I have a question about the City of Toronto…
What do I do? If I want to know something about the City of Toronto there is a great new service I can use: it's a phone hotline to the City – 311. Just dial "311" — like 911, only, of course, it's not an emergency 😉 — and you are connected to a person who can answer all your questions.
Some questions might be:
- where is the nearest beach where I can swim ?
- how do I get a marriage license? and where can I get married ?
- I need a parking permit
- where are there road closures ?
- is there a parade this weekend ?
- how can I get my child enrolled in a City summer camp? or daycare ? or after school recreation care ?
- I want to know more about the City government
- how do I get business licenses or a building permit ?
Are you trying to deal with a problem ? The hotline can help you find out where to call and will find the right person for you to talk to. The City has a Human Rights Office and other places where you can make complaints about City services.
And – the hotline is available 24 hours a day 7 days a week !
There is also a website for 311 – check it out, to find out all about our City.
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