Web Team Blog

Join us on our new blog

December 2, 2014 | TPL Staff | Comments (0)

For the latest about Toronto Public Library's website, digital content, and other online services, visit the Digital Library Services blog.

New features for managing your OverDrive eBook holds

August 5, 2014 | Sandra | Comments (7)

Good news for users of OverDrive eBooks and eAudiobooks: two new options to help you manage your holds have just been released.    Suspending Holds As with holds on physical library materials, suspending keeps your place in the waiting list, but allows you to: Make sure you don’t get all your holds at the same […]

Renew your checkouts – even if they have holds – as long as another copy is available

May 20, 2014 | TPL Staff | Comments (10)

Have you ever seen this message when you tried to renew one of your checked-out items? Preventing a renewal makes sense if other library users are waiting to borrow the title and all the copies are checked out. But, as many regular users noticed, there was a flaw in our system's logic: renewals were being […]

Account redesign update: let us know what you think of the latest design

May 8, 2014 | TPL Staff | Comments (12)

Post Updated May 9, 2014: Whoa! you guys have eagle eyes. We've looked at this a lot so your fresh perspective is fantastic. Commenters: you're all quite right, highlighting holds in the navigation was a mistake and I've updated a new version to correct that. The previous summary screen you commented on is right here for your […]

The impact of the Heartbleed bug on Toronto Public Library services

April 10, 2014 | TPL Staff | Comments (0)

Updated: April 10, 2014 We would like to assure you that your library account information is secure. The Library has investigated and determined that library customer account information and the online payment service were not open to exploitation due to the Heartbleed bug. The Library has received confirmation from the following 3rd party service and […]

Account summary screen: what do you want to see?

January 21, 2014 | TPL Staff | Comments (29)

Since our last round of mobile testing at Bloor/Gladstone branch, we’ve continued moving forward on the redesign of the account section of the website. We started with designing for mobile devices and have now run through several iterations and three rounds of testing with users. Up next: what should the new account look like on […]

Come preview our mobile account design at Bloor/Gladstone – Friday, Dec. 6

December 5, 2013 | Sandra | Comments (1)

We're continuing our testing of the redesigned account section of the TPL website. We've made some more changes based on feedback from participants in our Website Advisory Group. We'd like to invite anyone interested in this project to drop by and visit us Friday, December 6, between 9:30 a.m. and 4 p.m. at Bloor/Gladstone branch, […]

Account Usability Testing Round 1

November 12, 2013 | TPL Staff | Comments (5)

Assuming other news may have distracted you from reading our most recent blog post, here's a brief update on what we're doing. The Account Redesign Project team is hard at work developing a new mobile friendly account experience and on November 4th we put our prototype in front of several library users. This was the […]

Account redesign underway!

October 22, 2013 | TPL Staff | Comments (0)

The Web Team is excited to announce that we will be redesigning the account section of the TPL website over the next few months.  Why are we doing this? There are some important changes to the technology underlying the account that we have to implement, and this will allow us to fix some longstanding issues […]

Interested in shaping the future of the TPL website?

September 24, 2013 | TPL Staff | Comments (14)

We have a lot of great things we would like to accomplish on the TPL website over the coming months and we’re looking for people to help. We are creating an advisory group of interested Toronto Public Library members who would like to share their opinions and shape the future of the TPL website. Group […]