program was very informative and I think this program has helped me in many ways.”

These workshops support the ongoing programming initiative that resulted from the Youth-Focused Digital Literacy Programming pilot project, one of the successful submissions from the 2019 City Librarian’s Innovation Challenge.

Showcasing TPL’s innovative programs at the Public Library Association Conference

Earlier this month, TPL staff presented innovative initiatives at the 2024 Public Library Association Conference in Columbus, Ohio. The conference highlighted themes such as digital equity, mentorship and fostering digital literacy in communities.

Fiona O’Connor, Senior Services Specialist of Digital Literacy Initiatives, presented “Activating Al Education and Algorithmic Literacy at Toronto Public Library.” Fiona spoke about TPL programs and initiatives that build knowledge and skills for customers and staff in areas of emerging technologies such as artificial intelligence, digital privacy, safety and citizenship.

Nan Davies, Manager of Learning and Community Engagement, presented “Seniors Digital Literacy Community Librarians at Toronto Public Library,” covering TPL’s digital literacy initiatives for seniors in support of the City of Toronto's Seniors Strategy 2.0. Nan shared about TPL’s community librarians who serve residents in seniors housing buildings through digital literacy classes and one-on-one assistance.

Over 600 attendees attended both presentations and TPL’s AI programming was featured in the conference’s wrap-up newsletter.

Building pathways for workforce development

TPL at the Youth Job Fair

Librarian Surya Maraj at the Youth Job Fair held at Scarborough Civic Centre.

On March 14, staff from Scarborough Civic Centre branch and Youth Services participated in a Youth Job Fair at Scarborough Civic Centre, hosted by community youth outreach workers. Staff engaged with over 200 youth about job opportunities and resources at TPL.

Attendees were curious and amazed by the jobs and volunteer opportunities available, as well as the abundance of job and career resources offered. When asked how they felt about the day, several attendees expressed that they were initially intimidated but were happy to see TPL’s presence at the event. One individual commented, “I go to my local library a lot. You’re the first table I wanted to visit!”

Providing the vital ingredients for a democratic society

What’s at stake when queer and trans stories are silenced

On March 26, a panel of experts came together at Toronto Reference Library to discuss how libraries, authors, educators and communities can work together to defend against the attacks on 2SLGBTQ+ materials.

The panel featured children’s book author Dylan Glynn, TPL’s Director of Collections and Membership Services Lisa Radha Vohra, Executive Director of The ArQuives Raegan Swanson, and TDSB’s Shauna Thomas. They joined moderator James Turk, Director of the Centre for Free Expression, to discuss the intersections of intellectual freedom and 2SLGBTQ+ written works. They also spoke about how society can ensure queer and trans stories continue to thrive to protect the voices of marginalized people.

This event is part of TPL’s new programming series that explores what’s at stake when intellectual freedom is threatened. Over 40 guests attended the discussion and engaged in a lively Q&A with the panel. Watch the discussion on YouTube.

Celebrating our volunteers

TPL volunteers featured on social media during National Volunteer Week. From left to right: Liren, Evita and Ramya.

National Volunteer Week, April 14 to 20, celebrates and recognizes volunteers for their incredible contributions to our communities. Volunteers are essential to the work we do at TPL. Last year, more than 1,470 volunteers contributed over 44,750 hours of service in support of library programs across the system. We also re-introduced our Seniors eConnect program, which pairs tech-savvy teen volunteers with seniors who are looking to learn new digital skills. Our volunteers continue to show their dedication and adaptability.

During National Volunteer Week, we highlighted a few of our long-serving volunteers in a social media campaign, including Liren, Evita and Ramya. Each of these volunteers have collectively supported TPL for over 20 years, by sharing their time, skills and creativity in support of programs like Adult Literacy and Leading to Reading.

Learn more about Volunteering in the Library.

Reinstating tpl:map

On March 14, tpl:map was reinstated following a cyberattack, allowing customers to experience Toronto’s arts and cultural attractions for free with their library card. Nearly 10,000 customers accessed the tpl:map site on the first day and made approximately 4,000 reservations to attractions across the city. We are thrilled to offer this popular service again.

Rare acquisition for the Arthur Conan Doyle Collection

The first edition in book form of A Study in Scarlet by Arthur Conan Doyle.

TPL acquired a rare first edition in book form (second impression) of the 1888 novel A Study in Scarlet, with significant contributions from the Friends of the Arthur Conan Doyle Collection. A Study in Scarlet is Conan Doyle’s first Sherlock Holmes story which sees Holmes and Watson meeting and solving their first case together. This item is of particular interest as it is the only edition featuring six illustrations by the author’s father, Charles Altamont Doyle.

Bound without original wrappers and advertisements, this item is well preserved and has an interesting history having once belonged to prominent Sherlockian Lord Donegall of the Holmes Society of London. This acquisition fills a long-standing gap as it is one of the only first editions TPL’s Arthur Conan Doyle Collection has been missing.

Celebrating TPL’s 140th anniversary

Church Street location of Toronto Mechanics' Institute, the building that would become TPL's first branch. Painting from 1904.

March marked 140 years of library service for TPL, which opened its first branch on March 6, 1884. We celebrated the milestone with a new blog post on the birth of free libraries in Toronto — showcasing rare items from our vaults. One of these rarities was a set of newly-discovered petitions in support of a free library in the city. They’re inked by nearly 2,000 men and women.

A video of the petitions and the blog post were shared on our online channels. The social media posts had more than 113,000 views and resonated with many of our customers. One customer commented, “This is a deeply powerful, beautiful and genuinely inspiring reminder that cities didn't magically obtain the progressive/urban/community-centered elements that so many now take for granted. It took work, sometimes across many lifetimes, to achieve infrastructure like this which benefits us all, for generations to come.”

Investing in staff and an innovative service culture

Authentic Trans Allyship session with The 519

On March 27, TPL Pride Alliance organized a staff learning session in collaboration with The 519 to honour International Trans Day of Visibility. Held annually on March 31 since 2009, this day celebrates the lives and contributions of trans people and raises awareness about the discrimination and violence the community faces.

Staff learned about being informed, proactive and supportive allies for trans colleagues, friends, family members and customers. TPL Pride Alliance is an employee resource group that helps foster and support an inclusive environment for 2SLGBTQ+ staff. By promoting trans happiness and inclusivity through advocacy, staff can contribute to building stronger communities where everyone can'thrive together.

Strategic planning with TPL staff

Staff gathered at a Strategic Plan Staff Consultation Forum held at Toronto Reference Library.

From February to March, Toronto Public Library hosted six Strategic Plan Staff Consultation Forums. The forums were used to gather ideas and input from library staff to help shape TPL’s Strategic Plan for 2025-2029.

Over 400 staff members across the organization attended the consultation forums, which were designed to be interactive and collaborative. Through fun activities and conversations with their colleagues, staff brainstormed new ideas and provided valuable input. The forums were also an opportunity to recognize the accomplishments of the current Strategic Plan and reflect on the successes and resilience of the past five years.

Staff Consultation Forums were part of the first phase of our Strategic Plan development. Additional opportunities for the public and staff to provide input will be available throughout the year.

United Way Ambassador of the Year Award

TPL staff at Metro Hall with Deputy City Manager and United Way Co-Patron Jag Sharma.

Earlier this year, a number of TPL staff received the City of Toronto Ambassador of the Year Award for the 2023 United Way Campaign. All of our Ambassadors worked extremely hard on last year’s campaign, raising approximately $98,000! Award recipients were recognized at a United Way celebration event held at Metro Hall. Their dedication and contributions to United Way Greater Toronto have made a tremendous impact on our community.

The 2023 Ambassadors celebrated were Angie Yuen, Mike Rego, Daisy Chia, Matthew Chan, Annie Ku, Vyktorya Pollard, Maria Russo, Catherine Wang, Debby Chan, Sheron Ramlingum, Kosmas Moutis, Karen Booth, Mary Cruz, and TPL’s Treat-a-Gram reps—Silvia Fernandes, Rosanna Crupi, Mary DeToma, Sandra Piluso, Morgan Gariepy, Amber Burkholder, Shakira Rasul, Danielle Lum and Charanya Sivbalan.

Below is my report for the March 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Update on restoration of services

We have almost fully recovered from the cybersecurity incident that disrupted all library systems and technology in October. Since the end of February, we have restored Your Account, the catalogue and searching capabilities on tpl.ca. Staff have been busy behind the scenes and we have finished processing all stored items. Our recovery efforts have been featured in the Canadian Press, CBC, Globe and Mail and Toronto Star.

Opening up our public space

Celebrating the 75th anniversary of the Osborne Collection of Early Children’s Books

The Osborne 75 exhibit at the Toronto Reference Library’s TD Gallery.

To celebrate the 75th anniversary of the Osborne Collection of Early Children’s Books, the TD Gallery featured Osborne 75, an exhibit of original art, manuscripts, books, toys and more. The exhibit ran from November 11, 2023 to February 18, 2024, presenting free weekly public tours showcasing the world-class research collection and introducing Osborne to many new fans.

With conversations ranging from book production, to early children’s textbooks, to modern retellings of fairy-tales, the exhibit highlighted the breadth of what Osborne has to offer and encouraged visitors to check out the publicly accessible collection in-person at TPL’s Lillian H. Smith branch.

Celebrating Black History Month

A collage of Dr. Rita Cox created by Maria A. Shchuka branch staff, using images of book covers to commemorate the 50th Anniversary of the Rita Cox Black and Caribbean Heritage Collection.

Throughout February, TPL celebrated Black History Month with an exceptional series of events and activities for all ages, honouring Black voices, heritage and culture.

Featured Black History events included Reframing History: Newfoundland and Labrador & the Black Atlantic, a panel discussion about revisiting and reframing history through the lived experiences of all the communities that make up Atlantic Canada. Former Olympian, educator and political activist Valerie Jerome talked about her family memoir, Races. Iconic MC and hip-hop influencer Michie Mee also joined Del Cowie and DJ Grouch in an interview.

Explore the 2024 Black History Month reading lists on OverDrive with recommended books for adults, teens and children. We continue to showcase Black History all year round. Visit our Black History page to see more.

TPL’s Black History and Culture program series is generously supported through the TD Ready Commitment.

Launching an early literacy pilot program with The Reading Partnership

In February, TPL launched Reading Program on Demand, a 10-week pilot program in collaboration with The Reading Partnership, helping caregivers build literacy skills among children ages four to six.

The program is a play-based on-demand digital series designed by professional educators to serve low-income families and representing Black, Indigenous and racialized communities. The series makes learning more accessible by allowing families to engage with program content at their own pace. The program also provides opportunities for caregivers to connect with and gain support from one another during weekly online coaching sessions hosted by TPL staff from Albion, Cedarbrae and Downsview branches.

Through this program, caregivers gain the tools, relationships and confidence to be active participants in their children’s education. With 30 families participating in the pilot and another 25 waitlisted to participate in future series, response has been exceptional.

Providing the vital ingredients for a democratic society

Freedom to Read Week

From February 18 to 24, TPL recognized Freedom to Read Week, an annual celebration that encourages Canadians to think about and value their right to read, write and publish freely. The week was an important opportunity to reaffirm our commitment to intellectual freedom and to reflect on the essential role public libraries play in supporting democracy and informed minds.

Branches across the city presented programs that included Freedom to Read Week-inspired book club discussions, creative writing exercises, trivia challenges, printmaking and more. We also launched a new season of our program series that explores what's at stake when intellectual freedom is threatened, continuing these critical conversations with events, civil forums and installations.

Bookmobile attends College Park BIA Family Day event

Customers visit TPL’s bookmobile at College Park.

On February 16, TPL’s bookmobile, “Big Blue,” attended the College Park BIA Family Day event. Staff provided information on the bookmobile and TPL services, and registered customers for library cards. Customers also took part in library trivia to win a limited edition TPL tote bag.

The event was a great success with over 600 customers visiting the vehicle to browse its collection and borrow material. Attendees expressed their appreciation for TPL services, resources and collections. Thank you to the bookmobile team who worked the event, including Nina Pena, Colin Rogers, Arnold Rubio, Nazila Jafari and Howard Cheng.

Mobile Library Services is generously supported in part by The Catherine and Maxwell Meighen Foundation.

Exploring Toronto’s budget process

Earlier this year, we collaborated with Social Planning Toronto to host “TPL Talks: 2024 City Budget with Social Planning Toronto,” as a part of TPL’s Civic Life program series. The Civic Life series offers opportunities for library customers to learn about municipal processes, engage in conversations and share what’s important to them.

With an online session on January 17 and an in-person session on January 19 at Lillian H. Smith branch, participants broadened their knowledge of Toronto’s budget process and discussed what should be prioritized in the City’s spending. Participants also received an information kit with a curated list of books, reports and articles created by TPL staff.

The two sessions were co-facilitated by Israt Ahmed, a Senior Community Planner at Social Planning Toronto who has overseen the analysis of several City of Toronto budget reports. Israt used her background in coordinating civic engagement initiatives and building resident leadership to deliver the dynamic and well-attended workshops.

Teen Council volunteers visit City Hall

On February 7, several of TPL’s Teen Council volunteers went to City Hall to participate in a focus group in support of this year’s Toronto For All campaign. Toronto For All is Toronto’s public education initiative to help create a city that says “no” to all forms of discrimination and racism, including systemic racism. Past campaigns focused on Anti-East Asian Racism and Islamophobia, and this year’s campaign will promote allyship.

At the focus group, volunteers discussed what makes a strong ally, what might stop people from acting as allies and shared personal experiences of being allies themselves. The teens were insightful and articulate, and stressed that educating ourselves about a cause is the first step to becoming an effective ally.

This was an excellent opportunity for the City to hear from young people and for the volunteers to have an impact on an important issue that affects all Torontonians.

Investing in staff and an innovative service culture

Supporting staff with 2SLGBTQ+ programs and services

TPL’s Branch Experience project offers opportunities for branch staff to learn how to best serve our customers from subject matter experts. In February, Gerrard/Ashdale branch hosted TPL’s Senior Services Specialist for 2SLGBTQ+ Community Connections & Partnerships. The visit aimed to provide insight on how to best support and engage 2SLGBTQ+ customers within the community.

The discussion covered strategies for community-informed and intersectional programming, as well as the creation of welcoming book displays that elevate diverse voices. Staff are eager to provide more 2SLGBTQ+ engagement and programming, and are interested in learning best practices to deliver them.

Branch Experience began in 2019 at Brentwood branch and continues to expand. By the end of March, Branch Experience will take place at 56 branches.

Below is my report for the February 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Update on restoration of services

Since the end of January, we have reached significant milestones in our recovery efforts. We brought back a more familiar version of our website, reinstated public computing, began to return items into circulation and introduce new materials, and resumed holds service.

Opening up our public space

Dawes Road Library & Community Hub receives the Canadian Architect Award of Merit

Renderings of the new Dawes Road branch, created by Perkins&Will Architects.

In January, TPL staff and the Dawes Road design team from Perkins&Will and Smoke Architecture received the 2023 Award of Merit from Canadian Architect magazine. The award recognizes the outstanding architectural design of the neighbourhood library and Community Hub which will be located at 416 Dawes Road.

Canadian Architect Awards juror Michael Heeney commented: 

“This well-resolved neighbourhood library building explicitly wears its commitment to reconciliation on its sleeve with its Indigenous-inspired façade and rooftop programming area for First Nations. We reviewed a large number of projects attempting to acknowledge First Nations, and this one seemed to do so in a particularly comfortable way.”

Construction of the new Dawes Road branch is expected to begin later this year.

Defy Dementia at North York Central Library

Panelists speak at the Defy Dementia event held at North York Central Library.

On January 24, North York Central Library hosted ‘Defy Dementia: Empowering You to Reduce Your Dementia Risk,’ in partnership with Baycrest Health Sciences Centre. The event featured a panel discussion and Q&A session with Defy Dementia podcast co-hosts Jay Ingram and Dr. Allison Sekuler, and panelists Mary Hynes and Dr. Nicole Anderson. They shared their lived experiences and insightful evidence-based information with 85 attendees.

Participants had the opportunity to tour information booths on brain health topics and chat one-on-one with the panelists and Baycrest volunteers. During the event, library staff shared library resources on dementia and information about library programs for older adults. Many attendees thanked TPL and Baycrest staff for the event, and several individuals expressed how important the topic was for them. 

After School Clubs 2023/2024

After School Club participants enjoying a snack at Albion branch.

This school year, all 30 TPL After School Club (ASC) locations began to provide healthy snacks through the Feeding Young Minds Initiative established by the TPL Foundation in response to growing food insecurity challenges in our city. Each week, ASC participants enjoy nutritious snacks before participating in club activities such as science experiments, arts and crafts, robotics workshops and more. Since September, thousands of snacks have been enjoyed by hundreds of children.

In October, TPL also began offering a virtual ASC series to make programs more accessible and encourage learning and connectivity. Participants have since explored topics including thermodynamics, engineering, fossilization, dinosaur species and astronomy. Children are invited to participate in guest-led online workshops twice a month throughout the school year.

The Feeding Young Minds Initiative is generously supported by Lead Donor, Moez and Marissa Kassam Foundation, and Supporting Donors, Phil Cowperthwaite and Sue Hunter, Adrian and Ange Rocca, J.P. Bickwell Foundation, and Linda Dagg and Kenneth Wiener. 

TPL Reading Challenge 2024

On January 2, we successfully launched our sixth annual TPL Reading Challenge. Each year, with support from a dedicated staff team, TPL releases new reading categories to encourage Torontonians to read widely and discover new books, authors and genres. A full list of this year’s reading categories can be found on the Reading Challenge webpage and in the TPL Reading Challenge Facebook group which has more than 3,100 members. Paper copies of the Reading Challenge are also available at library branches.

The TPL Reading Challenge is eagerly anticipated each year and many customers have left excited messages on our social media channels, including one participant who commented, “I love the TPL Reading Challenge. I started participating a few years ago and have discovered different worlds, ideas and perspectives I might not have considered before.” This year’s challenge was featured in a CBC article with contributions from TPL’s Readers’ Services team. 

Broadening Toronto’s digital access and inclusion

TPL participates in Data Privacy Week

Data Privacy Week video conference background, courtesy of the Office of the Privacy Commissioner of Canada.

Between January 22 and 26, TPL participated in Data Privacy Week, an international effort to spread awareness about online privacy and highlight the importance of protecting personal information.

During the week, TPL hosted three online programs. Digital Privacy 101 and 102 discussed important topics such as securing accounts and devices, creating robust passwords, understanding online threats, and mitigating privacy risks while using computers and devices. Smart Cities 101 explored the concept of living in a smart city and the role of technology in enhancing urban efficiency. The program also covered smart city technologies, the foundational aspects of planning a smart city, risk management and the crucial role of data in smart city applications. 

Robotics at Barbara Frum branch

Children working together to build a city using planks and blocks during a robotics program at Barbara Frum branch.

On January 19, Barbara Frum branch held a robotics program for children ages six to 12. Children worked in teams to build a city using Lego, KEVA planks and Megablocks. Guided by roads made with tape, participants used a sequence of block coding to lead their Dash robots from one destination to another. The children tested their sequence and watched to see if their Dash robot followed the route envisioned. The program was a huge success with all children fully engaged, including those who were block coding for their first time.

Supporting seniors’ digital skills with the City of Toronto ConnectTO Free Wifi Project

Seniors’ Digital Literacy graduates celebrating with Community Librarian Elizabeth Sallese.

The City of Toronto’s ConnectTO Free Wi-Fi Project has established an agreement with TPL and Toronto Seniors Housing Corporation (TSHC) to enhance digital literacy programming and initiatives for seniors. This year, ConnectTO is installing free public Wi-Fi at select TSHC locations where TPL’s community librarians deliver Seniors’ Digital Literacy service.

Offering internet access in these spaces will help bridge the digital divide and enable community librarians to provide library services and digital literacy training at the point of need, further supporting Toronto’s Senior Strategy 2.0. Together, ConnectTO, TPL and TSHC create connected communities where seniors can stay in touch with loved ones, access valuable online services and remain engaged in wider conversations.

Seniors’ Digital Literacy Community Librarians are generously supported by an Anonymous Lead Donor, Richard and Joan Boxer, the Catherine and Maxwell Meighen Foundation, and other donors.

Building pathways for workforce development

Supporting small businesses with WoodGreen Employment Services and Toronto Small Business Enterprise Centre

At the start of 2024, TPL worked with WoodGreen Employment Services and Toronto Small Business Enterprise Centre (TSBEC), offering programs to help entrepreneurs, aspiring entrepreneurs and self-employed individuals with their small business pursuits.

Throughout the year, branches will continue to host one-on-one consultations with TSBEC advisors and programs on tax basics, conducting market research and building a business. These programs boost basic financial literacy skills and support Toronto’s small business economy.

Investing in staff and an innovative service culture

Ontario Library Association Super Conference: Get Loud

TPL staff Joseph Lalonde, Joel Babcock, Sepideh Mckensy and Sheldon D’Silva at the Library Impact Ontario booth during the Ontario Library Association Super Conference.

The Ontario Library Association (OLA) Super Conference is Canada’s largest continuing education event in librarianship. This year’s theme was “Get Loud,” which OLA says “symbolizes our commitment to civic engagement, recognizing the significance of libraries in promoting equity, diversity, and truth.”

Approximately 300 TPL staff registered for the hybrid event, with the vast majority electing to attend in-person at the Metro Toronto Convention Centre. Staff enjoyed a wide variety of sessions, including featured speakers such as Avery Swartz, Julie S. Lalonde and Eric Klinenberg. TPL also had 18 staff present at the conference, on topics including 2SLGTBQ+ services, intellectual freedom, helping seniors, safety and security, and digital literacy and inclusion.

During the conference, TPL hosted a Library Impact Ontario booth to help library systems demonstrate the impact of their technology services through data literacy support and outcome measurement. Staff from TPL’s Policy, Planning & Performance Management division provided information at the booth and presented at the conference’s IdeaHUB stage.

The convention centre buzzed with a loud energy over the course of the event, living up to the conference’s theme.

Below is my report for the January 2024 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Update on restoration of services

As we work to restore our services, our top priorities remain the phased return of our website, catalogue and borrowing services, and public computing. The phased approach launched this month and will continue into February. A report on the cyberattack will be presented to the Board at its meeting on February 26.

Opening up our public space

Sherlock Holmes Walk mural project

Mural installed behind Toronto Reference Library, along Sherlock Holmes Walk. Photo courtesy of TTC.

TPL is home to one of the largest research collections devoted to Arthur Conan Doyle’s life and works, including his most popular creation, Sherlock Holmes. On December 5, TPL, in partnership with The Friends of the Arthur Conan Doyle Collection, StreetARToronto (StART) and the Toronto Transit Commission (TTC), unveiled a public mural on Sherlock Holmes Walk, the walkway along the east side of the Toronto Reference Library. The mural is a temporary installation on the TTC’s construction hoarding.

The mural is the result of over two years of collaboration between the partners, in consultation with the community, and features the work of 15 StART artists. Artists were asked to draw on Conan Doyle’s voice, using materials from the collection as inspiration. The mural explores the moods evoked by his writing styles and applied to characters, motifs, metaphors, shapes and colours.

Reinstating Branch Art Exhibits

In January 2023, staff and customers welcomed back Branch Art Exhibits at 11 TPL locations, a service that had been on hold since March 2020. Branch Art Exhibits offer emerging and established artists the opportunity to host solo or group shows for one month of the year. Over the course of 2023, 112 local artists/collectives displayed their works across the city, helping us activate our library spaces and reflect the diverse cultural interests of Toronto.

Last June, the TPL Board approved the revised Use of Library Space for Art Exhibits policy which eliminated the $20 artist display fee to reduce barriers to this service.

Announcing the 2023 First and Best List

In December, TPL announced its 2023 First and Best list, highlighting ten Canadian picture books that promote literacy skills, celebrate diverse voices and inspire a love of reading.

The First and Best list is part of TPL’s Ready for Reading program, which recognizes the vital role caregivers play as a child’s first and best teacher. Ready for Reading promotes fun, everyday activities that help build important pre-reading literacy skills in children from birth to five years.

Visit the First and Best webpage to view this year’s top ten picture books, as well as our lists from previous years.

Reinstating Coffee and Conversation programs

Coffee and Conversation program at Parliament Street branch on May 3, 2023.

In January 2023, Coffee and Conversation programs were reinstated at seven branches, connecting vulnerable customers to library and community resources.

The program provides a safe and welcoming space for individuals experiencing life challenges, and builds relationships between staff and participants. TPL staff and community guests facilitate information sharing, and organizations like Sistering, Access Alliance, and LOFT are available to provide support. Attendees have the opportunity to listen, ask questions and interact with service providers.

In 2023, we welcomed 499 participants at 31 Coffee and Conversation sessions. Many attendees shared that they look forward to connecting with others during these programs. 

Building pathways for workforce development

Let’s Learn Tech learners get hands-on with computers

Participants working on a hands-on lab at North York Central Library.

On November 29 and 30, participants in TPL’s Let’s Learn Tech IT Essentials course joined a hands-on learning lab at North York Central Library, where they practiced disassembling and reassembling computer hardware to identify and learn more about their individual components. TPL’s IT Services department donated old computer equipment, otherwise destined for disposal, to provide this practical learning opportunity.

Let’s Learn Tech removes employment barriers and creates workforce development opportunities by introducing technology concepts necessary for the modern workplace. In addition to self-paced courses on Cisco’s Networking Academy platform, learners can attend staff-facilitated online or in-person learning circles in a welcoming and mutually supportive environment.

IT Essentials is generously funded by donations to the TPL Foundation from Bank of America and the Metcalf Foundation.

Innovator in Residence: Alexis Tennent

Alexis Tennent presents to a class at North York Central Library on December 1, 2023.

Between October 2 to December 9, North York Central Library hosted Innovator in Residence Futures Studies expert Alexis Tennent. Alexis delivered approximately 30 free in-person and online programs, workshops and class visits, and several one-on-one consultations. Participants learned how to identify signals of change, understand trends, develop their own individual futures thinking practice, and explore drivers in today’s world which may be applied to various social issues.

Entrepreneur in Residence: Joëlle Jacqueline

Joëlle Jacqueline delivers a program at North York Central Library.

From October 2 to November 24, Entrepreneur in Residence Joëlle Jacqueline offered weekly in-person small business and entrepreneurship programs, and one-on-one appointments that provided personalized feedback on business ideas and plans. A total of 377 customers attended the programs, and 51 one-on-one consultations were delivered.

As a mentor with Futurpreneur Canada and StartUp Here Toronto, Joëlle is an advocate for creating opportunities and sharing knowledge and resources. Participants spoke highly of Joëlle's skills as a facilitator, coach and mentor.

The 10th Annual Joanne Fitzgerald Illustrator in Residence: Carey Sookocheff

Illustration for the 2023 Illustrator in Residence program by Carey Sookocheff.

Throughout October, Illustrator in Residence Carey Sookocheff worked with hundreds of elementary school children online and in-person at North York Central Library. Adults and teens learned about the business of becoming an illustrator through online workshops, portfolio reviews, and visits with high school and college classes. Carey also taught an online class for children’s illustrators in the Dominican Republic through a twinned project with IBBY Canada. This annual residency is sponsored by IBBY Canada, Toronto Public Library, and Canadian Urban Libraries Council.

Providing the vital ingredients for a democratic society

Celebrating International Day of Persons with Disabilities

On November 30, TPL partnered with the City of Toronto to co-host “Creating an Accessible Future: Celebrating International Day of Persons with Disabilities.” The event was attended by 30 participants in-person and 130 online, and supported by live captioning and ASL interpretation. 

Leaders from TPL and the City provided opening remarks and guest speakers Alicia Jarvis, Joanne Pak and Anika Abdullah shared about the future of accessibility in their areas of professional expertise. Alicia discussed digital accessibility and product development, offering insights into future intersections between the two. Joanne spoke about developing audio described graphic novels for all readers to enjoy. Anika shared about designing accessible and inclusive physical spaces where everyone can work, live and play.

The thought-provoking event provided an opportunity to celebrate the accomplishments made by and for persons with disabilities to remove barriers and advance inclusion in all aspects of society.

Margaret Atwood encourages Torontonians to support TPL

In December, Toronto Public Library Foundation sent out a powerful letter penned by iconic Canadian author Margaret Atwood. Her note touches on critical topics that TPL has been amplifying throughout 2023, such as intellectual freedom challenges, the Book Sanctuary Collection, and the importance of public libraries in a democratic society.

In the letter, Margaret discusses her own journey visiting Deer Park branch and encourages patrons to consider donating to their local library. The letter resonated with many in the TPL community and generated hundreds of donations (and counting!) that will be directed to TPL’s highest priority needs. Atwood says, “Every writer begins as a reader, and I was no exception. I know first-hand how access to TPL’s collections can unlock endless possibilities for learning.”

Read Margaret’s message here.

Investing in staff and an innovative service culture

Partnering with T.G. Shevchenko Central Library and the City of Toronto for Children of Kyiv

Mayor Olivia Chow with students at Kits for Kyiv held at North York Central Library on December 4, 2023.

This past fall, TPL partnered with T.G. Shevchenko Central Library for Children of Kyiv, with support from Mayor Olivia Chow's office, to design a program that could facilitate connections between children in Toronto and children in Kyiv. The collaboration resulted in Kits for Kyiv: a reinvention of the traditional pen pal exchange.

On December 4, 106 students from McKee Public School in grades 3, 4 and 5 joined us at North York Central Library, ready to tackle design thinking challenges while taking on the role of a “STEAM pal.”

During the event, participants were asked to imagine and build a prototype of a new instrument, robot or creature using assorted materials. They were then tasked with assembling a kit of materials to send to a child in Kyiv, who would undertake the same challenge. Kits included miscellaneous craft materials provided by the library, a photo of the kit creator’s prototype and a handwritten note for the recipient.

The event welcomed special guest keynotes from Mayor Olivia Chow, and Deputy Mayor Volodymyr Bondarenko who called in virtually from Kyiv. 

Positive Spaces training for staff

In 2023, TPL Pride Alliance, an employee resource group that helps foster and support an inclusive environment for 2SLGBTQ+ staff, collaborated with The 519 to continue offering TPL's mandatory Positive Spaces staff training. This training supports the work of TPL’s 2SLGBTQ+ Service Plan and TPL’s commitment to diversity, equity and inclusion. It also fosters welcoming and inclusive spaces for all gender and sexually diverse communities and our staff.

At each session, participants learned about the prohibited grounds of the Ontario Human Rights Code with a focus on Sex, Sexual Orientation, Gender Identity and Gender Expression, as well as the importance of pronouns and gender expansive language. Staff also discussed common scenarios they may encounter at work.

In 2023, 14 Sessions reached over 350 staff, including more than 130 managers and supervisory staff in sessions targeted towards these groups. Since this mandatory training was introduced in 2021, nearly 40 sessions have been delivered to over 900 staff members. In 2024, Positive Spaces training will expand to offer 25 sessions throughout the year, with the goal of reaching up to 800 staff. 

Councillor Paul Ainslie receives the OPLA James Bain Medallion

TPL Board Member Councillor Paul Ainslie was awarded the 2023 OPLA James Bain Medallion for demonstrating outstanding leadership in governing a public library in Ontario.

Councillor Ainslie has been on the Library Board since December 2006. Over the past 18 years, he has been a champion of TPL’s services at City Council and has provided invaluable guidance to the Board and TPL’s leadership team. In addition, Councillor Ainslie has provided leadership for public libraries in Ontario as a Board member and current Chair of the Federation of Ontario Public Libraries (FOPL). We are thrilled to congratulate Councillor Ainslie on receiving this well-deserved award.

The award was presented by 2023 OPLA President Ryan Moniz at the Ontario Library Association Awards Gala on January 25. Congratulations Councillor Ainslie, from everyone at TPL.

A year-end message from the City Librarian about the impacts of the ransomware attack against TPL and our commitment to restoring services starting later in January 2024 

Hello everyone,

With both gratitude and a heavy heart, I am writing to provide an update on the status of our services in the wake of the ransomware attack that occurred almost two months ago.

Firstly, I want to express our deepest appreciation for the outpouring of support we've received from the people of Toronto and beyond. Your understanding and support have been a source of strength for us during this challenging time.

While many library services continue to operate, the Library remains a crime scene as the investigation continues. We know that the personal information of our staff was stolen, and we continue to investigate the extent of the data breach with the support of cybersecurity experts.

The rise in data security and ransomware incidents affecting organizations dedicated to community well-being, including hospitals, school boards, and libraries like ours, is a disturbing reality. Public sector organizations are increasingly becoming targets, whether motivated by financial gain or sheer malice. In the case of public libraries, dedicated to equity, access to information, intellectual freedom and openness for all, this represents an attack on the very essence of civil society. This attack reminds us all to stay vigilant in the face of a danger that is unfamiliar to many of us. I encourage you to visit the Canadian Centre for Cyber Security for information, advice and guidance on this critically important issue.

While our library branches have remained open and many library services are available, some important services are not. For example, you haven’t been able to access your library account online to manage and place holds, and public computers and printing aren’t available. While for some this is an inconvenience, for many others it is much more than that. We know that we are the only access to technology for many of the most vulnerable in Toronto. Their loss of access to meet their daily needs has been especially challenging and concerning. We’ve also heard from students who rely on our computers for school work, from job seekers who rely on us to print their resume, and from people who use library computers to stay connected to family and friends back home. And we’ve heard from families, researchers and others, about how limited access to our physical collection of materials is making life harder and more expensive. It is heartbreaking to hear these stories, and the frustration is compounded when considering the reason for the disruption.

I assure you that we are working tirelessly to restore all services as quickly as possible. The complexity of the task, given our extensive network of 100 library branches, a multi-service data centre, and more than 5,000 staff and public computers, makes this task much more difficult and means we have to take a gradual and measured approach to protect and reinstate services.

Despite the challenges, our city has continued to make good use of library services since the cyberattack:

• Almost half a million physical materials have been borrowed, manually checked out by staff.
• In addition to this, the increased borrowing of ebooks, eaudiobooks and digital magazines has pushed us over 11 million digital checkouts in 2023, surpassing our goal for the year by almost one million.
• Close to 10,000 people have registered for a new library card.
• Torontonians continue to visit us in the branches and online to attend programs. This has been especially important for the city’s children and youth, who have participated in our many after-school programs, and have visited our Youth Hubs, which have remained open throughout.

This wouldn’t be possible without the dedicated work of library staff – from information technology experts and frontline staff in branches, to administration staff supporting library operations, and customer service representatives answering your questions and getting you the information you need; and to the many staff who will soon be processing the more than one million returned and newly purchased library materials, getting them ready for you once our circulation technology is reconnected to our network. To all of these talented and committed library staff, along with so many more, I extend my heartfelt thanks.

Our top priorities continue to be reinstating our website and public computers, with these services set to return gradually beginning later in January. It’s taking longer to reinstate our services than any of us would like, but we need to be extremely careful that we’re bringing everything back safely and doing everything we can'to prevent future attacks.

Our services may look a little different when we first bring them back, but we will work to make them as clear and easy to use as possible. We will update tpl.ca as more information becomes available.

It’s a long road ahead but we are looking forward to a full return. Although these criminals have hurt us, they certainly have not deterred us from fulfilling our mission of providing free and equitable access to library services to meet the changing needs of the people of Toronto.

We are all looking forward to coming back stronger than ever in 2024. Until then, I sincerely thank you for your support and understanding and wish you a joyous and peaceful holiday season.

Vickery Bowles

Below is my report for the December 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

1000 Reads Before Kindergarten

TPL launched the 1000 Reads Before Kindergarten online reading challenge to help paren'ts and caregivers build a lifelong love of reading and critical early literacy skills in their children from birth to five years old. The goal is for families to read a thousand books together before kindergarten. Families have the flexibility to read at their own pace and choose books in any format and language. They can'track their progress on the Beanstack Tracker App or on downloadable log sheets, earn certificates, get book recommendations and more.

The challenge provides paren'ts with a fun and manageable strategy for introducing reading, encourages paren't-child bonding and aligns with TPL’s Ready for Reading suite of programs and services. Studies show that reading together helps build a lifelong love of reading and sets a foundation for school success. In just a few short weeks, we've had over 110 families join the challenge and expect this number to grow in the coming months.

Launch of first colour edition of Young Voices Magazine

Teen contributors, teen volunteers, guest editors and staff at North York Central Library.

TPL recently launched the first ever colour edition of Young Voices Magazine, TPL’s publication of writing and art created and selected by Toronto teens. It was exciting to gather together this year's teen contributors, teen volunteers, guest editors and staff to launch the magazine. Our Young Voices Teen Council members selected the 88 published pieces from a total of 480 submissions with support from guest editors and staff. We congratulated the talented young writers and artists featured in the magazine and heard from them about their work and their excitement of being published. They were joined by friends, family members and teachers at the event at North York Central Library.

Broadening Toronto's digital access and inclusion

Inaugural Digital Expo spotlights AI and emerging technology

Panelists from The Importance of Understanding and Staying Safe with New Technologies that Use AI Models (left to right): Angelin Francis, Alice Xu, Daniel Konikoff, Nisarg Shah.

On September 30, TPL welcomed nearly 100 guests to its inaugural Digital Expo at North York Central Library. Local agencies and industry leaders in the fields of artificial intelligence (AI), smart cities, data privacy, big data, and open data who discussed the importance of knowing and staying safe in today’s ever-changing digital world.

The event began with a keynote about trustworthy AI by Associate Professor Peter Lewis from Ontario Tech University, and concluded with a team from York University presenting their research on clickbait and Terms of Use when using the internet. The Expo also featured exhibitors from local communities including Canada Learning Code, Provocation Ideas Festival, the City of Toronto Connected Community Team, and Literacy AI. The Expo kicked off Digital Inclusion Week, a week that promotes digital literacy and inclusion through technology training programs.

What does it mean to be a digital citizen?

Pictured left to right: TPL Board member Councillor Paul Ainslie, Fiona O’Connor, Ramona Pringle, Kathryn Hill, Lisa Fender, Jolin Joseph and Jarret Leaman.

On October 25, TPL celebrated Digital Citizen Day with MediaSmarts by hosting a thought-provoking panel discussion, featuring academic, not-for-profit, media and tech sector experts, about the challenges and opportunities faced by digital citizens today. TPL Board Member Councillor Paul Ainslie opened the event, held at Toronto Reference Library, with a few words on the importance of what it means to be a digital citizen. During the moderated discussion, various themes were explored including strategies to foster a more inclusive online community, combating online hate, how to stop the spread of false information, and ethical considerations online users should pay attention to when using emerging technologies, such as fact checking. The lively discussion was enjoyed by nearly 40 attendees.

Building pathways for workforce development

Successful inaugural Autism Employment Expo supports community need

The Autism Employment Expo kicked off with a keynote from Andreas Souvaliotis, entrepreneur and author of the memoir, ‘Misfit: Autistic. Gay. Immigrant. Changemaker.’

On October 26, over 200 guests attended TPL’s first Autism Employment Expo at North York Central Library’s Concourse Event Space. Autistic job seekers had the opportunity to hear inspiring talks, participate in skills-building workshops, meet employers and service providers, and connect with TPL resources. The event was featured on Toronto.com and CBC Metro Morning, helping attract visitors from as far as Parry Sound, Ontario and Buffalo, New York.

Feedback was very positive. One guest noted in a survey that “there was an undeniable mood of hope, progress, understanding and inclusivity… (TPL) can show the way for (other) organizations to follow.” Another guest said “the event was extremely well organized… Fidget toys and colour-coded communication labels were a thoughtful touch that made us feel seen and understood.”

The Autism Employment Expo was the successful submission from the 2022 City Librarian’s Innovation Challenge, submitted by librarians Tim Feller and Melanie LaFleche. The team conducted research and consulted with autistic adults and service providers, which helped shape the sensory-aware event, which included sensory kit materials and a quiet room for guests.

Providing the vital ingredients for a democratic society

Tower of Banned Books art display

Tower of Banned Books art installation displayed in the atrium of Toronto Reference Library.

On October 25, Toronto Reference Library unveiled the Tower of Banned Books art installation created by Canadian artist Kelly McCray. The tower is prominently displayed on the main floor of the library and will remain until the end of the year. It comprises 400 used books, many of which have been challenged, censored or banned over the years.

The Tower of Banned Books is part of TPL’s intellectual freedom series exploring what’s at stake when intellectual freedom is threatened. The installation draws awareness to the issue of threats to intellectual freedom and encourages conversation about the consequences of literary censorship. TPL recognizes the repercussions of literary censorship and is committed to promoting and defending intellectual freedom.

Our Dance of Revolution film screening

TPL staff join Mykel Hall and Hollywood Jade on stage to commemorate the completion of the program. From left to right: Lesley Freedman, Rachelle Gooden, Hollywood Jade, Mykel Hall (DJ Blackcat), Courtney Cardozo, and Alice Moore.

Toronto Public Library’s 2SLGBTQ+ Services Committee collaborated with Equity and Inclusion Services to host a special public screening of the multiple award-winning film Our Dance of Revolution on November 2. The film follows the powerful history of Toronto’s Black Queer Community and the undeniable contributions the group continues to make to the fabric of our city. The screening took place at Palmerston branch and featured renowned Black Queer guests, Mykel Hall (DJ Blackcat) and interviewer Hollywood Jade. Program attendees participated in a Q&A segment after the film which generated profound conversation about honouring those who have paved the road before us. This event highlights our commitment to increase programming which reflects and celebrates 2SLGBTQ+ communities through an intersectional lens.

Library Settlement Partnerships (LSP) celebrates its 16th anniversary

The Toronto Si-Zhu Chinese Music Ensemble performing “Dan of the Golden Snake” at Toronto Reference Library as part of LSP Week celebrations. (Marcia Dubsky/Toronto Observer)

Library Settlement Partnerships (LSP) celebrates its 16th anniversary this October; in-person events returned for the first time since 2019. TPL has been helping newcomers with their settlement needs through LSP by working with seven local settlement agencies since 2007. A recent article in the Toronto Observer featured the performance by the Toronto Si-Zhu Chinese Music Ensemble, just one of 14 events that happened across Toronto from October 10 to 21. The article also highlighted the impact and importance of LSP services for newcomers and this year’s LSP Week theme “Build Connections” – empowering everyone to rebuild personal and social connections following the pandemic.

At this time, all 15 LSP branches offer one-on-one referral support and group sessions. This service is funded by Immigration, Refugees and Citizenship Canada (IRCC).

Watch the Toronto Si-Zhu Chinese Music Ensemble performing “Dan of the Golden Snake” at Toronto Reference Library as part of LSP Week celebrations. (Credit: Marcia Dubsky/Toronto Observer).

I’m Library People Day in Toronto

Mayor Chow’s proclamation for I’m Library People Day in the City of Toronto

Mayor Olivia Chow proclaimed October 11 as I’m Library People Day in the City of Toronto. Library lovers took to social media throughout the day to share their appreciation for TPL, highlighting the exceptional programs, service, spaces and collections available to all Torontonians. In celebration of the day, the Foundation launched a limited edition I’m Library People mug with partial proceeds being donated to the Library (available to purchase at Balzac’s Café locations and Spacing Store at 401 Richmond St. W).

Investing in staff and an innovative service culture

Youth Services Professional Development Day

Staff attending the Youth Services Professional Development Day

On November 1, staff from across TPL gathered for an afternoon of learning and networking at this year's Youth Services Professional Development Day. The event drew 72 staff at various levels in both youth-dedicated and more generalist roles. Keynote speaker Lillian Allen, Toronto's Poet Laureate, recounted stories of growth in the young people she has mentored as a creative writing professor and the pride she takes in her vocation working with youth. Representatives from youth-serving agency Strides Toronto provided an overview of their services, and TPL staff member Hailey Mullock shared strategies for program planning.

Lisa Heggum, manager of Youth Services at TPL, highlighted the year's achievements and next year's areas of focus including creating more opportunities for learning and collaboration in TPL's youth staff community. In table discussions, staff shared their experiences and ideas about programming and identified priorities for the new year. With the inclusion of ice breakers as well as meditation and stretch breaks throughout, the afternoon was designed to strike a balance between thoughtful presentations and discussions and fun, grounded and joyful play, movement and rest.

What’s at stake when voices are silenced, civil discourse erodes and access to information is narrowed? How are challenges to intellectual freedom shaping and impacting our way of life? How can we protect free thought and ideas?

Freedom of expression and information are being threatened in Canada and worldwide. Now is the time to have open, meaningful and respectful dialogue and debate about what’s at stake.

We’re starting these critical conversations with events, civil forums and installations. We invite you to challenge your perspectives, engage with new ideas, learn from one another and – most importantly – join the conversation.

This series is part of our On Civil Society programming and generously funded in part by the Toronto Public Library Foundation.

Events and civil forums

That’s a wrap on our 2023 season! But the conversation doesn’t stop here. We’re hosting more thought-provoking guests in 2024. Check back in the new year for the new line-up. 

Past events and civil forums

This fall, we heard from global activists, warrior librarians, big tech whistleblowers, human rights leaders and others who are defending intellectual freedom in the face of war, legal harassment, misinformation and censorship. Watch recordings of our 2023 season: 

• Generation of Lost Causes 
• Who’s Watching Big Tech? 
• I’ll Burn That Bridge When I Get To It 
• A Prisoner’s Right to Information
• Warrior Librarians of Ukraine
• Opposition Denied
• When Critical Voices Are Silenced
• Free People Read Freely – If They’re Allowed
• Libraries as Battlegrounds

Installation

The Book Sanctuary

Fourth floor, Toronto Reference Library

These 50 adult, teen and children’s books from across our collections represent titles that have been challenged, censored or removed from a public library or school in North America. Explore the collection to learn why these books were challenged. 

Reflections from the City Librarian

Read a message from Vickery Bowles about the importance of our new series and how libraries are uniquely positioned to host and facilitate these conversations.

What is intellectual freedom?

According to the American Library Association, intellectual freedom is the right of every individual to both seek and receive information from all points of view without restriction. It provides for free access to all expressions of ideas through which any and all sides of a question, cause or movement may be explored.

Below is my report for the October 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Launch of the Feeding Young Minds Initiative

Enjoying a snack at Albion branch’s After School Club.

In response to the growing food insecurity challenges in our city, the TPL Foundation established the Feeding Young Minds Initiative to ensure that kids receive the fuel they need to succeed. Launched in September, healthy snacks are now available during TPL’s After School Clubs at 30 library branches across the city. During the school year, After School Clubs provide weekly activities and learning support for kids ages 6-12. Activities vary from branch to branch, and are designed to suit the needs and interests of local participants.

We are grateful to our Lead Donor, the Moez and Marissa Kassam Foundation, for their visionary support in establishing the Feeding Young Minds Initiative, and Supporting Donors, Phil Cowperthwaite and Sue Hunter, and Adrian and Ange Rocca for their generous commitment.

National Day for Truth and Reconciliation / Orange Shirt Day

A book display at Toronto Reference Library for National Day for Truth and Reconciliation.

September 30 marked both National Day for Truth and Reconciliation and Orange Shirt Day. TPL continues to play an important role in the Reconciliation process by helping to facilitate public education and awareness on Truth and Reconciliation in our physical and virtual spaces.

In September, TPL hosted programs, exhibits, and book displays that furthered learning on topics such as colonialism, the legacy of residential schools, Indigenous justice, and suggestions for walking a path toward Reconciliation. Our National Day for Truth and Reconciliation blog features links to several resources, including the Reading for Reconciliation booklist, available year-round and refreshed annually.

Within the organization, TPL focused on building staff capacity through training opportunities, learning resources and reflection. Staff were encouraged to wear orange on and around September 30 to honour children who never returned home, Survivors, their families and communities.

Foodie Festival returns to Albion branch

The Rexdale community gathering for the Foodie Festival at Albion branch.

On August 25, our Albion branch hosted the Foodie Festival, in partnership with Rexdale Community Health Centre. It was a unique, free and delicious community event.

Over 3,000 participants came out to enjoy more than 5,000 free food samples and watch dance, spoken word, drumming and DJ performances. Many agencies provided information and activities, including local beekeepers, Black Creek Community Farm and North York Harvest Food Bank. Inside the branch, Albion’s Teen Council hosted a book sale and staff offered 3D printing demonstrations. The festival brings attention to food security issues in Rexdale, providing residents with knowledge and connections to local food and health services.

This seventh annual Foodie Fest — and first post-pandemic — was a huge success thanks to the hard work of library staff and community partners, including lead supporters Adrian and Ange Rocca. We look forward to an even bigger event in 2024!

Broadening Toronto's digital access and inclusion

Filmmaker hosts residency about post production

Innovator in Residence, Tobias Williams, at Agincourt branch.

Over the summer, Agincourt branch hosted a 10-week Innovator in Residence program focused on filmmaking post production. Tobias Williams, an experimental animator and educator, conducted 30 programs and classes.

Classes included introductions to Adobe After Effects and Blender, where participants learned compositing, visual effects, motion graphics and character animation. Tobias led a series of lectures and a panel discussion on a wide range of topics including composition, cinematic lighting, the language of film, and the current state of the film industry in Canada. Customers also had the opportunity to schedule one-on-one appointments with Tobias to discuss questions related to filmmaking post-production.

The Agincourt community welcomed Tobias enthusiastically with over 200 customers participating in the Innovator in Residence program.

Expanding Play & Learn STEM Kits service across the city

Playing with Snap Circuits at Albion branch.

Over the last year, TPL expanded its Play & Learn STEM Kits service from 25 to 97 branches across the city, providing children and families with access to more consistent digital literacy and STEM programming in their neighbourhood.

More customers can now engage in hands-on learning using the latest and most popular STEM equipment, including Dash & Dot robots, Sphero BOLTs and Snap Circuits. Whether they’re participating in a library program or a school visit, children have been enjoying coding with the new Play & Learn STEM Kits and are eager to create and solve robotics challenges with each other.

Providing the vital ingredients for a democratic society

Launch of the intellectual freedom series

Examples of posters that appeared throughout the city as part of TPL’s intellectual freedom campaign.

This fall, TPL launched a new, year-long programing series that asks: What’s at stake when intellectual freedom is threatened? The series features critical conversations with events, civil forums and installations, inviting Torontonians to challenge their perspectives, engage with new ideas, and join the conversation.

The series started on September 11 with a library-sector event featuring Tracie D. Hall, Executive Director of the American Library Association, in conversation with Vickery Bowles. That same evening, Hall took to the Appel Salon stage with writer Omar El Akkad to discuss what’s at stake when libraries are caught in culture wars. To raise awareness of the series, and the topic of intellectual freedom in general, TPL kicked off a city-wide campaign that same day with subway station posters, street posters and social media across our channels. The series was featured on CityNews and Toronto.com.

TPL at the TIFF Next Wave Block Party on Festival Street

TPL staff Nicole, Tessie, Vanessa and Teresa at the TIFF Next Wave Block Party.

On September 9, TPL participated at the Toronto International Film Festival (TIFF) Next Wave Block Party on Festival Street. The TPL booth “premiere” was a huge success as staff engaged with over 400 visitors and issued or renewed more than 30 library cards.

The international appeal of TIFF allowed staff to engage with many younger adult newcomers, with one commenting, “I arrived just two months ago and didn’t know about all these resources at the library!” Visitors were especially interested in our Spin to Win library trivia wheel and were excited to make TIFF film-related buttons.

Thank you to Youth Services staff, including members of the Young Voices Magazine Work Group, who worked the event.

TPL at Deputy Mayor Morley’s Fall Fest

Stephanie De Concilys, Branch Head at Long Branch, at the Fall Fest.

On October 2, staff from Long Branch and Runnymede branch participated in Deputy Mayor Morley’s Fall Fest at Fairfield Park. Deputy Mayor Morley, also a Toronto Public Library Board member, brought many residents and community organizations together for this event on a wonderfully sunny afternoon to enjoy family-friendly activities and a barbecue. Library staff connected with familiar faces and made new friends.

Building connections with Library Settlement Partnerships

During the month of October, TPL celebrated Library Settlement Partnerships (LSP) Week which featured a number of in-person events and programs. Since 2007, TPL has been helping newcomers with their settlement needs through LSP by working with seven local settlement agencies. Every October, partners collaborate to host the annual LSP Week celebration. This year marks LSP’s 16th anniversary and the theme, “Build Connections,” empowers everyone to rebuild personal and social connections following the pandemic.

At this time, all 15 LSP branches offer one-on-one referral support and group sessions. In 2022, LSP served more than 32,200 newcomers and delivered over 740 programs. This service is funded by Immigration, Refugees and Citizenship Canada (IRCC).

CUI Releases OVERDUE: The Case for Canada’s Public Libraries

The Canadian Urban Institute (CUI) and Canadian Urban Libraries Council / Conseil des Bibliothèques Urbaines du Canada (CULC/CBUC) announced the release of OVERDUE: The Case for Canada’s Public Libraries on October 4. The report details the significance of public libraries for Canada’s post-pandemic recovery, competitiveness, and resilience and calls for renewed and diversified investment from all levels of government.

OVERDUE is the product of three years of CUI’s engagement with Canada’s urban public libraries through the COVID-19 pandemic. Findings show that by providing critical supports – access to knowledge, culture, health, reconciliation, belonging, and our democracy – Canada’s public libraries are quietly fulfilling the core mandates of every order of government. CUI’s research sheds light on the crucial role Canada’s public libraries play in enabling governments to meet their obligations and strengthen the common good.

2023 Toronto Book Awards

Georgiana Uhlyarik holding the 2023 Toronto Book Award alongside TPL City Librarian Vickery Bowles and the book cover of “Moving the Museum: Indigenous + Canadian Art at the AGO.”

The winners of the 49th annual Toronto Book Awards were announced at a special prize ceremony on October 10 in the Concourse Event Space at North York Central Library. Presented in partnership with the City of Toronto and hosted by The Social’s Jessica Allen, Toronto Book Award finalists Sophie Jai, Georgiana Uhlyarik, and Sheila Murray, and other notable Torontonians were in attendance to celebrate the City and its literary accomplishments.

Wanda Nanibush and Georgiana Uhlyarik were awarded the 2023 Toronto Book Award for their book “Moving the Museum: Indigenous + Canadian Art at the AGO,” published by Goose Lane Editions. “Moving the Museum” was chosen from shortlisted finalists that also included “Finding Edward” by Sheila Murray, “Wild Fires” by Sophie Jai, “Clara at the Door with a Revolver” by Carolyn Whitzman and “Nomenclature” by Dionne Brand.

This year's shortlisted titles reflect the creativity and diversity of Toronto's literary community, and these stories inspired by the City will leave a lasting impact on readers. The library congratulates the 2023 winners and nominated authors.

Investing in staff and an innovative service culture

Staff boost digital literacy skills at the 2023 User Education Conference

Conference participants working together in the Concourse Event Space to design a new tech class.

On September 19, staff from several TPL divisions gathered for the 2023 User Education Conference. Keynote speaker Julie Dirksen, author of Design for How People Learn, kicked off the day with an interactive discussion on the science of attention and learning engagement. Her presentation featured practical advice for developing digital literacy classes using effective teaching principles.

Attendees participated in hands-on, staff-led workshops on Python, Audacity, Acrobat DC, Inkscape, Excel, scanning and photo editing with Adobe Photoshop, and video editing. This helped enhance skills for providing relevant and innovative digital literacy programs. In 2022, TPL hosted 1,261 digital literacy programs for 8,628 learners. Based on survey responses, digital literacy programs had a customer satisfaction rate of 96% and continue to be in high demand.

Anniversary of the “Today I Learned” group

In September 2022, TPL's Today I Learned (TIL) group launched on Yammer (an internal social network), as a step forward in TPL's evolution to a learning culture. TIL is a place for staff to share something they have learned recently, about any topic — work-related or not. In its first year, the group grew to 214 members with representation from all TPL divisions.

When the group launched, five TIL administrators each committed to post once a week to populate the initial content stream. The group soon took on a life of its own as many staff began to participate. To date, 43 people have contributed 215 different posts! There are posts on a broad range of topics, from technology to zoology, from history to pop culture, and so much more. This initiative has been a wonderful way to encourage staff to share and celebrate all things learning.

2SLGBTQ+ Services Exchange

Rainbow senior and community activist, leZlie lee kam and a TPL staff member at the 2SLGBTQ+ Services Exchange.

On September 20, we hosted our first 2SLGBTQ+ Services Exchange for staff and service partners. Staff heard inspiring presentations from Friends of Ruby, Toronto Aces and Aros, leZlie lee kam, Drag King Camilo el Salsero, and the City’s Indigenous Affairs Office. The purpose of the training day was to highlight the rich diversity of 2SLGBTQ+ communities in Toronto, and create opportunities for our service partners and staff to connect.

This training opportunity highlights our commitment to building staff skills to support the development and delivery of informed library services to 2SLGBTQ+ Torontonians. It also aligns with our strategic priorities and our focus on equity. We look forward to collaborating with more 2SLGBTQ+ organizations on future trainings and system-wide partnerships.

This year marks the third year of the National Day for Truth and Reconciliation. While September 30 may be the day that we remember and learn, truth and reconciliation is a year-round initiative. To support your continued learning on truth and reconciliation, we've compiled a list of physical and online resources, including events, at TPL and beyond. 

Library resources 

Blogs

Read previously-published blogs on various topics:

• Truth and Reconciliation: A Guide for Newcomers
• Preserving and Revitalizing Indigenous Languages
• Indigenous Science Fiction
• An Illustrated Book by an Indigenous Creator: Picks for the TPL Reading Challenge

Book lists

Browse recommended reads for children, teens and adults:

• Orange Shirt Day – Learn more about Orange Shirt Day and the legacy of Indian residential schools.
• Reading for Reconciliation – Explore topics like colonialism, residential schools, Indigenous justice and suggestions for a path forwards.
• Read Indigenous – Discover books that amplify the voices of Indigenous authors, Knowledge Keepers and illustrators.

Exhibit

Experience Residential School Survivors: Honouring the Memory, an augmented reality exhibit. Bring a phone or tablet with a camera and  headphones to hear the stories of residential school survivors from across Canada. Created by the Weengushk Film Institute and StoryLab 360, this travelling exhibit will be at different branches across the city until the end of 2023. 

Programs

This fall, there are a variety of programs happening in-branch and online, including drumming, documentary film screenings, and book talks and clubs featuring Indigenous authors. All upcoming and previously aired programs can be found on the Indigenous Celebrations page.

Non-library resources 

Events

Indigenous Legacy Gathering
September 29 and 30, 7 am – 8 pm | Nathan Phillips Square
Check out this two day gathering featuring a sunrise ceremony, stage presentations on a variety of topics, attend workshops and check out the artisan marketplace.

Native Child and Family Services of Toronto 26th Annual Pow Wow
September 30, 12 pm – 5 pm | Dufferin Grove Park
Check out this annual pow wow hosted by Native Child and Family Services of Toronto! Grand entry for the pow wow begins at 12 pm.

Tkaronto Open
September 30, 12 – 4 pm | Union Station (West Wing)
A free, tournament-style competition of Indigenous traditional dance, featuring Jingle Dress Dance. Seating is limited. 

National Centre for Truth and Reconciliation resources

From September 25-30, the National Centre for Truth and Reconciliation is offering a series of programs on topics related to truth and reconciliation: 

• Free, virtual programs for educators and students from Grades 1-12 
• Free, virtual lunch and learn sessions for the general public

In addition, the organization hosts an Interactive Map: Indian Residential Schools in Canada and the United States of America. This map also marks the locations of Indian hospitals, Indigenous communities and locations of TRC hearings and events. 

Mental health support

Learning and talking about Indian residential schools and their legacies can put strain on one's mental wellbeing. Days like National Day for Truth and Reconciliation can also be difficult for Indigenous community members. If you need support, please reach out to the following mental health resources.

Resources for everyone

Talk Suicide Canada – Call 1-833-456-4566 or text 45645 (all ages)

Kids Help Phone – Call 1-800-668-6868 or text 686868 (for children)

Good2Talk – Call 1-866-925-5454 or text "GOOD2TALKON" to 686868 (for postsecondary students)

Resources for Indigenous communities

Hope for Wellness Helpline – Call 1-855-3310 or use the chat box on their website

Native Youth Crisis Line – Call 1-877-209-1266

National Indian Residential School Crisis Line – Call 1-866-925-4419.

Edits

September 19, 2023: Edited to include more upcoming, free-to-attend events occurring in the City of Toronto.

Below is my report for the September 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Four revitalized branches reopened across the city this summer

York Woods staff welcome customers back to their newly renovated branch

We reopened the York Woods branch on July 17 after a three-and-a-half-year renovation. The stunning revitalized library at Jane and Finch includes a beautiful new entrance and atrium on the main floor, expanded public space, seating and a prominent street presence. It’s a really welcoming space with exciting new features and services tailored to the local community, including a Youth Hub, a Digital Innovation Hub and a Musical Instrument Lending Library. You can read more about the new branch in our July press release.

During the summer, we also reopened Mount Pleasant branch, Armour Heights branch as well as Ethennonnhawahstihnen’ – the relocated Bayview branch which almost doubled in size and is TPL’s first collaboration with the Huron-Wendat Nation. TPL is hosting an official opening event for Ethennonnhawahstihnen’ in the fall.

Honouring Raymond Moriyama

Raymond Moriyama (left) at the opening of the Toronto Reference Library (right).

Raymond Moriyama, one of Canada’s most prominent and celebrated architects, died on September 1, 2023. His unique vision for many iconic buildings, including Toronto Reference Library, has left an indelible mark on Toronto and beyond. To mark his passing, we prominently highlighted a blog post on our homepage and social media that explores his unique vision for the Toronto Reference Library, which opened in 1977. To quote Moriyama from the September 1977 issue of American Libraries, “The intent is to create a dignified and happy place for the mind, to encourage self-help, to allow people to explore and make their own connections.” Moriyama & Teshima Architects went on to design the North York Central Library in 1987. Watch this moving Toronto Public Library Foundation video featuring Canadian author Joy Kogawa speaking about her connection to Raymond Moriyama, and to the library.

Introducing our Social Services Team

In July, we began a partnership with the Gerstein Crisis Centre, forming TPL’s new Social Services Team. Stemming from a 2019 Needs Assessment, we identified the need to make our spaces more inclusive for vulnerable customers and to support staff with additional on-site community services.

This pilot is a free public service to customers experiencing mental health challenges, addictions, financial challenges, and homelessness or precarious housing. Gerstein staff, working with TPL staff, offer low-barrier mental health and crisis supports and programs in our branches for those in need.

This one-year pilot spans four branches, primarily focusing on services at Toronto Reference Library and Lillian H. Smith with additional resources and programming available at Sanderson and Fort York. To learn more visit, the our new webpage.

Our partnership is already making a big difference and sparking incredible success stories – from customers accessing crucial medical care on-site, to homeless refugees finding shelter. Gerstein's support extends beyond the library walls, to excluded/trespassing customers as well. This collaboration is a step towards a more caring and inclusive library experience for all in Toronto.

The TPL Foundation supports this pilot with generous donations by Shawn Kimel and Kate Schatzky, and the Maytree Foundation.

Celebrating Emancipation Month with an inspiring event at NYCL

Dr. Julius Garvey and his grandson Chase on stage with Aina-Nia Ayodele

On August 4, TPL hosted a partnered event featuring Dr. Julius Garvey, son of Marcus Garvey, in an engaging conversation at North York Central Library with Aina-Nia, a spiritual activist from Toronto. With almost 200 people in attendance, the event empowered Black youth to be proud of who they are and where they come from. It was an opportunity for people to unite, learn, and build connections. The event began with a powerful ceremony as Dr. Garvey raised the Black Liberation flag at Mel Lastman Square.

After the talk, GQ Flacco, also known as Njau Osborne, winner of the Emancipation Day speech writing contest, delivered the heartfelt piece while wearing TPL's "Poetry Saved our Lives" t-shirt. He also expressed his admiration for the library's poetry program. The event was live-streamed and a recording can be viewed through the City of Toronto Emancipation Month webpage.

This event was supported by the City of Toronto's Confronting Anti-Black Racism Unit, Community partners Network for Advancement of Black Communities, Global African Communities Network, and African Caribbean Food Market.

Welcoming children and families to S. Walter Stewart’s new Sensory Room

Sensory Room at S. Walter Stewart branch

We are pleased to launch TPL's first Sensory Room at S. Walter Stewart branch. This child-led, interactive space provides an inclusive, accessible environment for all children and their families or caregivers.

This unique space has been created with children with sensory processing needs in mind. There are many interactive features to explore, including textured wall elements, an image projector, a fibre optic wall carpet, and an air tube that changes colours in response to a touch control pad.

Visitors can book a 60-minute session by calling 416-396-3975 or asking at the Children’s Desk at S. Walter Stewart branch.

The Sensory Room is the first of its kind at TPL and was made possible through a generous bequest gift made in memory of former elementary school librarian Jae Blue by her family and friends.

National Indigenous History Month programs

Tribal Vision Dance at Albert Campbell branch to perform and teach about Indigenous dancing

Our branches welcomed many Indigenous presenters and performers in celebration of National Indigenous History Month in June, also known as Indigenous Peoples’ Month.

We offered many Indigenous-led programs sharing the cultures, diversity, history and heritage of First Nations, Inuit and Métis Peoples. From learning about Haudenosaunee pow wow culture, and exploring Indigenous diplomatic practices during the early and middle encounter periods, to learning how to live in solidarity with Indigenous communities, the programs were engaging, sparking thoughtful questions and meaningful conversations in our spaces.

Beyond June, TPL offers Indigenous-led programming year-round as well. Visit the Indigenous Celebrations webpage for the latest lineup. 

Exhibit in honour of residential school Survivors

The exhibit at Woodside Square branch

In June, we began hosting a new and interactive exhibit in a number of our branches to educate library visitors about the history and legacy of residential schools. The exhibit called "Residential School Survivors: Honouring the Memory," was created by the Weengushk Film Institute and the 360 Story Lab, and uses augmented reality technology to share the experiences of residential school Survivors. Visitors can learn about locations of Residential Schools in Canada and using their phone, they can listen to stories told by Survivors.

This partnership is one example of our dedication to Reconciliation by bringing together Indigenous and non-Indigenous communities in culturally safe and relevant spaces, and helping to facilitate public education and awareness on Truth and Reconciliation, residential schools and treaty relationships.

So far, the exhibit has been on display at Toronto Reference Library, Fairview, Woodside Square and Richview branches. Our partnership also garnered media attention, with coverage featured on Toronto.com. The exhibit will continue to travel to different branches through the end of the year, to share this experience with more Torontonians.

Summer Wonder and TD Summer Reading Club 2023

Summer Wonder and the TD Summer Reading Club ran from June 24 to September 2. Throughout the summer, TPL offered 52 featured programs focused on STEM and the arts, as well as author and illustrator visits. We also ran 33 French language programs and 26 camps, 12 of which were led by our Pop-Up Learning Labs team.

Most impressive of all were the 74 Wonder Workshops led by talented staff across 47 branches! During these programs, kids learned about design thinking as they prototyped solutions to challenges like space travel, adapting to climate change, and supporting endangered ecosystems.

Barbara Frum branch hosted a Butterfly Challenge Wonder Workshop where participants learned about butterflies and their ecosystems. Each child created their own garden where butterflies could thrive.

This year also marked TPL’s third summer with the Beanstack Reading Tracking app, a tool that promotes literacy and encourages families to read all summer long. Between June 24 to September 2, 2,076 kids signed up for one of three challenges available in the app. Throughout the summer kids earned 3,128 virtual badges and logged over 4,089 books read on Beanstack!

Outreach to TDSB Summer Model Schools

During the summer, TPL supports TDSB Summer Model Schools (TDSRC) by conducting visits to participating locations. The Model Schools for Inner Cities program aims to increase access and opportunities for all students.

This year, TPL staff completed 28 visits with 2,000 student participants. Students learned about TPL resources and programs like Summer Wonder, TD Summer Reading Club, After School Clubs, and more. Students were especially interested in the Musical Instrument Lending Library and excited to try out some of TPL’s robotics equipment. They also had the opportunity to register for library cards and join the TDSRC.

Building pathways for workforce development

Learners graduate from Let’s Learn Tech courses

Learners from the IT Essentials course celebrate during the graduation ceremony.

TPL’s Let’s Learn Tech service provides workforce development opportunities and removes employment barriers by introducing technology concepts necessary for the modern workplace. In addition to self-paced courses on Cisco’s Networking Academy platform, learners can attend online or in-person learning circle classes facilitated by TPL staff, leveraging a peer-to-peer learning model in a welcoming and supportive environment.

So far this year, 79 learners have completed Let’s Learn Tech learning circle courses. In the Level Up Tech Python Essentials course, 46 learners completed the 12-week class and are on track to obtain PCAP certification. Another 33 learners completed the 8-month IT Essentials course, where they learned to install, configure and troubleshoot computers, mobile devices and software. These graduates are on the path to obtain CompTIA A+ certification.

Congratulations to all graduates! New cohorts of IT Essentials and Level Up Tech begin this fall.

Level Up Tech Python Essentials and IT Essentials are generously funded by donations to the TPL Foundation from Bank of America and the Metcalf Foundation.

Broadening Toronto's digital access and inclusion

Open Data's impact explored in panel discussion

On June 7, in the Toronto Reference Library Atrium, we hosted a panel discussion about open data and how it can shape a better Toronto. The panelists shared real-world stories that illustrated what open data can do, both its potential and shortcomings. With 34 people in attendance, the audience was very engaged and asked many insightful questions. You can watch the event on YouTube:

Panelists included Joseph Lalonde, Data & Analytics Manager at TPL; Denis Carr, Supervisor of the City of Toronto's Open Data program; and Xavier Richer Vis, Toronto-based investigative journalist. The event was moderated by Tai Hunh, Creative Director at the University Health Network’s OpenLab and a member of TPL's Innovation Council.

We also recently updated our Open Data webpage to enhance access to TPL’s extensive collection of open data sets and provide resources for visitors to learn more.

Concert showcasing AI technologies

Musicians performed a piece that inspired the AI-generated image on the TV screen

On June 9, we hosted a live concert at the Toronto Reference Library showcasing the power of AI technologies. The performance brought together talented musicians and software artists, who collaborated to craft musical sets combined with AI generative art to explore harmony between human performance and computer-generated imagery. As the band performed a unique blend of Indian classical and modern sounds, the screen behind them came to life with images created by AI-powered software.

The event, attended by more than 90 people, also featured a discussion moderated by Jason Cullimore, who completed our Innovator in Residence program on music theory and technologies in Fall 2022. Jason sparked a conversation about how human creativity and technological innovation can coexist and how new technological advancements can be included in our own creative process.

The event was part of TPL’s ongoing Eye on AI series and was hosted in partnership with Provocation Ideas Festival, an initiative aimed to engage communities in vibrant public discussions that focus on art, theatre, film, music, storytelling and more.

Providing the vital ingredients for a democratic society

Welcoming Little Amal to Toronto

Little Amal received their first TPL library card from TPL staff Sury

On June 8,  Little Amal, a 12-foot tall puppet of a Syrian refugee, made a stop at Albert Campbell Square in Scarborough as part of their North America journey. The Walk with Amal Toronto began downtown and the journey lasted for five days. The event is meant to build awareness around refugees and newcomers in our City.

In anticipation of their arrival, Scarborough Civic Centre branch hosted a literary workshop where youth recorded their unique poetry pieces for broadcast on the big day. Little Amal was also presented with their first TPL card, which they happily accepted. During the visit, Little Amal danced and interacted with community members of all ages. Many other local organizations attended the event to welcome Little Amal with live music, dance, and visual arts performances.

Supporting asylum seekers with Bookmobile outreach visits

Team of TPL and Red Cross staff who helped make the special Bookmobile outreach visits possible

TPL is a part of the City of Toronto’s coordinated response to support asylum seekers. To support this work, the Bookmobile made special visits to two temporary lodging sites in August. More than 70 customers visited the Bookmobile, and 170 new library memberships were registered, providing everyone with access to in-branch computers and readily available online resources. Additionally, TPL staff shared relevant library services and information, such as closest TPL branches and settlement services. Many shared that they were impressed with the Bookmobile and appreciate TPL’s timely offerings.

TPL participates in the CNE

Some of the TPL staff who helped out with event in front Big Blue. Pictured L-R: David Hon, Stephen Johnston, Roman Svab, Dane Graham, Kyle Quismundo, Jonathan Roberto, Stephanie Pang, Anita Chan, Angie Yuen and Carmen Ho.

Not pictured: Annie Fan, Arnold Rubio, Candy Yip, David Achiya, Howard Cheng, Jean Shen, Jeannette Fong-Lim, Kaye Cheng-Storie, Kristen Gould, Michelle Yoo, Michael Turner, Nina Pena, Shimar Baker & Susan Truong.

From August 28 to September 1, TPL staff teamed up to create an unforgettable experience at the Canadian National Exhibition (CNE). We welcomed more than 4,300 visitors, with 140 participants in our programs and 200+ new or renewed TPL cards issued.

Customers were delighted to see TPL at the CNE for the first time, with one commenting, “Seeing the library here is so convenient; getting library cards for the kids was on our to-do list.” For many, it was their first time encountering TPL's Bookmobile, Big Blue. Customers appreciated TPL's wide range of services, from local branches to online resources available with their library cards.

Special thanks to Mobile Library Services, Distribution Services, Acquisition and Cataloguing, Collections Development, and Membership & Circulations Services for making this event possible.

Investing in staff and an innovative service culture

Successful new initiative to boost staff wellness and engagement

TPL’s Learning & Development team introduced a Wellness Wednesdays initiative this summer, both in an effort to engage staff with the wide variety of content available in our learning management system and to address needs identified in the 2022 Employee Engagement Survey related to stress levels and general well-being. We recommended brief and on-demand courses over the course of eight weeks, compiling them in a playlist that staff can use to revisit any of the recommendations in the future. The series included such titles as Being Kind to Yourself and 4-Minute Workplace Workouts, and received lots of favourable feedback, like the two comments below:

“I absolutely love this new summer initiative!”

“I needed this today. Thank you.”

In total, 306 staff completed 454 courses, with participants from every TPL division, including the TPL Foundation. Given the success of this initiative, the team looks forward to exploring future engagement tactics.

Staff social and parade participation during Pride Month

Pride participants and Gila Munster standing at the entrance of Yorkville branch

During Pride Month in June, Pride Alliance hosted their annual staff social at Yorkville Branch on the evening of Saturday, June 17. More than 50 staff, family and friends had a fun evening connecting with each other, playing Pride Trivia and enjoying a potluck and pizza co-sponsored by TPL and TPL Workers Union Local 4948.

On Sunday, June 25, Pride Alliance, along with more than 50 staff, family and friends, plus drag performer Gila Munster, marched in the Toronto Pride Parade for the first time since 2019. Marchers held signs featuring titles of frequently banned and challenged 2SLGBTQ+ works to highlight how TPL and public libraries champion intellectual freedom.

Pride Alliance is an employee resource group that fosters diversity and inclusion for 2SLGBTQ+ staff and allies. Other key initiatives include organizing and facilitating mandatory Positive Spaces training for staff in collaboration with The 519.

This week we launch the first season of a new year-long series that focuses on the vital importance of intellectual freedom. We have a fabulous lineup of programs, exhibits and installations designed to both inform and engage, with leading writers, thinkers and activists in some of the most critical conversations of our time. Whether it’s standing up to censorship, exposing big tech’s complicity in stoking divisiveness or making space in the media landscape for nuanced and complex arguments, this series asks us all: What’s at stake when intellectual freedom is threatened?

I think it’s so important that these conversations are taking place at your library. To meaningfully participate in the life of our city, Torontonians need access to a broad range of information and ideas. They need opportunities for open, uncensored discourse to hear, debate and learn from each other’s perspectives.

This access and opportunity are critical to the health and vibrancy of our democratic society. And it is libraries, through initiatives like this, that defend, protect and preserve these core democratic and library principles. And so, we commit to providing the resources and spaces for Torontonians to discover, share and discuss different perspectives and ideas in an environment that encourages and values a diversity of thoughts, ideas and opinions.

What is intellectual freedom?

Simply put, intellectual freedom is every individual's right to both seek and receive information from all points of view without restriction. And while it might be tempting to assume that intellectual freedom issues are only relevant for librarians, journalists or lawyers, nothing could be further from the truth. Intellectual freedom impacts us all by limiting our access to information and silencing voices, including and especially the voices of equity-deserving groups.

Many of our societies are grappling with deep divisions, conflict, misinformation and echo chambers that prevent us from developing empathy and true understanding. In this digital age, when we literally dismiss one another with the swipe of a finger, it feels as though it’s becoming harder for us to connect as humans, especially when we don’t agree with one another.

What are the impacts when intellectual freedom is threatened? 

The impacts of this dismissal and division ripple across society. Policy decisions are made on shaky foundations, civilized debates devolve into shouting matches, and compassion disappears. Our world becomes narrower, our access to information is limited. We segment ourselves into smaller and smaller like-minded groups, forgetting along the way our most basic principle: That to be human is to disagree. Most significantly, as we look to present and future critical issues like climate change, our ability to rally, collaborate and change course becomes seemingly impossible.

But I am not without hope. Despite the obstacles, I am more convinced than ever that libraries are rising to these challenges by embracing and defending intellectual freedom. We achieve this through our collections, our programming, our services and most importantly, our staff. In short, libraries are safe spaces for all stories – today, tomorrow, and for the bright future ahead.

I hope you’ll join us this fall for some of the most critical conversations of our time.

TPL continues to keep older adults and seniors socially connected and engaged through library services, programs and collections.

As we increasingly become a digital-based society, it’s integral to be able to confidently navigate the online world, find useful and current information and stay connected with family and friends. People who do not have internet access at home are at a disadvantage, and one of the ways TPL aims to bridge the digital divide is by lending out Wi-Fi Hotspots for free. TPL’s Hotspot Lending Service helps provide more equitable access to the internet for all Torontonians by having 1,000 units available for a six-month checkout from 30 of our branches. The next lending cycle for these units is in the Fall of 2023.

TPL also supports the development of digital skills by offering a wide range of computer classes for beginners and advanced computer users alike, in library branches as well as in other locations across the city.

Beginners can'take a class on basic computer skills and learn how to use a mouse and keyboard, set up an email account, use Google and navigate the library’s website. Other classes delve more deeply into online searching, such as the Digital Life Skills for Seniors series which features Online Health, Online Safety, Online Travel and more. Build on your skills with a class on Word, Excel or even Photoshop!

TPL’s Community Librarians are currently offering services in Toronto Seniors Housing Corporation locations, delivering digital literacy courses and one-on-one information and referrals to seniors. In 2022, 110 seniors participated in classes and received Wi-Fi hotspots for the duration of the program. Community Librarians are generously supported by donations to the Toronto Public Library Foundation from an Anonymous Lead Donor, Richard and Joan Boxer, The Catherine and Maxwell Meighen Foundation and other donors.

TPL also offers programs to support seniors in connecting with others and preventing isolation. Upcoming summer programs include:

• Aging Well in Toronto, a discussion program series led by Toronto Intergenerational Partnerships in Community, features guest speakers, hands-on workshops and discussion groups. A new topic related to aging well is presented each week. The weekly programs take place on Mondays 1:30-2:30 pm at Barbara Frum to July 3, 2023.   

• Wet, Swirl, Swipe and Repeat: Watercolours, a playful and fun eight-part watercolour series for people living with dementia and their care partners with the Alzheimer Society of Toronto. The series takes place Thursdays 2:30-4:00 pm at Dufferin/St. Clair between July 13 and August 31, 2023. Pre-registration is required. 

There are a wide variety of library programs that are free and open to all. Check our Seniors Digital Skills webpage.

Are you a senior who has attended programs or classes in the library? What kinds of new programs would you like to see? Let us know in the comments!

Below is my report for the June 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Asian Heritage Month

 TPL's Asian Heritage series guests included Hasheel, Aanchal Malhotra, Wenxin Zhao, and Joy San.

This year, we presented over 75 programs during Asian Heritage Month in May, including author talks, an art and photo exhibit at City Hall branch, several sushi-making workshops with Chef Sang Kim, craft and henna art workshops, musical performances and film screenings. TPL proudly celebrates the broad diversity of Asian heritage and culture year-round with programs, collections and reading lists for all ages. Our collections include our Chinese Canadian Archive, a community-built archive that includes photos, paintings, diaries, calligraphy and many more fascinating items that reflect and celebrate the Chinese Canadian community in our city. Visit our Asian Heritage series page to learn more about upcoming programs and events and to access our reading lists. TPL’s Asian Heritage series is generously supported by TD Bank Group.

North York Central Library opens two new event spaces 

A view of the new North York Central event space

We recently opened two exceptional new premium venues at North York Central Library. Following a multi-year renovation, the beautiful Concourse Event space and Boardroom Suite are now accepting public reservations. These aim to provide welcoming spaces for our communities to gather and engage, and both public and private programming will take place here throughout the year.

North York Central Library is well connected to public transit anchoring the north face of a civic square, and is a welcoming hub featuring contemporary design. The concourse event space has south-facing views of the cityscape and has a 5000 sq. ft. open-concept complex comprised of a large main area surrounded by three smaller collaboration rooms and a flexible reception area.

Our Boardroom Suite is a cool, urban and tastefully appointed meeting space with an executive-style meeting room with fixed board table. The executive lounge is situated adjacent to the boardroom meeting area which overlooks the central atrium of the library and has a south-facing view of the cityscape.

Gardening Day at Jane/Sheppard branch

One of the many popular gardening programs presented by Toronto Master Gardeners

On May 26, over 100 Torontonians attended the Gardening Day event at Jane/Sheppard Branch. OMNI News covered the event also highlighted the Jane/Sheppard community.

A presenter from Toronto Master Gardeners led the Urban Vegetable Gardening program, as part of the Our Fragile Planet program series, supported by TD Friends of the Environment. Seeds and plants were provided to almost 50 attendees, with many more visiting their booth throughout the day.

Local community groups Elspeth Heyworth Centre for Women and Climate Action Fund Initiative distributed a variety of seedlings, soil, garbage bags, recycling bags, and compost bags. Staff also promoted Birding Kits available for loan from Downsview branch and digital innovation staff set up a 3D printed "pots and planters" demo.

Building pathways for workforce development

TPL participates in the ninth annual Toronto Newcomer Day

Toronto Newcomer Day visitors lining up to register for library membership at TPL’s booth.

On May 25, the ninth annual Toronto Newcomer Day celebration took place at Nathan Phillips Square. The event welcomes newcomers to Toronto, connects them to a wide range of services and recognizes their contributions to the city. TPL continues to contribute to planning for the day, as well as participate in the celebration. More than 175 newcomers engaged with library staff enthusiastically and learned about relevant and useful TPL programs and services at the information fair. Additionally, over 130 new library memberships were registered. At the City Hall branch, presenter Klive Walker took attendees on a musical journey, relaying how Caribbean-Canadians influenced Toronto’s music scene. This special TPL program gathered a crowd of over 55 attendees.

Broadening Toronto's digital access and inclusion

Impact of Technology Services in Ontario Public Libraries

TPL's City Librarian is joined by leaders of library associations OLA and FOPL and the Library Impact Ontario team in TPL's Policy, Planning and Performance management division

On June 1, TPL hosted an event for the public release of the Bridge 2021/2022 report titled “Impact of Technology Services in Ontario Public Libraries” at Toronto Reference Library. This event was an exciting opportunity to network and highlight our collective impact in advocating for Ontario public libraries. TPL is especially thankful to all Ontario public libraries that have participated in this important initiative. We would not have been able to achieve the success we have without their dedication, commitment and support. Attendees included libraries from Norfolk, Brampton, Markham, Mississauga, Pickering and Vaughan, along with important partner library organizations like Ontario Library Association and Federation of Ontario Public Libraries. Generous funding was provided by the Ministry of Tourism, Culture and Sport who was also in attendance.

Since its inception in 2016, Bridge has evolved from a pilot project focused on developing an effective data collection and a reporting tool, to a sustainable suite of data services and solutions – now called Library Impact Ontario. Attendees learned about data findings collected from August 2021 and December 2022. 

Following the presentation, attendees enjoyed a networking opportunity. This initiative truly brings Ontario public libraries together in a collective effort to build technological capacity, advocacy and equitable resource allocation. Together, Ontario’s public libraries are bridging the digital divide and improving the economic and social well-being for all Ontarians.

Public Libraries and Smart Cities – Ensuring Digital Inclusion and Digital Literacy for All

Kim Huntley, Manager, NYCL, welcomes Federation of Canadian Municipalities delegates to TPL.

On May 25, North York Central Library and the City of Toronto hosted a study tour for 40 delegates as part of the Federation of Canadian Municipalities Annual Conference. The tour featured presentations from TPL and the City’s Digital City/Connected Community staff and highlighted the vital role public libraries play in ensuring digital inclusion and providing access to digital literacy programs in welcoming spaces.

Delegates learned about strategies in place at the City and TPL for ensuring all residents have equitable access to computers and other devices, the internet and wifi connectivity at publicly accessible locations, as well as new and emerging technologies that support city building initiatives.

Following the presentations, delegates enjoyed a tour of the library’s Digital Innovation Hub, Fabrication Studio and Creation Loft, as well as other technology and learning facilities on site.

Providing the vital ingredients for a democratic society

A new online system for reserving tpl:map passes

tpl:map | Your journey to Toronto’s arts and attractions starts here.

On June 14, we launched the new online system for reserving passes for our Museum + Arts Pass (MAP) program (now renamed “tpl:map”.) This popular tpl:map program allows customers to experience Toronto’s arts and culture using their library card, with the opportunity to visit museums and attractions including Aga Khan Museum, Bata Shoe Museum, Ontario Science Centre, Toronto Zoo and more. The new platform offers increased access and convenience such as reserving your pass and visit date online, downloading or printing your own pass and the ability to cancel your reservation. New attractions will be added in the coming months. The MAP program is made possible this year thanks to the generous support of The Bennett Family Foundation.

In preparation for this launch, six recent staff training sessions and two Ask Me Anything (AMA) sessions were offered. These sessions welcomed staff from across the system to drop in and ask questions about the transformation project and our new tpl:map system launching on June 14. More than 150 staff in divisions across TPL joined tpl:map team members for the interactive hour-long sessions, which included details of the new service and passes, gave staff a real-time system demonstration of the new platform and explained staff’s important role in supporting our customers.

Read Indigenous 2023 

Read Indigenous helps to raise awareness of Indigenous content in our collections and helps to amplify Indigenous voices.

June marks the launch of 2023 Read Indigenous – a yearly list of must-read titles featuring Indigenous creators. The list was curated with input from the Indigenous Advisory Council and includes materials for all ages. Customers may pick up cards that feature the 2023 list at any TPL branch and view current and past lists on the Read Indigenous website. Read Indigenous is one of TPL’s Strategies for Indigenous Initiatives and part of TPL’s response to the TRC Calls to Action. 

TPL at the Forest of Reading Festival

TPL staff Kate, Jennifer and Alex at the Forest of Reading Festival.

The TPL booth was a popular attraction at this year’s Forest of Reading Festival. Children’s and Youth Services staff engaged with over 1,000 kids at the festival on May 16th and 17th. The annual Forest of Reading Festival, hosted by the Ontario Library Association, is Canada’s largest literary event for young readers. The Festival includes award ceremonies for The Forest of Reading, author and illustrator workshops and book signings, activities, games and crafts.

TPL staff promoted TPL programs and services, including Summer Wonder, TD Summer Reading Club, Digital Innovation Hubs, Young Voices and the List. Attendees were especially wowed by TPL’s 3D printer, and Sphero robots. Both kids and teens returned to the booth throughout the day hoping to score one of the coveted 3D printed turtles hot off the press. There was a lot of chatter about favourite authors, books and their local library branches. It was truly inspiring to see so many young people share their love of reading!

TPL at The Word on the Street festival

People lined up to explore TPL's bookmobile Big Blue at the 2023 Word on the Street festival

On May 27 and 28, TPL participated in The Word on the Street festival at Queen's Park. The event was a great success, with over 2,000 customers visiting our vehicle and booth. Many people browsed our bookmobile Big Blue's collection and borrowed items. Staff issued and renewed more than 300 TPL cards and our prize wheel and prizes were very popular among festival attendees. Over 60 customers participated in Family Time programs offered throughout the day. Festival attendees expressed a lot of support, enthusiasm and gratitude for Toronto Public Library staff and services.

On the main stage on Saturday, May 27, TPL presented two programs from our On Civil Society series that explore apologies – the good, the bad and the overly polite. Over 100 people attended each panel discussion. 

Thank you to the Bookmobile team who worked the event, including Jean, Howard, Nazila, Elizabeth, Shadia, Arnold, and Kyle. Lana, Nina, and Shadia did a fantastic job organizing the event, and Howard and Nazila delivered excellent programs.

Investing in staff and an innovative service culture

United In Diversity: Commemorating International Day Against Homophobia, Transphobia and Biphobia

On May 17, TPL Pride Alliance hosted an afternoon of conversation and informal networking for staff to commemorate the International Day Against Homophobia, Transphobia and Biphobia and this year’s theme of “Together Always: United in Diversity.”

Since 2004, this internationally-recognized day draws attention to the violence and discrimination experienced by lesbian, gay, bisexual, trans, intersex people, and all of those with diverse sexual orientations, gender identities or expressions, and sex characteristics.

At the event, nearly 50 staff heard an inspiring keynote from Latoya Nugent, Senior Project Officer at Rainbow Railroad, about the global non-profit organization’s important to help people facing persecution based on their sexual orientation, gender identity and sex characteristic. Staff also got to connect through table discussions focused on the upcoming Pride Month in June.

TPL Pride Alliance is an employee resource group consisting of 2SLGBTQ+ staff and allies. Their May 17 event was supported by TPL and TPL Workers Union Local 4948

Workplace Violence Prevention and Response Program

Over the last few years, many public institutions including libraries have experienced an increase in disruptive or violent behaviour in branches by customers. While such incidents represent a small proportion of visits to our branches, they are difficult and sometimes traumatic for our staff and other customers. In response, TPL launched a major initiative in 2021 to identify and implement steps to further protect our staff and customers in light of this trend.

A new staff internal site now provides an overview of safety and security work that is underway. This includes the recent release of TPL’s new Workplace Violence Prevention and Response Program which provides a consolidated overview of TPL’s programs and procedures to prevent and respond to violence when it occurs in our facilities. All staff will be provided with training on this Program over the next couple of months, either through in-person workshops or online.

With warmer temperatures on the forecast, many Torontonians are enjoying more time outdoors and in nature. Can you identify the birds by the songs they sing? Would you like to harvest fresh cherry tomatoes, cucumbers or herbs grown at home or in your local community garden? Are you looking for green spaces to explore and go forest bathing? We can help you with all those things! Get inspired to deepen your connection with nature and embrace the great outdoors through our programs, resources and more.

Birding

New to birding? Let us help you discover and learn more about  our fantastic, feathered friends:

• Borrow a birding kit to help you spot birds and other wildlife all year round! In partnership with Birds Canada, TPL has a limited number of birding kits, which include a pair of binoculars, a birding map and a backpack. Borrow a kit from Downsview Branch for up to 14 days
• Check out different events offered by the Toronto Bird Celebration
• Attend the Gardening for Birds, Butterflies and Beyond program at Goldhawk Park on June 22
• Watch a replay of Intro to Birding: With or Without Binoculars Part 1 and Part 2

Butterflies and Pollinators

Learn about the importance of butterflies and other pollinators by attending one of the many in-branch programs, including children’s programs:

• Befriending Bees and Butterflies
• Pollinators: Small But Mighty
• Wonder Workshop: Butterfly Challenge

Biking

June is Bike Month! Dust off your saddle, pump up your tires and head over to your local branch to pick up a free copy of the Toronto Cycling Map. 

And whether you’re a new, learning or experienced rider, we suggest checking out events offered by Bike Month 2023 for ways to celebrate cycling, meet new people and have fun.

Camping

Presenters from Parks Canada are hosting Learn to Camp workshops and pop-ups at branches across the city all summer! Learn how to plan your first camping trip, choose equipment and a location and stay safe.

Read about camping with books and e-books for different ages. Borrow materials on:

• Camping recipes and outdoor cooking ideas
• Camping by location, including Ontario, in other provinces and abroad
• Different types of camping like backcountry, bicycle touring, ultralight and winter
• Inspiring stories from women campers and Black adventurers

Forest Bathing

Developed in Japan, shinrin-yoku (Shinrin meaning “forest” and yoku meaning “bath”) is the practice of spending time in nature. Borrow materials on forest bathing and learn about its health benefits. Then visit a local park or borrow an Ontario Parks day pass with your library card to experience one of more than 100 provincial parks for free.

To help you build on the skills to fully appreciate nature when you get outside, attend the Exploring Nature Beyond Sight program at S. Walter Stewart Branch. A Toronto and Region Conservation Authority (TRCA) presenter will take participants through a guided experience to enhance sensory awareness and nurture a sense of wonder in the natural environment.

Gardening

Looking to bring some life and plants on your balcony, in a yard, in a community garden or even indoors?  Presenters from Toronto Master Gardeners (TMG) and TRCA can help you start or expand your gardens during demonstrations at local branches:

• Grow a Salad
• Grow a Pollinator Container Garden
• Invasive Species to Avoid
• Miniature Gardens

Pick up seeds from select programs (while supplies last) or attend the Saving Seeds program, where you can share and trade seeds with participants and community members.

Looking for more inspiration? Visit the mini indoor gardens at Downsview and Flemingdon Park branches and the tower garden at Malvern Branch. Ask the branch staff how you can'take home a branch-grown vegetable or herbs and inquire about upcoming programs. These in-branch gardens and related programs are part of the Our Fragile Planet program series, supported by TD Friends of the Environment Foundation.

Outdoor activities & events

Looking to stay closer to home but still enjoy the fresh air outside? Attend outdoor programs at select branches:

• Sidewalk Chalk Colouring Bash
  Friday, June 23, 4-5 pm
  Eatonville Branch
• Fun in the Sun Outdoor Activities
  Saturday, June 24, 2-4 pm
  Malvern Branch

Some of our branches also have reading gardens, where you can hang out(side) with friends and family, read a book or play chess.

While you’re out and about enjoying the beautiful green (and blue) spaces in and around Toronto, don’t forget to also learn about the state of our climate and how you can'take action:

• Attend a Climate Justice Through Indigenous Solidarity panel at Toronto Reference Library on Monday, June 19, from 6:30-7:30 pm
• Gardening in a Changing Climate, various dates and locations

With so many way to connect with nature, how will you get outdoors this summer? Let us know in the comments.

June is National Indigenous History Month, and June 21 is National Indigenous Peoples Day. It’s time to honour and learn more about Indigenous histories, languages, cultures, experiences and worldviews. Celebrate this important month with us! 

Window display at Spadina Road branch.

Attend library programs 

From dance performances, storytelling and film screenings to book talks and discussions on Indigenous diplomatic practices and activism, discover free, in-person and online events and programs on a wide range of topics that feature Indigenous authors, artists, activists, academics and performers.

Check out our Indigenous Celebrations page — it is updated regularly throughout the year with fantastic events, excited programs, recommended reads, and interesting podcasts and blogs. You can also access recordings of past programs.

Check out recommended reads

Another great way to mark National Indigenous History Month is with a good book – or many! Our annual Read Indigenous lists include recommended reads for all ages by Indigenous authors, illustrators and Knowledge Keepers. All of the titles are selected in collaboration with the Indigenous Advisory Council.

You can also explore blog posts that highlight items from our collections:

• Indigenous Documentaries in our Collection
• A Book by an Indigenous Author Aged 30 or Younger
• Indigenous Music
• Preserving and Revitalizing Indigenous Languages

Visit exhibits

At Fairview and Toronto Reference Library branches in June, experience Residential School Survivors: Honouring the Memory, an augmented reality exhibit designed to educate Canadians about the history and legacy of residential schools. The exhibit features a banner map of Canada, where orange dots represent where an Indian residential school was in operation. Using an iOS or Android device, scan a QR code to access images and hear the stories of Indian Residential School survivors. Can’t make it in June? This exhibit will travel to other TPL branches throughout the year.

At the Royal Ontario Museum, visit the Daphne Cockwell Gallery dedicated to First Peoples Art and Culture, which features thousands of historic and modern pieces by various Indigenous communities. Admission to this gallery is free year-round. 

Attend events around the City

Go beyond TPL and attend free, community events in Toronto celebrating Indigenous cultures. Here are just a few:

• CAMH Pow Wow: Honouring Children and Youth
  June 14 from 12 – 4 pm at TD Commons, CAMH
  Discover Indigenous-owned vendors, food, music and dancing. This CAMH-organized event is rain or shine.

• Na-Me-Res Traditional Pow Wow and Indigenous Arts Festival (day 1)
  June 17 from 9am – 5 pm at Fort York National Historic Site
  Celebrate Indigenous cultures and heritages as you take in dancing and drumming and browse craft and food vendors. Be sure to listen to the emcee as they share expected cultural protocols and tidbits of humour throughout the day.
• Indigenous Arts Festival (day 2)
  June 18 from 10am – 5pm at Fort York National Historic Site
  Take in entertainment from Indigenous singers and DJs, enjoy delicious Indigenous foods, and shop from the curated artisan market.
• National Indigenous Peoples Day presented by the Native Canadian Centre of Toronto
  June 21 from 11am – 9pm | Harbourfront Centre
  Shop in the Indigenous marketplace, taste some delicious Indigenous foods, watch pow wow performances and wrap up the day with Indigenous musical performances.
• Connections with soprano Deantha Edmunds
  June 21 at 7pm | Harbourfront Centre
  Hear Deantha Edmunds, an Inuk professional classical singer, perform original compilations and traditional music in English and Inuktitut
• Tkaronto Music Festival
  June 21 – 24 | Stackt Marketplace
  Enjoy three days of free music, featuring Indigenous artists OMBIIGIZI, Susan Aglukark, Julian Taylor, Amanda Rheaume, Classic Roots, The Ra11n, and more!

No matter how you choose to learn more about Indigenous peoples, cultures and worldviews, we wish you a happy National Indigenous History Month!

Updates:

June 7, 2023: Added information about exhibits at the Toronto Reference Library branch and Fairview branch, as well as at the Royal Ontario Museum.

June 13, 2023: Added in information for National Indigenous Peoples Day presented by the Native Canadian Centre of Toronto on June 21 at the Harbourfront Centre.

Come out and see us at the 2023 Word on the Street (WOTS) festival on May 27-28 at Queen’s Park Crescent East. 

We'll be there with our bookmobile Big Blue, lending books, hosting story times and signing up new members. On the main stage, discover our On Civil Society series with two programs that explore apologies – the good, the bad and the overly polite. 

Inside and Outside Big Blue

All aboard the bookmobile! Browse our mobile collection and borrow items. No library card? No problem! Register for a Toronto Public Library card onsite. Plus, spin our prize wheel for a chance to win.

Family Time
Saturday, May 27 | 11:30 am, 2:30 pm
Sunday, May 28 |  11 am, 2 pm

Join us for stories, songs and rhymes for children! This 30-minute program is perfect for kids ages 0-5 years, with their paren'ts or caregivers.

On the WOTS Main Stage

So Sorry: What Apologies Should Do
Saturday, May 27 | 12:30 pm 

A good apology is hard to find. And delivering a genuine apology is even harder. Luckily, authors Marjorie Ingall and Susan McCarthy have come up with a six-and-a-half-step formula for crafting the perfect apology in their book Sorry, Sorry, Sorry: The Case for Good Apologies. Moderator Linda Besner speaks to the authors about what makes a good apology, looking through the lenses of psychology, sociology, law and medicine. Get tips on responding to a bad apology and teaching children to apologize. Plus, understand how race and gender affect apologies – and forgiveness.

Sorry, I’m Canadian
Saturday, May 27 | 2 pm 

As Canadians, do we apologize too much? Do we water down the sincerity of the words “I’m sorry” when we practice over-politeness? Moderator Linda Besner speaks to Judy Eaton (Professor of Psychology, Wilfrid Laurier University), Michael Adams (President, Environics) and Brandon Ash-Mohammed (comic) to discuss the social, psychological and cultural factors behind why Canadians apologize so much – and how it plays into our national identify. 

About The Word on the Street 

Now in its 34th year, this free community festival celebrates the stories that connect us. This year’s event features Canadian and Indigenous authors, an outdoor marketplace for books and magazines and programming for all ages.

Below is my report for the May 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Toronto Star Short Story Contest at Yorkville Branch

The awards ceremony took place at Yorkville branch on April 18

The 45th annual Toronto Star Short Story Contest ceremony took place at Yorkville branch on April 18. The talented winning writers’ inspiring and diverse stories, including first place winner Alice Gauntley’s “Free to a Good Home,” second place winner Jasmine Ng’s “Fish and Forgiveness” and third place winner Natalya Anderson’s “Two Cadavers Seek Witnesses at Shoppers Drug Mart” can be read in the Toronto Star.

Thousands attend TCAF at Toronto Reference Library

Over 25,000 attendees enjoyed the 2023 Toronto Comic Arts Festival at the Toronto Reference Library

TPL was once again the host sponsor for the 2023 Toronto Comic Arts Festival (TCAF), held April 28-30 at the Toronto Reference Library. Over 25,000 attendees passed through the doors for three days of programs, exhibits, and author/illustrator signings on all things comic and graphic arts-related. Featured guests included Kate Beaton, Megan Kelso and Jun Mayuzuki, and programs covered a wide range of topics, such as authors rights and Indigenous self-publishing. TPL also had a popular zine and button-making table that was supported by members of the Toronto Reference Library's Teen Council.

Earth Day programs and community cleanups

Participants learn how to Grow a Pollinator Container Garden by getting hands-on experience with soil and plants with the Toronto Master Gardeners at Malvern Branch.

Throughout the month of April, TPL celebrated Earth Day with various in-branch and Live & Online programs for different audiences. Children and families got hands-on in a bird-feeder making activity with the Toronto and Region Conservation Authority (TRCA), adults and seniors started their own pollinator container gardens with Toronto Master Gardeners (TMG), and virtual audiences learned to identify bird sounds. 

A new booklist about nature and the environment, as well as a variety of in-branch programs and Our Fragile Planet programming, supported by TD Friends of the Environment Foundation continue this month. The City also recognized Earth Day through its annual spring cleanup campaign for schools, businesses and residents to tidy Toronto’s parks, beaches, ravines, laneways and other public spaces.

Building pathways for workforce development

Young Voices Magazine

Practice Room, by Patrick Shen (art featured in Young Voices 2022)

TPL's Young Voices magazine enables teens to connect with adult experts in the arts and with their peers. Each year, we invite Toronto youth to submit their art, photography, comics, poetry, stories and essays. Our Youth Services staff recently refreshed the Young Voices webpage and created a video featuring past teen contributors to encourage others to submit their work.

This year, thanks to a generous donation from the Friends of Toronto Public Library, South Chapter, we are excited to publish Young Voices in colour for the first time. We received 480 submissions for the magazine, and our Young Voices selection teams, made up of teen volunteers and professional writers and artists, will decide which pieces to publish. One of those professional writers, Lillian Allen, has been assisting with Young Voices since 2016, and we are thrilled that she has just been appointed as the Poet Laureate for the City of Toronto.

Broadening Toronto's digital access and inclusion

Neighbourhood Tech Kits Expand to 43 Branches

Program participants at Main Street

By the end of February, 43 branches received a Neighbourhood Tech Kit bringing the total to 56 branches, and significantly increasing TPL’s ability to deliver digital literacy programming to communities across the city. A kit consists of a set of Windows laptops that staff can use to develop and deliver programs that meet their communities’ needs and interests, on topics such as using productivity and creativity software, the Internet and social media, and improving digital privacy.

The kits were launched at 13 pilot locations between 2019 and 2020. In 2022, we expanded this to 45 additional branches. The renovated Ethennonnhawahstihnen' and Mount Pleasant branches will open with neighbourhood tech kits. Customer and staff feedback has been positive, with many staff expressing enthusiasm to be able to offer digital literacy programs for the first time.

Some notable examples of recent programs supported by the kits include Creating Animated Videos Using Animaker and Minecraft Coding, which attracted a lot of interest from the community. Steeles Branch staff said: “We are super thankful for having the kits! The program quickly filled up with a waiting list as soon as it was posted in the branch.”

Providing the vital ingredients for a democratic society

Biblio Bash raises over $1M for Toronto Public Library

Biblio Bash Gala in the atrium of Toronto Reference Library

The Toronto Public Library Foundation smashed fundraising records, reaching an unprecedented $1,025,400 in support of TPL. Toronto’s library lovers joined business leaders, philanthropists and city builders at Biblio Bash, presented by Tricon Residential. Attended by 41 authors and over 450 guests, the sold-out black tie gala was dedicated to raising funds for TPL’s Leading to Reading Program.

Each of the dinner tables welcomed a notable author, including Ann-Marie Macdonald, John Irving, Vincent Lam, Rawi Hage, Souvankham Thammavongsa, Cadence Weapon (Rollie Pemberton) and Roz Weston. Hosted by Global News National anchor Farah Nasser, the evening kicked off with a powerful spoken word performance by TPL poetry mentors Shelly Grace Campbell and Desiree Mckenzie. The TPL Foundation rallied the room to donate with a heartwarming new video featuring families and volunteers who have benefitted from the Leading to Reading program. Visit BiblioBash.ca for more information and photos.

Legacy Portrait Project

The Legacy Portrait Project by The Friends of Simon Wiesenthal Center was hosted on April 17 – 27 at Forest Hill Branch

Forest Hill Branch hosted The Legacy Portrait Project to commemorate Holocaust Remembrance Day. The Friends of Simon Wiesenthal Center put this exhibit together with photographer Justine Apple. The digital project features Holocaust survivors with their grandchildren, capturing “a moment in time, a glimpse into the individual triumph of each survivor”. The Friends of Simon Wiesenthal Center filmed each survivor with their grandchildren for a 20 minute short film.

Coffee and Conversation program resumes

L to R: Eunice Rodrigues (branch head, Jane/Dundas), program participants,Alexander Stephen (Four villages community health centre)

This spring, TPL relaunched Coffee & Conversation at six branches (Lillian H. Smith, Parliament, Jane/Dundas, Sanderson, Fort York, and Toronto Reference Library). The program offers a relaxed atmosphere where people can interact while enjoying coffee and snacks.

The program is open to all including vulnerable populations such as people experiencing homelessness. Everyone is welcome to participate which presents a great opportunity to learn, share, and connect with other library customers.

On April 25, the Jane/Dundas branch delivered its first session with success, with approximately ten customers participating during the two hour session. Branch staff also asked questions about services and referrals. Participants spoke to community experts, discovered local resources, and engaged in friendly conversation. A staff member from the Four Villages Community Health Centre was on-site to support with information and resources. TPL staff also assisted with inquiries related to library programs and services.

One eRead Canada

.In the book, a young unnamed poet daydreams of escaping to the fictional Star Wars planet of Tatouine.

In April, TPL participated in One eRead/Un livrel Canada along with over a thousand other public libraries from across Canada. An initiative of The Canadian Urban Libraries Council, One eRead Canada is a digital bilingual book club that connects readers to each other and promotes digital collections available from libraries.

The novel Tatouine (English title) / Ce qu’on respire sur Tatouine (French title) by Jean-Christophe Réhel was available digitally as an ebook and audiobook during the month without waitlists or holds. TPL customers borrowed the book over 3,200 times in April.

Banned Books – Censorship and the Erasure of History and Experience

Matt Abbott (Manager, Collection Development) presented at the Giller Power Panel about Intellectual Freedom and the Toronto Public Library Book Sanctuary Collection on the evening of April 25.  Matt was joined by Peter Midgley, Arlene Perly Rae, Raziel Reid, and David Robertson in the session titled Banned Books – Censorship and the Erasure of History and Experience.

Supporting Canadian authors & the publishing industry

As the world’s busiest urban public library system, TPL plays a crucial role in supporting Canadian authors and the publishing industry. Our collections, programs and services regularly introduce Canadians to new titles and authors, both within our 100 branches and through our online platforms, creating a ripple effect that extends far beyond the library. We recognize the importance of telling this story and have created a dedicated page titled  Supporting Canadian authors & the publishing industry, accessible from the footer on the tpl.ca homepage in the “About Us” section.

Investing in staff and an innovative service culture

Hearing Conservation Program for staff

Working with Nic Manson (Manager, Workplace Health, Safety and Wellness), the Managers in Distribution Services are working with Journey to Zero Safety Solutions to implement a Hearing Conservation Program for staff in the Distribution Services Department who work with the central material sorter and the Acquisitions Unpacking Areas at the Library’s Distribution hub.

A noise assessment was conducted in December of 2022 and implementation of a Hearing Conservation Program is one of the recommendations from this assessment. This includes implementation of standardized hearing protection, staff training on causes and prevention of noise induced hearing loss, identifying best practices to reduce noise generation from tasks and on site hearing testing. The attention to hearing wellness has been reviewed and discussed in multiple staff meetings and has been well received by staff. Further enhancements to the program continue to rollout including ongoing testing and training.

National Day of Mourning Speaking Event

The 12th annual event organized by TPL and the Toronto Public Library Workers Union took place virtually on April 26. The event drew over 125 attendees, quite possibly our largest turn out yet. Psychotherapist Charnel Ewen Lewis, the Founder of Ontario Mental Health Therapy, spoke on the effects of workplace violence on mental and physical health, and offered strategies on how to cope with such stressors. The talk also introduced ideas on how to maintain boundaries, and how to relax yourself during incidents that create a fight/flight response.

Safety and security in the news

Global News aired a 20-minute segment on security issues facing public libraries across Canada on April 22. The news piece offers insights from staff and senior leaders at TPL and Edmonton Public Library as well as a professor at the University of Toronto, providing valuable perspectives on this critical issue.

Safety and security is one of the most pressing issues facing TPL and public libraries across North America, and news articles like this one raise awareness of the challenge and how public libraries are working to respond. At TPL, we have worked with staff, the Board, the Union, the City of Toronto and community partners to develop a multi-year action plan, and we will continue to share regular updates on our progress.

Democracy in Action program at North York Central Library

On May 2, staff got a chance to hear keynote speaker Tommi Laitio, the inaugural Bloomberg Public Innovation Fellow at Bloomberg Center for Public Innovation at Johns Hopkins University speak at our Democracy in Action event at North York Central Library. Tommi has a decade of senior leadership experience from the City of Helsinki in Finland, and spoke about libraries and the critical role we play in supporting democratic values and freedoms. As part of the program, Pam Ryan, Director of Service Development and Innovation, also shared the Urban Libraries Council’s Declaration of Democracy, of which TPL is a signatory. To close off the afternoon, there were lightning talks on TPL initiatives related to democracy and intellectual freedom including our Book Sanctuary, On Civil Society programming, and Know Your Vote TO. Staff learned about the City Librarian's Innovation Challenge and participated in a short group activity to end the day.

Starting June 14, 2023, we’re introducing a new online system for reserving Museum + Arts Pass (MAP) passes! You’ll still be able to experience Toronto’s arts and culture as before.

What’s New?

Here are five key things to know about the new system: 

• No more waiting in line at a branch – you can soon reserve your pass online!
• Choose from a variety of attractions and reserve a date that works best for you. 
• You can download or print your own passes.
• Need to cancel your reservation? No problem. Release your pass so someone else can use it.
• We’ll be adding new attractions in the coming months – stay tuned for updates!

The last week for print pass distribution in branches is June 3-9, 2023. 

In addition, we’re excited to introduce our new name and look. The Museum + Arts Pass (MAP) program will now be called tpl:map and will be found at tpl.ca/map. 

What’s Next? 

The Museum + Arts Pass (MAP) program page will be updated on June 14 at 2:00 pm. At this time, a button will appear on the page that will lead you to the new online platform. Please be advised that you will not be able to access this platform before then. We will also provide an FAQ with full information about how to access and use tpl:map. You will need a valid TPL library card. Learn more about how to get a library card. 

Stay tuned for updates on how to access and use tpl:map starting June 14 at 2:00 pm! 

The MAP program is made possible this year thanks to the generous support of presenting sponsor The Bennett Family Foundation.

Below is my report for the April 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

March Break Children’s Programs and Activities 

Kids and families enjoyed Thomas and Sandy’s Thomas le Troubadour et ses amis program at S. Walter Stewart during March Break

TPL welcomed hundreds of children and families to numerous free programs and activities during the week of March Break (March 11-18). A variety of fun and exciting in-person programs were offered at branches across the city, including magic and puppet shows, STEM workshops, as well as French language events. Steeles Branch hosted a Science Meets Art workshop and shared a glimpse of the program on Instagram. Virtual programs were also offered throughout the week, with over 200 families attending three programs delivered on TPL Kid’s Crowdcast channel: BenTastic’s Fantastic Magic Show, Exploring Dinosaurs with Club Rex and Un printemps à Paris avec Touralingo.

One of the new online experiences this year is digital puzzles, featuring some of this year's Design-a-Bookmark Contest winners. Traffic on the March Break programs page was up 40% from 2022 and the combined page views from our related sites doubled in comparison to last year.

TPL’s March Break in-person and online programs and experiences helped to connect families, support literacy and learning skills, as well as promote the use of TPL’s library services.

Youth Outcomes Framework wins City Manager's Award of Excellence 

TPL’s Lisa Heggum (third from bottom left) and Lori Tureski (third from top left) with other members of the cross-divisional team accepting the City Manager’s Award (Innovation category)

The City of Toronto Youth Outcomes Framework received a 2023 City Manager’s Award in the Innovation category at a recent ceremony at City Hall. The City Manager’s Awards of Excellence are the highest form of recognition for outstanding achievement by the Toronto Public Service.

TPL’s Lori Tureski (Senior Services Specialist, Policy, Planning & Performance Management) and Lisa Heggum (Manager, Youth Services, Service Development & Innovation) began participating in the City’s Youth Service Review in 2019 and are members of the Interdivisional Work Group responsible for developing and implementing the framework. This ongoing collaboration includes staff from all City Divisions, Agencies and Corporations who have identified outcomes and performance measures that apply to the City of Toronto’s portfolio of youth programs.

The framework is informed by the most current research on positive youth development, and it focuses on helping youth build on their strengths and develop the competencies, values and connections they need to thrive in life and work.

Mavis Gallant stories retold at TRL

RETOLD performance, photo credit: Elana Emer

TPL recently co-presented an exciting series of unique musical performances at the Toronto Reference Library. RETOLD included the premiere performances of three new works inspired by short stories by award-winning Canadian author Mavis Gallant, presented in collaboration with Musical Stage Company and Yonge Street Theatricals. The sold-out musical performances took place over a week in The Jack Rabinovitch Reading Room, including three livestream opportunities to watch (with ASL Interpretation for select performances).

New TPL Kids Bags

New TPL bags for kids

During the week of March Break, we launched our new bags for kids. After receiving such a great customer response to our adult book bags, we’re thrilled to offer these bag for kids. The bags are available for purchase at all our branch locations.

National Volunteer Week

Woodside Square Teen Council members hard at work creating a branch newsletter. L to R: Sajuri Yoganathan, Nivetha Rajagopal, Derek Young & James Zheng

National Volunteer Week  (April 16-22), aims to celebrate and acknowledge volunteers for their incredible contributions to our communities. Volunteers are essential to the work we do at TPL. Last year, our first full year of in-person service since 2019, more than 900 volunteers contributed over 30,000 hours of service in support of library programs across the system. Our volunteers continue to show their dedication and adaptability. This year, we’re highlighting our teen volunteers in a social media campaign across all our platforms, including Avril and Ira who share their time and talent as Teen Council volunteers.

Learn more about Volunteering in the Library.

Broadening Toronto's digital access and inclusion

Explore local history with TPL’s improved interactive map

Map of Toronto divided by neighbourhoods of vibrant colours

Expanding access and use of online research resources by modernizing digital spaces is one of TPL’s organizational priorities. Our improved Map of Historical Resources by Neighbourhood webpage is a living example of this vital work. This map now brings together the library’s digitized and physical historical items from Special Collections, Research & Reference Libraries and other branches related to each neighbourhood area in Toronto.

Every year, thousands of Torontonians use this map to explore historical photos, rare local history books and more items held at TPL. Customers can explore their own neighbourhood — or beyond — by picking a neighbourhood or searching an address. Item highlights include photos from our Toronto Star Photograph Archive, a vital record to show how our city has evolved over the 20th century.

TPL’s AI Programming Initiatives Shared with Global Audiences

TPL promoted its programming about artificial intelligence (AI) at two technology events in March.

On March 20, Fiona O’Connor (Senior Services Specialist, Digital Literacy Initiatives) and Lina Kim (Senior Services Specialist, Innovation) led an interactive workshop at MozFest 2023, a week-long festival that brings together artists, activists, technologists, educators and students from 145+ countries to showcase how communities are working to build a healthier Internet and more trustworthy AI. TPL’s workshop outlined the opportunities, challenges and best practices in designing and implementing programs about AI and machine learning technologies within the library.

On March 30, O’Connor connected further with global audiences at online event hosted by the Gigabit Libraries Network. The event featured a presentation by Lee Rainee (Director, Internet and Technology Research, Pew Research Centre) about Pew’s recent report, The Future of Human Agency, which discusses how much control people will retain over essential decision making as digital system and AI advance.

Providing the vital ingredients for a democratic society

Recent media

Pam Ryan, our Director of Service Development & Innovation, joined leaders from the Edmonton Public Library and Prince George Public Library on CBC’s The Current with Matt Galloway to discuss safety and security issues facing public libraries and how we are responding in responsible and practical ways to serve our communities, keep staff safe and maintain welcoming environments for all.

I also had the opportunity to be a part of a panel conversation about the future of public libraries on TVO’s The Agenda with Steve Paikin. It was a terrific discussion about how our work supports a larger social purpose – from developing digital and financial literacy skills and helping newcomers make their way in Canadian society, to addressing food insecurity and promoting free and open access to diverse information and ideas. 

Recently in the Globe and Mail, writer Shirley Phillips reflected on the value of public libraries – and librarians. It’s so wonderful to read her thoughts about librarianship as fundamental to democracy and her deep appreciation for our branches – including mentions for Mimico, Centennial and Toronto Reference Library.

Recognizing International Women’s Day

International Women’s Day recognizes and celebrates the social, economic, cultural, and political achievements of women. This year’s theme, ‘Every Woman Counts’, is a reminder that all women – from all ages and walks of life – have a place in every aspect of Canadian society. TPL recognized International Women’s Day with reading lists for children and adults that highlight the varied experiences and empowering stories of women from around the world.

TPL at the Digital Public Library of America Board meeting

Earlier this month, I was a featured guest at the Digital Public Library of America Board meeting, along with Brian Bannon, the Merryl and James Tisch Director of The New York Public Library. I was asked to speak about TPL’s Equity Statement and Intellectual Freedom Statement, and why they are mutually reinforcing. I highlighted the importance of connecting equity and intellectual freedom, as a commitment to diversity, equity and inclusion requires protecting free expression for all viewpoints. Censorship undermines equity, while intellectual freedom supports it. Our Equity and Intellectual Freedom Statements guide our work and communicate our core values.

The current wave of book banning targeting LGBTQ2+ community and racialized groups illustrates this connections between equity and intellectual freedom. I shared with the audience that Dr. Richard Ovenden, Head of the Bodleian Library at Oxford University, spoke at one of our programs during Freedom to Read week and emphasized that book banning and censorship are tactics by those seeking authoritarian control. In Ovenden’s words, “It is our minds that are the true battlefield, and libraries are a good proxy for those."

Investing in staff and an innovative service culture

Rainbow presence at TPL

Some of TPL’s pronoun pins include ze/zim, they/them, he/they, xe/xem, she/they, she/her, ze/hir, he/him, and ze/zir.

We’re happy to report that we are rolling out our Rainbow Presence initiative at TPL. Our Rainbow Presence initiative involves increasing Two-Spirit, Lesbian, Gay, Bi-Sexual, Transgender and Queer + (2SLGBTQ+) inclusion and visibility in all spaces at TPL. We are implementing this through two Rainbow Presence actions this month including:

• displaying Intersex Progress Pride Flag decals at the entry of all our branches and service buildings;
• and distributing optional pronoun pins for staff to wear on their lanyards.

Fostering welcoming and inclusive spaces for 2SLGBTQ+ people directly connects to our TPL Strategic Plan and our focus on equity. It maintains our commitment to understanding and breaking down barriers to access and increasing inclusion.

We will continue onward with additional Rainbow Presence action items in the upcoming year. This includes creating more visibility around our rich and diverse 2SLGBTQ+ collections, so that all Torontonians can continue to benefit from our material offerings.

Below is my report for the March 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Black History Month at the Library

Collage of Dr. Rita Cox created by Maria A. Shchuka branch staff. Images of book covers were used to commemorate the 50th Anniversary of the Rita Cox Black and Caribbean Heritage Collection

TPL presented 45 fantastic programs to honour Black History Month. Some highlights included interactive drumming circles led by Dr. Isaac Akrong, where participants learned about the history, traditions and culture of West African drums, as well as author talks, performances and discussions on mental health grounded in diverse African Diaspora cultures.

Staff created 2023 Black History reading lists for adults, teens and children, as well as French reading lists for adults and youth, to help the public find their next great read!

Our Black History series continues year round with programs, reading lists and podcast episodes that shine a spotlight on Black heritage and culture.

Pleasant View Branch Capital Project Designs Shared at Community Open House

Library staff, the project architects and Councillor Shelley Carrol display plans for the new Pleasant View branch

On February 23, Pleasant View branch hosted a Community Open House showcasing the latest design for the branch capital project which includes:

• an expansion from 7,000 to 10,000 sq. ft
• an improved program room
• quiet study rooms
• accessibility enhancements such as the addition of a universal washroom

Councillor Shelley Carroll offered remarks about the beautiful design of the new space, as well as how funding was secured. Representatives from Architectural Firm Lebel and Bouliane attended and provided an important perspective on the technical elements of the design. Overall, the event was a success with nearly 30 people in attendance (despite the ice storm) and positive feedback about the design. Next steps on this project are to finalize the design and begin seeking City approvals. Updates and timelines will be shared on the renovation page on the TPL website. 

Design-a-Bookmark Contest 2023 Winners

Design-a-Bookmark Contest 2023 winners with Jonathan Hoss (TPL Board Vice-Chair), Soyeon Kim (Judge and Toronto-based Illustrator) and staff.

Five of the 16 winning 2023 bookmarks

This year's contest was a terrific success with 5,223 entries submitted across the city from children in three age categories: birth-6, 7-9, and 10-13 years. Four winners won'the Elizabeth Cleaver Design Award for outstanding artistic merit and twelve Grand Award winners were chosen for theme, originality and design.

An Awards Ceremony was held on February 25 at North York Central Library where the top winners were acknowledged and celebrated. Special guests included Toronto Public Library Board member Jonathan Hoss and contest judge and artist Soyeon Kim, who presented a wonderful workshop on paper collage.

These 16 winning designs can be viewed online on tpl:kids website. Printed bookmarks are available for pick up in branches.

Building pathways for workforce development

TPL’s Let’s Learn Tech Receives Cisco’s 2023 Above and Beyond Award

Cisco Systems has recognized TPL’s Let’s Learn Tech with its 2023 Above and Beyond Award. This award celebrates the positive impact instructors have within the Networking Academy community in the areas of innovation and leadership.

TPL became a Cisco Networking Academy in 2017, and since 2018, we helped Torontonians build ladders to quality employment in the IT industry. Let's Lean Tech offers eLearning courses such as IT Essentials and Python Essentials to youth, newcomers and adult underemployed/unemployed learners. Collaborations with community partners like Toronto Employment & Social Services (TESS) and WoodGreen help recruit learners from equity-deserving groups who face barriers to entering the IT field.

The Let’s Learn Tech team leads through their dedication, excellence and innovation in providing Torontonians with the skills and knowledge they need to pursue their career goals. In addition, TPL has been invited to present on Let’s Learn Tech at Cisco’s 25th Anniversary Event this June in San Jose, California.

Broadening Toronto's digital access and inclusion

An update on TPL’s biggest device rollout yet! 

New public computers at Toronto Reference Library

Last year, TPL launched the Public Computing Realignment and Replacement project as part of our Digital Strategy to provide customers with a consistent and standardized technology experience in our branches. The project is an important initiative of our strategic commitment to provide customers access to modernized technology, which meets their evolving needs.

We completed rolling out new Windows desktop computers, expanding access to better software and assistive technology for public use. We also provided all branches within the expansion program with Neighbourhood Tech Kits, a set of equipment to enhance staff-led digital literacy classes. Apple devices for services such as Adult Literacy, Digital Innovation Hubs, Pop-up Learning Labs and Youth Hubs will roll out this spring. The Play and Learn STEM kits expansion will continue into early summer. At the end of the project, branches will house 4,000 new devices, representing the largest device rollout in TPL’s history.

The impact has been seen and felt by our customers and branch staff. Here is what we’ve heard:

• "Faster and opens files without complications" –​ customer
• "Customers love the bigger screens, calling them ‘bright’ and love the video editing software” – branch staff
• “I’ve had a few seniors say they liked the enlarged keyboard keys and trackballs.” – branch staff

Providing the vital ingredients for a democratic society

Storybook Paren'ts: Incarceration, family connection, and the power of reading

The Storybook Paren'ts program helps incarcerated paren'ts to be reading models for their children, promoting reading and strengthening their connection while the paren't is incarcerated.

TPL’s Storybook Paren'ts Program connects incarcerated adults to the little ones in their life through reading. With the help of a librarian, participants are recorded reading an age-appropriate book out loud; the book and recording are then mailed to the child to listen and read along.

Storybook Paren'ts resumed programming at the Toronto South Detention Centre in May 2022 and the Toronto East Detention Centre in September 2022. During these eight months, we recorded 49 participants, reaching 73 children with 77 recordings. The program supports family literacy and connection during a period of separation, benefitting both incarcerated individuals and their families.

One family said: “The children lost their mother one month after their grandfather was sent to jail; so they were quite grief-stricken to ‘lose’ two family members so close in time. The sound of grandpa's voice delighted them and they trust he still loves them even though they can't see him.”

Personal Care Bank Pilot

Cabinet outside Sanderson branch

TPL is committed to supporting vulnerable populations by breaking down barriers and increasing inclusion for Torontonians. As part of this work, last November, we launched a new one-year pilot in partnership with The Personal Care Bank. The program provides complimentary, barrier-free access to personal care products (shampoo, deodorant, toothbrushes and more), 24 hours a day and year-round through outdoor cabinets at three of our branches: Cedarbrae, Downsview and Sanderson.

The Personal Care Bank and their network of local volunteers manage and stock the cabinets with free personal care products. Those interested to volunteer and/or donate are encouraged to contact The Personal Care Bank directly.

Charlene Lee, Branch Head at Sanderson branch, was so excited to have their ‘beautiful’ cabinet in place and reported that within 24 hours of installation, it was already being stocked by community volunteers and used by community members in need.

Local artists beautifully decorated each cabinet to be a vibrant, yet functional, art piece outside our branches! See the other two cabinets by visiting tpl.ca/personalcarebank.

Intellectual Freedom and our new book sanctuary

The Book Sanctuary Collection at the Toronto Reference Library highlights 50 books that have been challenged, censored or removed from a public library or school in North America.

During Freedom to Read Week (February 19-25, 2023), TPL highlighted the increase of intellectual freedom challenges across North America and reaffirmed the important role public libraries play in protecting this freedom. TPL joined the Book Sanctuary movement, started by Chicago Public Library, recommitting the library to protect and defend Torontonians’ rights to freely access a broad range of diverse materials – including those that have been challenged or banned – online and at its 100 branches across the city. A physical book sanctuary display is now on the fourth floor of Toronto Reference Library.

We’re also launching a new programming stream to explore and discuss intellectual freedom challenges, topics and ideas as part of our On Civil Society series. This new series is generously supported by the Toronto Public Library Foundation.

To kick off the series, Lisa Radha Vohra, our Director of Collections and Membership Services, and Richard Ovenden, Director of the Bodleian Libraries and Head of Gardens Libraries and Museums at the University of Oxford, streamed a lively hour about the importance of intellectual freedom. More than 200 people tuned in – including staff from public libraries in Vancouver, Winnipeg, Hamilton and Victoria. Ovenden was also a guest at the Bram and Bluma Appel Salon at the Toronto Reference Library for an in-person discussion hosted by Nahlah Ayed from CBC Ideas.

Our public announcement about joining the Book Sanctuary movement and the new programming stream got a lot of great response and widespread media attention including CTV, CP24, City News, Global News, National Post, Toronto Sun and the Toronto Star.

You can learn more about intellectual freedom, challenges, the Book Sanctuary collection and all of our initiatives at tpl.ca/intellectual-freedom.

Investing in staff and an innovative service culture

Third annual Innovation Symposium

Staff from our Service Development & Innovation division joined Gene Tan ( Chief Innovation Officer and Chief Librarian, National Library Board, Singapore), Marcellus Turner (Chief Executive Officer and Chief Librarian, Charlotte Mecklenburg Library) and Liz White (Head of Public Libraries & Community Engagement, British Library) for an interesting discussion as part of Innovation Symposium.

On February 14, TPL hosted its third annual Innovation Symposium. This virtual event celebrated library success stories and learnings from the past year and looked ahead to the coming year. Nearly 120 library peers from around the world attended, including from Singapore, the United Kingdom and across North America. This was a wonderful opportunity for our staff to learn more about innovative public library initiatives along with a chance to celebrate success stories and learnings and connect with library peers from across the globe.

Pam Ryan, TPL’s Director of Service Development and Innovation moderated a panel discussion with library leaders from across three continents. During lightning round talks, Brooklyn Public Library highlighted its award-winning Books Unbanned initiative. Brian Bannon, Director of Branch Libraries & Education at New York Public Library delivered the keynote address on the Branches to Recovery project.

Participant feedback was positive and several attendees noted how interesting it was to see that despite geography, libraries around the world are all thinking about and addressing similar issues relating to equity and inclusion, pandemic recovery and intellectual freedom challenges.

Knight Foundation Library Leaders Conference

I attended the Knight Foundation Library Leaders Conference on February 20, speaking on a panel with other public library leaders about lessons learned from the pandemic.

Other conference sessions included speakers from across public and academic libraries and from funding foundations and organizations. Topics included: 

• increased demand for digital content and the growing digital divide;
• increased challenges to democratic values;
• responding to social issues associated with increased poverty and homelessness and mental health challenges; and
• funding challenges and opportunities.

I spoke about all the work we’re doing at TPL to promote equity and intellectual freedom, highlighting Canada’s Freedom to Read Week. It was so nice to return to having in-person conversations with our peers on important shared topics.

Below is my report for the February 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Another year of steady growth for the Reading Challenge 

TPL Reading Challenge

The beloved TPL Reading Challenge (RC) began in 2019 as a social media campaign and later expanded to a system-wide initiative that includes in-branch promotions . Every year, with support from a dedicated staff team, TPL releases new reading categories to encourage Torontonians to read widely and discover new books, authors and genres.

In 2022, the RC team hosted 12 online programs that drew 362 participants and 192 replays. They also published 27 blog posts featuring reading recommendations by other TPL staff and challenge participants for each category. The posts averaged an impressive 1,000 views per post. The final post of the year features the top 10 most read books of the 2022 RC.

Throughout the year, there were nearly 24,000 visits to the RC website, a slight increase from 2021. In addition, the RC Facebook group continued a steady growth, gaining 400 new members and reaching over 2,500 members in total by year end.

Lastly, more than 150 challenge participants completed our year-end survey and provided some positive feedback:

• 99+% were satisfied or very satisfied with the reading challenge
• 90% discovered new books, authors or genres
• 60% read more books
• 50% were doing the RC for the first time in 2022

The 2023 challenge began on January 3, this time with new categories. We are also excited to resume in-branch meet-ups again, which our survey respondents were especially looking forward to having back this year.

Don Mills Branch at Sounds of the Season event 

Young participant at the Sounds of the Season event

Don Mills branch partnered with CBC Toronto, North York Harvest and Daily Bread Food Bank to present Sounds of the Season in the branch parking lot on Saturday, December 17. The outdoor space was brought to life with a number of event tents featuring live entertainment such as storytelling, music, and dance. There was also a holiday craft table, photo booth, and a chance to visit with Santa. Delicious hot chocolate was provided by Tim Hortons, and the community was invited to contribute non-perishable food items or cash donations to the food banks.

Don Mills customers were very generous and large crates of food were collected along with sizeable monetary contributions. CBC Toronto was on hand to cover the event, and our very own Selwyn Chung, Assistant Branch Head, was interviewed regarding the library's role in supporting Toronto's Food banks.

Building pathways for workforce development

Virtual Interview Room Launch at Malvern branch 

Malvern branch's new virtual interview room opened February 6th

This month, Malvern branch opened TPL’s first Virtual Interview Room. The space provides job seekers with a dedicated space to prepare for and participate in virtual interviews, with software and hardware including a computer, webcam, ring light and headset. It also features access to valuable employment-oriented collections, library services and community employment resources to support the job search. 

The idea for this project was submitted as part of the 2020 City Librarian's Innovation Challenge by librarians Habibah Ahmad, Suzanne Alimoglu and Claire Fyfe. The Challenge invited staff to submit ideas to enhance or improve our public spaces – and support our strategic priorities. As Toronto’s workforce and economy continue to change, and with so many facing job losses and struggles, the room will create greater equity and access for our communities.

Broadening Toronto's digital access and inclusion

Celebrating Data Privacy Week at TPL

Staff member Yonghai Ke leading a privacy class at McGregor Park branch

TPL celebrated Data Privacy Week (Jan 23-27), a week dedicated to learning the impact technology has on our privacy rights and the importance of valuing and protecting personal information. TPL hosted three in-person and online programs about digital privacy and smart cities, as well as a talk by Dr. Brenda McPhail, Director of Privacy, Technology and Surveillance at the Canadian Civil Liberties Association. Dr. McPhail spoke about the first Canadian Artificial Intelligence and Data Act that is encompassed in the proposed Bill-C27, otherwise known as the Digital Charter Implementation Act, 2022. The program reviewed governance, data and personal rights when using technologies powered by AI. The programs generated lively discussions and garnered positive feedback.

Providing the vital ingredients for a democratic society

TPL’s Anderson Ruffin Abbott archive added to UNESCO’s Canada Memory of the World Register 

Anderson Ruffin Abbott (in academic robes)

Anderson Ruffin Abbott was the first Canadian-born Black physician and a man of many national and international accomplishments. In addition to his work as a physician, journalist, educator and hospital administrator in Canada, he served as a civilian surgeon in the Union army during the U.S. Civil War, and became a trusted associate of Abraham Lincoln.

TPL’s Anderson Ruffin Abbott archive includes books, legal documents, correspondence, manuscripts, newspaper clippings, notebooks, scrapbooks, photographs and artifacts donated by Abbott’s descendants. This archive has been selected for inclusion in UNESCO’s Canada Memory of the World Register, part of UNESCO’s Memory of the World Programme intended to showcase the most significant documents of world heritage. As of 2022, there were only 27 collections inscribed to the register. Toronto Public Library is proud to steward and provide access to this significant and notable collection of documentary heritage.

Investing in staff and an innovative service culture

Introducing TPL’s New Accessibility 101 Curriculum

Each slide of the module includes narration, closed captions and American Sign Language (ASL) video.​

The new, mandatory Accessibility 101 curriculum is the latest initiative of TPL’s Multi-Year Accessibility Plan to make accessibility a priority in our daily work.

This curriculum is an Equity and Inclusion core learning opportunity for all staff, volunteers and contractors, and consists of two modules:

• key accessibility concepts, provincial legislation and accessible customer service best practices
• an overview of TPL’s accessibility services

The Accessibility 101 curriculum helps us take a step forward in our learning journey to ensure our customers and employees with disabilities feel welcome at the library and can access our services how and when they need to.

Ontario Library Association Super Conference: Walking in Two Worlds

The 2023 OLA Super Conference was held from February 1-4 at the Metro Toronto Convention Centre

After two years of an online-only format, the Ontario Library Association was pleased to be able to offer its first-ever hybrid Super Conference, the theme of which was ‘Walking in Two Worlds’: “This walking in two worlds, knowing and not knowing, old and new, equity and diversity, truth and reconciliation is where we find ourselves as we embrace for our next steps together.”

Approximately 260 TPL staff registered (with the vast majority electing to attend in person) and enjoyed a wide variety of sessions, including keynote speeches by Vivek Shraya, Anand Giridharadas and Elamin Abdelmahmoud. Ten of our staff also presented at the conference, on topics such as shelter outreach, correctional library partnerships, and Chinese book clubs, to name a few. After so much pandemic-related isolation, it was invigorating to be a part of that much library love under one roof!

Below is my report for the January 23, 2023 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

What Toronto Read in 2022

Ten most borrowed books for adults in 2022

TPL released the annual lists of the most-borrowed books of 2022 in early December, highlighting popular books for adults, teens and children from the past year. Mystery and romance novels were in demand with adults last year, while fantasy and mystery books were most popular with teens. Toronto author Nita Prose had the most-borrowed adult book with her debut title, The Maid.

The lists are created using total checkouts from the year combined with current holds. Both physical and digital copies are included in the data.

The annual list of most borrowed books always receives significant media attention and this year was no different. Mike Warner, Digital Content Lead, Collection Development, appeared on CP24 and CBC Radio (along with local author Nita Prose) to discuss the lists.

Announcing the 2022 First and Best List

First and Best 2022 titles

On December 6, TPL announced its 2022 top picks of the best Canadian children’s books that help get kids under five ready for reading. The First and Best annual list is part of TPL’s Ready for Reading program, developed to help paren'ts and caregivers support the development of early literacy skills in children from birth to five through fun, everyday activities. The books on the First and Best list showcase Canadian children’s authors and illustrators and are not only fun to read, but also instill a love for reading from an early age. Visit the First and Best webpage for the full 2022 list as well as our lists from previous years. All titles are available at library branches across the city.

Incredible demand for new Prince Harry book

TPL customers have placed more than 8,500 holds on Spare, Prince Harry’s new book. There are currently 1,212 copies in multiple formats (book, audiobook, eBook and eAudio) on order or circulating at TPL. Recent titles that had comparable demand upon initial release include Becoming by Michelle Obama and Fire and Fury by Michael Wolff. We also shared a reel about the Prince Harry book arriving at TPL on our Instagram channel, which generated over 20,000 plays, 1,100 likes and 270 shares in one day!

Building pathways for workforce development

Adult Literacy Program Back In-person

Left: Stephanie (staff) welcoming learners to the newly renovated Adult Literacy Program office at NYCL. Right: Interior of the new office.

TPL’s Adult Literacy Program had a very successful 2022 with the program operating both in-person and online. We supported 136 learners and held over 3,400 sessions. As of January 2023, the Adult Literacy Program has returned to 100% in-person service in all ten adult literacy offices, including the newly renovated office at North York Central Library. Like all our Adult Literacy offices, this space offers learners a welcoming environment that is conducive to learning. Adult learners are able to work towards their individual goals in a private and distraction-free space, volunteer tutors have full use of library resources, and library staff are better able to support both the learners and the volunteer tutor

The Adult Literacy Program offers free, one-on-one tutoring sessions in basic reading, writing, and math for English-speaking adults 16 years of age and older, and works towards the library’s focus on equity and inclusion.

Broadening Toronto's digital access and inclusion

Innovator in Residence Programs Highlight Artificial Intelligence and Music Theory and Technology

L to R: Kishawna Peck (Innovator in Residence, Artificial Intelligence), Sageeve Oore (Faculty Member, Vector Institute) and Jason Cullimore (Innovator in Residence, Music Theory and Technology) presented a program about Songwriting in AI on November 29

From October 3 to December 10, TPL hosted two Innovator in Residence programs on Artificial Intelligence (AI) and Music Theory and Technology. Both residencies offered in person and online programs, one-on-one appointments and staff training sessions.

Kishawna Peck (Founder and CEO of Toronto Womxn in Data Science) delivered 30 programs that reached 300 participants and covered topics such as responsible AI, self-driving cars and AI in healthcare. The residency included in-person programs at the Toronto Reference Library and informed participants about AI, how it is designed and how it impacts our daily lives.

Professional composer Jason Cullimore delivered 26 programs, including in-person programs at North York Central Library, that reached over 200 participants and introduced learners to the library’s new Digital Piano Lab service. This residency was made possible thanks to a generous donation from the Holdbest Foundation.

Kishawna and Jason also delivered two joint programs on the topics of AI and the future of film music composition and AI and songwriting.

Toronto Public Library Recognized for Doylean Excellence

A Study in Sherlock & His Creator exhibit inside TD Gallery at Toronto Reference Library

On January 5, the Baker Street Irregulars (BSI), the world’s oldest literary society dedicated to Sherlock Holmes, presented the Arthur Conan Doyle Society’s Inaugural Doylean Awards in New York City. Jessie Amaolo, Services Specialist and Curator of the Arthur Conan Doyle Collection. was recognized on behalf of TPL in the Performing and Visual Arts category for Virtual Tour of A Study in Sherlock & His Creator.

The video is a guided tour of TPL's exhibit, A Study in Sherlock & His Creator, marking the 50th anniversary of its Arthur Conan Doyle Collection and exploring the many facets of the world's most famous detective writer, Sir Arthur Conan Doyle. The virtual tour video was a collaborative TPL effort between the Special Collections and Communications, Programming and Customer Engagement departments

Raspberry Pi and Audio Recording Kits Available to Borrow from Digital Innovation Hubs

Raspberry Pi, Audio Recording and Arduino Kits (clockwise from the top)

In December 2022, Raspberry Pi and Audio Recording kits became available for loan from TPL’s nine Digital Innovation Hubs, where Arduino kits are also available for loan. The Raspberry Pi Kits can be borrowed for three weeks at a time and the Audio Recording Kits for one week.

Raspberry Pi Kits consist of a Raspberry Pi computer with monitor, keyboard and mouse. Each kit also includes electronic components and video tutorials needed to complete a set of coding/electronic projects.

Audio Recording Kits consist of a digital audio recorder and a set of handheld and lapel microphones. This kit has everything needed for field recording, music making and is especially great for podcasting.

Our social media followers were pleased with the news, with an exceptional total of 30,000 views, likes, comments and shares on Facebook, Instagram, and Twitter within one week of the announcement. Many shared their excitement with positive emojis and heartfelt comments like "once again TPL for the win."

Providing the vital ingredients for a democratic society

Let’s Discuss Accessibility! Consultation Sessions with CBC/Radio-Canada

TPL staff and a session participant choose a category of accessibility barrier from a set of cards

In December, TPL partnered with CBC/Radio-Canada to host a series of community consultation sessions all about accessibility. We wanted to connect with people in Deaf and disability communities to better understand their realities and the accessibility barriers they experience on a daily basis when it comes to media and cultural consumption. We held sessions in English and in ASL, both in-person and online, with live captioning. Participants explored critical issues such as:

• What barriers people face when accessing media;
• How disability and Deaf culture are represented in the stories we create and amplify; and
• Ways to strengthen our relationships and better meet the needs of diverse communities.

The discussions were lively, engaging, and deeply insightful. The information collected through these sessions will allow both TPL and CBC/Radio-Canada to develop plans and initiatives to better serve people with disabilities and people who are Deaf. A summary of findings will be posted on the CBC/Radio-Canada website later this year.

Three Successful Initiatives in 2022 Thanks to a Generous Donation

In December 2021, Shawn and Kate’s extraordinary unrestricted gift was made with no conditions and empowered Toronto Public Library to invest the funds into areas where they were most needed. The TPL Foundation is proud to share that several new initiatives have already launched as a direct result of the $1.25 million donation:

• Social Service Teams are providing access and connection to social service and mental health supports to address challenges faced by our city’s most vulnerable residents.
• Community Librarians are meeting people at their point of need by working directly in Black and Indigenous-focused agencies and delivering critical services to families and individuals.
• A Financial Empowerment Service Program is underway, offering equity-deserving individuals and those living on low incomes access to financial counselling in select branches.

Learn more by visiting tplfoundation.ca/impact.

Investing in staff and an innovative service culture

Enhancing Available Staff Development on Vulnerability

The Services to Vulnerable People team developed an extensive list of on-demand resources for TPL staff, totalling 29 hours. Since 2021, over 600 staff members have participated in the live and online learning sessions. We are providing staff with the knowledge, training, and tools to meet the unique needs of vulnerable people.

Various learning activities addressed relevant social issues facing our city. Participants explored diverse topics, such as shelter and housing, mental health and resilience, and food access. These information-sharing sessions also promoted collaboration with local community agencies.

In our continued commitment to delivering exceptional customer service, these sessions aim to better equip TPL staff, so they may respond successfully to the unique needs of our communities.

Celebrating Our Staff’s Dedication in 2022

2022 staff recognition events at the Appel Salon

On November 17, for the first time since 2019, we gathered together in person at the Toronto Reference Library’s Appel Salon to celebrate staff marking service milestones of 25, 30, 35, 40, 45 and 50 years at TPL. One hundred and six staff members reached one of these impressive milestones, collectively representing over 3,100 years of work at the library. At our annual staff recognition event we presented all employees with a letter of thanks and a certificate of recognition, as well as a TPL watch for those who celebrated 25 years.

Below is my report for the December 5, 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Providing Valuable Service in the Community

Lynie Awywen, one of TPL’s Community Librarians

On October 19, over 120 people attended a Wellness day hosted by TAIBU Community Health Centre. TAIBU provides Black-identifying communities with programs and services in a culturally affirming, Afrocentric environment. Lynie Awywen, TPL’s Community Librarian, presented on the various ways that library services help facilitate self-care. Community librarians work within external organizations to provide library services onsite.  

The community shared many heartwarming stories and new enthusiasm for the library filled the room. There was loud applause when Lynie mentioned TPL’s elimination of late fines. Lynie issued over 25 new cards, renewed memberships, registered Book-A-Librarian sessions, and helped participants with Readers’ Advisory. Drop-in device help and registration for digital literacy classes were particularly popular.

This event is an example of TPL’s focus on equity and inclusion and commitment to breaking down barriers to access.

The Stories of Little Jamaica at Maria A. Shchuka

Dr. Rita Cox in front of MAS window display

In September and October, Maria A. Shchuka branch hosted a three-part program in partnership with Storytelling Toronto: The Stories of Little Jamaica. Anansi storyteller Kesha Christie engaged community members in a nostalgic walk to explore the collective experience of growing up in the Caribbean, where the practice of storytelling was commonplace. The finale of the program featured Order of Canada recipient, former children’s librarian and head of Parkdale branch, and renowned storyteller, Dr. Rita Cox. Dr. Cox enchanted listeners with one story after another, beginning with a spooky story and finishing with a hilarious story that had the audience in stitches. 

After the program, Dr. Cox posed for pictures in front of the branch’s beautiful window display created by staff members to commemorate the 50th anniversary of the Rita Cox Black and Caribbean Heritage Collection. Staff created a QR code and posted it next to the colourful portrait of Dr. Cox, to direct passersby to the collection’s page.

National Housing Day Recognition at North York Central Library

PUSH documentary screening at North York Central Library

Each year on November 22, National Housing Day raises awareness about housing issues and homelessness across Canada. In recognition of National Housing Day, TPL partnered with Homeless Connect Toronto (HCT) to host two events at the North York Central Library. For the month of November, TPL showcased ‘Journeys to Home’ in the North York Central gallery space. This well-received exhibit featured first person ethnographies about individuals' journeys to housing.

On November 22, TPL hosted a screening of the documentary PUSH, which sheds light on the ongoing housing crisis, followed by an informative panel discussion with local housing experts. The event was a huge success with 50 attendees and a very vibrant discussion of housing issues ranging from the important concept that housing is a right to the upcoming provincial legislation, Bill 23 and its potential impact on the affordable housing crisis in Toronto. Newly elected councillor for the area, Lily Cheng (Willowdale Ward 18) attended the event. All panelists commented that the library is so important and one of the last remaining public spaces in our community.

Homeless Connect Toronto is a registered Canadian charity committed to helping individuals end homelessness in their lives. The charity seeks to engage the community through advocacy and awareness of issues contributing to homelessness. Our annual National Housing Day event was a great opportunity to recognize our united efforts to support people experiencing homelessness and the importance of information exchange around the current housing crisis facing Toronto.

Laura Freeman, Senior Services Specialist Adult Literacy, noted that not only is TPL’s partnership with Homeless Connect Toronto so important but "hosting events like the National Housing Day program, raises awareness of issues contributing to homelessness, which is vital to community engagement and creating a more liveable city."

2022 Environmentalist in Residence (EnvIR) at Mount Dennis Branch 

Our 2022 Environmentalist in Residence (EnvIR) was Shamily Shanmuganathan, co-founder of Corals and Bees, an online platform dedicated to promoting intersectional environmentalism and advocating for climate justice. Shamily offered 10 programs and five community consultations to over 100 people during her residency at Mount Dennis Branch. 

From September 5 to November 12, Shamily worked with Indigenous presenters, offered virtual and in-branch Climate Career Chat panels, and Pollinator Paint Cafes to spark creativity and conversations around upcycling (reusing discarded objects or material in such a way as to create a product of higher quality or value than the original) while growing native plants. 

Shamily also took part in a nature walk with community leaders and co-hosted a children's nature photography workshop. This marks the fifth year of the EnvIR program where an industry expert offered free programs, workshops, and community consultations as part of the Our Fragile Planet program series, supported by TD Friends of the Environment.

Building pathways for workforce development

Cedarbrae’s Community Youth Fair

Youth at Cedarbrae branch

On September 28th, Cedarbrae branch hosted a Community Youth Fair, welcoming local organizations to the branch including Strides Toronto, Rosalie Hall, Access Employment and the Toronto Police Service to network and share resources with youth. 

The event was a huge success with over 100 youth attending  and making valuable connections with community agencies. It helped to re-establish community partnerships that were put on hold during the height of the COVID-19 pandemic. Several community partners reported that this was their first in-person outreach event in over two years, and that they were thrilled to be able to engage in much-needed face-to-face interactions with local youth. Participants learned about TPL’s broad range of youth-focused resources including Youth Hubs and homework databases, as well as local employment and training opportunities available to them including employment at the library.

Broadening Toronto's digital access and inclusion

Digital Inclusion Week programming

Jason Cullimore, Innovator in Residence, Music Theory & Technology

During Digital Inclusion Week (October 3 to 7), TPL hosted 35 in-person programs and eight online programs that were attended by nearly 350 participants. Programs highlighted topics such as digital content creation and interactive digital art, digital privacy and safety, using Microsoft Office and more. 

TPL also launched two Innovator in Residence programs focused on Artificial Intelligence and Music Theory & Technology, including a discussion with Elissa Strome (Executive Director of the Pan-Canadian AI Strategy at the Canadian Institute for Advanced Research). 

Digital Inclusion Week is an annual North American-wide initiative that promotes digital equity in local communities. This year, TPL was one of 238 participating organizations.

Rent Geared to Income Subsidy: Navigating MyAccesstoHousingTO sessions

Participants learn to navigate MyAccesstoHousingTO

From July to November, TPL and the City of Toronto’s Access to Housing team collaborated and hosted over 40 sessions on navigating MyAccesstoHousingTO at select TPL branches. TPL staff facilitated convenient access to computers and to Wi-Fi connection for over 100 participants. They received hands-on and practical guidance on navigating MyAccesstoHousingTO and maintaining their Rent-Geared-to-Income eligibility.

Internet Connectivity Kits (ICKs)

TPL partnered with several community agencies through the City of Toronto’s Social Development, Finance & Administration and Shelter, Support and Housing Administration to provide Internet Connectivity Kits to Toronto residents.

With generous support from the Toronto Public Library Foundation, TPL provided 94 individuals and families with Internet Connectivity Kits  this fall. The kits provide recipients with a laptop and Wi-Fi hotspot (with two years of data services). The Internet Connectivity Kits program aims to support vulnerable residents who have been identified by community partners as having an urgent or critical need for internet connectivity and access to a technological device.

With an Internet Connectivity Kit, participants are now able to:

• access online information, such as critical health resources or social supports
• support online learning and education
• reduce social isolation and maintain connections to family and friends

One of the Internet Connectivity Kits recipients shared their feedback:

"This is such a relief and will make life so much easier for my girls in school. The internet is such a necessity especially now. " – Renee W.

Providing the vital ingredients for a democratic society

Library Settlement Partnerships Week

Since 2007, TPL has been helping newcomers with their settlement needs through Library Settlement Partnerships (LSP) by working with seven local settlement agencies. This  October, TPL and settlement agencies collaborated to host the annual LSP Week celebration, which also marked LSP’s 15th anniversary. The theme was Health & Wellbeing, and 60 participants joined a conversation about bridging the connection between healthy food and lifestyle choices with Certified Nutritional Practitioner, Lucy Frankel. The topic generated lively online discussions and highlighted the importance of self-care. 

At this time, all 14 LSP branches offer appointment-based in-person one-on-one support. LSP programs continue mostly online, with plans to bring back more in-person programs. In 2021, LSP served over 29,500 newcomers and delivered over 900 programs. This service is funded by Immigration, Refugees and Citizenship Canada.

Active Living Tradeshow: connecting people with accessible library services

Friendly TPL and CELA staff ready to chat about accessible library services and collections

On November 4 and 5, the Active Living Tradeshow took place at Variety Village, welcoming individuals, families, and organizations interested in increasing their awareness of inclusive living opportunities for people of all ages and abilities. Attendees enjoyed panel presentations, activities, and an exhibitor showcase featuring accessible products and services. Toronto Public Library staff were joined by staff from the Centre for Equitable Library Access (CELA) and together we enjoyed meeting people and talking all about accessibility at the library: our accessible computer technologies and reading devices, our accessibility services, and our accessible collections, such as CELA collections for library members with print disabilities.

Celebrate Democracy and Know Your Vote T.O.

Celebrate Democracy launch event at Toronto Reference Library, with (L to R): Sarah Yaffe, Tiffany Ford, Michelle German and Joe Cressy

TPL recently wrapped up its Celebrate Democracy series following Toronto’s municipal election on October 24, 2022. Aimed at boosting civic engagement and awareness of the electoral process, TPL launched Celebrate Democracy and the Know Your Vote T.O. website in partnership with MASS LBP. The site, which received over 300,000 page views, provided information on candidates running for mayor or city council and detailed their thoughts on Toronto’s biggest issues.

This project promoted civic engagement and invited participants to engage with democracy. From October 14-24, 13 library programs took place with 228 total participants, including online and French programs. Vote Pop-Ups, offered in 15 libraries, encouraged participants of all ages to share what matters to them. The Celebrate Democracy webpage includes links to programs, booklists and resources. The booklist has received over 4,700 views and includes more than 70 titles for adults, youth and children. Celebrate Democracy is funded through generous donations to the Toronto Public Library Foundation.

Celebrate Democracy: Kids Can Vote 

Voting booth at S. Walter Stewart Branch

As part of the lead up to the Municipal Election on October 24, four fictional candidates for mayorship were created using responses from the real mayoral candidates on knowyourvote.to. Kids could view the candidates’ profiles online, or in a printed pamphlet available at all library branches. Kids then voted in-person at select branches, or online at knowyourvote.to/kids. 

Evidence shows that introducing kids early in life to elections and voting has a positive impact on lifelong voting habits. Participating in a voting activity teaches them that their voice matters and helps them appreciate the value of voting and civic engagement. Kids across the city voted to elect Anita as the fictional Mayor of Torontoville. The biggest issue Anita wanted to address was climate change. Visit knowyourvote.to/kids to see a full breakdown of the results.

UnJudge Aging: A Human Library 

Tina Robeznieks, UnJudge Aging participant

On Saturday, October 29, Northern District branch hosted UnJudge Aging, a human library about aging. Library customers had the opportunity to check out 18 human 'books,' who shared their experiences about growing older during 30-minute sessions. A few examples of their stories: reflecting on growing up as a racialized person in Scarborough, becoming an entrepreneur later in life, caring for a partner with young onset dementia and accompanying a family member through a medically assisted death. 

UnJudge Aging is a project proposed by the National Initiative for the Care of the Elderly (NICE), supported by a New Horizons for Seniors grant, and organized in collaboration with the Institute for Life Course and Aging (ILCA) and the City of Toronto. UnJudge Aging is also a research project, led by Dr. Lynn McDonald, Scientific Director at NICE, investigating the potential of human libraries as an intervention to reduce ageism. Results of the research will be available in Spring 2023. 

Helping low-income Torontonians in financially challenging times

Financial Empowerment at TPL

In September 2022, TPL launched a Financial Empowerment initiative in partnership with WoodGreen, North York Community House (NYCH), and Prosper Canada to assist low-income Torontonians with financial-related topics. Over 31 customers at the Downsview and Riverdale branches have been served since the pilot's launch. Customers can sign up for one-on-one sessions online at tpl.ca/financialempowerment. This service was developed as part of the City of Toronto Poverty Reduction Strategy Initiative.

Homeless Connect Toronto Event: Community Partner Outreach

The TPL table at the HCT event. Staff members L to R: Jenny Huntley, Rosa Maria de Barros, Liana Sukiasyan, Chris Carelli, Aminata Mageraga, Teresa Leung

On October 16, TPL participated in Homeless Connect Toronto’s (HCT) “one-stop-shop” event for individuals at risk of and experiencing homelessness in Toronto. The event, held annually at Mattamy Athletic Centre, brings service providers together to provide free onsite services and resources to those in need. TPL staff members connected with nearly 300 individuals, registered 78 new library cards and gave away 11 boxes of donated books – record numbers for TPL at HCT. 

Existing TPL users expressed positive feedback about our services, including several appreciative comments about our large collection of eBooks and diverse offerings of online resources. New cardholders mentioned their eagerness to attend User Education programs and schedule Book-a-Librarian sessions. At previous HCT events, staff frequently assisted guests facing barriers posed by the accumulation of library fines. Following the elimination of late fees, guests at this years’ event reported significantly fewer issues.

The Services to Vulnerable Persons Committee coordinated TPL’s involvement at HCT. Staff were grateful for the opportunity to serve community members at their point of need

Investing in staff and an innovative service culture

Learning Leads Symposium

The second annual Learning Leads Symposium was held virtually on October 5. Organized by members of TPL’s Learning & Development Steering Committee, the event was open to all learning leads (designated staff contacts who are responsible for liaising with their department or division to coordinate staff learning opportunities), and served as an opportunity to discuss recent learning culture initiatives. Through a combination of presentations, lightning talks, breakout rooms and interactive experiences, participants had ample opportunity not only to learn, but also to share their own expertise. Learning expert and author Julie Dirksen delivered the keynote talk, and inspired the audience with her practical and engaging tips about how to match our learning strategies to learners’ needs. Feedback from the event was positive, and the planning team is looking forward to working towards making the 2023 edition even better!

Treaties Recognition Week is the first full week of November every year. Treaties Recognition Week began in 2016 in Ontario. Together, let's learn more about treaties. 

What are treaties?

Treaties are agreements made between the Government of Canada, Indigenous communities, and the provinces and territories, that define ongoing rights and obligations on all sides. The first historic treaty signed between Indigenous communities and the British Crown was in 1701 for the British Colonies of North America. Between 1701 and 1923, 70 treaties were negotiated between Indigenous communities and the Crown (who were represented as either British North America or Canada). The first modern treaty, also known as comprehensive land agreements, was signed in 1975. Since then, another 25 modern treaties have been signed. The most recent modern treaty signed was with the Cree Nation in 2018.

Treaties cover rights, benefits and obligations for all signatories. What these rights look like may vary from treaty to treaty. While some treaties include defining reserve boundaries and annuities paid to First Nations communities (among others), others may include defining self-government, consultation and participation requirements, and ownership of lands (among others).

While a lot of Canada is covered under various treaties, there are some areas of Canada where no treaties currently exist. Below, you can check out various resources available at the library and beyond to learn more about treaties.

Resources at the Library

Programs 

Watch a replay of these recent programs that were hosted recently by the library.

Talking Treaties in Tkaronto (online program no longer available)

"Ange Loft reflects on treatymaking and upkeep in what is now known as Toronto, through the lens of three main agreements: the Dish with One Spoon; the Covenant Chain and 1764 Treaty of Niagara; and the 'Toronto Purchase' with the Mississaugas of the Credit."

Naagan ge bezhig emkwaan : A Dish with One Spoon Reconsidered

"Researchers Victor Lywtwn and Dean Jacobs provide a history and overview of the Dish with One Spoon from an Anishinaabe perspective."

Books

Here are three books that talk about treaties. Please note that if an author or illustrator is Indigenous, their nation is in brackets next to their name. Summaries are from the TPL website. Interested in reading some more? You can check out our Treaties Recognition Week booklist with more recommended reads, and films too.

Treaty Words : For As Long As Rivers Flow by Aimée Craft (Métis & Anishinaabeg), illustrated by Luke Swinson (Anishinaabeg)

"Accompanied by beautiful illustrations by Luke Swinson and an author’s note at the end, Aimée Craft affirms the importance of understanding an Indigenous perspective on treaties in this evocative book that is essential for readers of all ages."

Treaty # by Armand Garnet Russo (Swampy Cree)

"A treaty is a contract. A treaty is enduring. A treaty is an act of faith. A treaty at its best is justice. It is a document and an undertaking. It is connected to place, people and self. It is built on the past, but it also indicates how the future may unfold. Armand Garnet Ruffo’s TREATY # is all of these."

Children of the Broken Treaty : Canada's Lost Promise and One Girl's Dream by Charlie Angus

"In this new edition of Charlie Angus's award-winning and bestselling book, he brings us up-to-date on the unrelenting epidemic of youth suicides in Indigenous communities, the Thunder Bay inquiry into the shocking deaths of young people there, the powerful impact of the Truth and Reconciliation Commission's final report, and how the Trudeau government's commitment to Indigenous communities continues to be stymied by decades-old policy roadblocks."

Blog Posts

You can read the following blog posts by TPL staff to learn more about treaties:

• Remembering the Toronto Purchase and Its Settlement : June 8 : Snapshots in History
• Wampum : Not Museum Artifacts but Original Treaties!
• We Are All Treaty People

Resources outside the library

Outside of the library, there are also many resources you can access to learn more about treaties. You can:

• Learn more treaties on the Government of Ontario website. On their website, they have an interactive treaty map of Ontario as well as many videos featuring Indigenous peoples talk about treaties. They have even linked to events (both virtual and in-person) happening throughout the province. 
• Learn more about historic and modern treaties on the Government of Canada's website.
• Check out interactive maps showing treaty boundaries, Indigenous languages and traditional territories of Indigenous communities, on Whose Land and Native Land websites.
• Watch Trick or Treaty? directed by Alanis Obomsawin for free on the National Film Board of Canada website.
• Watch videos from the National Centre for Truth and Reconciliation's Truth and Reconciliation Education Week 2021, that discuss treaties, featuring Elder Harry Bone and Commissioner Loretta Ross, and more. The video is also available in French.

Updates

January 9, 2023: removed hyperlink for Talking Treaties in Tkaronto as the program is no longer available for replay online.

Below is my report for the October 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Newly Renovated Wychwood Branch Now Open!

The renovated branch reopened to the public on October 3

We are very excited to announce the reopening of the Wychwood branch on Monday, October 3 after a beautiful expansion/renovation. Wychwood Branch first opened in 1916, constructed with a grant from the Carnegie Corporation of New York. Deemed a Toronto Heritage Building in 1976, the branch experienced an addition in 1978 and a retrofit in 1995. As its neighbourhood grew, so did the library. This latest renovation more than doubled Wychwood branch's size from 6,400 square feet to 17,000 square feet. The light-filled addition, adjacent to the original historical building, blends the old with the new and provides the community with a modern library while celebrating its stunning historical features.

Highlights include:

• KidsStop, a literacy-rich, tactical learning environment for children and their caregivers, based on the theme of a beaver lodge
• Dedicated Seniors’ Space with flexible furniture for programs such as book clubs and tech training
• Reimagined spaces for adults, kids and teens with quiet study, lounge seating and flexible spaces for collaboration
• Improved accessibility throughout including an elevator and barrier-free washrooms
• Third floor mezzanine boasts an incredible view of Great Hall, as well as the original fireplace
• Behind the fireplace is a deck with outdoor seating overlooking the Wells Hill Lawn Bowling Green
• Second floor also features tables fashioned from one of the 75 year old Norway Maple trees removed during construction
• Outdoor plaza features a garden with native plants and trees, along with flexible seating

A reopening celebration is planned for Tuesday, October 25 at 10:00 a.m. 

Wellness Exchange: discussing mental health at the library

On September 15th, library staff facilitated a community conversation centred around mental health. Guest speakers included mental health educator, Rebecca Higgins, and Steve Rogers, a person with lived experience from the Dream Team. In this supportive environment, attendees shared their unique experiences with mental health. They were thrilled that the library offered a way to connect with other individuals, especially after struggling with social isolation during the pandemic. After the session, participants shared they had an increased awareness of existing supports and services in the community and expressed a desire to see more programming in the future. It was a great opportunity to relay the message that mental health affects everyone, whether at work, at home, or in the community.

The Scotiabank Giller Prize shortlist announcement at the Toronto Reference Library

The Jack Rabinovitch Reading Room at the Toronto Reference Library hosted the announcement of the Scotiabank Giller Prize shortlist on September 27th. The event, which was livestreamed on the Giller Prize Facebook page and on CBC, was a wonderful opportunity to show off this beautiful new space that is dedicated to Canadian literature. It includes Jack Rabinovitch’s Giller collections and memorabilia donated by the Rabinovitch family. 

Ontario First Nations School Outreach Initiative

As part of TPL’s Board-approved Indigenous Strategies response to the Truth and Reconciliation Commission of Canada’s 94 Calls to Action, TPL extended the eligibility of membership to include persons living on First Nations reserves in Ontario. This past September, Membership Services, in collaboration with Youth Services and Indigenous Initiatives, organized a virtual visit to two school classrooms on Ontario First Nations reserves.

Students were presented with information on TPL’s digital services, resources, and online programs. Over 40 students were registered with Digital Access Cards, instantly breaking down the barriers to access and connecting them immediately with digital resources such as eBooks and eAudiobooks, research databases, and eLearning resources. We hope to continue our work with Ontario First Nations reserves and reach many more customers in 2023.

Visual Art Workshops

Teen painting workshop

TPL has recently developed partnerships with several art schools including the Canadian Contemporary School or Arts, Artbarn School and Fresh Paint Studio to enhance its program offerings for teens. Instructors from these schools, as well as professional artists including book illustrator Soyeon Kim and comic artist Kean Soo, will bring their subject expertise to 20 visual arts workshops in 20 Youth Hubs this fall. Workshops include watercolour and acrylic painting; still life, landscape and portrait drawing; oil pastel; cartooning; illustration; and printmaking. This series is made possible by a generous donation from the estate of Rita-Anne Piquet. Rita-Anne was an accomplished artist and arts educator who nurtured young people and their talents.

Broadening Toronto's digital access and inclusion

AI Programs for Children with STEAMlabs 

STEAMlabs program at Morningside branch

Artificial Intelligence (AI) technology and the fundamentals of machine learning do not have to be intimidating and inaccessible for anyone to start learning. This September, 11 TPL branches hosted workshops on various AI topics for children with STEAMlabs. The workshops aimed to provide participants with a broad understanding of how AI works and empower them to apply this knowledge in real life.

In these workshops, children learned technical concepts around neural networks, applications of vision AI, and natural language processing. Additionally, participants had the opportunity to explore how AI uses neural networks to make predictions and how it can be trained to recognize everyday objects as well as detect intent from speech and respond back. More than 65 children and family attended the programs.

Feedback from participants and staff alike has been positive with one staff noting: “Big thanks to STEAMlabs and BoA for supporting such an amazing, fun, interactive program! We appreciate your kindness & patience.” These programs have been generously supported by Bank of America.

Seniors’ Digital Literacy Programs

Seniors Digital Literacy Graduates celebrating with Community Librarian Rabia Pirani

TPL community librarians wrapped up the first round of digital literacy classes at four Toronto Seniors Housing Corporation locations. Over seven weeks, the community librarians delivered a series of beginner computer classes plus regular Book-a-Librarian appointments. Fifty-seven seniors participated in the classes, covering a variety of basic digital literacy skills: connecting to WiFi, searching the internet, and using email. Offering library service at seniors’ point of need supports Toronto’s Senior Strategy 2.0, as well as providing social interaction, building community and teaching valuable skills. Over 92% of participants were satisfied with the course. Comments included “I am thankful for this course. Now I know how to use a computer,” and, “I learned a lot and I am very thankful for the opportunity to do so.”

The City of Toronto has approved permanent funding for Community Librarians. Seniors’ Digital Literacy Community Librarians are also generously supported by donations to the Toronto Public Library Foundation from an Anonymous Lead Donor, Richard and Joan Boxer, The Catherine and Maxwell Meighen Foundation, and other donors.

Providing the vital ingredients for a democratic society

Complimentary PRESTO Card Initiative

In collaboration with the TTC and the City of Toronto, TPL has been providing complimentary PRESTO cards to customers since 2020. The goal is to provide a PRESTO card to anyone who does not yet have one and who may face challenges in purchasing one. Over the past two years, this service has expanded to 56 TPL branches, giving out over 68,000 PRESTO cards to customers and local community agencies.

Recently, the City of Toronto shared information about this initiative with housing providers who, in turn, connected with their local branch to provide PRESTO cards to their clients. We have been delighted to support these requests from agencies such as Scarborough Heights Cooperative Homes, Wilcox Creek Cooperative Homes, and Loft Community Service. This past summer proved to be a popular time for the PRESTO card service with 14,825 cards given out over June-Aug 2022.

Since TPL is well-positioned as a welcoming, safe, and accessible part of many Toronto neighbourhoods, we were pleased to be identified as a pickup location for anyone who participates in the Fair Pass Transit Discount Program. This collaboration has been very successful and we are thrilled to continue supporting our customers with barrier-free access to complimentary PRESTO cards! Read more about the Complimentary PRESTO Card Initiative and a list of pickup locations.

Toronto Star Opinion Piece: Libraries play important role in promoting democracy

Celebrate democracy program at Toronto Reference Library

Toronto Star featured an opinion piece that I wrote in response to an article that questioned the health of Toronto’s democracy. In the piece, I highlight our new interactive website, Know Your Vote T.O. , and the Celebrate Democracy events at library branches across the city. TPL is doing its part in helping Torontonians become more engaged and informed ahead of the October 24 municipal election. Know Your Vote T.O. and Celebrate Democracy offer access to unbiased, accurate information and opportunities for discussion. I also note some of the wonderful things happening to make elections and our democracy more engaging, including the Democratic Engagement Exchange, Operation Black Vote Canada and Apathy is Boring.

Investing in staff and an innovative service culture

Evolution of a Learning Culture

As September is back-to-school month, it was a fine time to roll out initiatives related to the continued evolution of a learning culture at TPL. We unveiled TPL’s Learning Culture Toolkit – a document filled with tips, activities and resources to enhance learning in our daily work. To encourage staff to share their learning journeys and inspire and motivate each other, we’ve also introduced the ”Today I learned (TIL)” Yammer group. All staff are invited to join, to share learning insights, stories, and helpful resources.

Finally, we featured a presentation about the learning culture initiatives at the September staff town hall. This introduced many staff to the learning culture statement for the first time, and also served as an opportunity to engage all participants in a learning activity, to demonstrate how easy it is to boost your learning a few minutes at a time.

September 30 marks the second annual National Day of Truth and Reconciliation. Learning about truth and reconciliation is something that happens year-round, but this day is a great day to begin if you have not had the opportunity to yet. 

Since last year's first National Day of Truth and Reconciliation, there have been more potential sites located at Indian Residential School grounds with many more ground searches in progress, and the Pope has issued a formal apology for the actions of the Catholic Church in the Indian Residential School system. These are the first steps of many towards reconciliation.

Below, we've gathered some places to help learn more about Truth and Reconciliation. Some resources shared at available through tpl.ca, and others are events outside of the library that are either free to attend, have registration required, and are either in-person or online.

Resources at the Library

There are many places within the library where you can begin learning more about Truth and Reconciliation, Indian Residential Schools, and learning from Indigenous community members.

Blog Posts

If you want to learn more about Orange Shirt Day, you can check out the Orange Shirt Day 2022 blog post.

If you want to read more about truth and reconciliation, you can check out these blog posts: 

Truth and Reconciliation : 5 Years Later

Truth and Reconciliation : A Guide for Newcomers

You can also check out Indigenous documentaries in our collection, Indigenous Music, as well as some new and upcoming books by Indigenous authors from this summer.

Reading Lists

You can find a lot of recommended readings for all ages in our Orange Shirt Day reading list, and the Reading for Reconciliation reading list.

You can also read books by Indigenous authors, illustrators, and knowledge keepers in our Read Indigenous lists.

Programs

You can also regularly check the Indigenous Celebrations page to see upcoming in-person and online programs and watch previously aired online programs.

Events in the City

There are also many events occurring in the City of Toronto this month that are either low-cost or free for the public to attend. Below, I've listed some that I'd recommend checking out.

September 29 & 30, 2022 : Indigenous Legacy Gathering

Nathan Phillips Square (100 Queen Street West, Toronto) from 7 am to 8 pm daily

This event is open to the public, and will include a sunrise ceremony, stage presentations, cultural and education workshops, a marketplace, and food vendors with Indigenous and Indigenous fusion food.

October 1, 2022 : Native Child and Family Services of Toronto 25th Annual Pow Wow

Dufferin Grove Park (875 Dufferin Street, Toronto) from 12 pm to 5 pm

This event is open to the public to attend. You can support Indigenous communities directly by supporting vendors at the pow wow. 

October 1, 2022 : Nuit Blanche

This year's Nuit Blanche was curated by Indigenous thought-leader and Canada Research Chair in Indigenous Arts, Collaboration, and Digital Media, Dr. Julie Nagam. Nuit Blanche runs from sunset on October 1 to sunrise on October 2, 2022.

Online Events

September 26 – 30, 2022 : Truth and Reconciliation Week 2022

This is the second annual national online program to learn about Truth and Reconciliation in Canada. This year's program includes age-appropriate materials for grades 1 through 12. You must register to watch live and pre-recorded sessions, as well as to participate in the Q & A.

September 29, 2022 : Gidinawendimin – We Are All Related 

You need to register to attend, but you can livestream this live stage program to see some of best performers share about Indigenous culture, languages, and traditions, as well as hear the truth about the history of Indian Residential Schools, and remembering the children who never came home.

September 30, 2022: Indigenous Perspectives on the Pope's Apology

You need to register to attend, but this livestream will begin at 1:00 pm and will feature panelists who were involved in and affected by the Pope's visit, as well as the meaning of the apology, reconciliation, and more.

Online Resources

Use the CBC Interactive Map of Indian Residential Schools Map to see how far you may be from a residential school.

You can visit the National Centre for Truth and Reconciliation website.

Mental Health Support

Learning and talking about Indian Residential Schools and their legacies can cause a lot of strain on one's mental wellbeing. Days like Orange Shirt Day and the National Day for Truth and Reconciliation can also be difficult for Indigenous community members. If you need support during these times, please reach out to the following mental health resources.

Resources for everyone

• Crisis Services Canada – you can call them at 1-833-456-4566 or text them at 45645 (for all ages)
• Kids Help Phone – you can call them at 1-800-668-6868 or text them at 686868 (for children)
• Good2Talk – you can call them at 1-866-925-5454 or text "GOOD2TALKON" to 686868 (for postsecondary students)

Resources for Indigenous communities

• Hope for Wellness Helpline – you can call them at 1-855-242-3310, or use the chat box on their website.
• Native Youth Crisis Line – you can call them at 1-877-209-1266.
• National Indian Residential School Crisis Line – you can call them at 1-866-925-4419.

Updates:

September 29, 2022: Updated to included an updated link for the Reading for Reconciliation reading list.

Below is my report for the September 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Newly Renovated Albert Campbell Branch Now Open

Albert Campbell District Branch is now reopen!

Albert Campbell District (ACD) Branch, a busy library branch in southwest Scarborough, reopened in July after an almost three-year major renovation. Branch highlights include:

• Increased public space to 8,000 square feet
• Front garden features native plants developed through consultation with the local Indigenous community for place making and place keeping
• Access to more technology and enhancements including a 3D printer, recording  studio and iMacs
• Expanded public spaces including quiet study areas, lounge and reading spaces and flexible spaces for collaboration
• Reimagined spaces for kids and teens
• More natural light inside the building, and outdoor spaces including a rooftop terrace. 

Knowledge Keeper Karl Shay began the official reopening ceremony on July 28 with a meaningful welcome ceremony. TPL Board Vice-Chair Alim Remtulla, Councillor Gary Crawford and project architects also attended and shared a few words. Library staff led several activities and tours. One of ACD Branch’s new mural artists, Ren Lonechild from Red Urban Nation Artist Collective, and Miinikaan garden designers were also present to chat with interested customers about their work on the project. CityNews covered the branch opening and community celebration. 

Maryvale Reopens

Deputy Mayor at new Maryvale Kidstop

The expanded and relocated Maryvale branch welcomed customers on Monday September 12. The renovation process started in 2019, and we are thrilled to have almost doubled the size of the branch. The now 11,746 square foot branch is a versatile, warm and welcoming space for the community. The branch has also moved to a highly visible and more accessible location within the Parkway Mall.

The redesigned Maryvale branch now features an enlarged program room, study spaces (new powered tables, laptop bars, and study rooms), a bigger and brighter dedicated teen zone, and a cheerful and dynamic Kidstop. In fact, our Deputy Mayor and Ward Councillor could not resist a stop in the new Children’s space during a recent sneak peek of the branch. 

Summer Wonder and TD Summer Reading Club 2022

Prototypes from the Wonder Workshop: Adaptation Challenge at S. Walter Stewart Branch

Summer Wonder and the TD Summer Reading Club (TDSRC) ran from June 13 to September 3. Throughout the summer, TPL offered 60 featured programs including author and illustrator visits, STEM and various arts themes. In addition, we held 27 French language programs, 15 camps and 42 Wonder Workshops. Kids attending Wonder Workshops learned about design thinking as they prototyped solutions to real-world challenges like pollution, access to clean water, wind power and more.

This year also marked TPL’s second summer with the Beanstack Reading Tracking app, a tool that promotes literacy and helps families participate in summer programs remotely. Between June 13-27, more than 1,000 kids signed up for the TDSRC challenge in the app as part of a Get Your Summer Read On contest. Throughout the summer, kids and families logged 4,100 books read on Beanstack.

Outreach to TDSB Summer Model Schools

Eastview Public School students enthusiastically participate in a game of Library Jeopardy, led by staff Bryan and Annie from Morningside branch

Throughout the summer months, TPL supports TDSB Summer Model Schools by conducting visits to participating locations. The Model Schools for Inner Cities program aims to increase access and opportunities for all students. In July 2022, TPL staff completed 25 visits to 17 schools with almost 2,000 student participants. Students learned all about TPL resources and programs like Summer Wonder and TD Summer Reading Club and had the opportunity to register for library cards. Many students were excited to receive their first ever library card and register for the TDSRC. 

Branch Welcome Signage 

New welcome signage at a TPL branch

We are very focused on exploring and implementing new safety and security strategies at TPL. As part of this work, we have developed signage for all branches that welcomes customers and visitors and, in a friendly but clear way, asks them to be respectful and follow our rules of conduct.

The signs read: 

Welcome to your library! We want everyone to have a great experience when using our spaces and services, so let’s work together to make that happen! Please treat our staff – and each other – with kindness and respect. Discrimination, harassment, and violent or disruptive behaviour will not be tolerated. To find out more about our rules of conduct, visit tpl.ca or ask one of our library staff.

This is one of many initiatives we are working on in response to safety and security issues in our branches and spaces. Some activities underway include risk assessments at branches, video camera assessments, workplace violence prevention and response program and training and much more. This work is happening in consultation with staff, the Joint Health and Safety Committee and the Union. This work is aligned with recommendations from the Alternate Approaches to Safety and Security Discussion Table, which were endorsed by the Toronto Public Library Board this spring.

Broadening Toronto’s digital access and inclusion

Innovation Council Presents: Spring 2022 Program Series

Jeremy Bailey and Alla Popp displaying contra-normative augmented reality cosmetics

This past spring, TPL’s Innovation Council presented a three-part series of virtual programs that explored a variety of innovation-related topics, including: filter dysmorphia and augmented reality; civic innovation in Toronto; and the past, present and future of open data. The Innovation Council is an advisory group of recognized leading individuals from the academic, creative, and technology communities.

The first program, Contra-Normative Augmented Reality Cosmetics (moderated by Innovation Council member Jeremy Bailey) explored the use of contra-normative Augmented Reality (AR) cosmetics to address issues related to filter dysmorphia. Panelists included local and global contra-normative artists including garçonnnne (Toronto), Dillea (Toronto), B (Toronto), Shawné Michaelaine Holloway (Chicago) and Heran Genene (Ethiopian-Canadian artist). Members of the audience learned how they can create and use contra-normative filters.

The second program, Civic Innovation: Building the Enabling Infrastructure for New Ways of Working Together (moderated by Innovation Council member, Pamela Robinson) explored some Toronto examples of civic innovation. The panel featured Alice Xu (Manager of the Connected Community/Smart City program at the City of Toronto’s Technology Services Division) Tai Huynh (Creative Director at OpenLab at the University Health Network), and Chiyi Tam (urban planner and community organizer).

The final program, Open Data: Past, Present and Future (hosted by Innovation Council member, Tai Huynh) brought together an academic, an investigative journalist, and a data manager to discuss the past, present and future of open data. Panelists included Denis Carr (Supervisor of the City of Toronto’s Open Data program), Inori Roy (journalist and Associate Editor at The Local magazine) and Pamela Robinson (Director of the School of Urban and Regional Planning at Toronto Metropolitan University).

More than 180 people attended the programs. Members of the audience at all three programs were very engaged in the chat discussion and asked many insightful questions.

Summer Rogers Outage

When a nationwide Rogers network outage left countless people in our city without internet connection or phone service in July,  many headed to their local library branch to access Wi-Fi and use computers.

We saw a significant increase of in-branch activity that day, including:

• 87% increase in branch visits
• 79% increase in ‘Reserve a Computer’ sessions 
• 40% increase of in-branch checkout of materials.

It was another reminder of the important role we play in helping Torontonians access the vital technology, connectivity, spaces and supports they need. 

Wi-Fi Hotspot Lending Service

TPL began a new cycle of borrowing for the Wi-Fi Hotspot Lending service in June. This service allows customers who do not have internet access at home to borrow a free Wi-Fi Hotspot, with unlimited monthly data plans for a period of up to six months. Thirty of our branches located across the city are hubs for this service which helps to provide more equitable access to the internet for all Torontonians. These branches work with their local community agencies to ensure the hotspots are made available to customers who could benefit most from this service. They also support customers navigating this new technology with Book a Librarian sessions and a recommended TPL eResources list to explore. The next six-month lending period will begin in Winter 2023. 

CO2 Monitor Lending

CO2 monitor packaging

Customers can now borrow one of 50 CO2 (carbon dioxide) monitors at any Digital Innovation Hub. The monitor measures CO2 levels which can be used to provide a general idea of how well an indoor space is ventilated. While the reading on this monitor is not a direct indicator of risk for airborne infections such as COVID-19, knowing the CO2 levels in an indoor space can help users take steps to improve ventilation. This program has been well-received with mentions in BlogTO, CTV, CBC and generated tremendous discussion on social media.

Building pathways for workforce development

Networking and Mentorship Series Recap

The Career Coaches in Residence program will resume again this fall

 

From May 25th to June 30th, TPL launched the smash-hit Networking and Mentorship Series as part of the Career Coaches in Residence service. The series offered a wide range of programs, workshops, and panels to Torontonians, with a focus on young and early career adults. It was the perfect opportunity to explore trends in the job market, successful career advancement, speak with a wide range of mentors, and create and expand your professional network. The series was attended by over 180 participants and included the following sessions:

• Explore Careers in Education
• The Importance of Networking
• Navigating Failure and Embracing Courage
• Careers Examined: Human Resources
• Personal Branding
• All About Informational Interviews
• Navigating Identity in the Workplace

The Networking and Mentorship Series is powered by RBC.

Introducing The Entrepreneurs’ Suite at NYCL

The Entrepreneurs’ Suite opened on August 2nd

Located in the Business, Science & Technology Department at North York Central Library (NYCL), the Entrepreneurs’ Suite provides a dedicated co-working space for entrepreneurs to work, connect with other entrepreneurs and social innovators, and access expert staff assistance connecting users with the collections, resources and training to allow them to start and grow their ventures.

The Entrepreneurs’ Suite space is complemented by programming that further supports workforce development, including programs such as the Entrepreneur in Residence, programs for tech upskilling, and tailored information sessions to help users meet their business goals. Customers with a valid library card can apply to use the Entrepreneurs’ Suite by completing an application and submitting it to the department.

Providing the vital ingredients for a democratic society

Free Menstrual Products Pilot 

Period product dispenser at Sanderson Branch

TPL partnered with The Period Purse on a pilot service at the Malvern and Sanderson branches to serve people who menstruate by providing access to free menstrual products. This service began the week of June 27th and will run for six months, until the end of 2022. Tampons and pads are available to customers for free in all public washrooms in both branches.

The Period Purse is Canada’s first and only federally registered charity that deals with period poverty by striving to achieve menstrual equity and reduce the stigma surrounding periods through education and advocacy. 

Amy Arsenio (Assistant Branch Head at Malvern) shared about the success of the pilot so far, “[The pilot is] going great! We are replenishing the women’s basket 2-3 times per day. Staff are all very much on board and happy that Malvern was selected as a pilot branch.”

 

Ripley’s joins MAP program 

Fish tank at Ripley’s Aquarium of Canada

TPL welcomed Ripley’s Aquarium of Canada to the Museum + Arts Pass (MAP) program this July with great excitement! This downtown attraction consists of 10 carefully curated galleries displaying a cross section of saltwater and freshwater environments from around the world, and the beauty and significance of the animals within it.

The Museum + Arts Pass (MAP) program allows Toronto families to borrow a limited number of free passes to top cultural institutions and attractions with their library card in the same way they would borrow library materials. The program’s primary goal is to broaden Torontonians’ access to the city’s cultural life. This is yet another example of TPL supporting the community and creating equitable access to spaces.

Our Neighbours’ Stories

L to R : Geraldine Cahill, Mila Robinson, Councillor from York Centre, Moon Ja Park and Mandana Attarzadeh

As a vital member of the Bathurst-Finch community, Centennial Branch and several local community service agencies joined the Caring Community Challenge by convening partner, UpSocial Canada. Over a period of 18 months, the convening team participated in online workshops, reviewed case studies and engaged in selecting programs to pilot in the Bathurst-Finch neighbourhood. All of this activity aimed to realize greater connection between youth and seniors from all cultures and to increase feelings of belonging.

The team selected a pilot program, Our Neighbours’ Stories, a collection of interviews with resident seniors, produced by Toronto youth. These stories produced by youth were mounted on posters and displayed at Centennial Branch. On May 26, the local city councillor officially launched the exhibition entitled Our Neighbours’ Stories in celebration of this achievement.

Programming at Sunnybrook Hospital 

Manon Luxenburg delivering programming

In partnership with the occupational therapy team at Sunnybrook Hospital, Manon Luxenberg (Senior Library Assistant) has been delivering virtual programming to the Veterans in K-Wing at Sunnybrook. Manon’s programs include reading aloud short stories and poems, sharing jokes, singalong songs like “You Are My Sunshine” and other music. She is broadcast via the hospital TV directly into Veterans’ rooms, providing those with low mobility or Covid restrictions a source of entertainment and inclusion. Manon has hosted five programs so far, with a total of 45 participants.

Investing in staff and an innovative service culture

Incident Report Management System

Over the summer months, a cross-divisional team worked to prepare and deliver training on the use of TPL’s new Incident Report Management System (IRMS), in preparation for its September launch. This central, online repository will vastly improve the viewing, editing and sharing of incident reports in an ethically responsible manner, resulting in increased staff awareness about incidents. The IRMS working group collaborated with TPL’s eLearning Leads to develop two eLearning curricula. The IRMS: Introduction & Ethics curriculum was assigned to all staff as required learning (with a 76% completion rate to date), and the advanced curriculum (Working with the IRMS) and live demonstration sessions were assigned to staff on an as-needed basis (with 434 and 279 completions respectively). This blended learning approach has been well received, and the on-demand components have allowed staff to become acquainted with the system in a timely and convenient fashion

Activating a Learning Culture

Members of the Learning & Development Steering Committee delivered two workshops to 133 supervisors in June, on the subject of how to activate a learning culture. The agenda included information about the important role supervisors play in this work, lightning talks from staff representatives describing examples of a learning culture in action at their locations, and a collaborative breakout session activity, and was modelled on a similar workshop delivered to managers earlier this year. Providing supervisors and managers with this learning culture background and context-setting better positions them to support the rollout of learning culture activities to the entire organization later this year, and underscores the message that not only do they play an important supporting role in the learning and development of the staff they supervise, they are also learners themselves.

AI in Everyday Life

TPL collaborated with Michael Ridley (Librarian Emeritus, Guelph; Ph.D. Candidate, University of Western Ontario) to host a staff Lunch and Learn about the impact of artificial intelligence on everyday life. The session, attended by 26 staff, featured a discussion about how the popular app TikTok’s algorithm works and the benefits and risks of its use. Staff then participated in breakout discussions about the role of public libraries in supporting algorithmic literacy education, how to promote civic engagement about issues related to AI, and the role of human rights in AI. Generally, staff participants felt positive about the potential of artificial intelligence but also expressed concern about digital safety in some of the ways that AI is being applied.

Lunch and Learn sessions are an ongoing series that seek to build staff awareness and knowledge related to digital technology, privacy and safety.

Pride Month Staff Social

Pride Alliance staff social at S. Walter Stewart Branch

During Pride Month in June, Pride Alliance hosted a social for staff at S. Walter Stewart Branch on the evening of Saturday, June 18. More than 40 staff, family and friends enjoyed a potluck and outdoor picnic, co-sponsored by TPL and TPL Workers Union Local 4948. It was a fun evening and staff enjoyed connecting with one another and also played a Pride Trivia game. Pride Alliance is an employee resource group that fosters diversity and inclusion for 2SLGBTQ+ staff and allies. Their other key initiatives include organizing and facilitating mandatory Positive Spaces training for staff in collaboration with The 519.

 

Below is my report for the June 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Fireside Family Chat: Art and Storytelling 

TPL’s Christine (left) and the AGO’s Savette (right) present Fireside Family Chat: Art and Storytelling on April 9.

TPL is pleased to partner with the Art Gallery of Ontario (AGO) this spring for a series of virtual Fireside Family Chat programs that combine storytelling and art. Taking place on Saturdays at 2 pm on April 9, May 14 and June 11, TPL staff and AGO family facilitators deliver an engaging program of storytelling, exploration, and creativity inspired by artworks from the AGO’s collection. In addition to stories and activities, the program also encourages kids to create their own works of art. Be sure to join us on Crowdcast for the final program in this series on June 11. To date, over 50 families have tuned in live to participate in these programs. Check out our TPL Kids Crowdcast channel for more online offerings that kids and families can enjoy together!

Digital Piano Lab at North York Central Library

Customers can now book a space to practice piano at NYCL

A new Digital Piano Lab is now open at NYCL. In its opening month, nearly 100 customers booked the space to practice their piano playing skills. Located in the Creation Loft on the second floor, the Lab provides users with access to digital pianos and music-related programming, including an upcoming 10-week Innovator in Residence program focused on Music Theory and Technology scheduled to take place in October. The Lab is part of a continuum of services offered in the Creation Loft, which includes the Digital Innovation Hub, Recording Studios, the Fabrication Studio, eLearning Lab and piano practice room, and links nicely to the extensive print and online music collections held at NYCL. This new service supports TPL’s strategic priorities around creating inspiring public spaces that Torontonians can access easily to learn and create music and expanding access to technology and digital literacy. The Digital Piano Lab is generously supported by the Holdbest Foundation.

TPL’s first hybrid Pride Month Celebrations!

Yorkville branch wrapped in Pride colours

This June, TPL hosts its first hybrid Pride Month in celebration of Toronto’s queer communities. With in-person events returning to branches, staff have planned a full month of live and virtual programs around the city for audiences of all ages.

Upcoming events include:

• Rainbow Storytimes and Drag Queen Storytimes for kids with Gila Munster
• Virtual author talks with Hudson Lin and Kalynn Bayron
• Virtual panel on queerness and disability
• Sci-fi and gender online panel with Alyx Dellamonica, Lee Mandelo, and the Merril Collection
• 2SLGBTQ+ book clubs for adults and youth
• Virtual Q&A on transitioning and transgender health with Juno Dawson

A collection of new 2SLGBTQ+ reading lists is also available, along with updated community resources. Don’t forget to check out your local library branch for colourful and creative Pride Month displays. For more information on programs, collections and services, visit tpl.ca/pride.

Read Indigenous 2022

On June 1, TPL launched Read Indigenous – a yearly list of must-read titles featuring Indigenous creators. The list was curated with input from the Indigenous Advisory Council and includes materials for all ages. Customers may pick up cards that feature the 2022 list at any TPL branch and view current and past lists on the Read Indigenous website. Read Indigenous is one of TPL’s Strategies for Indigenous Initiatives and part of TPL’s response to the TRC Calls to Action. Read Indigenous helps to raise awareness of Indigenous content in our collections and helps to amplify Indigenous voices. This year’s list is dedicated to Lee Maracle, a revolutionary, award-wining author who passed away in November 2021. Among the first Indigenous authors published, Maracle’s work and mentorship helped forge a path for contemporary Indigenous Literature.

Ontario Parks Pass Program

Three friends enjoy the view at an Ontario Park

On May 30, Toronto Public Library launched the Ontario Parks Pass program, joining over 200 public library systems in Ontario participating in this program in partnership with Ontario Parks. The borrowable vehicle permit provides day-use access to over 100 provincial parks for all vehicle occupants. The program aims to raise awareness of Ontario Parks, make these spaces more accessible and affordable for all residents, and encourage outdoor activity, recreation and connection to nature. In the first week of launch, the new program received great media mentions across the city in City News, BlogTO and Post City. 

North York celebrates 100 years

Attendees L to R: Councillor James Pasternak, Councillor Shelley Carroll, Marla Weingarten (NYHS), Mayor Tory, Councillor John Filion, Glenn Bonnetta (NYHS)

June 13th marked exactly 100 years since the founding of North York as a township in 1922. In partnership with the North York Historical Society (NYHS), staff from North York Central Library’s Society and Recreation department organized a centennial celebration, held in the mall adjacent to the library.

Mayor John Tory joined North York councillors Shelley Carroll, John Filion, and James Pasternak and over 100 guests to celebrate this milestone. NYHS leader’s provided interesting stories on the history of the area. Mayor Tory agreed, saying, “When the cities amalgamated years ago, it’s easy to forget that the city evolved through many different phases, and I think it’s important that we understand this history, as it shapes who we are, and the way the city is today.”

NYCL staff curated an arresting display of “North York Then and Now” photos showing the changes North York has gone through from its rural roots to today’s vital part of urban Toronto. A new North York History Room will open later in 2022 on NYCL’s 5th floor to showcase this rich heritage.

Building pathways for workforce development

TPL participates in the eighth annual Toronto Newcomer Day

Toronto Newcomer Day visitors lining up to register for library membership at TPL’s booth.

On May 25th, the eighth annual Toronto Newcomer Day celebration took place in-person at Nathan Phillips Square, welcoming newcomers to Toronto. The celebration also connects newcomers to a wide range of services and recognizes their many contributions to the city. Newcomers, including those who arrived earlier in the week, learned about relevant and useful TPL programs and services at the information fair. Library staff distributed 50 Presto cards in addition to registering over 110 new library memberships. Over 70 attendees took an interactive and historical look at Toronto’s Chinatowns, a special TPL program with presenter Harvey Low at City Hall branch.

Community Librarian working with Toronto Community Housing (TCH)

Community Librarian Rosa with a customer who received a library and Presto card

Just after Victoria Day, TPL’s Community Librarian assigned to providing service at two Toronto Community Housing buildings on the west-end of the City, was finally able to do what she does best – make connections. Rosa had already attended several open houses and residents’ meetings, but now she was in the building, bringing library service into the homes of TPL customers. In addition to the basic services of making library cards, program registration, and helping navigate TPL’s digital resources, our community librarian tailored her services to the community itself.

As a Toronto Community Housing community librarian, Rosa is working to address the immediate needs of vulnerable families and identify pathways to success for recovering after the pandemic. She ensures that tenants' long-term goals around physical and mental health, employment, housing, and overall well-being are supported through skills training, digital literacy, increased access and availability of library resources. She is helping to improve digital literacy and access for residents by meeting them at their Toronto Community Housing residence and providing remote Book a Librarian service to those communities. Rosa has made 133 library cards, reactivated 15 accounts, spoken with 223 people, participated in one virtual and nine in-person outreach events.

Through these deep outreach opportunities into communities, TPL’s Community Librarians provide vital connections and support the Toronto Poverty Reduction Strategy (PDF). The Toronto Community Housing Community Librarian is generously supported by an Anonymous Donor.

 

June is National Indigenous History Month in Canada. During this month, there is a spotlight on Indigenous cultures, histories, experiences and perspectives – and opportunities to reflect on the complicated, colonial history of Canada.

Below, I've gathered some things that you can do in the library – and in the community – this month!

What you can do at the library

Here's some of what you can do this month at our branches or online.

Borrow some of our materials

• Check out titles for all ages featured on our Read Indigenous lists.
• Check out titles from our Reading for Reconciliation list.
• Check out some documentaries in our collection, and listen to some Indigenous musicians.

Attend programs at the library

This month we have a variety of programs available both in-branch and online! Please be sure to click on the listing and save your spot, as registration may be required to attend.

Consulting with the Ether (in-branch exhibit)

This free exhibition places original artworks by students in 4th Year Indigenous Visual Culture courses at OCAD University alongside curated materials from Toronto Public Library's Special Collections. You can visit the exhibit until July 30, 2022 at the TD Gallery on the main floor of the Toronto Reference Library.

Lacrosse: Roots of the Game – It's a Medicine Game (online program – no longer available)

Join Kevin Sandy on June 1 at 6:30pm as he presents the history of lacrosse, from the first game, to wooden stick teachings and more.

Intersections of Indigenous Environmental Justice & Climate Change (online)

Join Deborah McGregor and fellow members of the Indigenous Environmental Project on June 9 at 6:30pm as they discuss concepts of environmental justice and Indigenous ways of thinking about our environment.

Ojibway/English Stories, Songs & Rhymes (in-branch)

Join us at our Runnymede branch for stories, songs and rhymes in the Ojibway and English language for ages 5 and under with their paren'ts or caregivers. Please note that this in-program has limited space and registration is required. Please call 416-393-7697 to register.

As Long as the Rivers Flow: Past, Present and Future of the Land Back Movement (online)

Join Rick Montour on June 14 at 6:30pm to learn about the Land Back Movement, how it came to be and its current objectives.

Indigenous Technologies Across Turtle Island (online)

Join Alejandro Mayoral-Banos and Danielle Paradis of the Indigenous Friends Association on June 23 at 6:30pm as they talk about technologies used by Indigenous People across Turtle Island.

Indigenous Film Nights (in-branch)

Join us at our Parliament Street branch on June 27 and 29 at 5:00pm as we screen four short documentaries exploring a range of Indigenous experiences in Canada.

What you can do outside of the library

This is just a small selection of events happening across the City this month. All events shared below are open to all to attend:

• Attend a free online Indigenous Storytelling Workshop: Hand Drum Circle with Aqua Nibii Waawaaskone (offered for all ages by Vaughan Public Libraries) on June 6.
• Attend the Indigenous Fashion Arts Festival on June 9 – 12 at the Harbourfront Centre.
• Attend the Indigenous Arts Festival on June 18 – 19 at Fork York. June 18 includes the Na-Me-Res Traditional Pow Wow, and June 19 has an Indigenous Food Market, an Artisan's market, and live music performances.
• Attend the Indigenous Day event hosted by the Native Canadian Centre of Toronto at Yonge-Dundas Square from 10am – 7pm, which will have a free concert all day.
• Watch the Tkaronto Music Festival on June 21. The festival is both in-person at the Harbourfront Centre and will be streamed on YouTube this year.
• Attend the free evening concert and drone show at Ashbridges Bay from 8:00 pm – 10:30 pm.
• Participate in the National Indigenous Peoples Day Sunrise Ceremony at Nathan Phillips Square.

Updates

June 21, 2022 : updated to include free events at Yonge-Dundas Square and Ashbridges Bay.

September 29, 2022: updated link for Reading for Reconciliation reading list.

January 9, 2023: removed link for Lacrosse : Roots of the Game : It's a Medicine Game as the program is not available for replay.

Below is my report for the May 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Virtual Community Open House: Ethennonnhawahstihnen' Library and Community Centre

Ethennonnhawahstihnen' rendering by MJMA Architects

TPL hosted a virtual community open house for Bayview branch on April 21. The new Indigenous name, Ethennonnhawahstihnen', was announced in partnership with Councillor Shelly Carroll and City Staff and with approval from the Huron-Wendat nation, the Library Board and the North York Community Council.

MJMA Architects discussed the design approach of the community centre and the layout of the branch. City staff provided an overview of the planned aquatic and recreation spaces. The presentation revealed that the new branch would be double in size, feature meeting/program rooms, and include ample seating and study spaces. Additionally, the hours of operation will increase to 62.5 hours and the beloved staff from Bayview will be there to serve customers in the new space. We received feedback about parking, the relocation from the Bayview mall location, and the renaming of the branch. There were also excellent discussions about programming ideas for the new facility and how we can move forward together.

Seventy-eight community members participated in the open house and Councillor Shelley Carroll’s created a wonderful video on the naming and pronunciation of Ethennonnhawahstihnen'. 

Biblio Bash Raises a Record-Breaking $837,807

Biblio Bash at Toronto Reference Library

After a three-year hiatus, Biblio Bash, presented by TD Bank Group, was back in grand style! More than 400 local philanthropists, business leaders, city builders and library supporters came together on April 7th at the Toronto Reference Library. The branch was transformed for the sold-out black-tie gala, which raised $837,807 in part to support one of TPL’s most vital programs – Internet Connectivity Kits. The TPL Foundation unveiled an impactful new video featuring one of the many families who have benefitted from this life-changing program.

Tyrone Edwards from CTV’s ETALK hosted the event which kicked off with a powerful spoken word performance written for the occasion by Ontario’s Poet Laureate, Randell Adjei. Each of the 39 dinner tables welcomed a notable Canadian author, including Heather O’Neill, Ali Hassan, Saleema Nawaz, Shari Lapena, Randy Boyagoda, Ashley Audrain, and Linda Rui Feng. To read more about the event, visit BiblioBash.ca, and see the some of the wonderful photos captured by celebrity photographer George Pimentel.

Toronto Public Library Foundation also recently announced its new Chief Executive Officer, William “Will” Scott. Will joined on April 4th, and previously served as Chief Advancement Officer at Evergreen, the largest environmental organization focused on urban issues in Canada. As a former urban public school teacher and history professor, Will has an abiding commitment to literacy and education and we welcome him to Toronto Public Library. You can read more about Will in this press release issued by the TPL Foundation in April.

Broadening Toronto's digital access and inclusion

Privacy Awareness Week programs

What is a smart city? program

During Privacy Awareness Week (May 2-6), TPL hosted four online programs about digital privacy, smart cities and strategies to improve mindfulness when using one’s digital devices that reached over 77 users. The programs highlighted how to improve one’s privacy and safety on their computer and mobile devices as well as privacy concerns in smart city applications.

TPL also collaborated with Canadian Civil Liberties Association to host a staff Lunch and Learn about “Intellectual Freedom in the Golden Age of Surveillance Technologies” that was attended by 32 staff. Brenda McPhail (Director of Privacy, Technology and Surveillance) facilitated a discussion about what surveillance poses to intellectual freedom in Canada, including the technologies that fuel this issue, and the challenge of protecting our rights to read and speak.

 

Building pathways for workforce development

New Courses Available through Let’s Learn Tech Online

Cyber Threat Management is one of the new courses available

Let’s Learn Tech Online was updated in April to include additional and refreshed courses on Skills for All (SFA), a new mobile-friendly eLearning platform under the Cisco Networking Academy umbrella. SFA will reach underserved learners with flexible and accessible options, while also providing a pipeline to courses on the NetAcad platform.

The SFA platform was created for self-paced learning with the purpose of contributing to the global economic recovery through reskilling, providing options to people mid-career, as well as young people, exploring new career paths. Courses on the Skills for All platform include more gamification, interactive activities, and videos, as well as updated content.

Learners can now access a number of new Skills for All courses through Let’s Learn Tech Online, including Packet Tracer courses, Endpoint Security, Network Defense and Cyber Threat Management. JavaScript Essentials 1, available through NetAcad.com, was also added. The updated webpage now features a Cybersecurity Pathway, which prepares learners for an entry-level cybersecurity job and is certification aligned with the IT Specialist – Cybersecurity certification through Certiport. Courses previously available through NetAcad.com, including Introduction to Cybersecurity, Introduction to IoT and Digital Transformation, Networking Essentials, and Cybersecurity Essentials, have been updated and are now also available through the Skills for All platform.

Providing the vital ingredients for a democratic society

Raising Confident Kids Workshop Series for Paren'ts/Caregivers

Speakers Dr. Zia Lakdawalla (left) and Mark Yearwood (right)

During March and April, TPL hosted four engaging online workshops to support paren'ts and caregivers as part of the Raising Confident Kids programming series. DigitalSmarts delivered Digital Paren'ting, which focused on managing screen time and online safety for children. Educator Rhonda Hewer presented Learning Math through Your Child’s Eyes to share how children are learning math and why this approach is beneficial to their development. Dr. Zia Lakdawalla from Foundations of Emotional Wellness, shared tips on managing children’s emotions in Building Emotional Regulation Skills in Your Child. Lastly, Mark Yearwood from Kids in the Woods Initiative presented on How to Connect Your Family to Nature about the importance of playing in nature for the successful development of children. In total, 215 participants attended these live workshops with over 130 watched a replay of the program.

Investing in staff and an innovative service culture

learn:tpl – Promotion & Engagement

As part of our efforts to find new ways to promote learning opportunities, we have enabled some new features in learn:tpl, TPL’s learning management system. Hundreds of playlists (e.g. Overcome Stressful Situations at Work and Lead With Knowledge: Mental Health) are now available as part of the Cornerstone Content Anytime subscriptions; these Cornerstone-curated collections provide a great entry point for staff to explore a particular topic in more detail. Staff subject matter experts can also recommend content to build custom playlists (e.g. Services to Vulnerable Persons), which will help others discern where their limited time is best spent. The Rating & Review feature is also new; staff are encouraged to give a star rating and review for all completed courses. Reviewers are identified, and their ratings and reviews are available for all to read. Having this type of “peer review” will help us continue to evolve the learning culture at TPL.

Below is my report for the April 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

TPL Ends Late Fines for All

On March 31, TPL Board Chair Sue Graham-Nutter, Councillor Gary Crawford, and Councillor Anthony Perruzza, joined Mayor John Tory, to announce our fine-free news. The announcement was widely covered by the media, including articles in CBC, Global News, and CP24. As a result of this announcement, TPL joins hundreds of library systems across North America in eliminating overdue fines. This is an important and exciting milestone in our road towards removing barriers and making TPL more accessible for all Torontonians. The Toronto Public Library Foundation raised $300,000 from generous donors to help eliminate fines.

Black Mental Health Week

Dr. Akwatu Khenti & Dr. Justine Joseph

As part of Black Mental Health week (March 7-11), TPL hosted Understanding Black Mental Health on our Crowdcast channel. The panel included Dr. Akwatu Khenti, Special Advisor to the City of Toronto’s COVID-19 equity initiative and Chair of the Black Scientists’ Task Force on Vaccine Equity and Dr. Justine Joseph, a registered clinical psychologist. They discussed how systemic racism have affected Black mental health. The program included a presentation and lively Q&A session. Seventy-six people attended live & online and 38 people watched the recording afterwards. We had attendees from Halifax, Montreal, Vancouver, India and France.

March Break Virtual Programs and Online Activities

Kids created their own comics during artist’s Clayton Hanmer’s virtual Comic workshop on Monday, March 14

Conducting Research at the Library

Building pathways for workforce development

Su-Ying Lee is our Spring 2022 Arts Mentor in Residence

Su-Ying Lee, 2022 Spring Arts Mentor in Residence

Barbara Frum Branch hosts the Arts Mentor in Residence for 8 weeks from March 21-May 13 with Su-Ying Lee (she/her), a highly successful independent curator. She will offer expertise about developing arts-based careers with a focus on engaging with and serving the needs of equity-seeking groups and vulnerable populations. With the support of Barbara Frum staff, Su-Ying, hosted the first of eight online programs with Canadian artist Rajni Perena on March 21. Rajni’s lived experience and Su-Ying’s professionalism provided an informative and inspiring dialogue for the 41 attendees. As part of the residency, Su-Ying also offers library customers free, virtual, one-on-one consultations and her timeslots are filling up quickly.

Providing the vital ingredients for a democratic society

TPL supports Resettling Families through Inter-Agency Task Force

Books provided for resettling families

TPL participates in the City of Toronto’s Inter-Agency Task Force to help coordinate a timely response to resettling families. TPL supports include donating new children’s and teens books, delivering virtual family storytime sessions, and translating relevant library information for new arrivals. At the March 21st Inter-Agency Task Force meeting, in addition to Mayor Tory’s remarks and recognition of the task force’s dedicated work, COSTI Immigrant Services expressed their appreciation for TPL staff.

 

Investing in staff and an innovative service culture

Cornerstone Content Anytime

As part of our ongoing efforts to foster a staff learning culture at TPL, we’ve added two Cornerstone Content Anytime (CCA) subscriptions to learn:tpl, TPL’s learning management system: Professional Skills and Leadership & Management. These subscriptions contain curated content from a variety of third party vendors, on a wide array of subjects, and the on-demand availability will be invaluable to those who are looking for supplemental learning opportunities.

Since acquiring this content in January of 2022, 203 staff have viewed 682 different courses, for a total of 1393 completions. With continued promotion and engagement, we expect these figures will increase dramatically in the coming months as our staff become more acquainted with the content.

Introducing TPL’s Social Story

My Visit to Toronto Public Library Social Story is now live

The library launched My Visit to Toronto Public Library: A Social Story f​or Everyone in March. Social stories are simple picture books about an activity, designed to help children with disabilities or children who are Deaf prepare for a new experience or situation. TPL’s social story is about a visit to the library and takes readers through everyday things a child might do during a visit. The story, available in multiple accessible formats, including eBraille, and video with American Sign Language (ASL) translation, can help children become more familiar with the library ahead of their visit.​ The idea for the social story came from our 2019 City Librarian Innovation Challenge on behalf of the Accessibility Services for Children Work Group.

 

We’re happy to announce that Toronto Public Library has permanently ended late fines for everyone, which removes a barrier to access and makes the library more welcoming to all Torontonians. As a result, we’ve updated some library card terms and conditions related to fines, fees, holds and borrowing. These updates are permanent and came into effect on June 1, 2022. See our  Membership, Circulation and Collection Use Policy or the section below for highlights.

Studies have shown there’s no evidence that late fines are an incentive to return materials on time. In fact, libraries that have eliminated late fines report the opposite. Late fines also create a barrier that prevents some customers from using the range of library services. By eliminating late fines, TPL joins hundreds of major libraries in North America who have done the same.

What Has Changed

Toronto Public Library terms and conditions related to fines, fees, holds and borrowing privileges changed on Wednesday, June 1, 2022. Here are some highlights:

Fines and Fees

• No late fines for anyone
• No replacement fee for lost library cards

Holds

• No charge for holds not picked up for children (age 0-12) and teens (age 13-17)
• Resume $1 per item charge for holds not picked up for adults (age 18+)

Borrowing

• Maximum 50 physical items checked out at once
• Borrowing privileges will be temporarily suspended if a customer has more than 10 items overdue and/or more than $100 in charges
• Overdue items past 30 days will be assumed lost and the customer will be billed for the replacement cost
• A refund will be issued up to 90 days after a lost item has been paid for and returned
• Customer accounts that have $50 or more in charges will be referred to the collection agency after 70 days overdue. A $15 non-refundable administrative fee will apply.

Beginning Wednesday, June 1, 2022, these and a few more updates are reflected throughout our website, including our Membership, Circulation and Collection Use Policy, and Fines and Fees pages.

See you soon!

Whether it’s been a week, a year or a decade since we last saw you, we look forward to having you back! We hope you’re as excited about the news of late fines elimination as we are to share it. Please help us get the word out by telling your friends, family and communities.

If you have any questions or concerns about your library account or about using Toronto Public Library – no matter how long it’s been – please contact Answerline, visit a branch or connect with us on Twitter, Facebook or Instagram.

Frequently Asked Questions

1. How much will this cost the library?
   Revenue from late fines accounts for 1.2% of TPL’s annual operating budget. And, given the growing popularity of digital materials (which do not accumulate fines), as well as providing customers with more tools to manage their borrowing, that percentage will continue to decrease. In addition to funding from the City of Toronto, the Toronto Public Library Foundation and its donors have generously contributed $600,000 specifically toward fines elimination.

   If you’ve got the means and are moved to support the Toronto Public Library Foundation and the work it does for your library, learn about all the ways to give.

2. Will this increase wait times for library items?
   Given the experience of other library systems that have gone fine-free, we don’t expect wait times for library items will increase. Customers will still be responsible for bringing back their borrowed items on time so that everyone can have easy and timely access to our collections. To help customers keep track of their due dates, we’ll continue to send customers reminders to return their materials.
3. What about lost items and replacement charges?
   Customers are responsible for returning the library items they’ve borrowed. If something is lost, damaged or not returned and considered by the library as long overdue, the customer will still be billed and need to pay the replacement cost.
4. What if I currently have late items from the library?
   If you have late items from the library, bring them back as soon as possible and avoid being billed any lost charges. Don’t worry, there won’t be any late fines.
5. What if I have found a really late item from the library?
   It doesn’t matter how late they are, we welcome all library items back! Again, don’t worry, there won’t be any late fines.
6. Do I still have to pay the late fine that was on my account prior to TPL going fine-free?
   TPL cleared any outstanding late fines on customer accounts on April 18, 2022. Customers will still be responsible for paying replacement costs for any materials lost, damaged or not returned.

For more information, including key facts, please see our news release.

Page update details: June 16: Added additional clarification to the last bullet in the Borrowing section. June 3: Added bullet highlighting collection agency referral. June 1: Changed the tense used throughout the page from future, to past & present, as the end of late fines and the associated updated library card terms and conditions have come into effect. May 31: Clarified item #2 under Borrowing section. May 11: added Upcoming Changes section, added April 18, 2022 as date when outstanding late fines were cleared, updated FAQ 6 to indicate outstanding late fines were cleared on April 18, 2022. 

Every year, Earth Day is celebrated on April 22^nd. While most environmentalists, scientists, outdoor and enthusiasts celebrate, protect and appreciate Earth on a daily basis, let's treat 2022 as the year to do the same.

Every day presents a fresh opportunity to learn something new, to take steps to be more Earth-friendly, and to invite others to help make a more positive impact on our beloved planet.

At Toronto Public Library, we aim to raise awareness of different ways to learn, love and care for Earth through our environmental program series, Our Fragile Planet, supported by TD Friends of the Environment (TD FEF) since 2015.

Here are five ideas (one for each week of April as a starting point 😊), with book recommendations, upcoming and recorded Live & Online programs, and other library resources on how you can make every day a mini Earth Day celebration.

Meet the speakers of the program – The Water is Troubled: Blackness in the Environmental Movement.

1. Learn about intersectional environmentalism, an inclusive form of environmental action that includes advocating for the protection of all people and the planet. Here are some topics explored by recent Live & Online presenters, you can watch the replays on Crowdcast:

• Indigenous Environmental Justice Project 
• Blackness in the Environmental Movement
• Accessible Birding: Connecting with Nature Beyond Disabilities

Photo courtesy of Toronto and Region Conservation Authority (TRCA).

2. Appreciate the small things (and not-so-small things) in nature by learning how to identify, nurture, or protect different species in the wild.

• From the Invasive Fishes of the Great Lakes to the Life of Trees, the Toronto and Region Conservation Authority (TRCA) can'teach you about different areas of our local biodiversity.
• Learn about Urban Vegetable Gardening or Grow Milkweeds for Monarch Butterflies with Toronto Master Gardeners (TMG). You can also pick up free seeds (while supplies last, please register for the program for more details).
• Take part in the Toronto Birds Celebration program with Birds Canada and learn more about how to borrow a birding kit (limited kits available).

Nita Goswami, one of the City of Toronto Neighbourhood Climate Action Champions leads a sewing workshop on how to repurpose clothes.

3. Transition towards a circular economy by reducing waste and maximizing resources by moving away from the linear take-make-and-dispose approach. Here are some ways to do that:

• Don’t add to landfill by tossing that old shirt or small appliance! Let Repair Café fixers help you Repurpose Your Clothes to Save the World or learn how to get started with common appliance repairs.
• Take part in a fun 3Rs (Reduce, Reuse, and Recycle) program with the City of Toronto Solid Waste Management Services' 3Rs Ambassador Volunteer Team. 
• Borrow books from Toronto Public Library on circular economy.

Join Chef Bashir for dinner at the Live & Online program, Nomadic Comfort Food.

4. Learn about local and international environmental issues.

• Read about all the different wildlife in the Toronto Biodiversity Guides.
• While food is universal, it should be accessible, culturally appropriate, and produced through sustainable methods. Born in Somalia and raised in Italy, Chef Bashir is a Toronto-based chef who will talk about food sovereignty in this Live & Online cooking experience.
• Discover the On Civil Society: Climate series.

Meet Junaid Khan, TPL's 2021 Environmentalists in Residence.

5. Get out there and take action – big and small actions can all make a positive impact.

• Learn how to have a friendly conversation about the state of our planet with Carbon Conversations Toronto.
• Ditch disposable single-use foodware! Learn what the University of Toronto Trash Team and the Toronto Environmental Alliance are doing to address plastic pollution and tips on what you can do about it.
• Meet our Environmentalists in Residence and be inspired by the work they do locally, within their communities and beyond!

What are some of the ways you celebrate Earth Day every day? Share in the comments below!

Below is my report for the March 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.    

Opening up our public space

Look Out for Redesigned TPL Vehicles

TPL delivery truck with branding applied

TPL delivery truck with branding applied

Keep your eyes on the road for two refreshed TPL vehicles that are now making their way around the city. One vehicle is a delivery truck transporting library holds and returns between branches in the south Etobicoke area. It features large, bold photos that illustrate life at TPL complemented by our vibrant colour palette. The second vehicle is a utility van used by TPL mechanics who maintain branches in the city’s southeast pocket. It stands out in our iconic TPL blue behind our bright new logo.

Utility van with new branding

This pilot project is the first step in a longer term rollout of the library’s new brand on our fleet vehicles, and is helping to make TPL more visible and accessible in communities.

Vax And Read Campaign across TPL Branches

On March 2, the City of Toronto launched its Vax And Read campaign, which brought 22 COVID-19 vaccine clinics to 12 Toronto Public Library (TPL) branches across the city. The campaign is part of Team Toronto’s continued equity-focused, hyper-local mobile strategy to make COVID-19 vaccines as accessible and convenient as possible and to bring vaccines to where residents live, work, play, study and read. Toronto Public Health selected library locations that will continue to remove barriers and bring vaccines to residents in areas and settings that have low vaccination coverage and to residents who are at high risk of contracting COVID-19.

The campaign has been very successful in reaching local residents, and so the City has decided to extend it through to the end of the month, and operate a further 23 clinics at 11 branches, bringing the total to 45 vaccination clinics taking place at TPL branches this month.

Design-a-Bookmark Contest Awards Ceremony

A selection of the Design-a-Bookmark winners

Design-a-Bookmark is an annual TPL contest that runs in October across all branches. The Design-a-Bookmark Contest provides children and families with a personal connection to their local branches and TPL as a whole. We chose 16 winning designs from 3,600 entries. We selected 12 Grand Award Winners for theme, originality and design. Additionally, four unique designs won'the Elizabeth Cleaver Award for outstanding artistic merit.

A virtual awards ceremony took place on February 19 for the contest winners and their friends and families. TPL Board Vice-Chair, Alim Remtulla,  was on hand to congratulate winners on their creative accomplishments. Guest judge and illustrator, Ashley Barron, offered enthusiastic, vivid detail on each bookmark design as she acknowledged the winners for their artwork. The online celebration concluded with Ashley’s fun and engaging workshop creating paper art.

All 16 winning designs are now available for pickup in our branches and can be viewed on the Design-a-Bookmark webpage.

Information session for Regent Park Community

Proposed location of the new branch along Gerrard Street (click to enlarge picture).

TPL staff, Councillor Wong-Tam and partners Tridel and Toronto Community Housing, delivered a virtual information session to the members of the Regent Park community on March 8. TPL staff shared information about the potential relocation and expansion of the Parliament Street branch, including the benefits of a new facility, and what the new spaces and services could include to further support the economic and social development of the community.

Plans to relocate and expand the Parliament Street branch have been included in recent discussions around the final phase of the Regent Park redevelopment project. This 25-year project will redevelop 69 acres to replace existing rent-geared-to-income (RGI) units, add new affordable rental units and new market condominium units. The result of this project will be a dynamic neighbourhood with vibrant open spaces and an animated public realm.

There was a lot of excitement from the community to hear about the potential spaces and services. A commitment was made to the community for ongoing consultation as the Library project progresses.

Family Day and Black History Month Programs for Families

Storyteller Ugonma Ekeanyanwu shared traditional African folklore in celebration of Black History Month on February 23

In February, the Children’s Services Department celebrated Black History Month and Family Day with great online programs. On February 18, Children's services staff delivered an engaging Ready for Reading storytime highlighting stories and songs about families. February 18 was also a PA day, and families tuned in that afternoon to watch Ripley’s Aquarium’s Sharks in the City program, where kids learned about shark care, including what they eat. On February 23, in celebration of Black History Month, broadcaster and storyteller, Ugonma Ekeanyanwu, presented traditional African folklore in her program, African Stories by Moonlight. Ugonma’s interactive storytelling program included an introduction to the instruments used during the presentation, as well as call and response songs. Over 300 families across the GTA have tuned in to view these three programs. Check out our TPL Kids Crowdcast channel for more virtual programs that kids and families can enjoy!

Building pathways for workforce development

 

New Career Coaches in Residence Session

Career Coaches L to R: Ken Lee, Kadine Cooper, Catherine Crawford

The new session of our Career Coaches in Residence began March 7 and runs until July 30. This opportunity offers younger adults (ages 18-29) career and job search help through one-on-one consultation, programs, and other resources.​​

In our last session which ran from September 2021-February 2022, we offered 200 consultation sessions and 17 programs to 302 attendees with two coaches. With the addition of a third coach, we are excited to help even more Torontonians in their career and job search journey.

Coaches help with general career advice, resume and cover letters, job search, interview preparation and personal marketing material for LinkedIn profiles, portfolios or websites. Coaches also offer various programs, workshops and discussion panels throughout the session. 

The coaches also write monthly blog posts on the Career an​d Job Search Help blog. This is another great resource filled with various career advice from our past and present coaches.

Providing the vital ingredients for a democratic society

 

Resources on the Background of Russia and Ukraine

Books and resources to help understand the history of the region and context for the current crisis

One of the most important roles public libraries play is providing access to information that helps us understand and make sense of our world. TPL has compiled a list of resources to help Torontonians learn more about the history of Russia and Ukraine and provide context for the current crisis. The list consists of more than 20 titles in our collection and refers to other reliable e-resources, and was shared across our channels.

Black History Wikipedia Edit-a-thon Hosted by TPL and University Libraries

The Black History Wikipedia Edit-athon aimed to improve coverage of Black histories in Canada on the world's most popular encyclopedia.

In February, TPL partnered with University of Toronto Libraries, York University Libraries and Ryerson University Library for a month-long "Wikipedia Edit-a-thon". The goal was to improve coverage of Black histories in Canada on the world's most popular encyclopedia. Torontonians were invited to learn how to edit and create Wikipedia and Wikidata articles. Librarians and other facilitators led classes and one-on-one sessions for beginners. In addition to four group editing sessions, there was a panel discussion on "Black archives and a praxis of care" featuring Dr. Cheryl Thompson, Collette "Coco" Murray and Dr. Mark Campbell.  Some highlights of the project’s achievements include:

• 117 articles created
• 292 articles edited
• 2,500 edits
• 267,000 words added
• 1,300 references added 

Other ways TPL celebrated Black History Month 

Guests that appeared in our 2022 Black History online TPL Culture programs included L to R: Chidiogo Akunyili-Parr, Daniel Pauly, Habiba Cooper Diallo, K-Cutt, Marlon James, Dan Charnas, Zoé SOUNDmind and Rich Kidd.

TPL celebrated Black History Month throughout February with a series of virtual events and new reading lists for all ages that honour Black voices, heritage and culture.

Featured Black History events presented on the TPL Culture channel include Before the 6ix: Behind the Beat, a panel discussion and DJ performance about the evolution of Toronto hip-hop music. Chidiogo Akunyili-Parr discussed her innovative and intimate memoir, I Am Because We Are. And Habiba Cooper Diallo talked about her new book, #BlackInSchool, an eye-opening account of structural anti-Black racism in our public education system.

Along with creating beautiful branch displays and participating in staff development opportunities, TPL staff wrote several informative and inspiring blog posts, including Uncovering Joy through the Eyes of Black Canadians, Great Books on Black History in Toronto and Ontario and Black d/Deaf and Disability Excellence.

We continue to showcase Black History all year round with programs, reading lists, blog posts, podcast episodes and videos that celebrate and honour the historical significance and contemporary contributions of Black activists and artists from around the world. Visit our Black History page to explore the series.

Celebrating Freedom to Read 

Some titles that have been challenged through the years at TPL

TPL recognized Freedom to Read Week (February 20 to 26), an annual celebration that encourages Canadians to think about and value their right to read, write, and publish freely. For us at TPL, it’s an important opportunity to reaffirm our commitment to intellectual freedom and to reflect on the essential role public libraries play in supporting democracy and informed minds.  Our Freedom to Read Week showcases some materials from TPL’s collection that have been challenged over the years.

 

Below is my report for the February 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Exhibits for Arthur Conan Doyle fans

A Study in Sherlock & His Creator: 50 Years of the Arthur Conan Doyle Collection

Last year marked the 50th anniversary of the Arthur Conan Doyle Collection. In celebration, the Special Collections Department curated the exhibit  A Study in Sherlock & His Creator: 50 Years of the Arthur Conan Doyle Collection, showing in the TD gallery at the Toronto Reference Library until April 16. Visitors explore the many facets of the popular Great Detective and learn about Doyle’s other published works. An assortment of over 100 items including books, original manuscripts, photographs, programs, posters, original art, memorabilia and ephemera are on display. There is also an online virtual exhibit available.

The Merril Collection of Science Fiction, Speculation and Fantasy also currently features Cracking the Case: Sleuths in Speculative Fiction. Visitors discover magical, supernatural and bizarre mysteries in this exhibit of science fiction and fantasy detective stories. The Osborne Collection of Early Children’s Books also presents Meddling Kids: A Children's Mystery Book Exhibit. From the famous Sherlock Holmes to elementary school amateurs, this exhibit explores the development of children’s mystery fiction from the 19th century to the present day.

TPL Reading Challenge 2021: Success Continues

Our third year offering a city-wide reading challenge has been another huge success. The Reading Challenge began in 2019 as a social media campaign that was later broadened to include in-branch support and programming. Every year, we release new reading categories and we invite Torontonians to join to read widely and discover new books, authors and genres.

In 2021, staff ran 12 online programs that drew 1,250 participants and 210 replays. There were nearly 22,000 visits to the Reading Challenge website. In addition, the Reading Challenge Facebook group gained 450 new members, reaching over 2,100 members in total. More member engagement was also observed in the group – a 7.8% increase in the number of posts and an 11.5% increase in the number of comments from 2020.

More than 300 Reading Challenge participants responded to our year-end survey and provided some positive feedback:

• 93% were satisfied or very satisfied 
• 82% discovered new books, authors or genres 
• 46% used TPL resources, collections and services more often
• 58% read more books 

Recently the team shared the top 10 most-read books of the 2021 Challenge. The 2022 Challenge has already begun and we hope to resume in-person programming in the near future.

Covid-19 Vaccination Info Session

Speakers L to R: Dr. Latif Murji, Dr. Colette Rutherford, Nancy Boyengo, Dr. David Burt

Vaccine clinics at Amesbury Park and Black Creek branches

Vaccine clinic at Amesbury Park

In Fall/Winter 2021, both Amesbury Park and Black Creek Branch hosted a total of 14 vaccination clinics led by Toronto Public Health (TBH) in order to provide hundreds of community members local access to vaccines. Nurses and other TPH staff administered vaccinations on-site and were pleased to partner with the library. Most of the clinics' clients were receiving their first dose and TPH staff were very helpful and informative when engaging in conversation with vaccine-hesitant customers. 

Broadening Toronto's digital access and inclusion

Digital Innovation Online Programs Grow Reach and Impact

Photos created by participants of the Connecting with Creativity photography series

On February 4, TPL's Ted Belke (Senior Services Specialist, Innovation) and Greg Astill and Marek Holly (Digital Design Technicians) presented “Connecting with Creativity: Building a Community of Online Learners“ at the Ontario Library Association (OLA) Annual Super Conference. They discussed a photography series delivered in 2021 that was designed to teach new skills, while building a sense of community amongst learners.

This OLA presentation highlighted just one of the many successful online classes from last year. In 2021, the Digital Innovation Hub and Pop-up Learning Lab teams delivered 230 online programs to over 4,400 learners; nearly 1,500 were repeat participants, attending two or more classes during the year. Workshop topics included 3D design, 3D animation, photo editing, Python coding and web design.

The majority of program attendees were from the Greater Toronto Area, but learners also joined from locations around the world, including the United States, Portugal, Australia, United Kingdom, Albania, Philippines, Malaysia, and the United Arab Emirates. Participant feedback and praise were positive, including this recent comment from a feedback form: “Amazing! I love TPL. I do miss in-person workshops but this is a great way to continue the workshops that is accessible to everyone."

Building pathways for workforce development

Decoding the Bias

Top, L to R: Sasha Costanza-Chock, Shalini Kantayya, Safiya Noble. Bottom, L to R: Ethan Zuckerman, Kishawna Peck

On January 25, TPL and MIT Libraries hosted a well-attended online panel discussion, “Decoding the Bias.” This program explored the need to create an inclusive and equitable artificial intelligence (AI) system and presented biases embedded in data sets and algorithms, as highlighted in the documentary film, Coded Bias. The panel of experts featured Sasha Costanza-Chock (Director of Research & Design, Algorithmic Justice League), Shalini Kantayya (Filmmaker and Director, Coded Bias), Kishawna Peck (Executive Director, Toronto Womxn in Data Science), and Safiya Noble (Co-Director, UCLA Center for Critical Internet Inquiry) and was moderated by Ethan Zuckerman (Associate Professor of Public Policy, Communication and Information, University of Massachusetts at Amherst).

The program was attended by nearly 220 guests and the recording has been viewed more than 55 times so far. This program was part of TPL’s “Eye on AI” series, an ongoing series that asks timely questions about AI and machine learning technologies and their impacts in our lives.

Earlier in the month, nearly 30 staff members from TPL and MIT Libraries got together at a virtual Lunch and Learn to discuss Coded Bias and the role that academic and public libraries serve to help communities build knowledge about AI technologies and skills to identify and combat misinformation.

 

Providing the vital ingredients for a democratic society

Aging Your Way monthly program series recognized by Government of Canada 

The Government of Canada recently recognized “Aging Your Way”, TPL’s monthly online program series, as a “promising practice from civil society” in its report to the United Nations/World Health Organization outlining Canada’s achievements in supporting aging. The “Aging Your Way” series is a collaboration with CanAge, a national seniors advocacy organization, which promotes opportunities for seniors to learn, contribute to their communities, and build age-inclusive communities. The programs explore critical issues such as housing, health, safety, personal finance, digital technologies, ageism and more. Each program features speakers in discussion with CanAge CEO, Laura Tamblyn Watts. Sessions are informative, but also interactive and informal, with consistently high attendance. Live captioning, information resources sharing and the ability to review past sessions online help promote equitable access.

“Aging Your Way” programs are a welcome and impactful addition to TPL’s range of services for seniors, and hopefully just the first stage in other service collaborations.

Investing in staff and an innovative service culture

TPL staff at OLA Super Conference

The Ontario Library Association (OLA) is Canada’s largest library organization and OLA’s Super Conference is Canada’s largest continuing education event in librarianship. This year’s theme was "gather" which can'take on a few different meanings depending on context. After the experiences of the past many unprecedented months, many of us have a new appreciation of the importance of this simple, fundamental act. This year, 15 TPL staff also delivered 10 conference sessions on an array of topics including:

• Serving Vulnerable Populations: Shaping a Holistic Advocacy Response
• A House for Our Stories: Inspiring Unique Library Designs Through Deep Consultation
• Accessibility by Design: Creating an Accessible Digital Document Training Program
• Finding Career Clarity: Helping Younger Adults Navigate the Ambiguous World of Work

For a second year in a row, TPL negotiated a registration package with OLA that includes on-demand access to the conference recordings and materials for a six-month period. This allows all-staff access to the sessions most relevant to TPL’s evolving services, and those recommended by colleagues who participated in the live conference.

Below is my report for the January 2022 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

TPL and City of Toronto Co-Host International Day of Persons with Disabilities Virtual Event

Clockwise from L to R: Mayor Tory, ASL Interpreter, Councillor Wong-Tam

On International Day of Persons with Disabilities (Dec 3), TPL co-presented a virtual event with the City of Toronto to celebrate the stories, experiences, and inclusion of people with disabilities in literature and the arts.

Mayor John Tory opened the event with a greeting that included a commitment to continue working to remove barriers and advance meaningful inclusion for Torontonians with disabilities. Councillor Kristyn Wong-Tam (Chair, Toronto Accessibility Advisory Committee) was a wonderful host and introduced featured guests: author and disability rights advocate Amanda Leduc; author and multidisciplinary artist Vivian Chong; writer, performer, and Dis/Play curator Ophira Calof; Artistic Director of Theatre Passe Muraille, Marjorie Chan; along with TPL staff Winona McMorrow (Accessibility Services), Leigh Turina and Bonnie Ing (IBBY Collection for Young People with Disabilities).

Thank you to City of Toronto staff and elected officials, library staff, featured guests, and all the attendees who celebrated with us and made the event a joy and success. A recording will soon be available on the City of Toronto site.

Accessibility Book Lists and Blog Posts

Books from our accessibility-related reading lists for kids, teens, and adults

As part of our International Day of Persons with Disabilities celebrations, TPL published a blog post and a new recommended reading list. The list highlights books for adults published in 2021 that centre and celebrate the lives and experiences of people with disabilities and people who are Deaf.

We also added a new section to our Accessibility webpage to feature these and other online resources created by library staff:

• Book lists – recommended books for kids, teens, and adults about Deaf and disability experiences.
• Blog posts – library posts on accessibility, disability, and Deaf Culture.
• COVID-19 community resources– online resources to help navigate the ongoing COVID-19 pandemic from organizations supporting Deaf and disability communities in the Toronto area.

We look forward to continuing to develop more library resources that celebrate, promote, and support accessibility at the library and in our communities.

 

Building pathways for workforce development

Announcing the 2021 First and Best List

First & Best List

On December 7, TPL announced its top picks from 2021 of the best Canadian children’s books to help get kids under five ready for reading. The First and Best annual list is part of TPL’s Ready for Reading program, developed to help paren'ts and caregivers support the development of early literacy skills in children from birth to five through fun, everyday activities. The books on the First and Best list celebrate Canada’s talented children’s authors and illustrators and are not only fun to read, but also instill a love for reading from an early age. All titles are available at library branches across the city.

 

Providing the vital ingredients for a democratic society

Raising Confident Kids

Tamara Balan (TPL Board Member) introduced Ann Douglas, author of Happy Paren'ts Happy Kids

To support paren'ts and caregivers, TPL continued the Raising Confident Kids programming series with four online presentations in November. The Hospital for Sick Children delivered Moving Forward while Running in Place: Children’s Mental Health & COVID to share findings about the impact of COVID-19 on children’s mental health and provide supports and coping strategies. Educator and anti-racism activist Jay Williams presented Let’s Talk Race to share what is currently happening in our schools and to offer goals, tips and strategies for discussing race, anti-racism, and allyship. Ann Douglas, author of Happy Paren'ts Happy Kids and The Mother of All book series, presented Happy Paren'ts Happy Kids to share how paren'ts and caregivers can'tame the anxiety, embrace the joy, and thrive alongside their kids while building a better world.

The 519 delivered Creating a Safe and Gender Affirming Inclusive Environment for Kids and Families to provide a broader understanding of the 2SLGBTQ+ community and how paren'ts and caregivers can be allies within their homes and community.

Our Fragile Planet, Environmental Program Series 2021 Recap

Birding Kits, provided through a collaboration with Birds Canada.

This year, over 1,200 people attended Our Fragile Planet programs, TPL's environmental literacy series, supported by TD Friends of the Environment) since 2014. The series offered 37 virtual programs featuring Indigenous presenters and knowledge community leaders on accessing urban nature spaces, wildlife conservation experts (with live feathered guests!) and more.

The series also includes TPL's Environmentalist in Residence (EnvIR). Junaid Khan, an ecologist at Pollinator Partnership Canada, focused on decolonizing approaches in conservation practice through relationships and collaborations with communities of colour and Indigenous peoples on various topics.

TPL partnered with Birds Canada to pilot birding kits in three branches. The kit provided Torontonians with more opportunities to connect with nature through binoculars and birding resources. By increasing access to nature and its health benefits, the birding kits also build on environmental literacy and inspire future environmentalists.

Seniors Services Receive Honourable Mention

Emoke, TPL librarian, phones a senior.

In December 2021, TPL was awarded an Honourable Mention for our “outstanding work in supporting seniors during the pandemic and for sharing [our] experiences widely in mainstream media.” The W.K. Lamb Award recognizes outstanding library service to seniors and is awarded biennially by the Canadian Federation of Library Associations and Ex Libris Association. Since the start of the pandemic, TPL made it a priority to connect with vulnerable and socially isolated seniors who may not have access to the internet or other supports. A team of 20 staff made 27,000 check-in calls to seniors 70+. Over 100 staff mobilized to make 14,648 calls to provide vaccination information to seniors as part of the City of Toronto outreach strategy. The Seniors Tech Help line received 1,113 calls and ran over 300 appointments to support seniors with their technology questions over the phone, and 84 online programs were delivered for a senior audience.

 

Investing in staff and an innovative service culture

Second Annual Innovation Symposium A Success

Top (L to R): Marie Ostergaard, Director of Aarhus Public Libraries; Vickery Bowles, City Librarian, TPL, moderator; Ng Cher Pong, CEO, National Library Board, Singapore

Bottom (left to right): Chris Brown, Commissioner, Chicago Public Library; Anthony Marx, President, New York Public Library

On December 14, TPL hosted its second annual Innovation Symposium. This virtual event celebrated library success stories and learnings from the past year and looked ahead to 2022. Nearly 170 library staff from countries around the world attended including Iceland, Singapore, Denmark, USA and Canada.

This inspiring gathering consisted of:

• a panel discussion with library leaders moderated by City Librarian Vickery Bowles
• a lightning talk presentations
• a keynote address from sociologist and bestselling author Eric Klinenberg (Palaces for the People)

Participant feedback was positive and several attendees noted how interesting it was to see that despite geography, libraries around the world are all thinking about and addressing similar issues relating to digital equity, workforce development, supporting seniors and other vulnerable groups, and investing in their staff.

Positive Spaces Training for Staff

In 2021, TPL Pride Alliance, an employee resource group that helps foster and support an inclusive environment for 2SLGBTQ+ staff and allies, collaborated with The 519 to launch TPL's mandatory Positive Spaces staff training initiative. The training supports the work of TPL’s 2SLGBTQ+ Service Plan and TPL’s commitment to equity and inclusion and to fostering welcoming and inclusive spaces for all gender and sexuality diverse communities and our staff.

At each session, participants learned about the Ontario Human Rights Code with a focus on Sex, Sexual Orientation, Gender Identity and Gender Expression as well as the importance of pronouns and gender expansive language. Staff also discussed common scenarios they may encounter at work.

This year, 12 sessions reached nearly 275 staff, including three kick-off sessions with management staff. Feedback from staff has been positive with one participant noting:

"Incredible webinar! It was long, but it definitely had to be that way. It truly is a lot of information and it is so nice to be able to take it in at a reasonable pace. Every topic was introduced well and helped develop learning… Taught me so much… definitely one of the best Webinars I've attended!”

In 2022, Positive Spaces training will expand to offer additional sessions, with the goal of reaching up to 400 staff. Evening and Saturday sessions will be offered to increase access for part-time staff, including pages.

Below is my report for the December 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Young Voices 2021 Virtual Launch Event 

Young Voices Magazine Cover. "Dreaming" by Emiliya Volchenko, 17

Young Voices is TPL's magazine of creative writing and visual art, created and selected by Toronto teens. Over seventy people attended the November 4th launch of this year's magazine. It was an opportunity to congratulate the young creators and hear many of them speak about their work. Several teens mentioned reading Young Voices and feeling thrilled to be included in a magazine they admire so much. Teens participated in the interactive event that included two breakout sessions and filled the chat with supportive comments for their talented peers.

Copies of Young Voices 2021 are now available to pick up at all TPL branches and the accessible PDF is also online. TPL has published Young Voices annually since 1965. The publication is generously supported by the Friends of Toronto Public Library – South Chapter. 

North York Harvest Food Bank Reveal #ArtStartsTO mural with Albion staff

New murals on North York Harvest shipping containers at Albion

North York Harvest Food Bank held a partnership celebration event on October 29th at the Albion Branch shipping container food bank. The highlight was a new mural exploring themes of Afrocentrism and food and movement that was created by four youth artists in partnership with Art Starts TO.

Over 35,000 people have been served from the Albion Branch food bank to date. When the pandemic hit, North York Harvest lost many of their community food bank spaces. Organizers noted that the TPL space and staff support received were extremely appreciated and vital to their organization being able to continue to offer services. Pam Ryan (Director, Service Development & Innovation), Elton D’Costa (Library Service Manager), Chris Carelli (Senior Branch Head) and other Albion staff were on hand to lend their support to this wonderful celebration. Read this news release for more on TPL's partnership with the North York Harvest Food Bank.

Return of Sunday Service

Beginning October 17, TPL branches resumed Sunday service, which had been paused during the pandemic. Eight new branches are now open on Sundays, bringing the total number of branches open on Sundays to 58. Customers were delighted to see this popular service resume at branches across the city. At Cedarbrae, Branch Head Seth Mortezavi reported that people lined up outside waiting for the branch to open. Study spaces filled up, computer use was high, and families searched the stacks for children’s materials together. Other locations noted the printers were busy, as customers printed their enhanced vaccine certificates with QR codes. A big thank you to everyone working on Sundays, and to those who worked behind the scenes to make this important service available. It was certainly a challenge in the current environment, but it’s wonderful to see so much activity in our branches again, and to take another step towards “normal.”

Broadening Toronto's digital access and inclusion

Halloween Programs from Children's Services

TPL staff (L to R) Christine, Oksana and Ramona delivered a spooktacular story time for kids and families on October 29.

The Children’s Services Department celebrated Halloween with two fun virtual programs for kids and families. The first program, Scare Your Friends, featured author Joel A. Sutherland, who encouraged children eight years and older to write spooky stories. This Sophie’s Studio workshop took place after school with a group of very keen writers. Sutherland, known for his Haunted Canada series, kept viewers thrilled from start to finish. The second program, A Spooktacular Storytime, provided paren'ts and kids give years and younger with a perfect treat of Halloween-themed stories, songs and rhymes. Over 60 families across the GTA tuned in to view the two programs. Check out our TPL Kids Crowdcast channel for more virtual programs that kids and families can enjoy!

Virtual Escape Room and Library Booklist for Kids

To celebrate Canadian Library Month and Ontario Public Library week in October, TPL's Children's Services Committee (CSC) created a Virtual Escape Room to highlight programs and services for kids and families. The CSC also developed a booklist with children’s materials that feature libraries and featured the Design-A-Bookmark Contest as part of the initiative.

The Virtual Escape Room and booklist promoted the important role libraries play in supporting healthy, confident and successful kids while introducing kids to services at TPL. Customers placed 50 holds on items featured in the booklist and there were 42 completions of the Escape Room.

Aging Your Way programming in partnership with CanAge

Laura Tamblyn Watts, Founder and CEO of CanAge

This monthly online educational series for seniors began in March 2021, and featured leading experts in discussion with CanAge Founder and CEO Laura Tamblyn Watts on topics such as health, digital literacy, ageism, caregiving and fake news. Seniors engaged actively with questions, comments and requests. The programs were popular, averaging 100 attendees per session, and provided easy accessibility with live captioning, post-program recordings, key learnings, and additional information resources. The online environment enabled nationwide access to content and presenters, and a quick response to seniors’ interests. The team is already planning for events in 2022. 

Digital Inclusion Week

Teen working at Albion branch

During Digital Inclusion Week (October 4 to 8), TPL hosted 13 online programs attended by over 225 participants. The programs covered a diverse range of subjects, including artificial intelligence, how the Internet works, smart cities, digital privacy, fake news, social media, 3D design, and creating resumes using Microsoft Word. There was also a panel discussion for youth about careers in tech. TPL was one of over 100 libraries and community agencies throughout North America that participated in Digital Inclusion Week by offering programs that supported digital inclusion and digital equity.

Cities Coalition for Digital Rights

On October 26th, TPL presented at a virtual meeting hosted by United Cities and Local Governments (UCLG) and Cities Coalition for Digital Rights (CC4DR), and attended by nearly 80 city and civic leaders around the world. The meeting included a discussion about how cities can support their citizens’ digital rights and digital literacy needs.

Toronto is one of nearly 50 cities that has signed the Cities Coalition for Digital Rights, which seeks to protect and uphold digital rights at the local and global levels. TPL supports the CC4DR’s objectives in a variety of ways, including offering programs covering subjects such as digital literacy, digital and data privacy and artificial intelligence.

At the meeting, TPL’s Fiona O’Connor (Senior Services Specialist, Digital Literacy Initiatives) presented an environmental scan that summarized the initiatives being led by cities that have signed the CC4DR declaration. In 2022, the CC4DR team, located in Amsterdam, and TPL will continue their collaboration through the design of a digital literacy workshop for representatives from CC4DR cities.

Building pathways for workforce development

IT Essentials Online Learning Circle

IT Essentials Course Page (left) and TPL's Larysa Essex (right)

In October, TPL expanded on the Let’s Learn Tech Learning Circles program to include the IT Essentials course on Cisco’s Networking Academy platform, which aligns with the industry-recognized CompTIA A+ certification. Technology training programs are expensive and inaccessible to low-income residents. With Bank of America’s support, TPL is providing this training program free to 15 Torontonians (ages 16 to 64) facing barriers to workforce training and development opportunities.

One learner commented that they had always wanted to pursue a career in IT, but financial hardships were a major barrier, while another stated that the learning circle format works well with their style of learning.

Learners meet online once a week for 90 minutes to work through course material together. Weekly office hours are also available to provide additional support as needed. The program runs over the course of eight months, with paid CompTIA A+ certification exam vouchers distributed to learners upon completion of the course.

Providing the vital ingredients for a democratic society

On Civil Society: Climate

On Civil Society Series

Our On Civil Society series relaunched in October 2021 and featured online programs, discussions and topics on the environment and climate change. With a new lineup of online programs and new ways to get involved, the series pushes boundaries, explores our differences and takes you deeper into the issues affecting our world today. Conversations this season focus on local, national and international issues and perspectives.

Our On Civil Society – Climate series in October included nine programs featuring leading experts and thinkers from all over the world, discussing the most critical topics of our time, with a focus on Oceans, Waters and Wetlands. On Civil Society: Climate is a collaborative project sponsored by Toronto Public Library, the Consulat Général de France à Toronto et Institut Français. This program is generously supported in part by Chris M. Reid.

New Book Donation to Families Living in Shelters and Temporary Housing

Children’s books and Kindergarten Let’s Go! Activity Kit on display at one of the receiving sites.

Many families appreciated the books donated by TPL during the onset of the pandemic last year when there were limited library services and community support. From August to October this year, the support continued with the delivery of more books and TPL Kindergarten Let’s Go! Activity Kits to families living in shelters. With this timely delivery, more than 730 new, age-appropriate and thoughtfully chosen children’s and teens books were given to several family shelters and to sites where asylum seekers are temporarily staying, including those for Afghan families. The book donations serve as a welcoming library connection to the different sites and to the families. The initiative’s success was made possible by inter-departmental collaboration, including staff from Service Development & Innovation, library branches and Distribution Services.

Library Settlement Partnerships (LSP) Week celebrates Belonging

Citizenship Judge Suzanne Carrière at LSP Week Celebration

Since 2007, TPL has been helping newcomers with their settlement needs through Library Settlement Partnerships (LSP) with seven local settlement agencies, supported by funding from Immigration, Refugees and Citizenship Canada (IRCC). Every October, TPL and LSP agency partners collaborate to host the annual LSP Week celebration. This year’s theme – “We Belong” – had over 80 participants celebrating our diversity. The theme particularly resonated with LSP staff as they celebrated the reinstatement of in-person LSP service in nine library branches across the city, bringing LSP services back where they belong. Citizenship Judge Suzanne Carrière, shared the new Canadian citizenship oath and discussed meaningful newcomer contributions to Truth & Reconciliation. Singer, songwriter, storyteller, artist, and activist Aqua Nibii Waawaaskone brought the audience together through traditional, contemporary, and original hand drum songs and stories. In 2020, LSP served over 28,000 newcomers and delivered over 730 programs.

Community Innovation Training with a Local Community Action Table

TNLIP’s Newcomer Community Action Table shared their thoughts about their learnings at the end of the workshop.

TPL staff from the Service Development & Innovation division and Fairview Branch teamed up with the Toronto North Local Immigration Partnership (TNLIP) to host a Design Thinking and Community Innovation workshop for TNLIP’s Newcomer Community Action Table. The action table is a group of active immigrant community members who work closely together with TNLIP and its member agencies to identify newcomer needs and find ways to support successful immigrant settlement and integration in the North Toronto area. TPL staff delivered a virtual workshop on how to use design thinking tools and methods to create positive change on local issues that matter to the community. Participants also learned about relevant library resources. The action table was excited to learn about design thinking tools that they could use to help newcomers access services and resources in their community. As a result of the workshop’s success, TPL will continue to collaborate with TNLIP and the action table on future training sessions.

New Directory of Services for Seniors and Caregivers in Toronto

TPL is pleased to be part of a collaboration that involved multiple City divisions and community partners to see the new Directory of Services for Seniors and Caregivers in Toronto printed and distributed over the next few weeks. This valuable resource provides information for seniors and caregivers on the services and supports that are available in Toronto. The Directory was co-created with the input and support of many seniors, caregivers and service providers across the city. With the support of organizational partners serving Black, Indigenous, Francophone, newcomers, Veteran and 2SLGBTQ+ seniors, there are also specialized chapters about targeted supports available for these communities.

The distribution of the Directory supports Recommendation 25 in the Toronto Seniors Strategy 2.0. City of Toronto and 211 will also be launching training videos to further support library staff before the print copies arrive at library branches. TPL is pleased to work with partners and support this initiative that ensures seniors have access to such vital information.

Public Libraries: Responding in Times of Crisis

In November, I was thrilled to participate in a thoughtful panel discussion about how libraries respond in times of crisis, organized by the International Federation of Library Associations and Institutions (IFLA). It was wonderful to share our experiences and learn from others, including my co-panelists David Lankes, a Professor of Librarianship at the University of Texas at Austin’s School of Information and Dr Sadie-Jane Nunis, the Head of Learning & Knowledge Curation and Editor at the Singapore Institute of Management. It was terrific to see over 200 attendees, asking questions and discussing the essential role of public libraries in communities from all over the world. There was great interest in TPL’s experiences with food banks, seniors phone calls, vaccination clinics, internet connectivity kits and so much more. I felt privileged to be able to speak about all of this important work on such a global scale.

In addition to highlighting the ways libraries across the world provided practical and emotional support to communities during the pandemic, the panel reflected on how these efforts reinforced the value of libraries as critical community supports and on the remarkable skills of library staff in adapting and innovating in response to local need.

TPL Marks Remembrance Day

This year marked the Year of the Poppy, which recognizes 100 years since the poppy was adopted as a symbol of remembrance in Canada. In honour of this milestone, the City added a poppy to the Toronto Sign in Nathan Phillips Square, which will be part of future Remembrance Week commemorations. Also in recognition of the centenary, TPL arranged for a wreath to be laid at Old City Hall through the Royal Canadian Legion.

TPL also recognized Remembrance Week in several ways including meaningful branch displays, booklists for kids and adults and programs. For example, Lest we forget, our November 2021 monthly featured reading list features fiction and non-fiction titles that examine Canada's participation in global conflicts and how these events have shaped our nation.

Poppy added to Toronto Sign in Nathan Phillips Square

 

Investing in staff and an innovative service culture

United Way Campaign

TPL's United Way campaign is now in full swing, with staff ambassadors hosting fundraising events across the system. Last month, the ‘TPL Virtual Team’ walked, biked and rolled their way to raising more than $1,500 in the recent City of Toronto Virtual Run. A special congratulations to two TPL staff – Lynette Hartwell and Hang Bui – who each won an amazing prize in the city-wide United Way Incentive Draw.

Below is my report for October 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Take & Make Teen Program Series

Kennedy-Eglinton Teen Among Us Keychain

Teens from all over the city took part in the Take and Make program series in August. The series consisted of four weekly online workshops on intro level textile projects.  The to-go bags with materials and instructions to complete the projects were distributed at each of the 23 Youth Hubs. Teens could choose to complete the craft projects at home or in their local Youth Hub.

• Close to 900 to-go bags were picked up.
• Approximately 250 participants joined the series live.
• 135 watched the workshop recordings after the live broadcasts.
• 106 teens participated at a Youth Hub location.

Take and Make was well received with a staff member saying, “All the bags were given out, and teens seemed really excited about them.” A recording of the program series is available for viewing. Teens were invited to share their completed projects by tagging them on Instagram @tpl.teens. 

Scarborough Made – Resilience

Art Installation at Cedarbrae Branch

New installation at Cedarbrae Branch

Local Scarborough artist Sid Naidu recently installed these black and white portraits outside Cedarbrae branch on the west-facing windows along Markham Road. These visually stunning portraits will be on display for three months until the end of December.

Naidu does work with ArtworxTO, an organization that provides opportunities for BIPOC and/or 2SLGBTQ+ youth to gain professional experience, skills, and networks in the media arts industry. ArtworxTO is a partnership between Toronto Arts Foundation, the City of Toronto, and the Ontario College of Art & Design University (OCADU).

I hope you can'take an opportunity to drop by the Cedarbrae Branch and experience this powerful and thought-provoking installation up close. We are honoured to host this art installation and recognize its importance to community building and engagement for the residents of Scarborough. Kudos to Sid Naidu and his team for a wonderful contribution to the community and for working with us in this collaborative program!

Vaccination clinics 

To help reach Team Toronto’s target of 90 per cent of residents age 12 and older being fully vaccinated, the City of Toronto is moving ahead with its VaxTO campaign, which launched this past spring to connect Torontonians with COVID-19 vaccination appointments and information. To help with this effort, TPL is supporting Toronto Public Health’s plan to offer rotating clinics in vaccine-prioritized neighbourhoods. Beginning the week of October 12 for three weeks, vaccination clinics will operate at three library branches from 2 p.m. to 6 p.m.: Amesbury Park on Tuesdays, Black Creek on Wednesdays and Dawes Road on Fridays.

Broadening Toronto's digital access and inclusion

New webpage for teachers and paren'ts

Child using library computer

TPL launched an online resource for educators, paren'ts and caregivers to support K-12 students. The page provides quick access to library resources such as booklists, homework help, programs, live online tutoring, virtual exhibits and YouTube videos. The recommended links are organized by category and grade level, making it easier to find information. The information on the page was developed to support teachers deliver their curriculum, and to help paren'ts with homework support and remote learning. 

Seniors Tech Help

Nerissa Craig, Senior Library Assistant, offering Seniors Tech Help

Seniors Tech Help was a one-on-one service offering remote technology help to seniors. The service was launched in January 2021 as a grant-funded pilot and was extended until September as a result of its success. TPL played a large role in addressing seniors’ social isolation through digital literacy support as part of the City’s Seniors’ Strategy 2.0. 

From January 2021 to September 2021, Seniors Tech Help staff: 

• Conducted a total of 336 appointments
• Responded to over 1100 customer queries via phone and email.
• Taught more than 300 customers how to connect with friends and family virtually using their devices and applications. 

Over 40% of inquiries were related to learning about and accessing TPL’s digital collections—highlighting the importance of these collections. Skills like these are invaluable to Toronto’s socially-isolated seniors. Moving forward, customers can access quick one-on-one assistance through Answerline and access more extensive help offered remotely or in-person in branches.

Free vaccine documents printing in branches

Print your proof of vaccination for free

To support those who do not have access to a printer, TPL is offering free printing of vaccination receipts at library branches. People can also use computers and free wifi at library branches to access and download their documentation, or submit a print request from anywhere using TPL’s Print anywhere – Mobile Printing.  The library received supportive comments and shares on social media and the story was reported on Global News, CTV, Daily Hive, and Narcity.

Building pathways for workforce development

Digital Canopy Wi-Fi programs 

The Digital Canopy Wi-Fi program supports young Black adults in gaining experience in the IT industry, and trains and prepares them for a work placement.

The 12 week IT training program ran from April to June and included:

• Soft skills training from the CEE Centre from Young Black Professionals
• IT training using the Cisco Networking Academy curriculum supported by TPL staff; and
• A short introductory course on Wi-Fi taught by a George Brown College professor.

Ten young adults graduated from the program and are looking forward to their work placements in late fall. The program received positive feedback with one participant commenting, “I appreciated the IT lessons that better helped me understand more about Technology and how the internet works. These are such great skills that I'm happy to continue to use in my future and onwards. Thank you all!”

The Digital Canopy Wi-Fi program was offered in partnership with Cisco Canada, George Brown College, the CEE Centre for Young Black Professionals and the City of Toronto.

Providing the vital ingredients for a democratic society

Civic Engagement at TPL

Sharing resources from the Democratic Engagement Exchange

TPL is part of the Canadian Vote Coalition, a coalition of national, regional and local community organizations and leaders committed to non-partisan voter engagement. In the weeks from the writ drop to the federal election on September 20, the Service Development & Innovation’s Community Outreach & Engagement team developed a staff resource page about the election in order to support library staff in civic engagement.

TPL’s partner on civic engagement initiatives, Democratic Engagement Exchange , designed a Voting FAQ and Resource Sheet. This document proved to be a reliable source of information that assisted library staff in answering commonly asked questions from the public and promoting informed voting. 

TPL’s Communications, Programing & Customer Engagement team also took to our Twitter and Instagram accounts to share vetted, non-partisan election materials and to encourage civic participation. These election readiness efforts were made possible by the successful collaboration between TPL’s partners and departments.

TPL provides space for federal election

TPL supported the 2021 federal election by providing space for advance polls and election day polling. A total of 37 branches hosted polling stations, working with Elections Canada to ensure all the sites were open and ran smoothly for the advance polls and on election day.  

Investing in staff and an innovative service culture

Branch visits

TPL Directors and I recently resumed our visits to branches across the city to see the work that is underway as TPL continues to reinstate more services. The senior management team was struck by how welcoming branch staff have continued to make our spaces, while still maintaining important measures to ensure everyone’s safety.

These visits have also been an opportunity to hear directly from staff about their experiences over the past few challenging months, and answer questions. To date, Directors and I have gone on more than 80 visits, with more planned through November.

City Librarian Vickery Bowles with Branch Head Hector Vargas outside of Leaside branch

October staff town hall 

On October 7, TPL held its monthly virtual staff town hall. It was a productive session, and topics covered included the mandatory vaccination policy, reopening and looking ahead to services that will be gradually reinstated, from Sunday hours to in-person programming. As usual, there was an open Q&A. Directors and I answered staff questions on a wide range of topics, from the plans for updating the Jane/Dundas branch name, to how TPL is supporting vulnerable communities, to anti-racism training and more. Staff who were unable to join the live event can access a video replay and transcript of the session.

Online training on vaccinations

TPL has implemented an online training program to provide a comprehensive overview of the benefits and risks of COVID-19 vaccines.   The training program was designed and developed by Toronto Public Health, and was made available to all TPL staff.  In addition, TPL staff were directed to vaccination information that is available online through Toronto Public Health and Ontario Health.

On Civil Society: Climate is part of a year-long project that allows us to explore the ways that the climate is starting to affect and will continue to affect our lives. We’re presenting a series of virtual interviews, panel discussions, presentations, workshops and even some field trips – with a special focus on water in many of its forms as well as its vital connection to every single one of us.

Water

Explore our On Civil Society: Climate series with programs focused on water: Oceans, Waterways and Wetlands.

Join us live for free online programs, or watch the replays on-demand, presented on the TPL Culture Crowdcast channel:

• Oct 15 at 12 pm: Climate – Waves of Plastic: Fighting Ocean Pollution
• Oct 15 at 2 pm: Climate – The Changing Arctic: Community, Security, Nature
• Oct 15 at 4 pm: Climate – Alexandra Morton: Not On My Watch
• Oct 16 at 10 am: Climate – Invaders of the Great Lakes : A Virtual Workshop
• Oct 16 at 12 pm: Climate – Frauke Bagusche: Blue, Blue Wonder
• Oct 16 at 2 pm: Climate – Jill Heinerth: What I Saw in the Deep
• Oct 30 at 12 pm: Climate – The Plastic Lake: Fighting Plastic Pollution in Lake Ontario
• Oct 30 at 2 pm: Climate – Giulio Boccaletti: Water: A Biography
• Oct 31 at 12 pm: Climate – Rising Waters, Vanishing Lands

When was the last time you thought much about water? It’s something that most of us take for granted, expecting that it will always be there when we need it. We start our day with it, we stand under it, boil it, sprinkle it, dive into it, flush it, sip it and soak our feet in it. The very evolution of human beings goes hand in hand with the availability of water and it’s no exaggeration to say that civilizations that rose to power when they had access to water also collapsed when their water was gone. But how many of us spend more than a passing thought on it: where it comes from, where it goes after we are done with it, the life it sustains?

Luckily, there are those who do think about water. Obsessively, in fact. They dive into the deepest water in the oceans and explore the silent world where life thrives with little to no sunlight but plenty of water. Or they study the speed and scale at which the frozen water of the Arctic is disappearing – with particularly terrifying implications for the people who live there, and something that will affect everyone else who inhabits this planet. Or they look at how our great bodies of water – our oceans or rivers or lakes (even Lake Ontario) – are being ravaged and destroyed by the things we put into it. The messages these scientists, activists, writers, journalists and academics have is sobering.

Upcoming On Civil Society Programs

In November, we will look at topics related to Climate and Urbanism, exploring and comparing how cities are preparing for a warmer planet and how some cities are already starting to feel its effects. 

In the spring, stay tuned for events that include Indigenous activists, scientists, journalists and others that discuss the unique perspectives, challenges and solutions that Indigenous communities bring to our changing climate. Later in 2022, we will explore the Inequalities of Climate Change; Borders, Trade and Consumerism; and Transportation and Movement.

Get engaged and inspired

Our aim in bringing you these informative and engaging conversations is to encourage action. Maybe you will want to join an NGO and donate your time to saving wild salmon. Or perhaps, you will be inspired by a virtual field trip where you can learn and see first-hand the damage that invasive species are doing to our Ontario wetlands.

We encourage you to take part in your own way. There are so many ways to participate: watch the conversations on our TPL Culture channel on Crowdcast (either live or the replay), join in the chat feed, ask questions, read books from our book lists, or go on a field trip. You can also follow up with one of our workshop or activity partners to learn more about what some of these Canadian and international NGOs are doing to mitigate changes coming to Earth, our home.

Engagement tools are built into many of our events, including polls, opinion questions and Civil Forums where we can learn more about the fundamentals of an issue before we jump into the discussion with experts. Our coordinated Field Trips allow you to see what climate activists, scientists and researchers are doing every day to keep our planet in check.

Read and Learn About Climate

TPL's Climate programs include leading experts, scientists and authors who have shared their knowledge, research and experiences in books. Here are just a few for you to explore.

You can check out these books and many more Climate-related titles in our On Civil Society – 2021 Reading List. 

Not on My Watch: How a Renegade Whale Biologist Took on Governments and Industry to Save Wild Salmon by Alexandra Morton

The Blue Wonder: Why the Sea Glows, Fish Sing, and Other Astonishing Insights from the Ocean by Frauke Bagushe

Into the Planet: My Life as a Cave Diver by Jill Heinerth

Learn more about TPL's On Civil Society series, which pushes boundaries, explores our differences, and takes you deeper into the issues affecting our world today.

September 30, 2021 will be the first year of a new federal statutory holiday called the National Day for Truth and Reconciliation. It also marks Orange Shirt Day. Let’s learn more about how the National Day for Truth and Reconciliation came to be, and what you can do.

In the summer of 2021, the federal government enacted a law to make the National Day for Truth and Reconciliation a statutory holiday. This holiday was created in response to the Truth and Reconciliation Commission’s Call to Action #80. Call to Action #80 calls upon the federal government “… to honour Survivors, their families, and communities, and ensure that public commemoration of the history and legacy of residential schools remains a vital component of the reconciliation process .”

The aim of this day is to give time and space to reflect and learn more about the history and ongoing legacy of residential schools.

Toronto Public Library branches will be flying flags at half-mast on September 30 and most branches will be open to the public to visit. We also have displays for Orange Shirt Day and for the National Day for Truth and Reconciliation at some branches.

How to learn more about Truth and Reconciliation and support Indigenous communities at the library

You can read our Orange Shirt Day blog post. It also has a list of books about Orange Shirt Day and Indian Residential Schools for children, teens and adults

You can also read books on our Reading for Reconciliation book list.

We also have more books for children, teens and adults as a part of our Read Indigenous campaign. Titles in Read Indigenous are selected with Toronto Public Library's Indigenous Advisory Council.

You can also register and attend Dibaajimowin / My Story on September 28 (online program with no replay). This program will be hosted on WebEx, and registration will be required to attend

You can also check out other upcoming and past programs on our Indigenous Celebrations page.

You can also watch documentary films by Indigenous filmmakers in our collections.

How to show your support and learn more outside of the library

You can wear an orange shirt to raise awareness about Indian Residential School legacies and histories.

You can register and attend the National Centre for Truth and Reconciliation's Truth and Reconciliation Week, which is running from September 27 to October 1.

You can listen to the stories of Indian Residential School Survivors on A Day to Listen.

You can read the Truth and Reconciliation Commission's Calls to Action (PDF). You can also read Reclaiming Power and Place (PDF) – The Final Report of the National Inquiry into Missing and Murdered Indigenous Women and Girls.

You can visit the National Centre for Truth and Reconciliation website.

You can check out events happening in and around Toronto on the City of Toronto's Indigenous Events page. They also have some other fantastic recommendations on what to do to learn more and support Indigenous communities.

Mental Health Resources

Learning about Indian Residential Schools can be hard on one's mental wellbeing. Days like Orange Shirt Day and the National Day for Truth and Reconciliation can also be difficult for Indigenous community members. If you need support during these times, please reach out to the following mental health resources:

Resources for everyone: 

• Crisis Services Canada – you can call them at 1-833-456-4566 or text them at 45645 (for all ages).
• Kids Help Phone – you can call them at 1-800-668-6868 or text them at 686868 (for children).
• Good2Talk – you can call them at 1-866-925-5454 or text "GOOD2TALKON" to 686868 (for postsecondary students).

Resources for Indigenous communities:

• Hope for Wellness Helpline – you can call them at 1-855-242-3310, or use the chat box on their website.
• Native Youth Crisis Line – you can call them at 1-877-209-1266.
• National Indian Residential School Crisis Line – you can call them at 1-866-925-4419.

Updates

September 27, 2021: added mental health resources and formatting.

September 29, 2021: added a link to Toronto Public Library branches.

June 22, 2022: updated links for Read Indigenous 2021 for children, teens and adults.

September 29, 2022: updated link for Reading for Reconciliation book list.

January 9, 2023: added a note in brackets for the online program, Dibaajimowin / My Story, indicating that there is no program replay available.

Below is my report for the September 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening Up Our Public Space

Kindergarten Let’s Go! Activity Bags at TPL

Branches promoted TPL’s new Kindergarten Let’s Go! activity bags in August. 

To help support kids and families starting kindergarten, TPL introduced new activity bags with fun ways to spend time together and promote school readiness skills. Kindergarten Let’s Go! Activity Bags were available at open branches to children aged 3-5 from August 23 – September 04. 

The activity bags included a booklet supporting literacy and learning skills and promoting library services. To encourage discovery and play, the bags also included stickers, bubbles and sidewalk chalk. The bags were a big hit.  

Broadening Toronto’s digital access and inclusion

Summer Wonder and TD Summer Reading Club 2021

Display at Leaside Branch

TPL’s Summer Wonder and the TD Summer Reading Club (TD SRC) ran between June 14 – September 04. The national kids’ website had almost 1.4 million page views and while much of the website is freely available without registration, over 21,000 kids across Canada registered with the program, with almost 3,700 kids selecting a TPL branch as their home library. Kids submitted over 24,000 book reviews, a 10% increase over 2020. New this year, TPL introduced the Beanstack Reading Tracking app which saw over 800 readers logging over 1,425 books.  The library also offered 20 virtual programs, including two camps, and saw over 2,000 enthusiastic  kids participate live along with their families. 

19 branches across Toronto featured a TD SRC StoryWalk® displaying  The Thing Lou Couldn't Do, written and illustrated by Ashley Spires. More reading fun was offered in grab & go bags filled with TD SRC recommended reads and books inspired by questions kids asked on our  Wonder Wall.  Interactive window and sidewalk displays connected families to their local branch and the exciting summer programs they’ve grown to love. 

“Digitally Lit”, a Virtual Summer Camp for Youth Focusing on Digital Literacy

Screen capture of an activity showcasing participants' love/hate relationship with technology.

From August 16 - 20, TPL ran “Digitally Lit”, an online, week-long camp for teens about technology and digital spaces. Participants learned about digital relationships, misinformation, privacy & security, artificial intelligence and inclusive design through interactive activities, debates, discussions and guest speakers. Youth were encouraged to share their learnings by remixing their very own webpage project. 

Some teens commented that they had only learned about misinformation before attending the camp and most felt that they had gained a better understanding of digital literacy concepts. One of the participants describes their learnings from the program: “I [have] learned to look at technology from a different point of view, like […] how when building a website, you should think about people with disabilities.” 

This program is part of the “Youth-Focused Digital Literacy” pilot project, one of the 2019 City Librarian’s Innovation Challenge winners, which aims to provide accessible and engaging digital literacy programs for youth. 

Innovation Council Presents: June 2021 Program Series

L to R: Salimah Ebrahim, Adam Roy Cohoon, Zahra Ebrahim

This June, TPL's Innovation Council presented a three-part series exploring the theme of what it means to return to a place – virtual, hybrid and in-person – in the context of the COVID-19 pandemic. 

TPL’s Innovation Council is an advisory group of recognized leaders from the academic, creative, and technology communities. 

The first program, Post-COVID Toronto: How Can We Come Back Well? was moderated by Innovation Council member Pamela Robinson (Director, School of Urban and Regional Planning, Ryerson University) and explored how we can return to a more open, social, public life in-person in a post-COVID Toronto. The panel featured Adriana Beemans, Director, Inclusive Local Economies Program, Metcalf Foundation and Daniel Fusca, Manager, Public Consultation for Parks, Forestry & Recreation, City of Toronto. 

The second program, Post-Pandemic Hybrid Futures, was moderated by Innovation Council member Jeremy Bailey (Artist and Head of Experience, FreshBooks), and explored the possibility of a hybrid future in the creative sector where the physical and digital exist together. The panel featured Anika Meier, Writer and Curator, Alda Escareno, Artist, Designer and Instructor at OCAD university and David Maggs, Metcalf Innovation Fellow, Senior Fellow, Institute for Advanced Studies in Sustainability, Potsdam, 

The final program of the series, The Return: Learning From the Best of our Year in the Virtual World was moderated by Zahra Ebrahim (City Builder and Organizer) and explored the opportunities that the virtual world has opened up and how accessibility has shifted because of online platforms. Participants also had the opportunity to explore the virtual social gathering tool Bramble. The panel featured Bramble Co-Founder, Salimah Ebrahim, and Adam Roy Cohoon, artist, access advocate and tech tester. 

In total, there were 95 attendees. Audiences were very engaged in the discussions and asked many insightful questions. 

Summer Books Series 

TPL's Summer Books series featured conversations with some of today's leading authors

TPL’s new Summer Books series included 18 virtual events featuring engaging conversations with authors of some of the hottest books around. 

The series kicked off in June with Pulitzer Prize-winning playwright and author Ayad Akhtar talking about Homeland Elegies. Author Dawnie Walton discussed her debut novel, The Final Revival of Opal & Nev, and a special panel discussion featured contributors to Indigenous Toronto: Stories that Carry this Place. Rob Kenner talked about The Marathon Don't Stop – The Life & Times of Nipsey Hussle, bestselling author Lisa Taddeo discussed Animal, and Bryan Washington, Kristen Arnett and Christopher DiRaddo joined the Domestic Revolutions: Gay Family Life in Three Novels panel discussion hosted by Jason Wagar. Best-selling writer Ross King talked about The Bookseller of Florence, Anuk Arudpragasam discussed his Booker Prize longlisted novel, A Passage North, and Tahmima Anam talked about her gripping novel, The Startup Wife. 

All events in the series are available to watch on-demand on the TPL Culture channel on Crowdcast. 

Investing in staff and an innovative service culture

Welcome to Your Library Email Launch 

Welcome to your library email preview

On September 01, we launched a Welcome to Your Library email for new members who opt in for email notifications. This personalized email greeting from TPL highlights online account features, branch information, online services and more. Within the first two weeks, 4077 welcome emails were sent, with an impressive open rate (62.67%) and click rate (18.54%).

The Welcome to Your Library Email is one piece of TPL’s larger email communications strategy which, through a number of different initiatives, will help deliver exceptional customer experiences that are convenient, seamless, personalized and timely. 

An updated print version of the Welcome to Your Library brochure is available for customers who prefer not to sign up for email notification. 

Below is my report for the June 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening Up Our Public Space

Recent Branch Displays

The Pride pillars at Yorkville branch; Maria A. Shchuka shows their support for the Indigenous and LGBTQ2S+ communities

Our Yorkville branch is celebrating Pride Month and the LGBTQ2S+ community by wrapping up their famous pillars in our new trans flag colours this year. As usual, we’ve planned a series of engaging, informative and lively online programs for all ages, delivered by TPL staff and community collaborators. 

June is also National Indigenous Month and in the midst of the recent tragic events in BC, it’s more important than ever that we celebrate Indigenous cultures and histories and learn more about our responsibilities as settlers living on Turtle Island. I encourage you to visit our Indigenous Celebrations page to see our list of June programs, read blog posts by TPL’s Indigenous Digital Content Lead Jamie Lee Morin and select community members. This year’s Read Indigenous lists, developed in collaboration with TPL’s Indigenous Advisory Council, which highlight a number of wonderful items in TPL’s collections by Indigenous authors, illustrators and knowledge keepers.

TPL Hosts Pop-Up Vaccination Clinics

Lineup outside of Parkdale branch

Earlier this spring, TPL contacted the City to offer library branches as pop-up vaccination clinics. In response, TPL was asked to partner with Ontario Health (Toronto) and community health agencies to host six vaccination clinics in May at Parkdale, Maria A. Shchuka and Goldhawk Park branches.

More than 1,100 people were vaccinated at the clinics, thanks in large part to direct community outreach. Many of these people were hard to reach or may not otherwise have chosen to be vaccinated, but did so as a result of the clinics’ targeted outreach and because they considered the library a safe and familiar place to receive this service.

TPL staff volunteered to help run the vaccination clinics, and many were also involved in the preparations. I’m very proud that we have been able to help with Toronto’s vaccination response in such a meaningful way and we will remain open to future opportunities.

Grab & Go Community Consultation Kit for the New Dawes Road Library & Community Hub Project

Library staff preparing a community consultation kit.

Staff working on the new Dawes Road library & community hub have found new ways to consult with the public. Community members can grab a consultation “to go” and share their feedback on the development of the new facility. The library should double in size and include a new community hub run by the City of Toronto. Customers are encouraged to take home a consultation Grab & Go kit that includes a questionnaire and instructions on how to return their feedback. Children are also asked to draw their dream library. Community members have been so excited for this project and the services it will soon bring to the neighbourhood.

Toronto Public Library Foundation’s Literary Circle event

Vickery Bowles, City Librarian, TPL, Richard Reyes-Gavilan, Executive Director, DC Public Library and Sarah Fulford, TPLF Board Chair and Editor in Chief, Toronto Life Magazine

Richard Reyes-Gavilan, Executive Director of the DC Public Library, and I took part in a virtual event on May 11 moderated by Sarah Fulford, TPLF Board Chair and Editor in Chief of Toronto Life Magazine. The conversation explored the essential role public libraries play in supporting vulnerable communities, and how they will be instrumental in helping cities recover from the pandemic. The talk reinforced the positive impact TPL and the DC Public Library are having on the cities they serve, and how donor investment can empower libraries to deliver vital programs and services. The timely discussion touched on many of the core values that public libraries hold – equity, diversity, inclusion – and recognized TPL not only as a leader and innovator here in Canada, but as a shining example to libraries around the world.

Building Pathways for Workforce Development

Poetry Saved Our Lives 

Poetry Saved Our Lives coach Joshua “Scribe” Watkis on our teen Instagram channel, inviting teens to join the program.

Since 2015, TPL has been offering Poetry Saved our Lives, a poetry and spoken word workshop series for teens. Every week, teens build community with their coach and peers through writing exercises. They discuss how to develop flow, practice performing, and encourage and support one another. This winter, the program moved virtually with coach Joshua “Scribe” Watkis leading a nine-week series. Many teens who attended in-person were happy to come online to share their work and develop skills. On April 7, participants met for an end-of-year showcase where they shared pieces about navigating life and the pandemic. This spring, the program has returned for another nine-week series with acclaimed coach Patrick de Belen. It is our hope that these young people continue to be inspired to pursue their passions and future careers in the arts. 

Providing the Vital Ingredients for a Democratic Society

Untold History: Stories of the Chinese-Canadian Community in the Greater Toronto Area

Jean Lumb (5th from right) at V.J Day celebration parade in Toronto in 1945. Chinese Canadian Archive. Donated by Arlene Chan in 2017

A new digital project highlighting TPL’s Chinese Canadian Archive will receive funding from the Digital Museums Canada (DMC) program managed by the Canadian Museum of History. Untold History: Stories of Chinese Canadians in the Greater Toronto Area (working title) will explore family stories, community landmarks and historical events. Visitors will be able to view photos, letters, memorabilia and new oral histories from TPL’s Chinese Canadian Archive, and will be invited to share their own. Untold History is planned to launch in Fall 2023.

Toronto Newcomer Day

Author and arts journalist Koom Kankesan (left) openly discusses his newcomer journey with TPL host and librarian Elsa Ngan.

TPL participated in the seventh Toronto Newcomer Day celebration online on May 25, welcoming newcomers to Toronto. Participants were introduced to available services and everyone celebrated their many contributions to the city. This year, TPL staff appeared in the promotional video in addition to showcasing our programs and services. TPL also hosted a conversation with author and arts journalist Koom Kankesan about his journey from being a newcomer to establishing an arts career. Attendees shared their appreciation for his story. Koom was also featured in an interview with New Canadians TV. To mark the day, TPL created a special booklist featuring titles for all ages that are true to newcomers’ experiences.

Civic Life: Food Insecurity in the City

Panelists discussing food insecurity in Toronto. Top (Left to Right): Fatin Chowdhury, Development & Communications Manager (BCCF), Alisa Lurie (Host & TPL Librarian), Christina Hoang (Community Organizer) Bottom: Sashoya Simpson, Emergency Food Box Program Assistant (BCCF)

In May, TPL hosted a Civic Life program about food insecurity in Toronto. TPL’s Civic Life programs focus on supporting Torontonians in understanding and connecting with the world beyond their private lives.

Panelists Fatin Chowdhury and Sashoya Simpson from Black Creek Community Farm spoke about their work with diverse communities and sustainable food. Community leader Christina Hoang shared her work in engaging community members to address issues of urban inequity. Christina also did a live demo on how to turn food scraps into broth, a recipe that can be found in her Quarantine Cookbook. A lively discussion took place about the use of food boxes, community gardens and other local efforts. TPL librarians have created a Food Insecurity Resource Sheet for more information and ways to get involved.

Investing in staff and an innovative service culture

Positive Spaces Training for Staff

TPL is offering mandatory Positive Spaces training for all staff beginning with senior management. Delivered by The 519 and TPL Pride Alliance, the Positive Spaces training empowers staff with information and tools to provide excellent, respectful, and welcoming customer service to the LGBTQ2S+ community. Four of eleven scheduled sessions have taken place.

Staff that attend this session will increase their knowledge and ability to:

• Identify and discuss common words to express sexual orientation, gender identity and gender expression in Canada
• Identify and discuss examples of homophobic and transphobic discrimination and harassment
• Demonstrate and share an empathetic understanding of the barriers faced by members of queer and trans communities
• Discuss ways to make our environment safe and inclusive for queer and trans people
• Understand TPL policies and practices

To date, close to 100 staff members have completed the training including 61 managers and all sessions are fully booked. 

Every June is  National Indigenous History Month. During this month, we celebrate and uplift First Nations, Inuit and Métis communities works and experiences, and raise awareness of these works and experiences to the general Canadian population. 

First Nations, Inuit and Métis communities have very rich cultures and ways of being, and it is only right to learn more about these lands we live on.

Read Indigenous

Every year, TPL collaborates with the Indigenous Advisory Council to share a list of must-read titles for Adults, Teens and Kids. All of these books are by Indigenous authors. I'm sharing some that are on my to-read list. Check out these titles featured in this year's Read Indigenous lists! Please note, when an author is Indigenous I share their Nation right next to their name in brackets.

For Adults

A History of My Brief Body by Billy-Ray Belcourt (Cree)

"Blending memoir and essay, and with a poet's delight in language, A History of My Brief Body is both a grappling with a legacy of trauma and a record of the joy that flourishes in spite of it."

You can check out this title and many more in our Read Indigenous Adult Book List.

For Teens

A Girl Called Echo, Volume 4: Road Allowance Era by Katherena Vermette (Métis)

"In the fourth volume of A Girl Called Echo, Echo Desjardins resumes her time travel and learns more about Métis history in Canada, including the "road allowance" land set aside by the crown, and the former community known as "Rooster Town" in Winnipeg, Manitoba. She also witnesses the trial of Louis Riel in Regina, Saskatchewan."

You can check out this title and many more on our Read Indigenous Teens book list.

For Children

It's a Mitig! By Bridget George (Ojibway)

"A colourful children’s book written in a rhyming combination of English and Ojibwe. It’s a Mitig! guides young readers through the forest while introducing them to Ojibwe words for nature. From sunup to sundown, encounter an amik playing with sticks and swimming in the river, a prickly gaag hiding in the bushes and a big, bark-covered mitig. Featuring vibrant and playful artwork, an illustrated Ojibwe-to-English glossary and a simple introduction to the double-vowel pronunciation system, plus accompanying online recordings, It’s a Mitig! is one of the first books of its kind. It was created for young children and their families with the heartfelt desire to spark a lifelong interest in learning language."

You can check out this title and many more on our Read Indigenous Children's book list. 

Reading for Reconciliation

We also have our Reading for Reconciliation Booklist. The list has books on topics like colonialism and Indian Residential School legacy. "The titles are a testament to the power of the human spirit and the resiliency of Indigenous peoples, and our collective journey towards hope, healing, and reconciliation."

Upcoming Live and Online Events

Check out these events coming up at Toronto Public Library in June, being led by Indigenous communities nearby. While you don't have to have a Toronto Public Library card to attend, pre-registration on Crowdcast is required. Attendance is free!

If you can't make it while the event is live and online, don't worry – you can use the registration links below to watch a recorded replay of the event.

Toronto Public Library is committed to accessibility. Please call or email us if you are Deaf or have a disability and would like to request accommodation to participate in any of our online programs. Please let us know as far in advance as possible and we will do our best to meet your request. At least three weeks' notice is preferred. Phone 416-393-7099 or email accessibleservices@tpl.ca.

Sally Milne – Birch Bark Biting

Update: This program has been cancelled and will be rescheduled to a later date. Link to new date and time will be posted on the Crowdcast link once available. We apologize for any inconvenience.

Using only her teeth, Cree Elder Sally Milne transforms carefully harvested birch bark into distinctive pieces of art. A unique process that inspires respect and curiosity for an ancient, timeless art form. Sally is one of the four most renowned bark biters in the world and with only a small handful of artists practicing this art form, each piece of art is also a rare piece of history. Join Sally as she takes you through the history of birch bark biting, what it is and how and why it's done, while sharing a few of her favourite pieces and experiences along the way.

Register now and receive an email reminder, or tune in on June 3. 

Naagan ge bezhig emkwaan / A Dish with One Spoon Reconsidered

Tuesday, June 8, 2021. 6 pm – 7 pm.

Long before Europeans arrived, the Anishinaabe occupied territory which includes parts of present-day Ontario, Michigan and Ohio. The resources found there are integral to their way of life and identity. The Anishinaabe defended this territory, and its integrity was at the core of the peace they concluded in Montreal in 1701, a key element of which was the Naagan ge bezhig , or Dish with One spoon. Recently, however, the Dish with One Spoon has been popularized as an agreement to protect the environment. Researchers Victor Lytwn and Dean Jacobs provide a history and overview of the Dish with One Spoon from an Anishinaabe perspective, while explaining how its incorporation into "land recognition statements" is damaging to First Nations who seek to protect their territories and resources.

Register now and receive an email reminder, or tune in on June 8.

Have You Met the Three Sisters? Indigenous Food Stories with Chef Joseph Shawana

Thursday June 10, 2021. 7 – 8 pm.

Acclaimed Chef Joseph Shawana is Odawa, part of the Three Fires Confederacy. Born and raised in Wikwemikong Unceded Indian Reserve located on Manitoulin Island in Ontario, north of Toronto. At a young age, he experienced the power of how food brings people together and began his culinary journey with the strict philosophy of utilizing the entirety of an ingredient to bring its full range of flavours to the palette.

Trained in classical French combined with his Aboriginal background, Joseph is committed to furthering the education of culinary arts to all communities. From developing a program to assist Indigenous youths to work in the industry to his role as chair of ICAN, the Indigenous Culinary of Association Nations where he breaks barriers to sharing Indigenous food, cultural experiences from across Canada with the world.

Joseph will share his journey through food, some Indigenous stories around food and the importance of agricultural sustainability and the Three Sisters while making a meal over an open fire from his home in Manitoulin Island – and you're all invited.

Register now and receive an email reminder, or watch live on Crowdcast on June 10.

Haudenosaunee Wampum Belts and the Significance of the Dish with One Spoon (online program no longer available for replay)

Wednesday June 16, 2021, 6pm – 7pm.

Indigenous peoples of the Great Lakes region have been using wampum long before settlers arrived in North America, employing it for both ceremonial and political purpose. More recently, some of these pre-contact wampum agreements such as the Dish with One Spoon between the Anishinaabe and Haudenosaunee have ?re-emerged? in land acknowledgements now spoken around the GTA. What is the original intent and philosophical meaning behind the Dish with One Spoon and what is its function today? How can'these ancient agreements influence our thinking about the environment, climate change, and the possibility of resolving land claims in our lifetime?

Register on Crowdcast and receive an email reminder, or tune in on June 16. This program will be available on Crowdcast until Wednesday, June 30, 2021.

Storytelling and Rhymes with special guest Mishomis-Grandfather puppet (program not available for replay)

Monday June 21, 2021. 11 – 11:30am.

Pride Month Filmmaker Talks: Thirza Cuthand

Wednesday June 23, 2021. 7 – 8 pm.

Register now to receive an email reminder, or tune in on June 23.

Indigenous Toronto: Stories that Carry this Place

Thursday, June 24, 2021. 12 – 1pm.

Beneath many major North American cities rests a deep foundation of Indigenous history that has been colonized, paved over, and, too often, silenced. Few of its current inhabitants know that Toronto has seen twelve thousand years of uninterrupted Indigenous presence and nationhood in this region, along with a vibrant culture and history that thrives to this day.

In this special panel discussion, TPL gathers contributors to the newly released Indigenous Toronto: Stories that Carry this Place. Chef Johl Whiteduck, visual artist Philip Cote, author/playwright Drew Hayden Taylor and creative director/arts presenter Denise Bolduc discuss the cultural continuity and settler colonialism that have come to define Toronto as a significant cultural hub.

About this event's guests:

• Denise Bolduc
• Johl Whiteduck
• Philip Cote
• Drew Hayden Taylor

Register now to receive an email reminder, or tune in on June 24.

Reading Challenge Online Book Discussion

Thursday June 24, 2021. 4 – 5 pm.

What else can I do?

While the the Tkaronto Music Festival happened on May 21 – 23 2021, you can watch their recorded livestream now and listen to some incredible music by Indigenous artists from around the world.

You can virtually attend some of the Indigenous History Month 2021 events by the Gord Downie & Chanie Wenjack Fund.

You can also attend TASSC's Tkaronto Summit, which has two free and virtual events on June 16. The event is all ages and open to everyone. You can pre-register to attend the live events.

You can also attend the City of Toronto's month-long celebrations for National Indigenous History Month! Digital programs offered by the City of Toronto start on June 9. Some events, like virtual treaty tours, require registering in advance.

The City of Toronto will have a virtual sunrise ceremony on June 21, 2021.

You can also watch the Aboriginal Peoples Television Network's Indigenous Day Live, which will be livestreamed on June 20 from 8pm – 11:30 pm Eastern Time, and streamed again on June 21.

You can also check out the National Film Board of Canada's Indigenous Cinema website, where they have over 200 Indigenous-made films.

Editing history:

June 1, 2021: edited to include events shared by the City of Toronto for National Indigenous History Month.

June 2, 2021: edited to update information about Sally Milne's Birch Bark Biting event.

June 10, 2021: edited to include TASSC's Tkaronto Virtual Summit.

June 17, 2021: edited to add in ending air date for an online program. Added information about the National Film Board of Canada's Indigenous Cinema website.

June 22, 2022: edited to update links for Read Indigenous 2021 for children, teens and adults.

September 29, 2022: updated the Reading for Reconciliation reading list link.

January 9, 2023: added statements next to programs that are not available to watch again online.

In partnership with community health agencies, Toronto Public Library is hosting a vaccination clinic at Goldhawk Park branch on Saturday, May 29, 2021. 

What you need to know:

• Tickets will be provided for same-day appointments starting on the day of the pop-up on a first come, first served basis
• Vaccines will be offered to anyone currently meeting eligibility criteria (12+), and living or working in Scarborough
• Type of vaccine available: Pfizer (first dose only)

What you need to bring:

• Must provide proof of employment in Scarborough or address (e.g. driver’s license or utility bill)
• Health card or government-issued ID, if you have one
• If you are eligible and would like more information about the vaccines, visit the City of Toronto’s website.

Location details:

• Goldhawk Park branch, 295 Alton Towers Circle

  Date and time: Saturday, May 29, 9 am to 5 pm

  Eligibility: anyone living or working in Scarborough

  Community partners: Scarborough Health Network and Carefirst Seniors & Community Services Association

Note: On Saturday, May 29, Goldhawk Park will continue to offer contactless holds pick-up and drop-off of library materials. Please remember to wear your mask and practice physical distancing. Visit our COVID-19 page for more information.

Other ways to get vaccinated:

• Toronto Hospitals and Ontario Health Teams COVID-19 Vaccination Pre-Registration and Booking Site
• Ontario Clinics and Participating Pharmacies Booking Site

Last Updated: On May 27 to add information about Pop-Up COVID-19 Vaccine Clinic at Goldhawk Park branch on May 29 and to remove information about past Pop-Up COVID-19 Vaccine Clinics at Parkdale and Maria A. Shchuka branches on May 22 and 23. 

Below is my report for the May 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening Up Our Public Space

TPL Recognizes the Passing of Samuel Ash (1951 – 2021)

Samuel Ash with his donated art piece at TRL (2018) 

On April 9, an incredible Ojibway artist named Samuel Ash passed away. In 2018, he donated one of his pieces and emphasized that it should be displayed “in a public library space where it can be viewed for free.” The painting is on display on the second floor of the Toronto Reference Library (TRL). He has art displayed in several museums, including the Royal Ontario Museum and the Government of Ontario Art Collection.

With support from colleagues at TRL and some of Samuel’s family and friends, we reflected on his life, his work and his impact in our Arts & Culture Blog. TPL shares our deepest sympathies to Samuel Ash’s family, friends, loved ones and community.

Innovator in Residence in Data Privacy Highlights

Cybersecurity in Law and Space Law with guest speaker Donna Lawler and Migan Megardichian 

From March 1 to May 8, TPL hosted an online Innovator in Residence program that focused on data privacy.

Lawyer and certified privacy professional Migan Megardichian delivered 30 programs and several one-on-one sessions that reached over 550+ participants. Programs included Privacy 101 for Small Business, Data Governance Issues in A.I. Systems, Smart Cities and the Responsible Use of Data, and Making Sense of Privacy Policies. The goal was to improve understanding about how data privacy plays a major role in our daily lives.

Migan also invited several data privacy experts to participate in programs that included: Interconnections of Cybersecurity Law and Space Law with Donna Lawler, an Australian lawyer specializing in space law; the Role of Funding in AI with Ana Brandusescu, a professor from McGill University specializing in AI ethics and funding; and Open Data with Denis Carr from the City of Toronto’s Open Data Team. To close out the Residency on May 7th, Migan invited Dr. Ann Cavoukian, previous Information & Privacy Commissioner of Ontario, to speak on privacy and her Privacy by Design framework.

Spring Break Activity Bags and Virtual Programs

Our activity kits included a booklet about library collections, literacy-based activities for families to do together, and information on services and programs like Brainfuse, Dial-a-story, Summer Wonder and TD Summer Reading Club.

This year Spring Break took place from April 12-16, TPL supported children and families during this time with special programs, services and a brand new initiative designed to inspire families with fun and creative ways to spend time together and promote online programs.

Eighty-two TPL branches across the city handed out 6000 activity books to Spring Breakers, each one containing a bookmark, Play-Doh and an activity booklet to support literacy and learning skills and promote the use of library services.  

Throughout the week, 1076 participants attended four live virtual programs: The Amazing Magic Mel, Mad Science’s Crazy Concoctions program, author Saumiya Balasubramaniam and The Rainbow Beat Music and Puppet Show. TPL staff also hosted a four-day online camp where 54 children learned to storyboard, design and code a video game in Scratch. A pre-recorded French program, Monsieur Philippe à la rencontre des animaux, was also offered on TPL’s YouTube channel and as of the end of April, has been viewed 121 times.

Building Pathways for Workforce Development

TPL's First Artrepreneur In Residence Series A Success!

TPL's ArtIR Paola Gomez (bottom left) discusses collaborating with artist, Isaac Murdoch Bombgiizhik (bottom right) and how artwork can positively impact communities.

Over 226 people attended TPL's first-ever Artrepreneur In Residence (ArtIR) program series, featuring Paola Gomez, co-founder and director of Muse Arts and the creator, director and producer of the HAPPENING Multicultural Festival. Paola presented eight virtual workshops to help artists build their entrepreneurial knowledge and confidence with a diverse line-up of special guests. Topics included Moving from the Starving Artist Myth, It's All About Money – Basic Budgeting, Finding Grants and Financial Resources, and The Artist’s Presence in a Digital Era.

Career Coaches in Residence Fall 2020/Spring 2021 Highlights

Career Coaches Meet and Greet Program: Christopher Duff (top center) from Canadian Council for Youth Prosperity moderates a discussion on the value of career guidance with Career Coaches in Residence Tharsheka Natkunam (top right), Cindy Fruitman (top right), Jennifer Gaudette (bottom left) and Ken Lee (bottom right).

In April, the Career Coaches in Residence (CCIR) program wrapped up its pilot two-term program, providing over 460 remote one-on-one appointments to younger adults, supporting them with career and job search advice. With the help of four dedicated career coaches, participants were able to seek guidance on career direction, find insights on effective job hunting strategies, receive support for challenging career situations and more. Coaches were also able to connect with more than 750 participants through various online programs, including a workshop on writing meaningful cover letters, various industry and recruiter panels and even host an “Ask Me Anything” session on Reddit. The response to this program has been overwhelmingly positive, with feedback from participants saying they “found better clarity,” “learned a lot,” and felt “less stressed about the future.”

This program was made possible through the generous support of the RBC Foundation and the Friends of TPL, South Chapter.

Providing the Vital Ingredients for a Democratic Society

TPL Staff Helping Connect Seniors to Covid-19 Vaccine Information

Staff member Claire calls TPL senior customers to provide them with vaccine information

As part of the City’s ongoing effort to ensure the wellbeing of all Torotonians, TPL is calling seniors to make sure they are aware of how to register for their Covid-19 vaccinations, and to provide further information if needed.

TPL staff are calling 7,000 library users who are seniors aged 80+, and will follow this up with calls to 25,000 seniors between 70 and 79. During the calls, TPL staff offer information provided by the City of Toronto and Toronto Public Health. Library staff aren’t booking vaccination appointments, but are connecting them to Toronto Public Health or the appropriate resource if they have additional questions.

Calls started in April and staff are reaching approximately 1,500 seniors per week. This outreach builds on the Seniors’ Wellness program that was launched in 2020 to connect with isolated customers during the pandemic. To date, 19,000 wellness calls have been made.

Investing in staff and an innovative service culture

North York Harvest Food Bank Includes TPL staff in Registration Drive

North York Harvest Food Bank has offered to include any TPL staff currently working onsite at any TPL location in their vaccine registration initiative. TPL staff will be eligible for vaccinations at one of two clinic sites.

Since April 2020, TPL partnered with the North York Harvest Food Bank, Daily Bread Food Bank and Second Harvest to set up food bank distribution at twelve library branches across the city to provide alternate service locations for existing food banks that were closed. We continue to work in partnership with NYH on the two food banks that are at Albion and Jane/Sheppard.

I am so pleased that this vaccination opportunity has been made available to all TPL staff working onsite, and thank North York Harvest Food Bank for including TPL staff in their vaccination efforts. 

Below is my report for the April 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Design-a-Bookmark Contest 2021 Winners Announced!

Design-a-Bookmark Contest 2021 winners

You can now view the top 16 winning designs from the Design-a-Bookmark Contest 2021 on TPL Kids! This annual contest lets children use their imaginations to create beautiful bookmark designs. The top winners were acknowledged at a virtual Awards Ceremony on Saturday, March 27th. Contest judge and guest artist Anoosha Syed presented a drawing workshop and shared tips. Thank you to everyone who participated in this year’s contest. Children ages birth-13 years are invited to enter the 2022 contest. Entry forms will be available online and in branches in October 2021.

Voice Tech Global Workshop

Ideas for the voice assistant

On March 20th, TPL worked with Voice Tech Global on an online workshop to build a voice assistant for TPL. This would allow users of voice-enabled devices to learn more about library programs. Nearly 30 participants used voice-enabled devices to learn about programs based on their interests and keep track of upcoming programs. Voice Tech Global members will take ideas from this workshop to improve the TPL voice assistant. 

Toronto Mesh Workshop

How to Reclaim the Internet screeengrab

Toronto Mesh presented programs online in March. Topics included the internet, building better networks, digital literacy and privacy. Toronto Mesh began building a community network in 2020. It gives users access to affordable internet. Over 40 people shared their experience and lessons learned.

Online Escape Rooms for Teens 

Teens in Escape Room (taken before Covid-19)

Since May 2020, TPL has offered nine online escape rooms to help teens stay engaged. The escape rooms began as a program in branches, but have since moved online. TPL has received many positive comments from families and teachers about the escape rooms being fun and entertaining during this stressful time. As of mid-March, the escape room webpage has been viewed more than 30,000 times since August 2020. 

Dawes Road Virtual Open House

Dawes Road

TPL hosted a virtual open house to kick off the renovation and expansion of the Dawes Road branch. The branch will expand to 20,000 square foot with a 5,500 square foot community hub space. 

The community hub will house our City of Toronto partners in Social Development, Finance & Administration. The open house was a lively and engaging event with over 50 participants in attendance. Participants were eager to hear from:

• City and TPL staff
• Councillor Brad Bradford (Ward 19, Beaches-East York)
• the design team from Smoke Architecture and Perkins & Will.

Participants responded enthusiastically to the presentation with many questions and ideas. The project will immediately move into next steps and engage both Indigenous and non-Indigenous communities in consultation through the summer of 2021. This is the first major capital project that will undertake Indigenous Placemaking. Indigenous perspectives are incorporated into building design, signage and architecture as an integral part of the renovation.

Broadening Toronto's digital access and inclusion

Adult Literacy eBooks readily available

Adult Literacy eBooks

Using Overdrive has been hard for many adults who are working on their reading skills during the pandemic. Finding books at a lower reading level is difficult for people with low literacy skills. To help with this, TPL created a new list of 132 books in OverDrive or through the Adult Literacy Collection webpage. Many of these books are available in print format at 55 branches as well. The collections will help adults who are working on their reading, writing and math skills and include fiction and non-fiction material.

Seniors Tech Help supports Digital Inclusion and Literacy

Staff help with technology questions through our Seniors Tech Help service, now extended until summer. The service started with Toronto Community Housing senior residents and organized seniors' groups but quickly became much more popular after promotion.  Staff help with digital resources, online video and more. Seniors loved having support in the safety of their homes, and many gained skills and confidence. 

Here is one example how we make a difference:

Firstly, thank you so much for the service provided by TPL to seniors such as myself during these many months. Being 81 years of age, I found myself being pretty special in that someone “cared” about our well being … I found out about the availability of certain programs offered by TPL. Narmatha was excellent when guiding me through basic computer skills. 

Coding for Kids After School Clubs

After School Coding Clubs

In March, the Children’s Services Department and members of the Pop-Up Learning Labs team worked on Coding for Kids programs. These were part of TPL’s Virtual After School Clubs for children ages 6-12. Each week participants explored coding concepts using block style coding and resources from Code.org. Throughout the month, 336 participants attended live and 163 participants watched replays. Coding programs can help children develop critical thinking and problem solving skills while engaging in STEM learning. Virtual After School Clubs are free, weekly programs that teach children to become lifelong learners and support their academic success. We run programs on many topics like coding, magic, art and science. Children have fun, build confidence and work as a team—even online. After School Clubs run each Tuesday from 4-4:45 p.m. until the end of June.

Providing the vital ingredients for a democratic society

Craft Kits for Resettling Families

Craft kits ready for delivery

Sanderson branch staff delivered these craft kits for families resettling at a settlement agency’s site. The families loved them and the agency wants to continue to do the same for future welcome packages. Staff were used to doing family story time sessions with them, but now the craft kits help support refugees during this time. TPL keeps ties with various agencies serving newcomers and their families.

Virtual Personal Finance Campaign

Author and economist Keisha Blair (right) with Jessica Moorhouse (left), money expert and host of the Mo' Money Podcast. Hosted by Diana (middle), Senior Services Specialist – Programming & Events.

From January to March 2021, TPL ran 24 virtual programs on financial literacy. Over 1,110 people watched our Personal Finance programs for different ages. Programs included opening a bank account, budgeting, and a first-time home buyers panel (for Young Adults). Attendees loved having financial information geared toward them.

The Investor Protection Clinic of the University of Toronto’s Faculty of Law presented topics on finance and free legal services for seniors, new Canadians and lower income communities. Other topics on investing, tax benefits and Retirement Planning During a Pandemic were popular, especially the presentations by Canada Revenue Agency on filing tax returns and protecting yourself from scams. 

Distributing Care Kits and socks to vulnerable persons 

Thanks to community partner donations, TPL has been handing out TPL Care Kits and socks at 11 branches across the city. Each kit contains personal care items such as soap, shampoo, conditioner, lotion, deodorant, tissues and more. TPL Care Kits provide a crucial resource to people experiencing homelessness and other vulnerable residents facing challenges during the COVID-19 pandemic. TPL Care Kits and socks are available by request at the 11 participating locations: Deer Park, Sanderson, Lillian H. Smith, Parliament, North York Central, Agincourt, Barbara Frum, Bloor/Gladstone, Gerrard/Ashdale, Riverdale, and Albion.

Investing in staff and an innovative service culture

Youth Digital Intern Program

TPL's Youth Digital Interns Top to Bottom, Left to Right- Alize De Matas (Page), Syed Mahmood Akbarzada (Public Service Assistant), Shakira Rasul (Public Service Assistant), Rick Bhatia (Page), Narmathaa Kulendirarajah (Public Service Assistant), Myuran Balachandran (Library Assistant), Monica Tse (Public Service Assistant), Michelle Vasconcelos (Clerk-Caretaker)

From December 2020 to March 2021, TPL hosted eight youth, ages 15-30, for a 15-week internship funded by the Government of Canada through Computers for Success Canada (CFSC-OPEC) and the Computers for Schools Plus (CFS+) Interns program. Six Library Assistant interns provided Seniors Tech Help and two Digital Design Technician (DDT) interns supported the Digital Innovation Hubs (DIHs). The interns participated in over 45 hours of professional development and a mentorship program supported by staff from the Service Development and Innovation division.

The DDT interns completed self-directed learning about DIH software & equipment, delivered and moderated online programming (such as Introduction to Cosplay: 3D Design and Building Accessories), supported remote high school outreach and created their own blog posts, including Technology is Making our Fashion Dreams and Imagination Come to Life. The Seniors Tech Help interns assisted over 430 senior callers and completed an additional 184 phone appointments with seniors who needed thorough tech help. The team developed and delivered nine online computer classes, three virtual outreach presentations and conducted 412 wellness check-in calls to seniors across the city. Most of the interns had not done this type of work prior to the internship, but each of them brought unique energy that contributed to the success of this project!

Edited April 19, 11am: Structural edits made for clarity and ease of reading

Below is my report for the March 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

grab & go bags a Success

Grab & go window display at College/Shaw Branch.

Since February 1, TPL has been offering grab & go bags at most of our branches. These bags contain a selection of materials on different topics, curated by our staff. Grab & go bags allow customers to discover items in our collection that they may not have thought to borrow while browsing is unavailable. Hundreds of bags have been borrowed so far, and customers are thrilled. Here’s some of what we’ve heard:

“When I got home and checked out the mystery books I was absolutely thrilled as I had not read any of the books that were in the bag. Once I have finished this recent batch of books I will be back looking to see what surprises await me.”

“The grab & go bag of themed books has provided much needed excitement. It has introduced my children to books they would not have otherwise explored, during a time where browsing is simply not possible.”

We will continue to offer grab & go bags through contactless pick-up at our branches.

Broadening Toronto's digital access and inclusion

Seniors Check-in Calling Service Surpasses 15,000 Calls

Emoke, one of our librarians and check-in callers

For the past 7 months, a dedicated team of 20+ TPL staff has been calling our senior customers, who are often vulnerable due to isolation, to let them know we’re thinking about them. This month, the service reached a milestone – more than 15,000 seniors, aged 70 to 100, have received a friendly wellness call. Staff have found the experience to be extremely rewarding. They provide assistance with library resources, make referrals or just talk about anything and everything, including the weather.

Feedback from our customers has been overwhelmingly positive. Customers are pleasantly surprised to hear from us and express great appreciation for library services. One customer captured the sentiments of many when she said, “I’m happy to hear from the library and appreciate the call. I’m very touched that you took the time to check in and offer assistance."

Just as TPL was inspired by the work of other libraries, we are now sharing our experiences with libraries across North America, as well as with educational institutions that are interested in how libraries engage with older adults. This includes an upcoming presentation to the University of Illinois iSchool and a collaboration with McMaster University’s Department of Health, Aging and Society.

This heartwarming story has also captured positive media attention from the Toronto Star and CTV News.

Digital Innovation Online Programs Showcased at OLA Super Conference

In February, members of the Digital Innovation Hub and Pop-Up Learning Lab teams presented at the Ontario Library Association (OLA) Super Conference. With over 300 registrants for the Learn and Make Online: Digital Innovation Virtual Programs During Physical Distancing session, team members shared their experience and lessons learned with piloting online programs during the pandemic. From April to December 2020, TPL staff delivered nearly 120 programs to over 1,700 learners on a broad range of topics that included web and 3D design, coding, photo and video editing, podcasting, digital photography, and more, attracting a loyal following of participants from around the world. Information about upcoming programs can be found on the TPL Live and Online Programs page.

Donor-supported TPL Internet Connectivity Kit program featured in Toronto Life

Thanks to the generosity of donors, TPL’s Internet Connectivity Kit program, launched in May 2020, continues to help bridge the digital divide in our city. The program provides some of our city’s most vulnerable residents with a free laptop, Wi-Fi hotspot and data plan. Thus far, community agencies have referred more than 420 families/individuals who have each been provided a kit to help them stay connected and engaged during the pandemic. An additional 247 kits will be ready for distribution through March.

The response from participants, including Roseline and her daughter Stella, has been overwhelmingly positive. 

Toronto Public Library and the TPL Foundation’s efforts were recently recognized in Toronto Life’s March 2021 cover story entitled: The Miserable Truth About Online School. This is a powerful account about the challenges many students face while learning from home during the Covid-19 pandemic. We are grateful for support from the City of Toronto’s  COVID-19 Emergency Relief Fund and Community Funding Unit resources. Those interested in supporting the ongoing need for Internet Connectivity Kits can learn more by contacting  the Toronto Public Library Foundation.

Building pathways for workforce development

Career Coaches in Residence (CCIR) Host Successful Reddit "Ask Me Anything"

Career Coaches in Residence: Cindy Fruitman, Jennifer Gaudette, Ken Lee and Tharsheka Natkunam.

Our Career Coaches in Residence program is a wonderful initiative that connects our younger adult customers to the career and job help resources and information they need to build their careers. On Feb 23, our Career Coaches, along with TPL staff, hosted an “Ask Me Anything” session on Reddit . The session took place on the Toronto area section of the site, which has more than 318,000 members. Career Coaches and staff answered live customer questions and tackled topics such as best practices during the job application process, burnout and mental health, finding career fit and how to handle career transitions, as well as navigating challenging and uncomfortable employment situations. The response from Redditors has been overwhelmingly positive. The team referred library career and job help resources, including our Career Coaches in Residence program, which saw almost triple the number of new appointments.

Providing the vital ingredients for a democratic society

TPL Goes Fine-Free for Kids

Sue Graham-Nutter, TPL Board Chair, and Councillor Paul Ainslie, TPL Board member,  joined Mayor John Tory and Sarah Fulford, Toronto Public Library Foundation Board Chair, on March 2 for a virtual press conference to announce that TPL is going fine-free for kids . Media covered the announcement widely, with articles published in several outlets including Toronto Star, CP24 and BlogTO. With this announcement, TPL joins hundreds of library systems across North America in the growing movement to eliminate overdue fines. We look forward to welcoming more kids to the library, particularly when branches fully reopen. The Toronto Public Library Foundation raised funds from generous donors who helped make the elimination of children’s fines possible, including the Friends of Toronto Public Library, South Chapter, and the Haynes-Connell Foundation.

Investing in staff and an innovative service culture

Super Conference 2021

The annual OLA Super Conference was held virtually on February 3-6 and provided 250 registered TPL staff with access to engaging and interactive sessions such as Difficult Conversations That Can Heal the Human Heart. There were live opportunities to engage in meaningful dialogue with colleagues, and a virtual Expo of products and demonstrations from library vendors. This year, sixteen TPL staff also delivered conference sessions on an array of topics, including Lean on Me: Networking and Mentorship amongst Culturally Diverse Library Professionals; Starting a New Service During an Emergency: Live & Online Programming; and Don’t Stop Receivin’: How We Kept Collection Development, Acquisitions & Cataloguing Going During COVID-19.

TPL negotiated a registration package with OLA that includes on-demand access to the conference recordings and materials for a six-month period, allowing staff across the organization access to the sessions most relevant to TPL’s evolving services, or those most recommended by colleagues who participated in the live conference.

Below is my report for the February 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

TPL Reading Challenge 2020: Another Successful Year

Our second year offering a city-wide reading challenge has been a huge success. The Challenge began in 2019 as a social media campaign. In 2020, it was broadened to include more in-branch support and programming. Although we were only able to hold five in-person programs, the Reading Challenge Team quickly shifted to offering book discussions online in April 2020. Throughout the year staff hosted and ran 14 programs with more than 300 participants. There were over 25,000 visits to the Reading Challenge website. In addition the TPL Reading Challenge Facebook group grew from 650 members in December 2019 to over 1650 members by the end of 2020! 331 Challenge participants completed our year-end survey and provided some wonderful feedback:

• 95% were satisfied or very satisfied with the Challenge
• 85% discovered new books, authors or genres through participating in the Challenge
• 48% used TPL resources, collections and services more often

Recently the team shared the top 10 most-read books of the 2020 Challenge and additional highlights. The 2021 Challenge has already begun and, in the first two weeks, over 200 more participants joined the Facebook Discussion Group.

Launch of Child-Friendly Land Acknowledgement Statement

January 11, 2021 marked the launch of a child-friendly land acknowledgement statement at TPL. The statement was developed in collaboration with TPL’s Indigenous Advisory Council and can be used for online and, when it resumes, in-person children’s programming that is led or hosted by TPL staff.

The statement is as follows:

Haudenosaunee (ho-den-o-show-nee), Mississauga and Anishinaabe (a-nish-nah-beh) Nations,

Came together with all their relations. Living together, they had a united wish,

To share the land and waters in peace,

like One Spoon with a Dish.

Now many Indigenous families, Métis and Inuit too,

Live here in treaty agreement, with me and you;

In the spirit of Peace, Friendship and mutual Respect,

We protect each other and the land, which we should never forget.

The statement can be made by staff who have attended the mandatory OFIFC Cycle 1 Indigenous Cultural Competency Training. Staff who have not yet attended the mandatory training may ask another staff person who has to act as host and make the statement on their behalf. These measures are in place to ensure that the statement is made respectfully and with a basic level of understanding and awareness of the Indigenous nations being named.

Broadening Toronto's digital access and inclusion

2020 IntelliSearch Service

Intellisearch staff Anna Skrynnyk and Joanne Wadden.

The IntelliSearch service is a fee-based custom research and document delivery service. In 2020, despite being closed between March and August, the service handled over 400 inquiries from the public, an increase of 90% from the previous year. The Intellisearch team provided access to information using the library’s resources as well as those available online.

The requests came from across Canada and around the world, including Australia, Costa Rica, France, Switzerland, United Kingdom, and the United States. Total revenue for 2020 was $17,943, up by 35% from 2019 and up by 235% from 2018. Requests covered topics such as statistics on sexual crime against transgender people in Canada, Canadian shuffleboard championships, history of St. George's Golf Club, and even a copy of a recipe for ginger jellies from the 1958 Canadian Home Journal.

The Library's resources, particularly reference and archived materials, were also used to complete various family and corporate searches. These included articles on Fred Banting, articles published by Oscar Wilde in the 1800s, and articles from the 1800’s Upper Canada Gazette. 

Kids and Families Celebrate Family Literacy Month Virtually at TPL

Applefun Puppetry’s Mike Harding answers questions after the Forest Trek puppet show

Each year TPL celebrates Family Literacy Month (FLM) by encouraging families to read and engage in family-related activities in January as an extension of ABC Life Literacy Canada's national Family Literacy Day initiative. This year’s celebrations included a new FLM recommended reads booklist for families, as well as special live online program offerings. Applefun Puppetry presented a funny Forest Trek puppet show for families, and illustrator Clayton Hanmer provided a workshop that showed kids how to create their own comics. The month-long celebrations concluded with a program from author Nadia L. Hohn, author of A Likkle Miss Lou, who delivered an interactive presentation celebrating the life of playwright, folklorist, and poet, Louise Bennett-Coverley, also known as Miss Lou. A total of 199 kids and families tuned in for these live presentations.

Thanks to the Friends of TPL, South Chapter, for their generous support.

Building pathways for workforce development

Career Coaches in Residence (CCIR) Pilot Program for Younger Adults

Career Coaches in Residence: Cindy Fruitman, Jennifer Gaudette, Ken Lee and Tharsheka Natkunam.

Beginning in February, the CCIR program will offer a second session of remote career and job search help for younger adults. Over the course of 10 weeks, four dedicated career coaches in residence will help young people achieve their career goals through remote one-on-one consultations, workshops and more. The CCIR program completed its first session during Fall 2020, providing 220 one-on-one appointments and connecting with more than 280 participants through online programs.

One participant described their thoughts after attending an appointment:

“Thank you, I really appreciate this service and found it very useful. I wasn't feeling very confident about … how I fit in my desired career path but after speaking with [the career coach], I am able to see my experience and skillset with fresh eyes and understand how to better communicate that to get a job I want.”

This program is generously supported by RBC Foundation and the Friends of TPL, South Chapter.

Google IT Support Professional Certificate Program Wrap-Up

The Google IT Support Professional Certificate (GISC) program wraps up its two-year program with a 76% completion rate across Canada!  This Google-funded program offered 500 marginalized Canadians a chance to gain the fundamental skills to become an entry level IT support professional. Even with the pandemic posing a significant challenge to learners, TPL is proud to have 84 program graduates, an 84% completion rate, across the span of two years. 

On November 17, 2020, TPL held a virtual graduation ceremony with speakers including Sabrina Geremia (Google VP & Canada Country Manager), speakers from TPL, Toronto Employment and Social Services, and the TPL Foundation to celebrate this great achievement and an overall successful program.

Partnership with Volunteer Toronto Inspires Volunteer Opportunities during COVID-19 Pandemic

In January, TPL in partnership with Volunteer Toronto, Canada’s largest volunteer centre, hosted a “Volunteering in COVID-19” online program with 147 participants seeking opportunities to support Toronto’s non-profit and grassroots organizations. The session featured a presentation by Deirdre Millin, Volunteer Toronto’s Employment & Training Specialist, who discussed the challenges and opportunities for youth and adult volunteers in these challenging times, and highlighted a number of opportunities currently available. TPL staff shared information to support participants in their volunteering journey, including access to online databases such as Career Cruising, e-learning portals such as Lynda.com, online programming and our new Digital Access Card.

Investing in staff and an innovative service culture

Staff Town Halls

TPL held a virtual town hall on January 27, open to all staff. These meetings are an important opportunity to come together to talk about what’s happening across the organization, and give staff a chance to ask questions and share feedback and concerns. We introduced virtual town halls in August to provide a forum for staff to connect with senior management in real time, for information sharing and to improve senior management visibility. We are consistently seeing attendance in the 350-450 person range and steady levels of engagement. We will continue with regular town halls in 2021, evolving the format as required in response to participant feedback and information needs.

Fostering Resilience Through Challenging Times

TPL Managers and Leaders recently attended training workshops to study strategies to help with resilience through challenging times. Each individual was given a workbook with tools to use to enhance resilience for themselves or others. Resilience is a capability that can be learned and the hope is that TPL managers and leaders will put these resilience skills and strategies to work in order to adapt positively to pressure, setbacks, challenge, and changes that they are facing in TPL’s current reality.

Do you love to grab half-a-dozen different books at once? Do you prefer to pick up items on a whim, rather than put them on hold?

You should try one of our grab & go bags!

We know that holds are just one way our customers like to borrow materials. Our staff have put together grab & go bags for customers on a wide variety of themes and genres. Each bag contains a curated selection of books, DVDs or CDs on a specific topic. We have specialized bags for all ages, too!

Not all branches are currently offering this service, please contact your branch to see if this service is available.

How it Works

Grab & go bags being prepared at College/Shaw Branch.

1. Check out or contact your local branch!

grab & go bags have labels hinting at what’s inside. You’ll see drama, crime, dystopia, magic, space, humour, book to film, crafts for kids… all sorts of topics! Each bag indicates how many items are inside.

2. Grab a bag and check it out.

You will need your TPL card to borrow these items.

3. Take your bag home and enjoy!

Please take the bag of items away before opening it. If there are any items in the bag you’re not interested in – maybe a book you’ve already read – please return them at any library branch.

Frequently Asked Questions

How many grab & go bags can I borrow?

Most library cards can borrow up to 75 items, and the flyer on each bag indicates the number of items inside it. So within that limit… as many as you can carry!

Can I pick a grab & go bag and then give it back?

Yes, please return items that you do not want from a grab & go to any branch location.

What if I want a specific book, DVD or CD?

Please place a hold for specific items.

What if I’m looking for a specific format, such as audiobooks, large print or DVDs?

Please phone your local branch before you visit. Staff can pick a grab & go bag for you with items in the requested format.

I have a Digital Access Card. Can I borrow a grab & go bag?

Sorry, at this time only full access library cards can be used to borrow physical materials. Digital Access Cards are for online materials only. A full access library card can be signed up for in person in our branches.

Edited March 31, 2022 – to reflect recent changes and updates to the service.

Below is my report for the January 2021 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

An Online Afternoon Performance with the Toronto Symphony Orchestra

TPL was pleased to offer an exclusive online afternoon performance by the Toronto Symphony Orchestra (TSO) on December 17. The string quintet – Emmanuelle Beaulieu Bergeron, Victor Li, Rémi Pelletier, Theresa Rudolph and Eri Kosaka – performed live from the Heliconian Club in Toronto. The performance featured works by Mozart and Brahms, along with a sprinkling of holiday favourites. It was a great opportunity to come together and appreciate the arts during this challenging time. 261 TPL customers attended and also learned about our new Digital Access card, online programs and wonderful digital resources for the arts, such as Medici TV.

Young Voices Magazine 2020 Launch

Young Voices Magazine Cover.

This past fall, we held our annual Young Voices Magazine Launch online on the evening of Thursday, November 26, 2020. More than 75 teens, friends and family members joined the event. Attendees enjoyed a video of the Editorial Youth Advisory Group reading their favourite lines from the magazine. Teen contributors also shared video readings and talks about their work. The digital version of the magazine is available on our Young Voices webpage in PDF. Print copies of Young Voices Magazines will be available in our branches when they reopen. New this year, alternative text has been added in the digital version for all of the images. This will allow customers who use screen readers to enjoy and navigate both the text and images of the magazine.

Youth Hub Expansion

Youth Hub at Cedarbrae Branch.

This fall, thanks to enhanced funding from the City of Toronto via the Toronto Poverty Reduction Strategy, TPL launched 10 new Youth Hubs. This brings the total number of TPL Youth Hub locations across the city to 23. Youth Hubs support the eight service areas of the library’s Youth Strategy (PDF). They are welcoming drop-in spaces for teens after school and in the summer where helpful staff are always available. Youth Hub service allows librarians to get to know teens, support their needs and interests, and offer responsive activities and programs. Librarians can also connect teens with other relevant library and community services. This includes digital equipment and training, community events and services, and volunteer and employment opportunities. During the pandemic, service has been modified with enhanced safety protocols and reduced capacity to ensure physical distancing. But the same focus on dedicated space, staff and support remains.

As of November 23, Youth Hub service is suspended at all branches in accordance with provincial Grey-Lockdown period requirements.

Broadening Toronto's digital access and inclusion

Introducing our new Digital Access Card

Toronto residents who live in Toronto and are over the age of 13 can now register online for a Digital Access Card (DAC). This  convenient online membership option provides immediate access to the Library’s digital resources and services, including:

• ebooks
• eaudiobooks
• emagazines and newspapers
• streaming movies and music
• databases and more.

Customers interested in borrowing physical materials can change to a full-service library card at a library branch. Changing requires identification, and is not available during the expanded Grey-Lockdown period. More than 9,000 customers have registered for a Digital Access Card since its launch on November 12.

Toronto Readers Borrowed Over 8.5 Million Ebooks in 2020

We’ve broken our record…again! In 2020, TPL customers borrowed more than 8.5 million items through OverDrive. Overdrive is our main ebook provider. We set a record in 2019 of 6.6 million downloads. We saw a significant spike in ebook borrowing starting in March 2020. This was when we closed our branches to support efforts to curb the spread of COVID-19.

Each year for the past eight years, Toronto Public Library has lent more ebooks than any other library system in the world. In 2019, Los Angeles and Wisconsin came second and third, respectively. 

Innovation Program Highlights

Library Leaders panelists. Top: Marie Ostergaard, Director of Aarhus Public Libraries; Anthony Marx, President, New York Public Library; Ng Cher Pong, CEO, National Library Board, Singapore. Bottom: Mary Ellen Messner, Acting Commissioner, Chicago Public Library; Vickery Bowles, City Librarian, Toronto Public Library, moderator.

This past November, TPL's Innovation Council presented two online programs: Designing for Equity, and Women in AI. These events explored the themes of equity, inclusion and social justice through the lens of technology, innovation and design. 44 participants attended the two events.

On December 2, TPL hosted our first Innovation Symposium event. This virtual event was focused on library resiliency and innovation in the context of the pandemic and brought together library staff from around the world. This inspiring morning consisted of a discussion with library leaders from across three continents, lightning talk presentations and a keynote address by George Aye of the Greater Good Studio in Chicago. There were 268 people in attendance and TPL plans to make this an annual event. One of the highlights was a lightning talk presentation from Kelly Passek, a Librarian at Blacksburg Middle School in Montgomery County, Virginia who piloted using drones to deliver library books during the Pandemic.

Also in December, Michael Geist, a law professor at the University of Ottawa and the Canada Research Chair in Internet and E-Commerce Law, presented an informative program on the COVID-19 Alert App. The replay is available to watch online. This program was moderated by Adrian Harewood, CBC news co-host and host of the weekend current affairs show Our Ottawa. Geist and Harewood discussed the function of the app, but also how it can safeguard our privacy and security. 34 customers attended the event live.

Hour of Code week took place the week of December 7. This world-wide event is dedicated to building coding skills for all ages. TPL participated in Hour of Code week by holding six online programs for customers. Topics included scratch coding, web design and Python and the six programs had a total of 147 attendees.

TPL Donates 2000 Books to Toronto Homeless Shelters

Throughout the COVID-19 pandemic, TPL has been providing support in multiple ways to those living in our city’s homeless shelters. One of the ways is book donations of withdrawn library materials. These donations provide reading materials to people who may not have access to a library or cannot easily leave the shelter. To date, TPL has donated approximately 2000 books to 23 shelters across the city. Feedback from shelter residents has been overwhelmingly positive, and we hope to continue providing book donations to more shelter sites in the future.

Online Highlights from our Special Collections

The year 2020 marked 50 years of our Merril Collection of Science Fiction, Speculation & Fantasy. The Merril Collection is one of the world's top research collections of its kind. As part of our virtual "Spaced Out" celebration, we published new online content throughout November and December:

• a virtual exhibit
• a colouring book (PDF 25 MB)
• a reading list
• a staff interview
• and testimonials from the speculative fiction community.

Plus, the Merril Collection's webpage was revamped — it now offers a brand-new timeline of the collection's history as well as research tools that were previously only available in person.

Additionally, TPL’s Arthur Conan Doyle Collection recently published its latest virtual escape room: Arthur Conan Doyle & The Spirit: A Mystery. The theme of the escape room is spiritualism, a movement Doyle was very involved in throughout his life. So far the feedback for the virtual games has been very positive with constant requests for more.

For the holidays, and to help Torontonians avoid a non-essential trip for wrapping paper, our Special Collections staff unveiled printable wrapping paper designs. The festive designs feature public domain images from some of TPL's most prestigious holdings as well as bits of local history. This includes John James Audubon's Birds of America and Eaton's catalogues! So far, the post has attracted over 10,000 views and was covered by blogTO. We were even lucky enough to have a customer share with us a photo of their finished wrapping project!

Raising Confident Kids paren't workshops go virtual

Raising Kids Who Aren’t Scared of Math seminar, with Vanessa Vakharia (presenter, left) and Suzanne Fernando (TPL staff, right).

In 2018, Toronto Public Library launched the Raising Confident Kids series of workshops for paren'ts and caregivers. This year, we were able to offer the workshops virtually in October and November. Workshops covered:

1. Financial Literacy for Families
2. Raising Kids Who Aren’t Scared of Math
3. Early Literacy for New Paren'ts
4. Helping Kids Thrive Online
5. Emotional Intelligence and Raising a Resilient Child

Industry experts and library staff presented evening workshops for paren'ts and caregivers to attend virtually. 243 customers attended the workshops. These workshops were generously supported by the Estate of Barbara Kathleen Bird.

Building pathways for workforce development

Leading to Reading Service is Back!

Leading to Reading volunteer and student at Thorncliffe Branch.

Leading to Reading sessions were cancelled in March due to the COVID-19 pandemic. TPL staff knew this would have a considerable impact on children who relied on this service to help them overcome their reading challenges. After months of preparation, in-person sessions gradually resumed. These sessions ran from the week of October 26 to mid-December at 12 locations with 62 volunteers and 62 students. In-person sessions looked very different. Volunteers and students wore masks, practiced physical distancing, and were separated by acrylic shields. Instead of sitting side by side, students and volunteers used iPads to read digital books together, and physical books were quarantined after use. In-person sessions are not available during the expanded Grey-Lockdown period, but will resume once it is safe to do so.

Virtual Leading to Reading sessions are being piloted. Currently, 27 children are participating and the pilot is continuing during the expanded Grey-Lockdown period. One thing certainly hasn’t changed – after over 40 years of delivering reading support to children, Leading to Reading continues to evolve to help children build their reading skills and confidence.

Providing the vital ingredients for a democratic society

Our Fragile Planet 2020 Fall Highlights

Jerry Freya Andres (top left) and Virginia (top right) discuss how to making birding more accessible for people with disabilities with Andrés Jiménez Monge (bottom left).

This year, more than 1,000 customers participated live in Our Fragile Planet programs, our environmental literacy series. While most attendees were from Toronto, people across Canada, the US, and around the world tuned in to this series. Our Fragile Planet has been supported by TD Friends of the Environment (TD FEF) since 2014.

As part of the series, our latest Enrivonmentalist in Residence, Andrés Jiménez Monge, connected online with more than 450 people during the 10-week residency from August 31 to November 6. Andrés presented programs on different topics such as Birding By Ear, a program tailored for people with sight loss. He also hosted a variety of special guests including Joseph Pitawanakwat, a holistic health and plant educator and member of the Wikiwemikong First Nation. Pitawanakwat and Andrés discussed decolonizing bird names. 193 customers attended this program live and the replay is available online.

Investing in staff and an innovative service culture

2020 United Way Employee Campaign

Recently, the Toronto Office of Partnerships, United Way Office announced that TPL has been selected as a recipient of the 2020 United Way Employee Campaign of the Year for City agencies and corporations. TPL was selected thanks to the contributions and support from our staff for the United Way Greater Toronto. The commitment from our staff to helping our communities through these tough times is truly remarkable.

Staff Recognition 2020

In 2020, 112 Toronto Public Library staff reached a milestone of 25, 30, 35, 40 or an amazing 45 years of service. All together, these staff represent more than 3500 years of dedication to TPL. Traditionally, a luncheon is held to celebrate their achievements. As that was not possible this year, staff were recognized with a letter of thanks, certificate of recognition and restaurant gift card. I also reached out to them in a short thank you video that included a humorous look back at the years they began working at the library.

Edited January 18, 11:30am. A previous version of this report incorrectly identified Vanessa Vakharia as Maya Corbic.

Below is my report for the November 2020 Toronto Public Library (TPL) Board meeting. It summarizes key activities in support of the priorities outlined in our strategic plan. This report covers items that are not part of the Board agenda package.

Opening up our public space

Customers love our online book clubs

TPL staff members Jennifer, Amy and Christie at the October 21 TPL Reading Challenge online discussion.f

Last year we hosted over 200 book clubs across our 100 branches. Since we have moved to offering online programs this year, we have held 48 online book discussions with 819 participants! Customers love the wide variety of online book clubs, from fiction to mystery, to graphic novels, LGBTQ2S+ books and print to screen. We also have a book club in French and another in Mandarin. Book talks include our popular Talk about Books and TPL Reading Challenge discussions. 

The Jack Rabinovitch Room set to open at Toronto Reference Library

Jack Rabinovitch created the Scotiabank Giller Prize in 1994 to recognize excellence in Canadian fiction. Over the years, he assembled an important collection of Canadian literature. With Jack’s passing in 2017, his family donated this extensive collection to Toronto Public Library. Now this collection will be available to access in The Jack Rabinovitch Reading Room. The room will also be home to TPL’s Writer in Residence program, and be a spot where aspiring writers can work, collaborate and create. Located on the 4th floor of the Toronto Reference Library, the new 2500 square foot space was designed by Moriyama & Teshima Architects (MTA). It will open in January 2021 and be available for anyone to enjoy. 

This room was made possible thanks to the generosity of donors who helped the Toronto Public Library Foundation reach its $1 million fundraising goal.

Broadening Toronto's digital access and inclusion

Digital Inclusion Week 2020

Women in Tech panelists. Top: Audrey Nesbitt and Teresa, TPL staff host. Bottom: Vesta Korniakova, Tania De Gasperis.

From October 5 to October 9, TPL participated in Digital Inclusion Week. We showcased our digital and technology resources, staff expertise and collaborations with local experts. Our staff led and hosted 10 programs with 210 participants. This includes two successful lectures by local experts in the field of technology. One particular highlight was a Women in Tech panel discussion. The event featured Audrey Nesbitt, blockchain specialist, Vesta Korniakova, Synthetic Biologist, and Tania De Gasperis, Artificial Intelligence professional. At the event, they discussed unconscious biases, decentralizing technology and its impact, AI ethics, the Internet of things (IOT), and the Contact Tracing App for Covid-19. This program is part of our Youth-Focused Digital Literacy project. This project was proposed by TPL staff Teresa Leung and Aleksandra Majka as part of our 2019 City Librarian's Innovation Challenge.

TPL creates colouring book featuring local history

Vintage classroom colouring page.

Our Special Collections staff transformed 40 historical items into printable colouring pages. Each scene is paired with a fact related to Toronto or Ontario history. The colouring book is available for anyone to download — including educators and paren'ts in need of activities for remote learning. The public domain items featured in the colouring book are part of the 170,000+ digitized photos, maps, books and more available on our Digital Archive Ontario website. So far, over 1,700 customers have checked out the colouring book.

New streaming theatre subscriptions

Leah Harvey and CJ Beckford in the National Theatre's production of Small Island

This spring, we acquired several new streaming theatre collections on a trial basis. We have recently subscribed to these services long-term. Now our customers can watch hundreds of plays online for free with their library card. The collections include plays from Broadway, the British National Theatre, L.A. Theatre Works and the Royal Shakespeare Company. Plays include Frankenstein starring Benedict Cumberbatch, A Streetcar Named Desire with Gillian Anderson, and Romeo and Juliet with Orlando Bloom. 

Spooky stories and historic photos

In the spirit of Halloween, the CN Tower and The Haunted Walk of Toronto partnered to share some of the city’s spookiest stories. These stories, available on our Local History & Genealogy blog, feature well-known Toronto landmarks. Customers can enjoy these stories, historic photos from Digital Archive Ontario and a list of recent recommended horror reads.

The stories are also available in French.

Building pathways for workforce development

Small Business Month 2020

Black Owned Toronto program.

In September, TPL hosted Kerin John, Black business activist and founder of @BlackOwned.TO. John led a talk about Black Owned Toronto: Supporting Community Beyond Business, kicking off our Small Business Month in October. Many of the programs are available to watch online, including How To Avoid Tokenism: Meaningful Marketing Through Diversity & Inclusion. During this time, we also recognized that digital marketing has been essential. Tech Expert and Author of See You on the Internet: Building Your Small Business with Digital Marketing, Avery Swartz shared tips and resources in the Digital Marketing on a Shoestring Budget virtual program. More than 100 customers participated in these three online programs.

Providing the vital ingredients for a democratic society

Culture Days 2020

Rhythm, Harmony and Energy – Afro Caribbean Dance with Ballet Creole.

Culture Days is a cross-country celebration of arts and culture. This year, it ran from September 25 to October 25. TPL offered five online programs and workshops for our customers. Event replays, such as a family storytime with Sage Tyrtle, are available online on our TPL Programs CrowdCast channel. 167 customers attended these virtual events live. The celebration at TPL wrapped up with an Indigenous bead stringing workshop with Naomi Smith. Participants received bead kits in advance with traditional items to create a bracelet.

Programs and events were offered in partnership with Ontario Culture Days and the Neighbourhood Arts Network.

Ontario Public Library Week 2020

Ontario Public Library Week was October 18-24, 2020. During this week, Ontarians are asked to consider the vital role libraries play in the community. Staff member M. Elwood put together a book list and blog post on the destruction of libraries and books in history. Topics covered include: the destruction of the Library of Alexandria, operations that took place during World War II to preserve documents and manuscripts, and librarians who sought to save books from being burned in Timbuktu by Ansar Dine rebels. During the week, more than 420 customers viewed the book list.

Library Settlement Partnerships (LSP) return to TPL

From April to September, LSP shifted to provide online programs and much needed settlement services to more than 16,700 newcomers. LSP partners also recognize the importance of providing in-person settlement support. We are working closely with our partners and are taking a safe, phased approach to resuming services. As of mid-October, five branches have welcomed LSP back for one-on-one appointments with customers.

LSP is funded by Immigration, Refugees and Citizenship Canada.

Investing in staff and an innovative service culture

From Survive to Thrive: Leadership and resilience in our current reality

Recently, our Change Management Team hosted the first of three sessions to support TPL managers in building resilience as they lead during these challenging times. Managers were introduced to the Thrive Cycle of Resilience (Survive, Adapt, Recover, Thrive) and workshopped some tools that they can use to help support their own resilience, foster resilience in their teams and improve resilience in TPL. Upcoming sessions will provide opportunities for managers to dive deeper into these tools, and additional resilience training will also be offered to other staff, including branch and department heads, as well as service specialists.

Directors Visit TPL Branches

Director of Branch Operations, Moe Hosseini-Ara, and Director of Transformational Projects, Alyssa Van Graft (first and second from top right respectively) visit staff at the Pape/Danforth Branch.

We heard at our recent Town Halls that branch staff were eager for Directors to visit branches and see first-hand what modified TPL operations look like during COVID-19, from the perspective our front-line workers and our customers. Directors toured branches, spoke with staff and customers, and in several locations, were also able to take the time to meet with staff in small groups to listen to staff concerns and answer their questions. Said one Director of her experience, "I find these visits so beneficial to my understanding of branch operations and staff issues and challenges. And it’s also just great to meet staff and put faces to names, especially during these isolating times. It’s inspiring to see the dedication of staff and the appreciation of our customers as we open up our spaces and services."

To date, 8 Directors and I have visited 30 of our branches, and 9 more visits will take place before the end of the year. Visits are scheduled to continue into 2021.

Edited November 6, 1:10pm. Corrected number of branches visited from 24 to 30.