iPhone/iPad/iPod eBook users: important information about OverDrive and iOS7
The new iOS7 operating system for Apple mobile devices (released yesterday) has led to some problems for OverDrive users who read eBooks on iPhones, iPads, or iPods. When you try to open an eBook, the OverDrive app won't work.
The recommended solution is to re-authorize the OverDrive Media Console app with your Adobe Digital Editions ID.
- Within the OverDrive app, tap Settings in the Home menu.
- Tap Deauthorize.
- Sign back in with your Adobe ID.
17 thoughts on “iPhone/iPad/iPod eBook users: important information about OverDrive and iOS7”
Thank you!
Thank you!
I can’t get the overdrive app to deauthorize. Any other ideas?
I can’t get the overdrive app to deauthorize. Any other ideas?
Hi Bill,
When you go into the Settings on the app, you should see an option to Deauthorize. If you don’t, you might want to try deleting the app and then re-installing it. You will lose any items you have already downloaded as well as your history and app settings. Items can be downloaded again from the library site. You can refer to this guide from OverDrive about how to save your history if you want before deleting. http://help.overdrive.com/article/0059/What-to-do-if-a-title-is-not-properly-loading-or-OverDrives-mobile-app-is-crashing
Hope this helps,
Margot
Hi Bill,
When you go into the Settings on the app, you should see an option to Deauthorize. If you don’t, you might want to try deleting the app and then re-installing it. You will lose any items you have already downloaded as well as your history and app settings. Items can be downloaded again from the library site. You can refer to this guide from OverDrive about how to save your history if you want before deleting. http://help.overdrive.com/article/0059/What-to-do-if-a-title-is-not-properly-loading-or-OverDrives-mobile-app-is-crashing
Hope this helps,
Margot
doesn’t work for me either!! 🙁 i don’t want to uninstall! i waited weeks for one book i finally have it now i don’t want to wait again!! 🙁
doesn’t work for me either!! 🙁 i don’t want to uninstall! i waited weeks for one book i finally have it now i don’t want to wait again!! 🙁
Hi Carol,
You will not lose the book – it will still be in your Bookshelf on the TPL OverDrive site. You will have to download it again onto the app once you authorize your device again.
Margot
Hi Carol,
You will not lose the book – it will still be in your Bookshelf on the TPL OverDrive site. You will have to download it again onto the app once you authorize your device again.
Margot
When I attempt to deauthorize, my iPad Mini freezes. I have tried this several times. Same deal. This is driving me crazy!!!
When I attempt to deauthorize, my iPad Mini freezes. I have tried this several times. Same deal. This is driving me crazy!!!
Hi Tina,
In that case, the best bet is to uninstall and then reinstall the app.
Hi Tina,
In that case, the best bet is to uninstall and then reinstall the app.
I had the same problem described above with ipad mini and new IOS7 software. I deleted overdrive, reloaded it from itunes, set up my accounts again with Toronto Library. When I went to my bookshelf, the books I have downloaded were still there. Am now able to open the books, it worked. Thanks for the advise to all out there.
Overdrive won’t download on new mini iPad. Have on other devises. Just sits there & spins
Hi Karn,
The problems with OverDrive and iOS seem to be intermittent and they hope to have them resolved with the next update. In the meantime, if you continue to have problems, please contact OverDrive Support directly.