Web Team Blog

Possible website disruptions due to network maintenance

November 19, 2010 | TPL Staff | Comments (20)

UPDATE: As of Monday, November 22 the network and dependent services should now all be back to normal.  Thanks again for your patience. As of Friday, November 19 we continue to experience network issues.  We will be performing maintenance beginning at 8:00 PM tonight that may result in the disruption or unavailability of some or […]

Some Information About Searching on the New TPL Website

September 1, 2010 | TPL Staff | Comments (14)

A number of people have been commenting that they are puzzled by the results of some of their searches on the new website.  Searching is a bit different from the way it used to be in the old catalogue.  The new universal search engine performs a keyword search rather than an exact author or title […]

Some websites unavailability this morning

August 24, 2010 | TPL Staff | Comments (20)

We are making some changes to our network this morning as part of the continuing transition to the new website.  You may experience unavailability, slowness or other issues with the old website, the new website, the catalogue or other Toronto Public Library web presence during this time.  We apologize for the inconvenience and hope to […]

Website slowness today (Tuesday, August 3)

August 3, 2010 | TPL Staff | Comments (6)

We're currently experiencing issues with all of our online services. You may not be able to sign in to access your account or place holds, or you may find the site very slow. We're working to fix the issues as quickly as possible. Sorry for the inconvenience.

The New Toronto Public Library Website

July 14, 2010 | TPL Staff | Comments (226)

Post a comment to provide feedback on the beta website Starting July 14th, we began the process of migrating our website users to our new website – the latest step in a multi-year, multi-phase project of enhancements to the library's online services. Not all users will see the new website at first. If you want […]

Beta Website: latest developments in response to your feedback

May 27, 2010 | TPL Staff | Comments (136)

Post a comment to provide feedback on the beta website Many thanks to all who have provided feedback so far on the beta version of the new Toronto Public Library website. The site has been available to the public for a few months now, and we continue to get valuable feedback every day. Here’s an […]

Beta site unavailable (Tues., May 25, 4 p.m.)

May 25, 2010 | TPL Staff | Comments (0)

*UPDATE*: We're back online. The beta site is offline right now. Hope to be back up shortly.

Beta site unavailable (3 p.m., Wed., May 19)

May 19, 2010 | TPL Staff | Comments (0)

*UPDATE*: We're back. The beta site will be offline for approximately half an hour starting at 3 p.m. today.

Problem with session timeout when placing holds on the beta site

May 10, 2010 | TPL Staff | Comments (52)

*UPDATE* (Tues., May 18): This problem should be fixed. Please let us know if you encounter the message telling you to "click OK to start a new session." Our beta website is currently experiencing a problem with session timeouts. You may find that you receive this message when you try to place a hold:   […]

Beta site unavailable on Saturday May 8 from 5 pm to midnight

May 7, 2010 | TPL Staff | Comments (0)

All library websites will be unavailable on Saturday, May 8th from 5 pm – 12 midnight due to a network upgrade. We apologize for any inconvenience.