Web Team Blog

Toronto Public Library Website ** Services Restored

October 31, 2011 | TPL Staff | Comments (141)

**Services restored as of 4:15 PM** Great news: the website is back up! We apologize for the inconvenience which was triggered by the recent US snowstorm. Related to this problem, you will notice that book cover images and summaries are temporarily unavailable. Thanks for your patience. Our main website is still unavailable. Technology staff are […]

Returning eBooks and eAudiobooks

October 19, 2011 | TPL Staff | Comments (14)

You’ve finally finished reading your latest eBook from TPL and want to make it available for other library users.  Or, you’ve reached your checkout limit and want to free up space for additional checkouts. Many people are wondering, is it possible to return eBooks early? The answer is, absolutely! If you are using Adobe Digital […]

Problem with OverDrive audiobooks for iPhone/iPod/iPad users

October 17, 2011 | TPL Staff | Comments (18)

What's the problem? eAudiobooks in .wma format downloaded from our OverDrive service cannot be successfully transferred to Apple devices. The file names show up as numeric strings, and iTunes returns a message saying that the files cannot be synced.   What devices are affected? iPod Touch iPhone iPad   What is causing the problem? The […]

Library eBooks – not on Kindle in Canada yet – Updated Dec. 19, 2013

September 22, 2011 | TPL Staff | Comments (18)

Update: December 19, 2013 With the exception of the Android-based Kindle Fire tablet, Amazon's Kindle eReaders (including original Kindles and the Kindle PaperWhite) are not compatible with eBooks from Canadian libraries. Kindle eReaders require eBooks to be in a proprietary format unique to Amazon. Amazon has not made this format available through OverDrive (the library's […]

Changes to the NetLibrary eBook and eAudiobook service

July 21, 2011 | TPL Staff | Comments (4)

The NetLibrary eBook and eAudiobook service is ceasing operation this week. The content provided by NetLibrary will now be provided by two new services: OneClick Digital eAudiobooks and Ebsco eBooks. eAudiobooks will be returning on Saturday, July 23rd as OneClick Digital. eBooks will be returning next week as Ebsco eBooks. We apologize for any inconvenience […]

Changes to the NetLibrary eBook & eAudiobook service

July 19, 2011 | TPL Staff | Comments (0)

The NetLibrary eBook and eAudiobook service is ceasing operation this week. The content provided by NetLibrary will now be provided by two new services: OneClick Digital eAudiobooks and Ebsco eBooks. eAudiobooks will be returning on Saturday, July 23rd as OneClick Digital. eBooks will be returning next week as Ebsco eBooks. We apologize for any inconvenience […]

Web Team breaks awkward silence, launches website improvements

June 21, 2011 | TPL Staff | Comments (10)

Patient readers, we know we've been out of touch for a long time – pretty much ever since we launched the new website last August. What's been keeping us too busy to blog? For one thing, we've been listening to your feedback about the new site – many thanks to everyone who has posted on […]

Test CoverItLive chat

April 29, 2011 | TPL Staff | Comments (0)

Test Chat

Library Online Service Status Page

February 1, 2011 | TPL Staff | Comments (0)

  January 31, 2011 January 15th problem is still occurring. We are continuing to work with affected Internet Service Providers to resolve the issue. January 24, 2011     January 15th problem is still occurring. We are continuing to work with affected Internet Service Providers to resolve the issue. January 17, 2011 We received reports that our […]

Updated issues resolved

January 11, 2011 | TPL Staff | Comments (9)

Updated: 4:07 PM The website is no longer experiencing problems. Thank you for your patience. We are experiencing problems with our website. We will provide more information as it is known. Thanks for your patience.