Answerline is experiencing issues with their phone lines. For immediate assistance, please contact your local branch or email us at answerline@tpl.ca For questions about library services: answerline@tpl.ca or 416-397-5981 For questions about cybersecurity incident: Current and former employees: employee.support@tpl.ca Customers: cyberincident.support@tpl.ca
A B C D E F G H J K L M N O P Q R S T V W Y Agincourt 155 Bonis AvenueToronto, ON M1T 3W6 416-396-8943 View on map Wheelchair Accessible Free Wifi Hours Monday 9:00 am – 8:30 pm Tuesday 9:00 am – 8:30 pm Wednesday 9:00 am – 8:30 […]
Last updated: Wednesday, November 29 Over the past several weeks, TPL staff, along with third-party experts, have been working around the clock to restore our systems and enhance network security. This work involves ensuring the security and integrity of each system before bringing it back online. Given the complexity and magnitude of this task involving […]
All meetings on Mondays unless otherwise indicated. Effective May 24, 2022, all meetings will take place via Webex, teleconference and in-person, as noted below: Board members will have the option to attend meetings in-person at the Toronto Reference Library, Executive Boardroom or virtually, via Webex. Members of the public will also be able to choose […]
Toronto Public Library Board – Meeting No. 11 Monday, December 4, 2023, 6:00 p.m. to 8:15 p.m. Toronto Reference Library, Boardroom, 789 Yonge Street and via WebEx and Teleconference Accessibility Accommodation Request If you require Board documents in an accessible format, or an accommodation to participate in the meeting, please contact Philippa Williamson, Library […]
Last updated November 24, 2023 October 28, 2023, Toronto Public Library was the victim of a cybersecurity attack. While library branches have remained open, some library services are unavailable. Over the past several weeks, TPL staff, along with third-party experts, have been working around the clock to restore our systems and enhance network security. This […]
Toronto Public Library Board – Meeting No. 11Monday, December 4, 2023, 6:00 p.m. to 8:15 p.m.Toronto Reference Library, Boardroom, 789 Yonge Street and via Webex and Teleconference For information about submitting a communications item or request to present to the Board at this meeting, please email Philippa Williamson, Library Board officer, at pwilliamson@tpl.ca. Please note […]
For questions about library services: answerline@tpl.ca or 416-397-5981 For questions about cybersecurity incident: Current and former employees: employee.support@tpl.ca Customers: cyberincident.support@tpl.ca
This update provides more information about the cybersecurity incident that we first announced on October 28, 2023, the day it first came to our attention. It has been a very challenging time, and we are deeply sorry for the concern it has caused. It is so unfortunate that data security and ransomware incidents are becoming […]
How long will it take until library services are restored? Given the complexity and magnitude of this task involving TPL’s data centre and computers across 100 library branches, and the interconnectivity of our systems, we anticipate the restoration of library services will take several more weeks. Access to services will be restored gradually beginning in […]